Talkswitch 24-CA User Manual page 75

If a call is manually transferred to a Local Extension that is busy, TalkSwitch
follows the Call Cascade options for that extension.
There are 4 different 'Call Cascade' situations for Local Extensions.
1. Busy (at extension);
2. No answer (at extension);
3. Answer (at extension, routing when a call is rejected) and
4. Do not Disturb (when turned on at an extension).
For each of these situations, three 'cascade' destinations are available to
control how and where you want to handle the incoming call to the
extension.
1. Busy tab — routing options when this extension is busy
Cascade options for forwarding calls:
•
go to voice mailbox,
•
go to local ext.,
•
go to remote ext.,
•
go to ring group,
•
play announcement,
•
invoke Call Waiting,
•
go to auto attendant,
T A L K S W I T C H C O N F I G U R A T I O N 6 7