Help - Talkswitch 24-CA User Manual

C H A P T E R 6
HELP AND TROUBLES HOOTING

6.1 HELP

If you are having problems with the configuration or operation of
TalkSwitch, please check this section. If you don't find the solution to your
problem here, try checking the FAQ section located in the Support area at
our website: www.talkswitch.com/support.
If you cannot resolve your problem and require further assistance, you can
do one of the following:
1. Contact your TalkSwitch dealer.
2. Contact our Customer Support department by e-mail:
support@talkswitch.com.
3. Call a Technical Support Specialist at TalkSwitch:
1-866-393-9960 (continental North America) or (613) 725-2466
weekdays between 9:00 a.m. and 8:00 p.m. EST.
Please have the following information available when you call:
a) Your e-mail address and telephone number.
b) The serial number located on the bottom of TalkSwitch.
c) Your date of purchase.
d) The number of telephone lines that you have connected to
TalkSwitch.
e) The telephone company services that you are using with TalkSwitch.
f) Your PC's operating system (e.g. Windows 95, 98, ME, 2000, XP).
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