Required Support Information
Technical support can provide you with faster service if you can provide the
following information when you call:
Contact:____________________________ Date:_____________
Company:___________________________ Dealer____________
Phone #:____________________________ number of LinkCards:__
Computer: HES__ Rack-mount__ Desktop__ 486__ Pentium__
Computer S/N #_______________
Other Computer Manufacturer____________________
Status Cue Version _____ link_dll_____ Console _____Boot_____
LinkCard _____ boot_____
Console S/N #______________
Problem/Comment:
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
A
Note: this form may be copied and faxed to your authorized dealer or High End Systems
Technical Support.
Appendix A Installation Troubleshooting
A-3
Need help?
Do you have a question about the Status Cue and is the answer not in the manual?