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Section 10: Troubleshooting Guide for the Hybrid Quest™
Hybrid Quest™ MDVRs are the most advanced mobile recording devices available. These rugged devices are based on our patented
component technology, ensuring worry-free service for years to come. However, should you have any problems with your device, refer to
this guide.
POSSIBLE PROBLEM
The MDVR does not Power On
The MDVR turns on, but does
not start recording
The MDVR will not shut off
There is no picture on the video
monitor output
The live camera picture is
snowy, fuzzy or grainy
The MDVR beeps constantly
If your problem requires additional assistance not covered in this guide, please contact technical support at the AngelTrax corporate
office at 1.800.673.1788.
AngelTrax | 68
POSSIBLE SOLUTIONS
•
Voltage to the system may be too low. Voltage for the MDVR should be between
9~30 VDC.
•
The power harness from the MDVR must be connected to a good power source as close
to the battery as possible.
•
Check the in-line fuses and fuse holders. If a fuse is blown, determine the cause before
replacing it.
•
Make sure the constant and switched power harness is plugged in to the MDVR securely.
•
Make sure the hard drive is locked in properly.
•
Check the voltage to make sure it is between 9~30 VDC.
•
If unit has the optional daughter board, make sure the SD card is securely fitted into the
SD slot.
•
Check the voltage on the yellow wire with a meter to make sure voltage is on zero when
the ignition is OFF .
•
Check delay time ('dip') switches on the back of the MDVR to make sure number 1 is in
the 'down' position.
•
Check the connections inside the camera, as well as the connections on the back of
the MDVR.
•
Voltage to the system may be too low. Voltage should be between 9~30 VDC.
•
Make sure the monitor is connected properly.
•
Check all connections inside the camera.
•
Check the camera cable to make sure it is not damaged.
•
Check the connections on the back of the MDVR.
•
The camera connection is loose on one of the camera inputs.
•
There is a problem with the hard drive.
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