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Talkswitch 28 Manuals
Manuals and User Guides for Talkswitch 28. We have
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Talkswitch 28 manual available for free PDF download: User Manual
Talkswitch 28 User Manual (174 pages)
Talkswitch - CentrePoint Technologies Answering Machine - Answerphone User Manual
Brand:
Talkswitch
| Category:
Telephone System
| Size: 2 MB
Table of Contents
Important Safety Information
3
Table of Contents
5
Chapter 1 : Talkswitch Installation
9
Ta L Ksw Itch I Nsta Lla Tio N
9
Front Panel Lights
10
Back Panel
11
Talkswitch 24 Models
11
Talkswitch 48 Models
11
Plugging into the Back Panel
13
Connecting Telephone Lines
13
Connecting Extension Telephones and Other Devices
14
Connecting Devices to the Music and PA Ports
14
Connecting Talkswitch to a LAN And/Or PC
15
Connecting Talkswitch to a LAN for Local Configuration
15
Connecting Talkswitch to a PC Using a USB Cable
15
Connecting Talkswitch to a PC Using a Serial Cable
15
Connecting to Talkswitch over IP
16
Using 2 or more Talkswitch Units on a LAN
16
Connecting 2 or more Talkswitch Units to a LAN
16
Setting the Unit ID for the First Time
17
Changing the Unit ID
18
How Unit Ids Affect System Extension Numbers
18
Keep Track of the Lines and Extensions
19
Optimizing the System for Networked Use
19
Ta Lksw Itch Co Nfiguration
21
Chapter 2 : Talkswitch Configuration
21
Install the Talkswitch Configuration Software
21
Running the Talkswitch Software
22
System Configuration
23
The Configuration Screen
23
File Menu
24
View Menu
24
Tools Menu
24
Help Menu
25
Configuration Navigation
25
Configuration Considerations Connecting Multiple Units to a LAN
26
System Information
26
Administration
27
IP Configuration
28
Voip Configuration
31
PSTN Analogue Telephone Lines
36
Voip Numbers
39
Line Hunt Groups
40
Automatic Route Selection and Toll Restriction
41
Fax Information
47
Local Extensions
48
Remote Extensions
50
Extension Ring Groups
52
On-Hold/Ringback
54
Voicemail
55
Local Extension Voicemail
55
Remote Extension Voicemail
58
General Voicemail
59
Global Settings
60
Call Handling
61
Modes
61
Auto Attendant
62
PSTN Analogue Telephone Lines
68
Voip Numbers
70
Local Extensions - Call Cascade
71
Remote Extensions - Call Cascade
74
Extension Ring Groups - Call Cascade
76
Call Back/Disa
77
Auto Call Back
79
Prompted Call Back
81
Disa
83
Options
84
Audio Controls
84
Transfer Options
86
Miscellaneous
87
Troubleshooting
90
Troubleshooting - Advanced
92
Using Talksw Itch
95
Chapter 3 : Using Talkswitch
95
In the Office - Receiving Calls with or Without the Auto Attendant
95
Receiving Calls Using the Auto Attendant
95
Receiving Calls Without the Auto Attendant
95
In the Office - Making and Receiving Calls
96
Making Calls from a Local Extension
96
Receiving Calls at a Local Extension
96
Placing Calls on Hold at a Local Extension
97
Transferring Calls
97
Call Park - Parking and Retrieving Callers
98
Parking a Caller
98
Parking a Caller Using Auto Park
99
Retrieving a Parked Call
99
Using Call Park with the Paging Option
99
Call Queue/Ucd/Call Waiting - Queuing and Retrieving Callers
99
Queuing Calls to a Single Extension
99
Queuing Callers to an Extension Ring Group
100
Using the Talkswitch Call Waiting Feature
101
Conference Calling with Talkswitch
101
Making and Receiving Calls Using Voip
102
Using Phones Connected in Parallel to Talkswitch
103
Modems and Telephone Line Access
104
Out of the Office - Receiving Calls through Call Forwarding
105
The Three Ways to Forward Calls
105
Transferring Calls from a Remote Extension
105
Screening Options for Forwarded Calls
106
Calls over Voip with SIP Phones and Gateways
107
Using the Talkswitch Voicemail System
107
Activating Voicemail Boxes
108
Retrieving Messages/Accessing a Voice Mailbox
108
Pager and Cell Phone Notification
110
Music on Hold
111
Mode Switching Options
111
Out of the Office - Making Calls with Call Back and DISA (Call Bridge)
112
Using DISA (Call Bridge)
112
Using Call Back
113
Upgrading the Talkswitch Software and Firmware
115
Chapter 4 : Call Detail Record (Cdr) Logging
119
Enabling Call Detail Record (CDR) Logging
119
Retrieving Data
120
Web Interface - Store to File on Talkswitch
120
Serial Interface - Real Time to Serial Interface
122
Analyzing the Data
123
Vo I P I N for M a Ti O N
127
Chapter 5 : Voip Information
127
Introduction to Voip
127
Optimizing Your IP Network for Voip
127
The Broadband Connection
127
The Router/Nat/Firewall
128
The Local Area Network
129
Faq
129
A: Help and Troubleshooting
135
Troubleshooting
136
B: Using Talkswitch with Telephone Company Calling Services
145
C: Quick Commands and Touch-Tone Functions
149
D: Regulatory Information
155
E: Talkswitch One-Year Warranty
157
Warranty Service
158
F: Specifications
159
G: Talkswitch and Power Interruptions
161
H: Copyright and Licensing Notices
163
Glossary
167
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