How To Call Online Services Manually - Neopost IS-5000 User Manual

OMEGA1_US.book Page 175 Vendredi, 1. octobre 2010 10:46 10
Manual Calls
Manual calls allow you to connect to the Online Server in order to retrieve new infor-
mation (update postal rates, ad-dies/slogan or messages) or to utilize features and
options (weigh platform capacity, number of departments, differential weighing, etc.).
You will be instructed to use this function when rates change if
you do not have a rate protection agreement.
You can trigger a call to the Online Services server from the user menu, as well as
from the supervisor menu.

How to Call Online Services Manually

How to Call
To trigger a generic call
1
Online Services
Manually
2
How to Call Online Services Manually
How to Call
To trigger a generic call:
1
Online Services
Manually
2
Synchronize Call
This type of call is only for executing a request from Customer Service.
This call updates the automatic call schedule of the machine and the options. See
Options and Updates
p.237.
As user:
Press and type
> Online services > Generic call
The mailing system connects to the server and downloads
the available elements (rates, ad dies, etc.).
Check your mailbox for messages: see
p.240.
As supervisor (see How to Log in as Supervisor
Press and type
> Online services > Generic call
The mailing system connects to the server and downloads
the available elements (rates, ad dies, etc.).
Check your mailbox for messages: see
p.240.
9.3
or select the path:
Using the Mailbox
p.190):
10.2 or select the path:
Using the Mailbox
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