Analyzing The Data - Talkswitch 24-CA User Manual

4. Set the bits per second to 57600. All other values may be left at their
defaults, then click OK.
5. Click on Transfer -> Capture Text...
6. Select the appropriate directory and filename to save the data. Click
Start.
Note: It is recommended to stop the capturing of text periodically and
restart saving it to a new file. This allows easier viewing and analyzing of
information.

4.3 ANALYZING THE DATA

The data can be viewed either through the web interface or downloaded and
opened into a spreadsheet (e.g. Excel) as a delimited text file. The log is
broken up into various columns:
1. Call Type
2. Log Number
3. Event Counter
4. Date
C A L L D E T A I L R E C O R D L O G G I N G
5. Time
6. Event Duration
7. Connection
8. Phone Number
9. Name from
Caller ID
10. Line
11. Account Number
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