Promise Technology SmartStor NAS Product Manual page 241

BIOS, firmware, and driver version numbers
․
A description of the problem / situation
․
System configuration information, including: motherboard and CPU type,
․
hard drive model(s), SAS/SATA/ATA/ATAPI drives & devices, and other
controllers.
Technical Support Services
Promise Online™
Web Site
United States
E-mail Support
Fax Support
Phone Support
If you wish to write us
for support:
The Netherlands
E-mail Support
Fax Support
Phone Support
If you wish to write us
for support:
Germany
E-mail Support
Fax Technical Support
Phone Technical
Support
If you wish to write us
for support:
Italy
E-mail Support
Fax Support
Phone Support
If you wish to write us
for support:
http://www.promise.com/support/support_eng.asp
(technical documents, drivers, utilities, etc.)
e-Support On-Line
(408) 228-1100 Attn: Technical Support
(408) 228-1400 option 4
Promise Technology, Inc. 580 Cottonwood Drive
Milpitas, CA 95035, USA
e-Support On-Line
+31 (0) 40 256 9463 Attn: Technical Support
+31 (0) 40 235 2600
Promise Technology Europe B.V. Science Park
Eindhoven 5542 5692 EL Son, The Netherlands
e-Support On-Line
+49 (0) 2 31 56 76 48 - 29 Attn: Technical Support
+49 (0) 2 31 56 76 48 - 10
Promise Technology Germany Europaplatz 9 44269
Dortmund, Germany
e-Support On-Line
0039 06 367 12400 Attn: Technical Support
0039 06 367 12626
Promise Technology Italy Piazza del Popolo 18
00187 Roma, Italia
237
Chapter 9: Support