Talkswitch 24-CA User Manual page 156

TalkSwitch's Distinctive Ring call routing features can be used a number of
ways. Routing fax/modem calls, routing voice messaging, separating home
office calls, and making use of TalkSwitch's Auto Call Back feature. Each
Distinctive Ring number has a distinctive ring cadence or ring sequence that
allows you to identify the number that was dialed.
Voicemail (Call Answer) — A service which gives callers the opportunity to
leave a message when your phone line is busy or unanswered. TalkSwitch can
work in conjunction with your telephone company's Voicemail Service.
Call Waiting — If you are already on the phone, the Call Waiting service will
emit a soft beeping sound to let you know you have another call waiting to
be answered.
To talk to the other caller when you hear a Call Waiting beep, press the Flash
button twice. To return to the other caller, you will need to press the Flash
button twice again. This service is not recommended, since TalkSwitch
cannot answer the second call while the first call is already being routed by
the Auto Attendant.
3-Way Calling/Conference — The 3-Way Calling/Conference service allows
you to add a third party to a call already in progress.
The 3-Way Calling/Conference service enhances TalkSwitch's capabilities
whether you have 1 or more telephone lines. Using 3-Way Calling/Conference
service gives you access to TalkSwitch's Call Forwarding, Call Back and Call
Bridge features.
Centrex/Plexar Transfer — The Centrex Transfer service is similar in
function to the 3-Way Calling/Conference service. The primary difference is
that two external parties can still remain in conversation even after you
hang up. TalkSwitch can disconnect after the transfer if you have this service
and have enabled the 'Transfer and clear' option on the Miscellaneous page
located under 'Options' in the TalkSwitch software.
Using one telephone line with Centrex Transfer service gives you access to
TalkSwitch's Call Forwarding, Call Back and Call Bridge features.
Hunt or Rollover — When using two or more lines, calls coming in on a busy
line can be "rolled over" to an available line in a "hunt" pattern that you can
set. There are two types of hunting — Sequential and Circular. Sequential
hunting starts at the number dialed and ends in the last number in the
assigned group. Circular hunting hunts all the lines in the hunting group,
regardless of the starting point. (It will only circle once through the Hunt
Group).
TalkSwitch has the same functionality available on all lines and can work in
conjunction with the Hunt and Rollover services.
1 4 8 T A L K S W I T C H U S E R G U I D E • N O R T H A M E R I C A