Chapter 8: Troubleshooting; Responding To An Audible Alarm; Checking The System Status Led; Checking Disk Status Leds - Promise Technology SmartStor NAS Product Manual

SmartStor NAS Product Manual

Chapter 8: Troubleshooting

This chapter deals problems you might encounter with your SmartStor and how
to resolve them. Also see "Frequently Asked Questions" on page 233.

8.1 Responding to an Audible Alarm

The SmartStor has two beep patterns
Single beep, not repeated - The SmartStor is online
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Two beeps, continuously repeated - The SmartStor reports a problem
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When you boot or reboot the SmartStor, and the buzzer is enabled, the buzzer
sounds one time to indicate that the SmartStor is online.

8.2 Checking the System Status LED

The SmartStor system status LED (see Figure 1.) reports the condition of the
Enclosure fan and power supply:
Blue(NS4600)/Green(NS2600) - Normal Enclosure function
․
Amber - There is a problem with the fan or power supply
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Red - The fan, power supply, or file system has failed.
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The system status LED blinks red three times when you click the Locate NAS
icon in SmartNAVI or the Locate button in WebPASM.
If your SmartStor is configured to work with a UPS, it will continue to run after a
power supply failure.

8.3 Checking Disk Status LEDs

The disk status LEDs (see Figure 1.) report the condition of the disk drives:
Blue(NS4600)/Green(NS2600) - Normal disk drive function
․
Amber - Rebuilding to this disk drive
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Red - Failed disk drive
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Dark - No disk drive is installed
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The disk status LEDs are also dark when the drives are powered down during
system stand-by.
See "Replacing a Failed Disk Drive" on page 217.
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