Auto Call Back - Talkswitch 24-CA User Manual

There are two ways to activate Call Back:
1. Auto Call Back — Auto Call Back is immediate and eliminates the initial
long distance call charge required to activate Call Back.
Before Call Back is activated, all the Call Back settings must be
pre-configured. To use Auto Call Back, dial your office telephone number,
let the call ring twice and hang up and Call Back is activated.
2. Prompted Call Back — Prompted Call Back offers the convenience of
entering or changing your Call Back telephone number and message each
time Call Back is activated.
To use Prompted Call Back, dial your office telephone number. When the
Auto Attendant answers your call, dial '6' to access the Call Back settings
through a series of prompts which allow you to:
a) Enter the telephone number where you would like TalkSwitch to call
you.
b) Record an ''Announced' message if required. Call Back is activated
right after you initiate Prompted Call Back and hang up. It is
important to remember that a small initial long distance charge is
incurred at your current location when you activate Prompted Call
Back.
Note: Prompted Call Back is not activated in the TalkSwitch configuration
by default. You need to activate Prompted Call Back before you can use
the feature. The Call Back out of the system to the number programmed
always uses the same line that was dialed.
2.3.6.1

Auto Call Back

TalkSwitch's Call Back/Call Bridge features gives you access to your office-
based long distance savings plan from anywhere around the world.
You can configure four Auto Call Back numbers. Select an Auto Call Back 1–4.
Click the check box next to 'Activate Auto Call Back x' (x represents a number
from 1 to 4).
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