Talkswitch 24-CA User Manual page 80

For Ring Groups, there are 3 different 'Call Cascade' options. For each of these
options, you can control how and where you want the incoming call to the
extension handled.
1. Busy tab — routing options when this extension is busy
Cascade options for forwarding calls:
•
go to voice mailbox,
•
go to local ext.,
•
go to remote ext.,
•
go to ring group,
•
play announcement,
•
go to auto attendant,
•
queue at ring group,
•
play busy tone (example, if a fax machine is at the extension),
•
hang up.
For more information on these features, see Chapter 3:
Using TalkSwitch.
2. No Answer tab — routing options if this extension is not answered
after x rings
Select the number of rings and select one of the actions. The action drop
down list is the same as for the Busy tab except that the option 'play busy
tone" is replaced by 'keep ringing' .
7 2 T A L K S W I T C H U S E R G U I D E • N O R T H A M E R I C A