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Summary of Contents for AngelTrax Hybrid Quest MDVR
- Page 1 Hybrid Quest MDVR ™ AngelTrax Hybrid Component Mobile Digital Video Recorder Includes Quick Setup Guide Lists all the key features and settings for the Hybrid Quest™ MDVR Unit Installation User Menus and Settings Servicing Procedures Mobile DVR Installation, Setup and User Manual...
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Page 2: Contact Information
| Mobile Video Surveillance Solutions IVS, Inc., dba AngelTrax AngelTrax designs, manufactures and supports mobile video surveillance for the school bus, mass transit, waste management and rail industries. AngelTrax drives the market with patented products, including distinctive DVR systems and Virtual Synchronized Mapping™... -
Page 3: About This Manual
FlexPlay Pro™ Hybrid Quest™ User Manual Revision This is the June 2013 revision, firmware upgrade 0.30.30 for this User Manual and is copyright, June 2013 of IVS, Inc. dba AngelTrax™ all rights reserved. Exclusion of Liability IVS, Inc.: This software is provided by the copyright and trademark holders and contributors “as is”, and any express or implied warranties, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose are disclaimed. -
Page 4: Acronym Guide
The stability of the electrical system in the vehicle is critical to the performance and reliability of certain electronics installed onboard. These electronics rely on the vehicle’s power in order to be fully operational. AngelTrax components require stable voltage in order to function properly. -
Page 5: Table Of Contents
Hybrid Quest™ Menu Outline ........................ 17 On-Screen Display Diagram ........................19 Using the Hybrid Quest™ Menu Section ....................21 Date/Time Setup Section ........................22 Vehicle ID Type and Number Section ....................25 Formatting the HDD Section ......................... 26 AngelTrax | iv... - Page 6 GPS Menu Section ............................52 G Sensor Menu Section ..........................53 PTZ Section ............................... 53 DVR ID Section ............................53 Factory Default Section ..........................54 Update Code Section ..........................54 Audio Section ............................. 55 SD Record Module Section .......................... 56 AngelTrax | v...
- Page 7 Returning Product for Service Instructions ..................66 Section 9: Common Operations Removing the Hard Drive for Playback Instructions ................. 67 Section 10: Troubleshooting Guide Troubleshooting Guide for the Hybrid Quest™ ................. 68 Acronym Guide Acronym Guide ............................69 AngelTrax | vi...
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Page 8: Section 1: Introduction
Up to 4 alarm inputs with rule-based Optional Component Alarms event recording One alarm output Internal LAN Optional (800MHz) RJ-45 for expansion RJ-45 for remote status indicator Interface (panic button) Male 6PIN DIN port for GPS interface AngelTrax | 1... -
Page 9: Parts List (General)
Other items may be included with your system based on your order. Please check the contents of your order carefully. If any items in your order are missing or damaged, please contact AngelTrax immediately by phone at 1.800.673.1788 or by email at support@angeltrax.com for further assistance. -
Page 10: Parts List (Accessory Box)
The following tools and supplies are needed for proper installation: • Power drill with various bits • Portable monitor with audio • Wire ties (AngelTrax MON7AT installation • Stepper drill bit • Split loom monitor is recommended) • Fish tape •... -
Page 11: Section 2: Hybrid Quest™ Component Dvr Quick Setup Guide
You should now see a live view of your cameras. Please refer to Date/Time Setup menu. the On-Screen Display Diagram, page 19, for an explanation of live camera view features. AngelTrax | 4... -
Page 12: Hdd Format
63, for preventative maintenance tips. Menu again to go to camera view. NOTICE: When the vehicle type is changed, the signal wire labels will change. Please refer to the Driver Action-detecting per Vehicle Table, page 15, for more information. AngelTrax | 5... -
Page 13: Section 3: Dvr Installation
Power Ready Strike X Axial Y Axial Z Axial • X Axial (LED) indicator (measures front to back impact) • Y Axial (LED) indicator (measures side to side impact) • Z Axial (LED) indicator (measures up and down impact) AngelTrax | 6... - Page 14 Backup storage for latest recorded video data SD CARD (OPTIONAL FEATURE) Reset • 32GB Link • Solid-state drive redundant recording INTERNAL VSM™ (OPTIONAL FEATURE) • Power Indicator (red) • SD data card slot IntelliTrax Virtual Synchronized Mapping Module SD DATA AngelTrax | 7...
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Page 15: Installation Best Practices Section
Allow sufficient clearance of at least six (6) inches in front of the • Contact the AngelTrax technical support staff DVR, and two (2) inches on each side for removal of the security at 1.800.673.1788 before attaching the DVR to front cover and easy access to the hard drives and USB port. -
Page 16: Post-Installation Checklist
Check all switches on vehicle control panel (fans, lights, etc.) Make sure dip (delay time) switches are in the correct position Check for missing screws. Make sure panels are installed properly with no cracks in plastic Make sure camera grommets/wire loom are in place AngelTrax | 9... -
Page 17: Hybrid Quest™ Hardware Installation
Using the four screws supplied, attach the mounting bracket to the right of the cable hole (see Figure 3). Using the two screws supplied, attach the Hybrid Quest™ to the mounting bracket by screwing it into the rear of the MDVR (see Figure 4). AngelTrax | 10... - Page 18 (see Figure 9), to set the correct time (Refer to the Date/Time Setup Section, page ENTER COPY 22, for detailed instructions). 15. Turn the vehicle ignition off and confirm the shut down delay is working properly. REWIND PLAY PAUSE STOP AngelTrax | 11 AUDIO QUAD...
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Page 19: Panic Button Connection Section
Event Marker Button Event Marker Button Event Marker Button GPS Signal Indicator Power Indicator Power Indicator (red) (red) GPS Signal Indicator Power Indicator GPS Signal Indicator Recording Indicator (green) (green) (*all indicators red) Recording Indicator Recording Indicator (amber) (amber) AngelTrax | 12... -
Page 20: G Sensor Box Section
When installed correctly, the top of the unit (pictured to the left) will be facing up toward the roof of the vehicle. NOTICE - G SENSOR INSTALLATION: The G Sensor Box is to be installed horizontally and follow the position as shown on the unit. AngelTrax | 13... -
Page 21: Section 4: Hybrid Quest™ Connections, Ports And Controls
The G-Force Axis Switch MUST be in the G2 position • MDVR switch-off delay function will only work if the to receive the input from the G Sensor Box (see the G ignition start wire is connecting correctly. Sensor Box Section, page 13) AngelTrax | 14... -
Page 22: Driver Action-Detecting Per Vehicle Table
DR - Door Open PE2 - Panic Event 2 MR - Microphone D:2 - Door 2 D:2 - Door 2 D:2 - Not used PE3 - Panic Event 3 Reception PANIC PANIC PANIC PANIC PE1 - Panic Event 1 AngelTrax | 15... -
Page 23: Dvr Remote Control Diagram
CAM2 CAM3 AUDIO CAM4 QUAD larger view CAM5 CAM6 CAM7 CAM8 CAM5 CAM6 CAM7 CAM8 CAM5 CAM6 CAM7 CAM8 CAM5 CAM6 CAM7 CAM1 CAM8 CAM2 CAM3 CAM4 Select the Video Channel to View CAM5 CAM6 CAM7 CAM8 AngelTrax | 16... -
Page 24: Section 5: Hybrid Quest™ Menu And Setup
(5*) The PTZ feature is for future applications. Please DO NOT adjust. (6*) The Update Code feature is for AngelTrax personnel only. Please DO NOT adjust. (7*) The SD Record Module feature is only available with the SD Daughter Board upgrade and an inserted SD Card. - Page 25 Event (on/off) Format USB (y/n) E-mail 2 Firmware Upgrade USB (y/n) Save Option Load PC Player (y/n) Clear Option Firmware Upgrade CF (y/n) E-mail 3 Export Settings (y/n) Save Option Clear Option Audio Input Volume Output Volume AngelTrax | 18...
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Page 26: On-Screen Display Diagram
TRUCK or TAXI, and set an eight-digit identification number. A01 is the default audio channel for the local (onboard) monitor. Users can select one Live Audio Channel audio channel at a time in order to hear audio for each camera. There are four channels. AngelTrax | 19... - Page 27 If a GPS-E1 antenna is installed, the vehicle’s latitude and longitude is displayed on the (Available only with local monitor. When your recorded video data is reviewed with AngelTrax playback software, use of GPS-E1 each channel is marked with your vehicle’s tracking information.
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Page 28: Using The Hybrid Quest™ Menu Section
DVR using the supplied cables (see Power Supply Figure 1). Reset Link You should now see a live view of your cameras. Please refer to the On-Screen Display Diagram, page 19, for an explanation of live camera view features (see Figure 2). AngelTrax | 21... -
Page 29: Date/Time Setup Section
NOTICE - TIME FORMAT SETTING: ENTER COPY Always program the hour as 24-hour (13:00) so the MDVR can distinguish between AM and PM, and display it accordingly. REWIND PLAY PAUSE STOP AUDIO QUAD CAM1 CAM2 CAM3 CAM4 AngelTrax | 22... - Page 30 As you scroll through the selections, different time zone regions will appear for reference. Select the Menu button to save the settings, and return to the Date/Time Setup menu. Press Menu again to return to the Main Menu. AngelTrax | 23...
- Page 31 If your unit has a GPS antenna, use plus/ minus buttons on the remote to turn ON, and the unit will automatically adjust. If no antenna is present, use plus/minus buttons on the remote to select your preferred Time Zone. AngelTrax | 24...
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Page 32: Vehicle Id Type And Number Section
Press Menu again if you wish to return to the live camera view. NOTICE - CHANGING VEHICLE ID TYPE: When the vehicle type is changed, the signal wire labels will change. Please refer to the Driver Action- detecting per Vehicle Table, page more information. AngelTrax | 25... -
Page 33: Formatting The Hdd Section
After the hard drive is formatted, a Format OK message will appear at the bottom of the Format screen (see Figure 4). The hard drive is now reset and enabled for recording. The system will return to live camera view, and record mode. AngelTrax | 26... -
Page 34: Camera Setup Section
CAUTION: The following section describes how factory default settings can be adjusted. However, it is NOT RECOMMENDED that these settings be altered. Please contact technical support at the AngelTrax corporate office regarding any questions or concerns you might have at 1.800.673.1788. -
Page 35: Color Setup Section
When turned ON, an alarm will sound if the camera is concealed by an object (i.e. a hand or ON / OFF article of clothing). If the system uses wireless technology, a notification can be sent via text message or email. AngelTrax | 28... -
Page 36: Motion Detection Section
If you press the ENTER button on the remote while in the grid view, all the squares will activate. Press the ENTER button again, and all the squares will deactivate. Press the Menu button on the remote to save your changes and return to the Motion Detection screen. AngelTrax | 29... - Page 37 11. The Relay Out feature is used for connecting an external alarm. 12. After adjusting the Motion Detection settings, press the Menu button on the remote to save your changes, and return to the Camera Setup menu. Press Menu again to return to the Main Menu. AngelTrax | 30...
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Page 38: Status Select Section
• Select camera channel to be used for this location. Press the Menu button on the remote to save your changes and return to the Camera Setup menu. Press Menu again to return to the Main Menu. AngelTrax | 31... -
Page 39: Hdd Setup
Press the plus or minus buttons on the remote to change HDD Rec Mode from Recycle to Once, and back again. To save your changes and return to the HDD Setup menu, press the Menu button on the remote. AngelTrax | 32... -
Page 40: Hdd Format Section
Format OK message will appear at the bottom of the Format screen (see Figure 5). The hard drive is now reset and enabled for recording. The system will return to the live camera view, and record mode. AngelTrax | 33... -
Page 41: Auto Format Section
OFF or ON. Enabling this feature will allow the hard drive to automatically be updated to the correct firmware version. To save your changes and return to the Main Menu, press the Menu button on the remote. AngelTrax | 34... -
Page 42: Record Setup
Depending on your application, you can alternate or combine any of the three settings (Motion, Alarm and Continuous), throughout the day. To save your changes and return to the Record Setup menu, press the Menu button on the remote. AngelTrax | 35... -
Page 43: Continuous Record Section
The Record On feature block is the default setting. (see Figure 7). To save your changes and return to the Record Setup menu, press the Menu button on the remote. AngelTrax | 36... -
Page 44: Alarm Record Section
Press the plus or minus buttons on your remote again to turn the Pre Record feature back to ON. To save your changes and return to the Record Setup menu, press the Menu button on the remote. AngelTrax | 37... -
Page 45: Motion Record Section
Press the plus or minus buttons on your remote again to turn the Pre Record feature back to ON. To save your changes and return to the Record Setup menu, press the Menu button on the remote. AngelTrax | 38... -
Page 46: Backup Setup
The Event Backup setting is the only setting that may be adjusted using your peripheral monitor and remote. The USB Slave and USB Master settings are adjusted using the remote, a flash drive or USB cord and a laptop. AngelTrax | 39... -
Page 47: Usb Slave Section
Run next to the USB Slave-1 feature (see Figure 6), press ENTER again. You will hear three connection beeps from the Hybrid Quest™. A distinct computer tone will sound to alert you that it recognizes the Hybrid Quest™ hard drive. AngelTrax | 40... -
Page 48: Usb Master Section
A USB Connect Ok message will appear at the bottom of the Backup Setup menu when all connections are made (see Figure 7). Locate the AngelTrax video data playback software (FlexPlay™ or FlexPlay Pro™) on your desktop, and follow the appropriate user instruction manual for playing back your recorded video data. - Page 49 USB port on your laptop. 12. Locate the AngelTrax video data playback software (FlexPlay™ or FlexPlay Pro™) on your desktop, and follow the appropriate user instruction manual for playing back your recorded video data.
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Page 50: Event Backup Section
17. Press the plus or minus buttons on the remote again to turn the BF Event feature back to ON. 18. To save your changes and return to the Backup Setup menu, press the Menu button on the remote. Press Menu again to return to the Main Menu. AngelTrax | 43... -
Page 51: How To Backup An Event To A Thumb Drive Section
Remove the flash drive from the USB Host Port. Plug the flash drive into a USB port on your laptop. AUDIO QUAD NOTICE - EVENT FILE SIZE: Locate the AngelTrax video data playback software CAM1 CAM2 CAM3 CAM4 (FlexPlay™ or FlexPlay Pro™) on your desktop, and follow... -
Page 52: Network Setup Section
Network Setup CAUTION: The Network Setup feature is for wireless applications. Please contact your IT personnel for any adjustments or setup necessary in this section. For further assistance, please contact AngelTrax technical support at 1.800.673.1788. From the Main Menu, use the arrow buttons on the remote to select Network Setup (see Figure 1), and press ENTER. - Page 53 DVR on the network. • DNS: Domain Name System. This setting in this menu is NOT used for AngelTrax DVRs. • MAC: the Media Access Control (MAC) address assigned to your DVR. A MAC address is a unique value that your network software uses to identify individual pieces of hardware connected to the network.
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Page 54: Ddns Setup
Network Setup (Cont.) DDNS Setup NOTICE: ANGELTRAX STRONGLY RECOMMENDS AGAINST USING DYNAMIC DOMAIN NAME SYSTEM (DDNS) OPTIONS IN MOBILE APPLICATIONS. PLEASE DO NOT ADJUST THESE SETTINGS. E-mail Server Setup THE E-MAIL SERVER SETTINGS DETERMINE THE SERVER AND E-MAIL ADDRESS THAT DVR NOTIFICATIONS WILL BE SENT FROM. - Page 55 Menu button on the remote. NOTICE - E-MAIL ADDRESS SETUP: Email addresses to receive DVR notifications can be set up through the Email Address settings under Network Setup or — depending on your configuration — through MOTOTrax™, AngelTrax’s Online Surveillance Manager. AngelTrax | 48...
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Page 56: Peripheral Setup Section
The length of time for the buzzer to sound may be adjusted from one to 60 seconds. To save your changes and return to the Peripheral Setup menu, press the Menu button on the remote. Alarm Setup THIS FEATURE IS NOT USED IN THE TRANSPORTATION/ MOBILE INDUSTRY . AngelTrax | 49... -
Page 57: Sequence Setup Section
To save your changes and return to the Peripheral Setup REWIND PLAY PAUSE STOP AUDIO QUAD menu, press the Menu button on the remote. AUDIO QUAD CAM1 CAM2 CAM3 CAM4 CAM1 CAM2 CAM3 CAM4 CAM5 CAM6 CAM7 CAM8 AngelTrax | 50... -
Page 58: Password Setup Section
To return to the Peripheral Setup, press the Menu button on the remote. Press the Menu button again to return to the Main Menu. Contact the AngelTrax corporate office if you lose your password at 1.800.673.1788. AngelTrax | 51... -
Page 59: Sub Menu
Speed Unit feature (see Figure 4): Set the unit for speed measurements, either miles or kilometers. To save your changes and return to the Sub Menu, press the Menu button on the remote. Press the Menu button again to return to the Main Menu. AngelTrax | 52... -
Page 60: G Sensor Menu Section
Menu (see Figure 5). At the G Sensor feature, press the plus button on the remote to change the setting to G1 or G2 and press Enter. To use the AngelTrax GFORCE-2 three (3) axis G-Force sensor, the Hybrid Quest™ MUST BE set to the G2 setting. -
Page 61: Factory Default Section
To save your changes and return to the Sub Menu, press the Menu button on the remote. Update Code CAUTION: THE UPDATE CODE FEATURE IS FOR ANGELTRAX PERSONNEL ONLY. DO NOT ADJUST. AngelTrax | 54... -
Page 62: Audio Section
Press the plus or minus buttons on the remote to adjust the Input Volume and Output Volume for the cameras. To save your changes and return to the Sub Menu, press the Menu button on the remote. AngelTrax | 55... -
Page 63: Sd Record Module Section
(see Figure 14). Use the Enter button to begin formatting. Before selecting the Upgrade option, please contact technical support at the AngelTrax corporate office at 1.800.673.1788. NOTICE - SD DAUGHTER BOARD: The SD Record Module features are ONLY available if the optional SD Daughter Board has been installed on the Hybrid Quest™... -
Page 64: Alert Setup Section
Notifies the user when the vehicle ignition has been turned off Snapshot Source: Notifies the user of a panic event via text message or email. The message will include a snapshot JPEG from the onboard camera set here. AngelTrax | 57... -
Page 65: Notification Section
ON = Beep (Video Loss Alert). The switch on the VSM™ module should be set on CAM3 or VSM™. OFF = Terminates Beep (Video Loss Alert) for Camera 3. The switch on the VSM™ module should be set on Auto. AngelTrax | 58... -
Page 66: Key Lock Setup Section
You may notice there is no password prompt after you initially set the Key Lock mode. You will need to turn the DVR off and restart the system before you receive a password prompt to access the Menu Selection mode. AngelTrax | 59... -
Page 67: Section 7: Recommended Preventative Maintenance
Section 7: Recommended Preventative Maintenance Performing the following preventative maintenance tasks on a regular schedule will help to keep your AngelTrax mobile DVR in the best condition and functioning correctly. Maintenance What to Do Make sure the ‘panic’ After the ignition is on for approximately 20 seconds, the amber (yellow) light should begin button LEDs are working flashing rapidly, indicating the DVR is recording. -
Page 68: Firmware Upgrade Section
DVR will reboot itself or ask you to restart the unit. SD Card Slot Remote Host Slave Rec. SD USB Host Port Output Rec. 1 Rec. 2 Main Board 12V DC Reset Output Power Supply Reset Link AngelTrax | 61... - Page 69 12. The hard drive will format and return to the recording when finished. NOTICE - FORMATTING THE MDVR’S HARD DRIVE: Formatting will ERASE ALL INFORMATION ON THE HARD DRIVE. If you have any information you need off the drive, be sure to retrieve it first. AngelTrax | 62...
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Page 70: Section 8: Servicing Your Hybrid Quest™ Dvr
Hybrid Quest™ DVRs are some of the most advanced mobile recording devices available. These rugged devices are based on our patented- component technology, ensuring worry-free service for years to come. However, should you have any question or concerns, please contact technical support at the AngelTrax corporate office at 1.800.673.1788. Replacing the Hard Drive INSERTING A HARD DRIVE FROM ANOTHER DVR INTO THE HYBRID QUEST™... -
Page 71: Replacing The Main Board Instructions
Turn the key counter- clockwise to lock the door. SD Card Slot Remote Host Slave Rec. SD Output Rec. 1 Rec. 2 Main Board 12V DC Reset Output Power Supply Reset Link AngelTrax | 64... -
Page 72: Upgrading To Vsm™ Section
Replace the front cover, aligning the tabs on the bottom of the door with the notches on the bottom of the Hybrid Quest™. Insert the medium-sized key provided (905), and push the top of the door closed. Turn the key counter- clockwise to lock the door. AngelTrax | 65... -
Page 73: Returning Product For Service Instructions
You will receive a copy of the RMA and a Call Tag with the replacement unit, allowing you to ship the defective product back at no cost. Once you receive the replacement unit, you have 30 days to ship the defective unit back to AngelTrax or you will be charged for the replacement product. -
Page 74: Section 9: Common Operations
This section details common tasks you will perform in the use of the Hybrid Quest™ DVR. For more common operations such as searching through video footage, playing back your footage or archiving video files, see the manual for the AngelTrax playback software version you have installed or check the AngelTrax How-to Documents on the Support page at www.angeltrax.com. -
Page 75: Troubleshooting Guide For The Hybrid Quest
The camera connection is loose on one of the camera inputs. • There is a problem with the hard drive. If your problem requires additional assistance not covered in this guide, please contact technical support at the AngelTrax corporate office at 1.800.673.1788. AngelTrax | 68... -
Page 76: Acronym Guide
Media Access Control practices to ensure compatibility among Mask Subnet Mask - refers specifically to a subnet various meetings in industry mask address in wireless networking Domain Name System Milibar External AngelTrax | 69... - Page 77 Designed by Radio Corporation of America to carry audio/video signals SATA Serial Advanced Technology Attachment Secure Digital SDXC Secure Digital Extended Capacity SMTP Simple Mail Transfer Protocol Signal to Noise Ratio Terabyte Thin Film Transistor Transport Security Layer Technical Specifications Underwriters Laboratory AngelTrax | 70...
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