Page 1 MART NS4600 Product Manual Version 1.0...
Page 2: Trademarks
You should back up all data before installing any drive controller or storage peripheral. Promise Technology is not responsible for any loss of data resulting from the use, disuse or misuse of this or any other Promise Technology product. Notice...
Page 3: Table Of Contents
Chapter 2: Installation and Setup ......7 Unpacking the SmartStor NS4600 ......7 Installing Disk Drives .
Page 4 SmartStor NS4600 Product Manual Chapter 3: Connecting to the SmartStor ..... .31 Setting up a Network Drive on a Windows PC ....31 Setting up a Network Drive on a UNIX or Linux PC .
Page 5: Contents
Contents Deleting a User ........76 Creating a Group .
Page 6 SmartStor NS4600 Product Manual Configuring a NAS System ......132 One Click Setup ....... .132 Advanced Setup .
Page 7 Contents Playing a Playlist ........175 Renaming a Playlist ....... .175 Deleting a Playlist .
Page 8 SmartStor NS4600 Product Manual Setting Quotas ........210 Managing File &...
Page 9 Contents Setting up a Snapshot Backup ......243 Scheduling a Snapshot Backup ..... . .243 Recovering Snapshot Backups .
Page 10 SmartStor NS4600 Product Manual Locating the SmartStor ......272 Viewing System Information ......273 Viewing Enclosure Information .
Page 11 Contents Automatic Rebuilding ........302 Partition and Format ........302 RAID Volume Migration .
Page 12 SmartStor NS4600 Product Manual Limited Warranty ........332 Disclaimer of other warranties .
Page 13: Chapter 1: Introduction To Smartstor
Client OS Support (page 4) • Browser Support (page 5) Promise Technology’s SmartStor NS4600 is a network attached storage (NAS) solution for external storage targeted for small and medium business (SMB) users and small office/home office (SOHO) users. With a NAS product, users can save their work and have access to files over the network without having to carry around a disk drive or memory stick.
Page 14: Architecture
Architecture The SmartStor NS4600’s architecture is based on the High performance SoC 600Mhz and the Promise PDC42819 Serial ATA RAID Controller. The Gigabit Ethernet port is used for the data transfer and management. The USB ports are used for a printer, expansion drives, and Uninterruptable Power Supply (UPS).
Page 15: Specifications
Chapter 1: Introduction to SmartStor Specifications • Disk drive support: • Four 1.5 Gb/s or 3 Gb/s SATA 3.5-inch disk drives • Conforms to Serial ATA 1.0 specification and Serial ATA II: Extensions to Serial ATA 1.0 specification (SATA II, phase I specification) •...
Page 16: Compatible Backup Software
Dimensions (H x W x D): 188.2 x 152.5 x 229.6 mm (7.4 x 6.0 x 9.0 in) • Weight: 2.5 kg (5.5 lbs) without drives Compatible Backup Software SmartStor NS4600 is compatible with the following backup software products: • Symantec Backup Exec System Recovery Server Edition •...
Page 17: Browser Support
Chapter 1: Introduction to SmartStor Browser Support Choose one of the following browsers to use with PASM: • Internet Explorer 6 with SP2 • Netscape Navigator 7.2, 8.1, • Internet Explorer 7 • Safari (Mac OS X) 2, 3 • Mozilla 1.7, 1.8 •...
Page 18 SmartStor NS4600 Product Manual...
Page 19: Chapter 2: Installation And Setup
Setting up the SmartStor (page 15) • Connecting to PASM (page 23) • Shutting Down the SmartStor (page 30) Unpacking the SmartStor NS4600 The SmartStor NS4600 box contains the following items: • SmartStor NS4600 Unit • Ethernet cable • Quick Start Guide •...
Page 20 SmartStor NS4600 Product Manual Figure 1. SmartStor NS4600 Front View Disk Drive Drive Carrier Disk Status Disk Activity System Status Front Door Lock Ethernet Activity LED One Touch Backup Button Note: This SmartStor is shown without the front door. Figure 2. SmartStor NS4600 Rear View...
Page 21: Installing Disk Drives
Chapter 2: Installation and Setup Installing Disk Drives You can populate the SmartStor NS4600 with SATA 1.5 Gb/s or 3.0 Gb/s disk drives. For optimal performance, install disk drives of the same model and capacity. Your disk drives will become a RAID Volume on the SmartStor.
Page 22: Connecting To The Network
SmartStor NS4600 Product Manual Insert the screws through the holes in the drive carrier and into the sides of the disk drive. • Install only the counter-sink screws supplied with the SmartStor. • Install four screws per drive. • Snug each screw. Be careful not to over-tighten.
Page 23: Os Support
Chapter 2: Installation and Setup OS Support The following operating systems support SmartNAVI: • Windows XP 32BIT Professional • Windows Server2008 32BIT with SP3 enterprise With SP2 • Windows XP 64BIT XP 64 with • Windows Server2008 64BIT enterprise With SP2 •...
Page 24 SmartStor NS4600 Product Manual Click the “I accept the terms...” option, then click the Next button. The Choose Destination Location screen appears. Optional. Click the Browse... button to choose a new install location for the software. Click the Next button.
Page 25 Chapter 2: Installation and Setup Click the Install button to proceed with installation. When the installation is finished, the final installation screen appears. Click to Finish button to close the installer. With the Online Registration box checked, your browser will open and go directly to the Promise product registration website.
Page 26: Installation: Mac
SmartStor NS4600 Product Manual The installer adds a SmartNAVI icon to the: • Start menu • Application tray SmartNAVI loads automatically every time your Windows OS starts. Installation: Mac Please double-click the SmartNAVI.dmg file to open and install the disk of SmartNAVI Image. (right) Click the SmartNAVI Image to open the folder.
Page 27: Setting Up The Smartstor
Chapter 2: Installation and Setup Setting up the SmartStor The SmartNAVI performs the setup procedures on your SmartStor. After the procedure is done, you will have a default folder on the SmartStor, set up as a network drive on your PC. You can change the network settings, create RAID SmartNAVI in volumes, add and mount folders on your SmartStor after...
Page 28 SmartStor NS4600 Product Manual Macs only. From Language dropdown menu, choose the language you prefer. Double-click the NS4600 in the Device list. Type admin in the Username, Password, and Confirm fields, then click the Login button.
Page 29: One Click Setup
Chapter 2: Installation and Setup This action creates a default user and logs the default user into SmartNAVI. The Main Window opens. Choose a Setup Mode and click the button: • One Click Setup – Loads a collection of default settings. Recommended for most users.
Page 30 SmartStor NS4600 Product Manual Click the OK button to continue. Click the Yes button in the confirmation box. The NAS reboots. Then your RAID volume is ready. The PUBLIC folder on the RAID Volume appears under My Computer as a network drive.
Page 31: Advanced Setup
Chapter 2: Installation and Setup Advanced Setup To configure your NAS system using Advanced Setup: Go to the Main Window. See “Opening SmartNAVI” on page 15. Click the Setup Wizard icon. (A) Click the Advanced Setup button. (B) Choose Automatic (DHCP) or Manual network settings. (C) If you chose Manual settings, type entries for each of the following parameters in the fields provided: (D) •...
Page 32 SmartStor NS4600 Product Manual • Time in Hours, Minutes, and Seconds Click the Next button to continue. Choose Automatic or Manual RAID Volume creation. If you chose Manual, choose the type of RAID Volume you want: • Maximum Capacity and performance – RAID 0, using all disk drives •...
Page 33 Chapter 2: Installation and Setup Click the Next button to continue. Review your parameters. To make changes, click the Previous button. To accept the parameters and configure your NAS system, click the OK button.
Page 34 SmartStor NS4600 Product Manual Click the Yes button in the confirmation box. 10. The NAS reboots. Then your RAID volume is ready. The PUBLIC folder on the RAID Volume appears under My Computer as a network drive. See page 22, Figure 4.
Page 35: Connecting To Pasm
Chapter 2: Installation and Setup Connecting to PASM The Promise Advanced Storage Manager (PASM) software is factory-installed on the SmartStor system. PASM runs in the browser on your PC. You can access PASM: • Directly in your browser. See page 25. •...
Page 36 SmartStor NS4600 Product Manual The SmartNAVI Window opens with the Device List displayed. The IP address of the SmartStor shown in the Device List. For more information about SmartNAVI, see Chapter 4 of the NS4600 Product Manual on the CD.
Page 37: Pasm In Your Browser
Chapter 2: Installation and Setup PASM in your Browser To log into PASM in your browser: Start your Browser. In the Browser address field, type in the IP address of the SmartStor. See “Finding the SmartStor’s IP Address” on page 23. Note that the IP address shown below is only an example.
Page 38: Pasm In Smartnavi
SmartStor NS4600 Product Manual PASM in SmartNAVI To log into PASM from SmartNAVI: SmartNAVI in Windows Double-click the SmartNAVI icon in the Windows application tray or Mac Dock (right). The SmartNAVI Window opens. Right-click the NS4600 in the Device list.
Page 39 Chapter 2: Installation and Setup Your default browser starts and the PASM login screen displays. Type admin in both the User Name and Password fields, then click the Login button. The user name and password are case sensitive. For more information about PASM, see “Chapter 5: PASM” on page 193.
Page 40: Pasm In Bonjour
SmartStor NS4600 Product Manual PASM in Bonjour Bonjour is a service discovery protocol for local area networks. To use Bonjour, you must have a Bonjour-capable browser. Method 1 To log into PASM from Bonjour: Start your Browser. Click the Safari icon in the Windows application tray or Mac Dock (right) to start your Browser.
Page 41 Chapter 2: Installation and Setup The PASM login screen displays. Type the user name and password in the respective fields, then click the Login button. The default user name is admin. The default password is admin. The user name and password are case sensitive. For more information about PASM, see “Chapter 5: PASM”...
Page 42: Shutting Down The Smartstor
SmartStor NS4600 Product Manual Shutting Down the SmartStor To shut down the SmartStor, press and hold the power button for five seconds. The system status LED turns red, then goes dark. Figure 5. Press and hold the Power button for 5 seconds Power Button Figure 6.
Page 43: Chapter 3: Connecting To The Smartstor
Chapter 3: Connecting to the SmartStor • Setting up a Network Drive on a Windows PC (page 31) • Setting up a Network Drive on a UNIX or Linux PC (page 36) • Setting up a Network Drive on a Mac (page 41) •...
Page 44 SmartStor NS4600 Product Manual On the Windows desktop, double-click the My Network Places icon. Click the Search button in the toolbar. If the Search button is not shown, from the View menu, choose Toolbars, then Standard Buttons.
Page 45 Chapter 3: Connecting to the SmartStor In the Computer name field, type the IP address of the SmartStor and click the Search button. See “Finding the SmartStor’s IP Address” on page 23. The SmartStor appears in the search results list.
Page 46 SmartStor NS4600 Product Manual Double-click the SmartStor to show the Public folder and any other folders you have created. Right-click the folder you want and choose Map Network Drive from the dropdown menu. The Map Network Drive dialog box appears.
Page 47 Chapter 3: Connecting to the SmartStor In the Map Network Drive dialog box, choose a drive letter and click the Finish button. Double-click the My Computer icon on your Windows desktop. The folder on the SmartStor appears under My Computer as a network drive. You can now copy files to and from the folder on the SmartStor.
Page 48: Setting Up A Network Drive On A Unix Or Linux Pc
SmartStor NS4600 Product Manual Setting up a Network Drive on a UNIX or Linux PC Before you can access the SmartStor from a UNIX or Linux PC, you must configure the SmartStor to communicate with UNIX and Linux. On a Windows or Mac...
Page 49: Setting Up File Sharing
Chapter 3: Connecting to the SmartStor In the Services field, click the Enable option button (default). (D) Optional. To join a NIS Domain, click the UNIX/Linux tab (A), then click the Yes button beside Services. (B) Note: If you join an NIS Domain, you automatically disable your AD Domain settings.
Page 50: On The Unix/Linux Pc With Command Line Interface
SmartStor NS4600 Product Manual Choose a folder from the Folder Name dropdown menu. (E) In the New IP Address field, type the IP address of the UNIX or Linux PC from which you will access this folder, then click the Add button.
Page 51: On The Linux Pc With Graphic Desktop
Chapter 3: Connecting to the SmartStor You can now copy files to and from the folder on the SmartStor. When you are done with the SmartStor, type cd; umount /SmartStor and press Enter. On the Linux PC with Graphic Desktop This procedure is for a RedHat Enterprise Linux 4 configuration.
Page 52 SmartStor NS4600 Product Manual If this is the first time you accessed this folder, an Authentication dialog box opens. Type the user name and password in the respective fields, then click the OK button. The default user name is admin. The default password is admin.
Page 53: Setting Up A Network Drive On A Mac
Chapter 3: Connecting to the SmartStor Setting up a Network Drive on a Mac Before you can access the SmartStor from a Mac (Mac OS X) PC, you must configure the SmartStor to communicate with the MacOS. In PASM Start PASM. See “PASM in your Browser”...
Page 54 SmartStor NS4600 Product Manual Click the OK button to save your settings. (I) In the confirmation box, click the OK button. You can now access the specified folder from a Mac. The Mac file sharing enables Macs to access folders on the SmartStor. In...
Page 55: On The Mac Desktop
Chapter 3: Connecting to the SmartStor On the Mac Desktop From the Go menu, choose Connect to Server. In the Connect to Server dialog box, type afp://NAS4600 IP and click the Connect button. Note that the IP address shown below is only an example. The IP address you type in the dialog box on your Mac will be different.
Page 56 SmartStor NS4600 Product Manual The user name and password are case sensitive. In the NS4600 dialog box, click the folder you want, then click the OK button. In the NS4600 Welcome screen, click the OK button.
Page 57: Connecting A Usb Printer To Smartstor
Chapter 3: Connecting to the SmartStor A window opens on the Mac desktop to access the folder on the SmartStor. You can now copy files to and from the folder on the SmartStor. Connecting a USB Printer to SmartStor To connect a USB printer to the SmartStor: Set up your printer and install the printer drivers onto your PC as described in the printer’s Setup Guide or User Manual.
Page 58: Setting Up The Print Server On Smartstor
SmartStor NS4600 Product Manual Setting up the Print Server on SmartStor To set up the SmartStor’s print server: Start PASM. See “PASM in your Browser” on page 25, “PASM in SmartNAVI” on page 26, or “PASM in Bonjour” on page 28.
Page 59: Setting Up Windows Printing
Chapter 3: Connecting to the SmartStor Setting up Windows Printing If your printer came with automatic configuration software, you might have to complete this procedure first to create a connection path. Then use the configuration software. To set up printing on a Windows PC: On the Windows desktop, double-click the My Network Places icon.
Page 60 SmartStor NS4600 Product Manual When the warning message about printer drivers appears, click the OK button to continue. In the Add Printer Wizard, click the Manufacturer and SmartStor NAS name of your USB printer, then click the OK button. To verify printer installation, in the Windows Start menu, choose Settings, then Printers and Faxes.
Page 61 Chapter 3: Connecting to the SmartStor...
Page 62: Setting Up Linux Printing
SmartStor NS4600 Product Manual Setting up Linux Printing This procedure is for a RedHat Enterprise Linux 4 configuration. If you run a different version of Linux, you might have to adapt the procedure. See your OS documentation. From the Applications menu, choose System Settings, then Printing.
Page 63 Chapter 3: Connecting to the SmartStor Highlight USBPTR01 and click the Forward button. The Authentication dialog box opens. In the User name and Password fields, type admin, then click the OK button. The user name and password are case sensitive. The Printer Model dialog box opens.
Page 64 SmartStor NS4600 Product Manual 10. Click the Finish button. USBPTR01 is added to your printer list.
Page 65: Setting Up Mac Printing
Chapter 3: Connecting to the SmartStor Setting up Mac Printing To set up printing on a Mac: From the Apple Menu, choose System Preferences. Double-click the Print & Fax icon. Click the Setup Printers button. In the Printer List, click the Add icon. The Printer List displays a new panel.
Page 66 SmartStor NS4600 Product Manual The printer list displays a new panel. Highlight the USBPTR01 in the list. USBPRT01 represents the USB printer connected to the SmartStor. In the Printer Model popup menu, choose the make of your printer. 10. In the SmartStor NAS name list, choose the model of your printer.
Page 67: Connecting A Usb Drive
Chapter 3: Connecting to the SmartStor Connecting a USB Drive To connect a USB drive to the SmartStor, attach the USB cable from your external drive to one of the USB connections on the back of the SmartStor. If you have a USB memory stick, attach it directly to one of the USB connections or use a USB cable, whichever is more convenient.
Page 68: Windows Pc
SmartStor NS4600 Product Manual Windows PC The USB drive appears as a folder on the SmartStor when you create a network drive on a Windows PC. USB drive connected to the SmartStor Follow the procedure “Setting up a Network Drive on a Windows PC” on page 31, but choose the usbdisk folder instead of the public folder.
Page 69: Mac
Chapter 3: Connecting to the SmartStor Follow the procedure “Setting up a Network Drive on a UNIX or Linux PC” on page 36, but choose the USBDISK folder instead of the PUBLIC folder. The USB drive appears as a folder on the SmartStor when you create a network drive on a Mac.
Page 70: Setting-Up Apple Itunes
SmartStor NS4600 Product Manual Setting-up Apple iTunes The Firefly Media Server plug-in enables SmartStor to be a shared resource in the Apple iTunes user interface. You must perform the setup operation on the PC where you installed SmartNAVI. Downloading the Firefly Plug-in...
Page 71 Chapter 3: Connecting to the SmartStor The Main Window opens. Click the NAS Management icon. Click the Add Plugin button. Do one of the following actions: • Type the name of the plug-in file • Click the folder icon, navigate to the Firefly plug-in file, click it, then click the Open button Click the OK button.
Page 72: Installing And Configuring Apple Itunes
SmartStor NS4600 Product Manual After a moment, the Service Status changes to ON. The Firefly plug-in is now installed SmartStor. Note You can also install the Firefly plug-in using PASM. See “Enabling and Disabling Application Plug-ins” on page 224 and “Adding Application Plug-ins”...
Page 73 Chapter 3: Connecting to the SmartStor SmartStor...
Page 74 SmartStor NS4600 Product Manual...
Page 75: Chapter 4: Smartnavi
Chapter 4: SmartNAVI • Working with SmartNAVI (page 63) • Managing Users and Groups (page 71) • Managing RAID Volumes (page 85) • Managing Backups (page 92) • Managing Share Folders (page 118) • Making Management Settings (page 132) • Managing Downloads (page 159) •...
Page 76 SmartStor NS4600 Product Manual When the SmartNAVI Window opens, double-click a system in the Device List. • If the SmartNAVI Window is open - Double-click a system in the Device List.
Page 77: Choosing A Smartnavi Language
Chapter 4: SmartNAVI The Main Window contains the management features of SmartNAVI. Choosing a SmartNAVI Language On Windows PCs, SmartNAVI chooses the display language automatically based on your OS language setting. On Macs, you choose the display language. To choose a language: Open the SmartNAVI Window.
Page 78: Starting The Advanced Storage Manager (Pasm)
SmartStor NS4600 Product Manual Starting the Advanced Storage Manager (PASM) This feature opens Promise Advanced Storage Manager (PASM) in your default browser. See the PASM online help or “Chapter 5: PASM” on page 193 for more information. Main Window Right-click the system in the Device List that you want to open in PASM.
Page 79: Smartnavi Tray Icon (Windows Only)
Chapter 4: SmartNAVI The PASM login screen appears in your browser. SmartNAVI Tray Icon (Windows only) Right-click the SmartNAVI icon in the application tray. Choose Open Advanced Management in the popup menu. The PASM login screen appears in your browser. Viewing SmartNAVI Information SmartNAVI is the software application that connects your PC with the SmartStor NAS system.
Page 80 SmartStor NS4600 Product Manual Choose About from the popup menu. To view information about SmartNAVI on Mac, from the dropdown menus at the top of the screen, choose Help > About. The About window appears and lists the following information: •...
Page 81: Closing Smartnavi
Chapter 4: SmartNAVI Closing SmartNAVI To close SmartNAVI: Click the close icon on the Main Window. • Windows icon in the top right corner • icon in the top left corner For Windows PCs, if you close SmartNAVI this way, SmartNAVI in Windows you can open it from the application tray icon.
Page 82 SmartStor NS4600 Product Manual If you close SmartNAVI this way, you must open it from the Start menu.
Page 83: Managing Users And Groups
Chapter 4: SmartNAVI Managing Users and Groups This category includes the following topics: • Creating a User (page 71) • Creating the Default User (page 73) • Changing User Passwords (page 74) • Viewing a List of Users (page 76) •...
Page 84 SmartStor NS4600 Product Manual Click the OK button. (F) Click the Yes button in the confirmation box. User created successfully. Note These users can access the share folders but not SmartNAVI or PASM.
Page 85: Creating The Default User
Chapter 4: SmartNAVI Creating the Default User This feature creates the default user for SmartNAVI. Important If you change to a new default user, the previous default user’s network drives, backup schedules, username, and password information all will be deleted. To create the default user: Go to the Main Window.
Page 86: Changing User Passwords
SmartStor NS4600 Product Manual Click the Login button. If you do not choose a default user, SmartNAVI sets the default user after you first log on. To create additional users, see “Creating the Default User” on page 73. Changing User Passwords To change a user’s password:...
Page 87 Chapter 4: SmartNAVI Click the user whose password you want to change. (C) Admin user ONLY. Type the old password in the field provided. Type the new password in the field provided. (D)
Page 88: Viewing A List Of Users
SmartStor NS4600 Product Manual Retype the password in the Confirm field. (E) Click the OK button. (F) Viewing a List of Users To view a list of Users: Go to the Main Window. Click the User Management icon. The User List appears.
Page 89: Creating A Group
Chapter 4: SmartNAVI Click the OK button. (D) Click the Yes button in the confirmation box. User deleted. Creating a Group To create a Group: Go to the Main Window. Click the User Management icon. (A) Click the Create New Group button. (B) Type a Group name in the field provided.
Page 90: Viewing A List Of Groups
SmartStor NS4600 Product Manual Click the OK button. (E) Viewing a List of Groups To view a list of Groups: Go to the Main Window. Click the User Management icon.
Page 91: Adding Members To A Group
Chapter 4: SmartNAVI Click the Group List button. Adding Members to a Group Note A User can only belong to one Group. If a User already belongs to a Group and you add him to this Group, you automatically delete him from the previous Group.
Page 92: Deleting Members From A Group
SmartStor NS4600 Product Manual Click the OK button. (E) Deleting Members from a Group Note Deleting a User from a Group does not delete the User from the System. To delete Users from a Group: Go to the Main Window.
Page 93: Deleting A Group
Chapter 4: SmartNAVI Click the OK button. (E) Deleting a Group Before you can delete a Group, you must first delete all of the Members from the Group. To delete a Group: Go to the Main Window. Click the User Management icon. (A) Click the Delete Group button.
Page 94: Viewing Quotas
SmartStor NS4600 Product Manual Click the OK button. (D) Click the Yes button in the confirmation box. Viewing Quotas Quotas are portions of storage space that you assign to each user or group. To view a quota: Go to the Main Window.
Page 95: Setting Quotas
Chapter 4: SmartNAVI Click the Quota icon. Setting Quotas Quotas are portions of storage space that you assign to each user or group. Assigning quotas enables you to control how much storage space each user or group can access. By default, each user and group is assigned an unlimited quota, meaning that any one user or group can access the entire storage space.
Page 96 SmartStor NS4600 Product Manual This number represents how many MB of data the user or group can access. Click the OK button. (F) The setting succeeds. Note If you set different size quotas for the user and the group, SmartStor will use the smaller quota.
Page 97: Managing Raid Volumes
Chapter 4: SmartNAVI Managing RAID Volumes This category includes the following topics: • Creating a RAID Volume (page 85) • Expanding a RAID Volume (page 87) • Viewing RAID Volume Status (page 88) • Viewing a List of RAID Volumes (page 89) •...
Page 98 SmartStor NS4600 Product Manual Click the OK button. (E) The RAID volume takes several minutes to create and initialize, depending on the size of your disk drives. Note When you create your RAID volume in PASM, you can choose additional options, such as Multiple RAID volumes.
Page 99: Expanding A Raid Volume
Chapter 4: SmartNAVI Expanding a RAID Volume This feature adds all unassigned disk drives to your existing RAID volume. To expand a RAID volume: Go to the Main Window. Click the Volume Configuration icon. Click the Expand Volume button. Click the OK button.
Page 100: Viewing Raid Volume Status
SmartStor NS4600 Product Manual 5. Click the Yes button in the confirmation box. The RAID volume might take couples of hours to expand and initialize. Note Expansion is only available when your NAS system has the proper combination of RAID volume and free disk drives.
Page 101: Viewing A List Of Raid Volumes
Chapter 4: SmartNAVI The Volume Status appears. Viewing a List of RAID Volumes To view a list of RAID Volumes: Go to the Main Window. Click the Volume Configuration icon. Click the Volume List button.
Page 102: Recreating A Raid Volume
SmartStor NS4600 Product Manual The Volume List appears. Recreating a RAID Volume Caution When you recreate a RAID volume, you delete all the data saved in the volume. Back up any important data before you recreate a volume. To recreate a RAID volume: Go to the Main Window.
Page 103 Chapter 4: SmartNAVI Click the OK button. (E) Click the Yes button in the first confirmation box. Type YES then click the OK button in the second confirmation box. The RAID volume takes several minutes to recreate and initialize, depending on the size of your disk drives.
Page 104: Managing Backups
SmartStor NS4600 Product Manual Managing Backups This category includes the following topics: • Doing a Backup Now (page 92) • Scheduling a Backup (page 98) • Viewing Backup Schedules (page 104) • Changing a Scheduled Backup (page 104) • Deleting a Scheduled Backup (page 108) •...
Page 105 Chapter 4: SmartNAVI • The NAS (NS4600) or Local drive (your PC or MAC) from the first dropdown menu. • The letter designation of your PC or MAC drive under the second dropdown menu. Do any of the following actions to select your backup folders:...
Page 106 SmartStor NS4600 Product Manual • Check the Backup My Data box – Selects the My Documents, Favorites, and Desktop folders with all their contents.
Page 107 Chapter 4: SmartNAVI • Click the Add to Backup icon – Opens the My Documents folder. Click a folder you want to backup, and then click the Choose button. Repeat for additional folders.
Page 108: Device List
SmartStor NS4600 Product Manual • Drag and drop the folders you want to backup to the Backup your data from window. Click the Backup button. The backup begins immediately. Device List Before you can do a backup from the SmartNAVI Main Window, you must create a backup schedule.
Page 109: Tray Icon
Chapter 4: SmartNAVI The backup begins immediately. Tray Icon Before you can do a backup from the SmartNAVI tray icon, you must create a backup schedule and setup default NAS first. This feature applies to Windows PCs only. Right-click the SmartNAVI icon in the application tray. Choose Backup Now in the popup menu.
Page 110: Scheduling A Backup
SmartStor NS4600 Product Manual The backed up files will appear on the NAS system (SmartNAVI) in a folder named BACKUPDATA_your username. You can restore the backup files to your PC at any time. See “Restoring Backed-up Files” on page 109.
Page 111 Chapter 4: SmartNAVI • Check the Backup My Data box – Selects the My Documents, Favorites, and Desktop folders with all their contents.
Page 112 SmartStor NS4600 Product Manual • Click the Add to Backup icon – Opens the My Documents folder. Click a folder you want to backup, and then click the Choose button. Repeat for additional folders.
Page 113 Chapter 4: SmartNAVI • Drag and drop the folders you want to backup to the Backup your data from window.
Page 114 SmartStor NS4600 Product Manual Click the Schedule button. Click an option button for: • Hour • • Day of the week Choose the corresponding values from the dropdown menus: • Number of hours • Time of day in hours and minutes •...
Page 115 Chapter 4: SmartNAVI Click the Add button. The newly created schedule appears in the Schedule List.
Page 116: Viewing Backup Schedules
SmartStor NS4600 Product Manual The backed up files will appear on the NAS in a folder named BACKUPDATA_your username. You can also click the Start button to run a scheduled backup immediately. Viewing Backup Schedules To view the list of current schedules: Go to the Main Window.
Page 117 Chapter 4: SmartNAVI Click the Modify button. (D) Click the folder whose contents you want to backup.
Page 118 SmartStor NS4600 Product Manual Click the Add to Backup icon to expand the tree and narrow your choices. Click the Schedule button. Click an option button for: • Hour • • Day of the week Choose the corresponding values from the dropdown menus: •...
Page 119 Chapter 4: SmartNAVI 10. Click the Add button. The modified schedule appears in the Schedule List.
Page 120: Deleting A Scheduled Backup
SmartStor NS4600 Product Manual You can also click the Start button to run a scheduled backup immediately. Deleting a Scheduled Backup Deleting a scheduled backup has no effect upon any files previously backed-up to the NAS system (SmartNAVI). To delete a scheduled backup: Go to the Main Window.
Page 121: Restoring Backed-Up Files
Chapter 4: SmartNAVI Click the Delete button. (D) Click the Yes button in the confirmation box. Restoring Backed-up Files You can restore all or any portion of the files in the BACKUPDATA_your username folder on the NAS system (SmartNAVI). You can choose to restore the files to: •...
Page 122 SmartStor NS4600 Product Manual The original file structure is maintained during backup and restoration. Caution If you restore to the original folders on your PC, the restore function will overwrite the files in those folders. Be careful which files you restore and where on your PC you direct the backup files.
Page 123 Chapter 4: SmartNAVI • Type the name of an new folder in the field provided • Click the Folder icon – Opens the My Documents folder. (F) Click a folder you want to use for a target, then click the Open button (G) Click the Restore button.
Page 124: Viewing The Backup Event Log
SmartStor NS4600 Product Manual The amount of time required depends on the size and number of files being restored. Viewing the Backup Event Log Backup events report on backups, schedules, and file transfers. Events are reported by date, time, severity (information or error) and description.
Page 125: Saving The Event Log
Chapter 4: SmartNAVI Optional. Click the arrow on the Date/Time header to reverse the chronological order. (D) Note For NAS system events, see “Viewing the System Event Log” on page 143. Saving the Event Log This function saves a copy of the Backup Event Log as a text file onto your PC. The text file records the events displayed in the Event Log window.
Page 126 SmartStor NS4600 Product Manual Click the Save button. Optional. Change the file name or save to a different location. Click the Save button in the Save dialog box.
Page 127: Clearing The Event Log
Chapter 4: SmartNAVI Clearing the Event Log Note Before you clear the Backup Event Log, consider saving a copy for future reference. See “Saving the Event Log” on page 113 . To clear the Backup Event Log: Go to the Main Window. Click the SmartSYNC icon.
Page 128: Setting The Port
SmartStor NS4600 Product Manual Setting the Port By using port setting, the public services like a WWW server or an FTP server, and others running on your private network may become accessible from the Internet. To set the Port: Go to the Main Window.
Page 129 Chapter 4: SmartNAVI The setting begins immediately. Click the OK button in the confirmation box. The Setting is successful.
Page 130: Managing Share Folders
SmartStor NS4600 Product Manual Managing Share Folders This category includes the following topics: • Creating a Share Folder (page 118) • Opening a Share Folder (page 119) • Viewing a List of Share Folders (page 123) • Changing Share Folder Permissions (page 125) •...
Page 131: Opening A Share Folder
Chapter 4: SmartNAVI “Guest” is the only other default user. Click the OK button. (F) Click the Yes button in the confirmation box. The permission has been set successfully. Opening a Share Folder This feature opens share folders in the file browser. From the Device List: Right-click the system in the Device List whose share folders you want to open.
Page 132 SmartStor NS4600 Product Manual Choose the Share Folders item.
Page 133 Chapter 4: SmartNAVI All share folders open in your PC’s file browser. From the Main Window:...
Page 134 SmartStor NS4600 Product Manual Click the Share Folder icon. Double-click the folder in the Share Folder List that you want to open. The share folder opens in your PC’s file browser.
Page 135: Viewing A List Of Share Folders
Chapter 4: SmartNAVI From the Tray Icon: Right-click the SmartNAVI icon in the application tray. Choose Share Folder in the popup menu. All share folders open in your PC’s file browser. Viewing a List of Share Folders To view a list of Share Folders: Go to the Main Window.
Page 136 SmartStor NS4600 Product Manual The Share Folder List appears. Double-click the individual share folder to view its contents.
Page 137: Changing Share Folder Permissions
Chapter 4: SmartNAVI Changing Share Folder Permissions The Admin user always has read and write permission. All other users have Read Write permission by default. To change permissions: Go to the Main Window. Click the Share Folder icon. (A) Click the Share Folder Permission button. (B) Click the share folder whose permissions you want to change.
Page 138: Deleting A Share Folder
SmartStor NS4600 Product Manual Deleting a Share Folder Caution When you delete a share folder, you delete all the data saved in the folder. Back up any important data before you delete a folder. To delete a share folder: Go to the Main Window.
Page 139: Mounting A Share Folder /Creating A Network Drive
Chapter 4: SmartNAVI Click the Yes button in the first confirmation box. Type Yes then click the OK button in the second confirmation box. Mounting a Share Folder /Creating a Network Drive To mount a share folder or create a network drive (Windows): Go to the Main Window.
Page 140 SmartStor NS4600 Product Manual Click the Mount button. (E) The share folder appears on your PC as a mounted or network drive.
Page 141: Un-Mounting A Share Folder /Disconnecting A Network Drive
Chapter 4: SmartNAVI Un-mounting a Share Folder /Disconnecting a Network Drive To un-mount a share folder or disconnect a network drive (Windows): Go to the Main Window. Click the Share Folder icon. (A) Click the Mount Share Folder button. (B) Click the share folder you want to un-mount or delete as a network drive.
Page 142: Setting Up A Share Folder For Time Machine
SmartStor NS4600 Product Manual The share folder is un-mounted or disconnected but the link remains (Windows). Setting up a Share Folder for Time Machine Time Machine is a backup utility included with Mac OS X 10.5 “Leopard” or more. Before you begin, be sure your Mac is running and connected to the same network as the SmartStor.
Page 143 Chapter 4: SmartNAVI In the list of external drives, choose the share folder that you mounted on the SmartStor and click the Use for Backup button. A Name and Password dialog box appears. In the dialog box, enter your username and password, then click the Connect button.
Page 144: Making Management Settings
SmartStor NS4600 Product Manual Making Management Settings This category includes the following topics: • Configuring a NAS System (page 132) • Changing Network Settings (page 137) • Locating the SmartStor (page 139) • Choosing a Default NAS System (page 141) •...
Page 145: Advanced Setup
Chapter 4: SmartNAVI Click the OK button to continue. Click the Yes button in the confirmation box. The NAS reboots. Then your RAID volume is ready. Advanced Setup To configure your NAS system using Advanced Setup: Go to the Main Window. Click the Setup Wizard icon.
Page 146 SmartStor NS4600 Product Manual • Subnet Mask • Gateway • Primary and Secondary DNS – optional Click the Next button to continue. (E) Choose the following values from their respective dropdown menus: • Timezone • Year • Month • •...
Page 147 Chapter 4: SmartNAVI Click the Next button to continue. Choose Automatic or Manual RAID Volume creation. If you chose Manual, choose the type of RAID Volume you want: • Maximum Capacity and performance – RAID 0, using all disk drives •...
Page 148 SmartStor NS4600 Product Manual Click the Next button to continue. Review your parameters. To make changes, click the Previous button.
Page 149: Changing Network Settings
Chapter 4: SmartNAVI To accept the parameters and configure your NAS system, click the OK button. Click the Yes button in the confirmation box. 10. The NAS reboots. Then your RAID volume is ready. Changing Network Settings Caution If your NAS system is on a network, check with your Network Administrator before you change the network settings.
Page 150 SmartStor NS4600 Product Manual Go to the Main Window. Click the NAS Management icon. (A) Click the Network Setting button. (B) Choose Automatic (DHCP) or Manual network settings. (C) If you chose Manual settings, type entries for each of the following parameters in the fields provided: (D) •...
Page 151: Locating The Smartstor
Chapter 4: SmartNAVI Click the Yes button in the Network Setup box. The NAS reboots automatically. Click your system in the Device List. The Main Window reopens. Locating the SmartStor This feature helps you to physically locate a NAS system. To locate a SmartStor: Go to the Main Window.
Page 152: Wake-On-Lan
SmartStor NS4600 Product Manual Choose the Locate NAS item. On the NAS system you chose: • The buzzer sounds three times • The Status LED blinks RED three times Wake-on-LAN This feature allows you to turn on or wake up the SmartStor by locate a NAS system.
Page 153: Choosing A Default Nas System
Chapter 4: SmartNAVI It takes about a minute to boot the SmartStor. When fully booted: • The System Status LED turns blue. • The buzzer beeps one time. Choosing a Default NAS System This feature sets the default NAS system (SmartStor) for the Main Window and SmartNAVI tray icon.
Page 154: Enabling Or Disabling Event Notification
SmartStor NS4600 Product Manual The default NAS is highlighted in the Device List. Enabling or Disabling Event Notification This feature displays popup notices of events on the default NAS system. Enabling Event Notification To enable event notification: Right-click the SmartNAVI icon in the application tray.
Page 155: Disabling Event Notification
Chapter 4: SmartNAVI Disabling Event Notification To disable event notification: Right-click the SmartNAVI icon in the application tray. Uncheck Event Notice in the popup menu. Viewing the System Event Log NAS events report functions and status of the NAS system. The Event Log displays the 20 most recent events.
Page 156: Adding Application Plug-Ins
SmartStor NS4600 Product Manual Click the arrow on the Date/Time header to reverse the chronological order. Note For backup system events, see “Viewing the Backup Event Log” on page 112. Adding Application Plug-ins Application plug-ins are enhancements to SmartStorís capabilities.
Page 157 Chapter 4: SmartNAVI Click the Add Plugin button. Do one of the following actions: • Type the name of the plug-in file...
Page 158 SmartStor NS4600 Product Manual • Click the folder icon, navigate to the plug-in file, click it, then click the Open button Click the OK button. After a few moments, the plug-in is added.
Page 159 Chapter 4: SmartNAVI Warning Do not disconnect the power or shut down the SmartStor while the plug-in installation is running! Click the Configure Plugin button. The newly added plug-in appears in the list. Its Service Status is OFF. Click the plug-in to choose it. The plug-inís name will become highlighted.
Page 160: Viewing A List Of Plug-Ins
SmartStor NS4600 Product Manual The plug-in is now installed SmartStor. Viewing a List of Plug-ins To view a list of installed plug-ins: Go to the Main Window. Click the NAS Management icon. Click the Configuration Plugin button.
Page 161: Viewing Plug-In Version Numbers
Chapter 4: SmartNAVI Currently installed plug-ins appear in the Configuration Plugin list. Viewing Plug-in Version Numbers To view plug-in version numbers: Right-click the SmartNAVI icon in the application tray. Choose About from the popup menu. The About window appears. The About window includes a list of installed plug-ins and their version numbers.
Page 162: Enabling And Disabling Plug-Ins
SmartStor NS4600 Product Manual When you are done with the About window, click the Close button. Enabling and Disabling Plug-ins Enabling Plug-ins You must add a plug-in to SmartStor before you can use this function. To enable a plug-in: Go to the Main Window.
Page 163 Chapter 4: SmartNAVI Click the Enable button. (D) After a moment, the Service Status changes to ON. The plug-in is now enabled on SmartStor.
Page 164: Disabling Plug-Ins
SmartStor NS4600 Product Manual Disabling Plug-ins Disabling a plug-in saves memory space and processing time on the SmartStor. If you do not use a feature, consider disabling its plug-in. To disable a plug-in: Go to the Main Window. Click the NAS Management icon (A).
Page 165: Removing Plug-Ins
Chapter 4: SmartNAVI The plug-in is now disabled. Removing Plug-ins There are two reasons to remove a plug-in: • To replace the old plug-in with a new one • You know that you will never use the plug-in Before you remove a plug-in, consider disabling it, instead. See “Enabling and Disabling Plug-ins”...
Page 166: Rebooting The Smartstor
SmartStor NS4600 Product Manual Click the Remove button. (D) Click the Yes button in the confirmation box. The plug-in is removed from SmartNAVI. If you need the plug-in later, you can reinstall it. See “Adding Application Plug-ins” on page 144.
Page 167 Chapter 4: SmartNAVI Click the Restart option (C) Click the OK button. (D) The reboot runs automatically.
Page 168: Shutting Down The Smartstor
SmartStor NS4600 Product Manual When the SmartStor is fully booted: • The system status LED turns blue • The buzzer beeps one time (if the buzzer is enabled) See “Enabling and Disabling the Buzzer” on page 262. Shutting Down the SmartStor The only time you need to shut down the SmartStor is to replace the disk drive cooling fan or the power supply.
Page 169 Chapter 4: SmartNAVI Click the OK button. (D) The shutdown runs automatically.
Page 170: Directly
SmartStor NS4600 Product Manual Directly To shut down the SmartStor, press and hold the power button on the back of the SmartStor enclosure for five seconds (top, right). The system status LED turns red, then goes dark (bottom, right). Restarting the SmartStor...
Page 171: Managing Downloads
Chapter 4: SmartNAVI Managing Downloads This category includes the following topics: • Adding a Link (page 159) • Drag and Drop Files (page 162) • Batch Downloading Files (page 163) • Viewing the Download List (page 165) • Removing a Link (page 167) •...
Page 172 SmartStor NS4600 Product Manual Click the Add New Link button. Do one of the following actions: • Type the link into the field provided.
Page 173 Chapter 4: SmartNAVI • Click the folder icon, navigate to the link, click it, then click the Open button. Click the Add button.
Page 174: Drag And Drop Files
SmartStor NS4600 Product Manual The Torrent files are added to the Download List and begin to download automatically. The Torrent files are saved to the download folder on the NAS system. Drag and Drop Files Drag and drop supports HTTP, FTP, and Torrent files. The process includes two actions: •...
Page 175: Batch Downloading Files
Chapter 4: SmartNAVI To close the Dropzone icon, choose Dropzone again in the popup (Windows) or dropdown (Mac OS X) menu. Batch Downloading Files You can batch-download files from a server. The files must have the same name with sequential numbering. You might have to rename your files to use this feature.
Page 176 SmartStor NS4600 Product Manual Click the Batch button. A dialog box appears. In the field provided, type the URL of the file server. Then type a slash (/) and the file name with an asterisk (*). (A) Choose one of the following values for the asterisk: •...
Page 177: Viewing The Download List
Chapter 4: SmartNAVI Click the OK button. (E) The batch-download files are added to the Download List and begin to download automatically. The files are saved to the download folder on the NAS system. Viewing the Download List The Torrent files in this list have not been downloaded yet. To view the Download List: Go to the Main Window.
Page 178 SmartStor NS4600 Product Manual Downloading began automatically when you added the links. Torrent files are saved to the download folder on the NAS system.
Page 179: Removing A Link
Chapter 4: SmartNAVI Removing a Link When you remove a link, the Download Station does not download the corresponding Torrent file. To remove a Torrent file download link: Go to the Main Window. Click the Download Station icon. Click the Download List button. Click the file link you want to remove.
Page 180: Pausing And Resuming A Download
SmartStor NS4600 Product Manual Pausing and Resuming a Download Pausing a Download To pause a Torrent file download: Go to the Main Window. Click the Download Station icon. Click the Download List button. Click the link of the file download you want to pause.
Page 181: Viewing The Downloaded List
Chapter 4: SmartNAVI Click the Start button. Viewing the Downloaded List The Torrent files in this list have been downloaded. To view a list of downloaded files: Go to the Main Window. Click the Download Station icon.
Page 182: Opening A Downloaded File
SmartStor NS4600 Product Manual Click the Downloaded List button. Torrent files are saved to the download folder on the NAS system. Opening a Downloaded File Note This feature requires a plug-in for each NAS system. See “Adding Application Plug-ins” on page 144.
Page 183: Deleting A Downloaded File
Chapter 4: SmartNAVI Click the Open button. Deleting a Downloaded File Caution The feature deletes Torrent files from the download folder on the NAS system. To delete a downloaded Torrent file: Go to the Main Window. Click the Download Station icon. Click the Downloaded List button.
Page 184 SmartStor NS4600 Product Manual Click the Delete button. Click the Yes button in the confirmation box. The link and corresponding Torrent file in the download folder on the NAS system are deleted.
Page 185: Using Media Center
Chapter 4: SmartNAVI Using Media Center Media Center contains the Media Library, which enables you to organize and play your music and video files that are saved on the NAS system. Note that there are two features called Media Center. This section deals with Media Center in SmartNAVI.
Page 186: Creating A Playlist
SmartStor NS4600 Product Manual Playlists are shown by name and the number of files in the playlist. Creating a Playlist This function requires a LAN connection to the NAS system. To create a Playlist: Go to the Main Window. Click the Media Center icon.
Page 187: Playing A Playlist
Chapter 4: SmartNAVI The playlist is stored in the DLNA database on the NAS system. Playing a Playlist To play a Playlist: Go to the Main Window. Click the Media Center icon. The Media Library window appears with List highlighted. Right-click the playlist in the List Tree or the List Window and choose Play from the dropdown menu.
Page 188: Deleting A Playlist
SmartStor NS4600 Product Manual Right-click the playlist in the Window you want to rename and choose Rename from the dropdown menu. Deleting a Playlist This function requires a LAN connection to the NAS system. To delete a Playlist: Go to the Main Window.
Page 189: Using The Panel
Chapter 4: SmartNAVI Right-click on the file you want to play and choose Play from the dropdown menu. Using the Panel Go to the Main Window. Click the Media Center icon. The Media Library window appears with List highlighted. Click the Music or Video folder icon. Click the arrow on the list header to reverse the chronological order by Name, Artist, Genre and Length.
Page 190 SmartStor NS4600 Product Manual In the Media Library window, click these icons as desired to apply their effects: Icon Function Media Library Media Player Mute Volume Play Stop Previous Next No Repeat Shuffle Repeat One Repeat All...
Page 191: Managing Photo Albums
Chapter 4: SmartNAVI Managing Photo Albums This category includes the following topics: • Making an Album (page 179) • Viewing an Album (page 187) • Editing an Album (page 190) • Deleting an Album (page 191) Making an Album An album is a collection of photo files that you can browse by means of Adobe ®...
Page 192 SmartStor NS4600 Product Manual In the Open dialog box, navigate to the folder that contains the photo files you want to add to your album and click the Open button. Thumbnails of the photos in the folder appear in the left window.
Page 193 Chapter 4: SmartNAVI Optional:...
Page 194 SmartStor NS4600 Product Manual • To view a photo, click the View icon.
Page 195 Chapter 4: SmartNAVI • To sort the photos, click the Sort icon and choose a sort method by name, size or data from the dropdown menu. • To delete a photo, click the photo, then click the Delete icon. When you finish your selection of photos, click the Next button.
Page 196: Part 2: Exporting Or Uploading Your Album
SmartStor NS4600 Product Manual Your photos do not appear in the Preview window. Part 2: Exporting or Uploading your Album You now have the choice of: • Exporting (saving) the album to your PC • Uploading (saving) the album to the NAS system •...
Page 197 Chapter 4: SmartNAVI • Navigate to the place where you want the destination folder created. • Click the Confirm button. When the album success message appears, click the Confirm button.
Page 198 SmartStor NS4600 Product Manual The album has been saved in the destination folder. To upload the album to the NAS system: Click the Upload Album icon. When the album success message appears, click the Confirm button. The album has been uploaded to the WWW\Album folder on the NAS...
Page 199: Part 3: Viewing Your Album
Chapter 4: SmartNAVI Part 3: Viewing your Album To view your album, open its folder and double-click the index.html file. The album opens in your default browser. Viewing an Album To view an album: Go to the Main Window.
Page 200 SmartStor NS4600 Product Manual Click the Photo Album icon. (A) Click the Manage Album button. (B) The Manage Album screen appears. Choose the location, year, and month in the dropdown menus. (C) Local means on your PC. Other names apply to NAS systems.
Page 201 Chapter 4: SmartNAVI In the View window, click these icons as desired to apply their effects: – Rotate left – Rotate right – Zoom in – Zoom out – Default size – Color/grayscale toggle – Photo metadata – Add/view/delete comments –...
Page 202: Editing An Album
SmartStor NS4600 Product Manual Editing an Album The album must be on saved your PC for editing. To edit an album: Go to the Main Window. Click the Photo Album icon. (A) Click the Manage Album button. (B) The Manage Album screen appears.
Page 203: Deleting An Album
Chapter 4: SmartNAVI The Make Album screen appears. To continue, go to “Making an Album” on page 179. Deleting an Album Caution Deleting an album deletes the photo files saved in the album itself. Deleting an album does not delete the original photo files that you copied when you created the album or later added to it.
Page 204 SmartStor NS4600 Product Manual Click the album you want to delete and click the Delete button. (E) In the Confirmation box, click the Yes button. The album is deleted.
Page 205: Chapter 5: Pasm
Chapter 5: PASM • Connecting to PASM (below) • Choosing a Language (page 198) • Navigating in PASM (page 198) • Logging out of PASM (page 199) • Managing Monitor and Wizard (page 200) • Managing Users and Groups (page 204) •...
Page 206: Pasm In Smartnavi
SmartStor NS4600 Product Manual The PASM login screen displays. Type admin in both the User Name and Password fields, then click the Login button. The user name and password are case sensitive. For more information about PASM, Chapter 5 of the NS4600 Product Manual on the CD.
Page 207 Chapter 5: PASM Choose the Open Advanced Management item to start the browser and open PASM. Your default browser starts and the PASM login screen displays. Type admin in both the User Name and Password fields, then click the Login button. The user name and password are case sensitive.
Page 208: Pasm In Bonjour
SmartStor NS4600 Product Manual PASM in Bonjour Bonjour is a service discovery protocol for local area networks. To use Bonjour, you must have a Bonjour-capable browser. It is the default setting in Mac. For Windows user, you can also download the software from Apple website.
Page 209 Chapter 5: PASM The PASM login screen displays. Type the user name and password in the respective fields, then click the Login button. The default user name is admin. The default password is admin. The user name and password are case sensitive. For more information about PASM, Chapter 5 of the NS4600 Product Manual on the CD.
Page 210: Choosing A Language
SmartStor NS4600 Product Manual Choosing a Language To choose a language, click the Language menu in the PASM Header and choose the language you prefer. Navigating in PASM The Tree is the primary navigation tool in PASM. Categories of functions listed with icons for different topics.
Page 211: Logging Out Of Pasm
Chapter 5: PASM Logging out of PASM There are two ways to log out of PASM: • Close your browser window. • Click Logout in the PASM Header. Clicking Logout brings you back to the Login Screen. After logging out, you must enter your user name and password in order to log in again.
Page 212: Managing Monitor And Wizard
SmartStor NS4600 Product Manual Managing Monitor and Wizard This category includes the following topics: • Viewing the information of the Resource Monitor (page 200) • Setting up SmartStor with the Setup Wizard (page 201) • Changing the Default Computer Name (page 201) •...
Page 213: Setting Up Smartstor With The Setup Wizard
Chapter 5: PASM System Information: • CPU Usage • Memory Usage • Network Flow: inflow and outflow • Up Time Enclosure Information: • System Temperature • System Fan Speed Setting up SmartStor with the Setup Wizard If you used the SmartNAVI Setup Wizard to set up your SmartStor, you do not need to run the Setup Wizard in PASM.
Page 214: Setting Network Configuration
SmartStor NS4600 Product Manual Under network setting, enter a name for the SmartStor in the Computer Name field. Use only letters, numbers, and the underscore character for the name. Click the OK button. In the confirmation box, click the OK button.
Page 215 Chapter 5: PASM • Total Capacity • Free Capacity • Used Capacity • RAID Status...
Page 216: Managing Users And Groups
SmartStor NS4600 Product Manual Managing Users and Groups This category includes the following topics: • Viewing a List of Users (page 204) • Creating a User (page 204) • Changing the User's Password (page 205) • Deleting a User (page 206) •...
Page 217: Changing The User's Password
Chapter 5: PASM In the Tree, click the User Management icon. (B) Click the Create User tab. (C) Type a user name in the User Name field provided. (D) Type a password into the New Password field provided. (E) Type a password into the Retype Password field provided. (F) Click the OK button.
Page 218: Deleting A User
SmartStor NS4600 Product Manual In the confirmation box, click the OK button. If you forget your new password, you reset the SmartStor to the default Administrator’s password. See “Restoring the Default Password” on page 321. Deleting a User You cannot delete the Administrator (admin). To delete any other user: Click the Administration topic and choose the Users &...
Page 219: Creating A Group
Chapter 5: PASM Click the Information tab. A list of groups appears under the Group List. (C) Creating a Group Groups are composed of users. You can assign permissions to a group, the same as you would do with individual users. You can create up to 256 groups. To create a group: Click the Administration topic and choose the Users &...
Page 220: Removing Members From A Group
SmartStor NS4600 Product Manual From the dropdown menu, choose a group to which you want to add members. (D) Highlight users in the Users column (E) and click the >> button to move them to the Members column. (F) Removing Members from a Group Click the Administration topic and choose the Users &...
Page 221: Deleting A Group
Chapter 5: PASM Deleting a Group You must remove all members from the group before you can delete the group. See “Removing Members from a Group” on page 208. To delete a group: Click the Administration topic and choose the Users & Group icon to expand the Tree.
Page 222: Setting Quotas
SmartStor NS4600 Product Manual A list of users and groups, and the following data appear under the Quota Information List. (E) • Groups & Users name: User group names are preceded with an @ symbol. • RAID Volume • Currently assigned quotas •...
Page 223 Chapter 5: PASM • Unlimited • Limited Quota If you chose Limited Quota, type a number into the field provided. This number represents how many MB of data the user or group can access. Click the OK button. (F) In the confirmation box, click the OK button. Note If you set different size quotas for the user and the group, SmartStor will use the smaller quota.
Page 224: Managing File & Print Services
SmartStor NS4600 Product Manual Managing File & Print Services This category includes the following topics: • Viewing a List of Protocols (page 212) • Setting up Windows Access (page 213) • Setting up UNIX/Linux Access (page 216) • Setting up Mac Access (page 218) •...
Page 225: Setting Up Windows Access
Chapter 5: PASM Click the Enable/Disable button to activate or deactivate the protocol service, then the Status will show ON/ OFF. (E) Setting up Windows Access Setting up Windows Service The Windows tab enables you to activate the Windows service for the SmartStor and provides options to set up the Windows workgroup.
Page 226: Setting Up File Sharing
SmartStor NS4600 Product Manual Optional. Type a new Computer Description into the field provided. (F) Optional. Click the Enable option button beside Recycle Bin. (G) • Enabled – Deleted files move the Recycle Bin. You must empty the Recycle Bin to remove them from the SmarStor. Uses more space.
Page 227 Chapter 5: PASM In the Tree, click the Sharing Setup icon (B), then click the Windows/Mac/ FTP Sharing tab. (C) Choose a Volume from the Volume dropdown menu. (D) Choose a folder from the Folder Name dropdown menu. (E) Check the Windows protocol box. (F) In the User/Group list, group names are preceded by the @ character.
Page 228: Setting Up Unix/Linux Access
SmartStor NS4600 Product Manual Setting up UNIX/Linux Access Setting up UNIX/Linux Service The Unix/Linux tab enables you to activate the Unix and Linux service for the SmartStor. With the Unix/Linux service, Unix/Linux PC users can access the SmartStor from the network and use it for data storage.
Page 229: Setting Up File Sharing
Chapter 5: PASM Setting up File Sharing File access from UNIX and Linux PCs is controlled by specifying the IP address of each PC that can access a given folder. You must designate the IP addresses for each folder individually. You can have up to 256 IP addresses for all of your folders.
Page 230: Setting Up Mac Access
SmartStor NS4600 Product Manual Click the OK button in the confirmation box. You can now access the folder you chose from a UNIX or Linux PC. See “Chapter 3: Connecting to the SmartStor” on page 31 for information about the settings that you must make on your UNIX or Linux PC.
Page 231: Setting Up File Sharing
Chapter 5: PASM Setting up File Sharing To set up Mac file sharing: Click the Administration topic and choose the File & Print icon to expand the Tree. (A) Click the Sharing Setup icon (B), then click the Windows/Mac/FTP Sharing tab. (C) Choose a volume from the Volume dropdown menu.
Page 232: Setting Up Ftp Access
SmartStor NS4600 Product Manual See “Chapter 3: Connecting to the SmartStor” on page 31 for information about the settings that you must make on your Mac. Setting up FTP Access Setting up FTP Service The FTP Sharing tab enables you to activate the file transfer protocol (FTP) service for the SmartStor.
Page 233: Setting Up File Sharing
Chapter 5: PASM Click the Enable/ Disable option to activate or deactivate the Explicit Encryption. (H) Click the OK button to save your settings. (I) Setting up File Sharing To set up FTP file sharing: Click the Administration topic and choose the File & Print icon to expand the Tree.
Page 234: Setting Up Your Print Server
SmartStor NS4600 Product Manual Click the OK button to save your settings. (I) In the confirmation box, click the OK button. You can now access the specified folder from your PC using FTP. Setting up your Print Server The Printer Server tab enables you to activate the printer server capability of the SmartStor.
Page 235: Setting Up Your Dlna Server
Chapter 5: PASM Click the OK button to save your settings. (E) Notes • The Printer Server tab also verifies that your USB printer is connected and online. If you do not see your printer on the Printer Server tab, take the necessary action to connect and power the printer.
Page 236: Viewing A List Of Application Plug-Ins
SmartStor NS4600 Product Manual • Music – mp3, pcm, wma • Video – avi, mpg, mpeg, wmv, tts, vob Viewing a List of Application Plug-ins To view a list of installed plug-ins: Click the Administration topic and choose the File & Print icon to expand the Tree.
Page 237: Disabling Application Plug-Ins
Chapter 5: PASM In the Information tab, click the Enable button on the end of the plug-in list you want to enable. (C) Click the OK button in the confirmation box. After a moment, the Service Status changes to ON. The plug-in is now enabled.
Page 238: Viewing A List Of Folders
SmartStor NS4600 Product Manual Viewing a List of Folders A folder is the entity that appears as a Network Drive on your PC. To view the list of folders: Click the Administration topic and choose the File & Print icon to expand the Tree.
Page 239: Deleting A Folder
Chapter 5: PASM From the Volume dropdown menu, choose the RAID Volume in which you want to create a new folder. (D) In the Folder Name field, type a name for your new folder. (E) Click the types of file systems that you wat to associate with the folder. The Service Status column displays ON when a service is activated.
Page 240: Setting Up Folder Sharing: Windows, Mac, Ftp
SmartStor NS4600 Product Manual Click the OK button. (E) In the confirmation box, click the OK button to confirm. Note: The default folder cannot be removed from the folder list. Setting up Folder Sharing: Windows, Mac, FTP Sharing Setup assigns user access the folders on your SmartStor. By default all users and groups have read and write access.
Page 241: Setting Up Folder Sharing: Unix And Linux
Chapter 5: PASM • Read and Write – Default Click the OK button. (H) In the confirmation box, click the OK button. Be sure the appropriate services are running for this folder. See: “Setting up Windows Access” on page 213. “Setting up Mac Access”...
Page 242 SmartStor NS4600 Product Manual Click the Add button to add the computer to the access list. (G) In the confirmation box, click the OK button. Be sure the UNIX/Linux service is running for this folder. See “Setting up UNIX/Linux Access” on page 216.
Page 243: Managing Raid Volumes & File System
Chapter 5: PASM Managing RAID Volumes & File System This category includes the following topics: • Viewing RAID Volume Status (page 231) • Viewing Disk Drive Information (page 232) • Creating a RAID Volume (page 233) • Designating a Spare Drive (page 234) •...
Page 244: Viewing Disk Drive Information
SmartStor NS4600 Product Manual • Background Activity – None is normal. Running means a background activity is in progress. Viewing Disk Drive Information To view information about a disk drive: Click the Administration topic and choose the RAID & File System icon to expand the Tree.
Page 245: Creating A Raid Volume
Chapter 5: PASM Creating a RAID Volume On SmartStor, the term RAID Volume refers to one or more disk drives working together as a RAID logical drive. You can also use a USB disk to create a RAID Volume. See “Viewing an External USB Drive or Memory Stick”...
Page 246: Designating A Spare Drive
SmartStor NS4600 Product Manual Designating a Spare Drive If you have an unassigned disk drive, you can assign it as a spare drive. For more information, see “Spare Drive” on page 301 and “Automatic Rebuilding” on page 302. To assign a spare drive: Click the Administration topic and choose the RAID &...
Page 247: Deleting A Raid Volume
Chapter 5: PASM In the File System Status tab, click the Extend File System button. Deleting a RAID Volume Caution When you delete a RAID Volume, you delete all the folders in the RAID volume and all the data saved in the folders. Back up any important data before you delete a RAID Volume.
Page 248: Viewing The File System Status
SmartStor NS4600 Product Manual After a RAID Volume is deleted, the SmartStor reboots System Status LED automatically. When the SmartStor is fully booted: • The System Status LED turns blue (right) • The buzzer beeps one time (if the buzzer is...
Page 249: Viewing An External Usb Drive Or Memory Stick
Chapter 5: PASM Viewing an External USB Drive or Memory Stick To view a USB drive or memory stick attached to the SmartStor: Click the Administration topic and choose the RAID & File System icon to expand the Tree. (A) In the Tree, click the RAID Management icon.
Page 250: Formatting An External Usb Drive Or Memory Stick
SmartStor NS4600 Product Manual You do NOT create a RAID Volume or folders with the USB drive or memory stick as you would with the disk drives installed in the SmartStor enclosure. With the USB drive or memory stick connected to the SmartStor, create a network drive on your PC and choose the USB disk as the folder.
Page 251 Chapter 5: PASM In the Tree, click the iSCSI Management icon. In the iSCSI Status tab, click the Enable button in the Services field. Type the following items into their respective fields: • iSCSI Port • iSNS (Internet Storage Name Service)Server Address Contact your network administrator for help with these settings.
Page 252: Creating The Iscsi Volume
SmartStor NS4600 Product Manual Creating the iSCSI Volume To create a iSCSI VOLUME (file system): Click the Administration topic and choose the RAID & File System icon to expand the Tree. In the Tree, click the iSCSI Management icon. Type a new iSCSI name into the iSCSI Name field.
Page 253: Modifying The Iscsi Volume
Chapter 5: PASM Click the OK button to save your settings. Modifying the iSCSI Volume The Modify tab enables you to modify an existing iSCSI VOLUME(file system). To change the iSCSI’s default name: Click the Administration topic and choose the RAID & File System icon to expand the Tree.
Page 254: Managing Backups
SmartStor NS4600 Product Manual Managing Backups This category includes the following topics: • Viewing a List of Snapshot Backups (page 242) • Setting up a Snapshot Backup (page 243) • Scheduling a Snapshot Backup (page 243) • Recovering Snapshot Backups (page 244) •...
Page 255: Setting Up A Snapshot Backup
Chapter 5: PASM Setting up a Snapshot Backup Caution Setting up a Snapshot will delete all existing Snapshots. To setup a Snapshot Backup: Click the Administration topic and choose the Backup icon to expand the Tree. In the Tree, click the Snapshot Backup icon. Click the Setup tab.
Page 256: Recovering Snapshot Backups
SmartStor NS4600 Product Manual Click the option you want from the Schedule Type list. • Disable – No snapshots will be taken. • Do it at once – Snapshots will be taken now, one time only. • Time interval by hour – Snapshots will be taken at the hourly interval you choose from the dropdown menu.
Page 257: Viewing The Nas Replication Schedule
Chapter 5: PASM • VOLUME (file system) • Status of the file system • Usage in percent of the file system Click the option button beside the Timestamp and Volume that you want to recover or export. Do one of the following actions: •...
Page 258: Setting Up Nas Replication
SmartStor NS4600 Product Manual Setting up NAS Replication To set up NAS replication: Click the Administration topic and choose the Backup icon to expand the Tree. In the Tree, click the NAS Replication icon. Click the Setup tab. Under Settings, click the option button to assign a role to this SmartStor: •...
Page 259: Enabling One Touch Backup
Chapter 5: PASM In the confirmation box, click the OK button. Enabling One Touch Backup One Touch Backup is a feature that enables you to backup One Touch specified folders from your PC to the SmartStor by pressing a Backup button button on the front of the SmartStor.
Page 260: Setting Usb Backup
SmartStor NS4600 Product Manual You must create a backup schedule in SmartNAVI so the One Touch Backup function will know which folders and files to backup. See “Chapter 4: One Touch Backup” on page 59. Setting USB Backup The USB Backup tab enables you to change the backup services of the SmartStor and the USB storage device.
Page 261 Chapter 5: PASM If you chose the “Backup data from Share Folder to the USB storage device”, you can select the folder you want from the Select Folder list. Click the OK button. The above action will set the USB Backup and perform an initial replication (backup) of your data.
Page 262: Setting Esata Backup
SmartStor NS4600 Product Manual If you chose Daily, select the time of day from the menus. If you chose Weekly, select the day of the week and time of day from the menus. Click the OK button. Replication will occur automatically as scheduled.
Page 263 Chapter 5: PASM If you chose the “Backup data from Share Folder to the eSATA storage device”, you can select the folder you want from the Select Folder list. Click the OK button. The above action will set the eSATA Backup and perform an initial replication (backup) of your data.
Page 264: Managing The Network Connection
SmartStor NS4600 Product Manual Managing the Network Connection This category includes the following topics: • Viewing Network Setup Information (page 252) • Making Network Settings (page 252) • Working with Jumbo Frames (page 253) • Working with DDNS (page 254)
Page 265: Working With Jumbo Frames
Chapter 5: PASM Click an option button to choose an Internet Protocol option: • Obtain an IP address automatically – Choose this option to let your DHCP server make the network settings. • Specify an IP address – Choose this option if you want to make your network settings manually.
Page 266: Working With Ddns
SmartStor NS4600 Product Manual From the MTU dropdown menu, choose the maximum MTU or frame size: • 1500 bytes (default) • 4000 bytes • 7000 bytes • 9000 bytes Click the OK button. In the confirmation box, click the OK button.
Page 267 Chapter 5: PASM • DDNS (domain) name • User name • Password Click the OK button. In the confirmation box, click the OK button.
Page 268: Making Management Settings
SmartStor NS4600 Product Manual Making Management Settings This category includes the following topics: • Viewing the Event Log (page 256) • Setting up SMTP Authentication (page 257) • Sending a Test Message (page 258) • Viewing the Email Alert List (page 259) •...
Page 269: Setting Up Smtp Authentication
Chapter 5: PASM In the Tree, click the Event Log icon. A list of the 50 most recent events displays on the Event Log tab. Events are ranked in severity as Information, Warning, and Error. Setting up SMTP Authentication In order to set up email alerts over a network, you must enable the SMTP service, specify a SMTP server, and in most cases, supply authentication information.
Page 270: Sending A Test Message
SmartStor NS4600 Product Manual • Click the No option button to disable authentication. Note that most SMTP servers require authentication. If you enabled authentication, to the following: • In the User Name field, type the mail server account name. •...
Page 271: Viewing The Email Alert List
Chapter 5: PASM A test email message is sent to each recipient on the Mail List tab. Viewing the Email Alert List The SmartStor will send alerts via email to the recipients you designate. To view a list of Email Alert recipients: Click the Administration topic and choose the Management icon to expand the Tree.
Page 272: Deleting An Email Alert Recipient
SmartStor NS4600 Product Manual In the confirmation box, click the OK button. Deleting an Email Alert Recipient To delete an Email Alert recipient: Click the Administration topic and choose the Management icon to expand the Tree. In the Tree, click the Mail Alert icon.
Page 273: Adding Application Plug-Ins
Chapter 5: PASM Adding Application Plug-ins This feature enables you to upgrade the SmartStor by adding an application plug- in. The procedure requires you to place the plug-in file into a folder on the SmartStor. PASM installs plug-ins from a folder on the SmartStor. SmartNAVI installs plug- ins from your PC.
Page 274: Enabling And Disabling The Buzzer
SmartStor NS4600 Product Manual Enabling and Disabling the Buzzer The SmartStor has a buzzer that sounds when the SmartStor is finished booting and when a problem is detected. The buzzer is enabled by default. Promise recommends that you leave the buzzer enabled.
Page 275: Viewing Ups Status
Chapter 5: PASM To deactivate the LED: Click the Always OFF button. Click the OK button. The LED is disabled. To set the time period for turning on/off the LED: Select the Daily button and select the time of day from the menus. Click the OK button.
Page 276: Setting Up System Standby
SmartStor NS4600 Product Manual In the Tree, click the APC UPS icon. Click the Setup tab. Click the option button beside the shutdown option you want: • Disable – Run until the UPS battery is depleted • Run until the UPS battery reaches a certain percentage •...
Page 277: Enabling And Disabling The Power On Lan
Chapter 5: PASM In the confirmation box, click the OK button. When the SmartStor is on standby, the Disk Status and Disk Activity LEDs go dark. The System Status LED remains blue. System Status The Ethernet Activity LED continues to blink blue in response to network activity.
Page 278: Power On/Off Automatically
SmartStor NS4600 Product Manual Power On/Off Automatically The Power On/Off Automatically tab allows you to set the AC power resumes and the power On/Off schedule. Click the Administration topic and choose the Management icon to expand the Tree. In the Tree, Click the Power Options icon.
Page 279 Chapter 5: PASM...
Page 280: Managing The System
SmartStor NS4600 Product Manual Managing the System This category includes the following topics: • Setting System Date and Time (page 268) • Adjusting for Daylight Saving Time (page 269) • Running the Network Time Protocol (page 269) • Viewing the Results of NTP Synchronization (page 270) •...
Page 281: Adjusting For Daylight Saving Time
Chapter 5: PASM Adjusting for Daylight Saving Time To adjust the SmartStor’s clock for daylight saving time: Click the Administration topic and choose the System icon to expand the Tree. In the Tree, click the Date / Time icon. Click the Time Zone tab. Check the Adjust clock for daylight saving changes box.
Page 282: Viewing The Results Of Ntp Synchronization
SmartStor NS4600 Product Manual • Do it at once – Performs a synchronization when you click the OK button. • Time interval by hour – Set an hourly interval for a synchronization to happen. • Daily – Sets the time of day when the synchronization happens.
Page 283: Shutting Down The Smartstor
Chapter 5: PASM To reboot the SmartStor: Click the Administration topic and choose the System icon to expand the Tree. In the Tree, click the Reboot / Shutdown icon. Click the Reboot option. Click the OK button. In the confirmation box, click the OK button. System Status LED The reboot runs automatically.
Page 284: Directly
SmartStor NS4600 Product Manual In the confirmation box, click the OK button. Directly System Status LED To shut down the SmartStor, press and hold the power button for five seconds. The system status LED turns red, then goes dark (right).
Page 285: Viewing System Information
Chapter 5: PASM In the Tree, click the System Information icon. System Status LED Click the System Information tab. Click the Locate button. The SmartStor’s buzzer beeps three times and the system status LED blinks RED three times (right). Viewing System Information To view system information: Click the Administration topic and choose the System icon to expand the Tree.
Page 286: Viewing Enclosure Information
SmartStor NS4600 Product Manual Viewing Enclosure Information To view enclosure information: Click the Administration topic and choose the System icon to expand the Tree. In the Tree, click the System Information icon. Click the Enclosure Information tab. Enclosure Information includes: •...
Page 287: Enabling The Smart Fan
Chapter 5: PASM Enabling the Smart Fan The Smart Fan feature slows or turns off the fan to save energy and reduce noise when the fan is not needed to cool the SmartStor enclosure. The Smart Fan is enabled by default. To enable the Smart Fan: Click the Administration topic and choose the System icon to expand the Tree.
Page 288: Media Center
SmartStor NS4600 Product Manual Media Center This category includes the following topics: • Accessing Media Center (page 276) • Using Media Center (page 278) Media Center enables you to play your picture, video, and music files from the SmartStor and to download those files to your PC.
Page 289 Chapter 5: PASM The PASM login screen displays. Type admin in both the User Name and Password fields, then click the Login button. The user name and password are case sensitive. Click the Media Center icon. The Media Center screen displays.
Page 290: Using Media Center
SmartStor NS4600 Product Manual Using Media Center Media Center enables you to play your music, video and picture files from the SmartStor and to download those files to your PC or upload those files to the SmartStor. The ALL tab enables you to play your entire folder by Download, music, picture, upload and video type name.
Page 291: Video
Chapter 5: PASM Choose and click a music folder by Browse, Artist, Album, or Genre to view your music files. Click the add-to-playlist icon for the music file. In the Playlist box, click the Save button. In the Playlist Name box, type the name of the Playlist to which you want to add the music file, and click the OK button.
Page 292 SmartStor NS4600 Product Manual To activate/deactivate the DLNA Server service: Click the Stop/Start the Server action button to activate or deactivate the DLNA server. To activate the File Scanner service: Click the Start Full Re-Scan action button to activate the File Scanner service.
Page 293: Download
Chapter 5: PASM Download This category includes the following topics: • Transfers (page 281) • Add Download (page 281) • Options (page 282) • Search (page 283) • Servers (page 284) Transfers The Transfers tab displays a list of download process information as below: •...
Page 294: Options
SmartStor NS4600 Product Manual • Input Link To add the Input Link to download: Type the URL/FTP Link into the input link field. Click the download button to start the download action. • Load Torrent To add the Torrent file to load: Click the Browse button the select the torrent file you want.
Page 295: Search
Chapter 5: PASM Search The Search tab enables you to search the download file and view the result. To search the download files: Type the keyword information in the Keyword field. Click the Search button to start the search action. The search list displays the information as below: •...
Page 296: Servers
SmartStor NS4600 Product Manual • • Name • Size • Avail • Action If you click the Remove Search button, click the OK button in the confirmation box. Servers The Servers tab enables you to connect servers and add eDonkey and eMule server you want.
Page 297: Itunes Server
Chapter 5: PASM iTunes Server This category includes the following topics: • Create Playlist (page 285) • Playlist (page 286) Create Playlist The Create Playlist enables you to search the playlist by Titile, Artist, Album or Genre and create your new playlist. To create the playlist: Under the Searches list, type the keyword into the keyword field.
Page 298: Playlist
SmartStor NS4600 Product Manual Type the playlist name you want and click the Save button. Click the OK button. The new playlist setting is applied. Playlist The Playlist displays the information about the Playlist Name. To change the playlist: Click the Edit button.
Page 299: Web File Manager
Chapter 5: PASM Web File Manager The File Manager enables you to delete, download, rename, move or copy your files to your destination folder. The File Management lists all the folders defaulted by the SmartStor and created by users. • Admin •...
Page 300: Database Server
Note: Please be reminded to change your username and password first. Web Server You can set up your own website by just uploading your web pages to the share folder “WWW”. You can simply upload your web pages to the SmartStor NS4600 by the following 3 methods: •...
Page 301 Chapter 5: PASM Right click on My Computer and select “Map Network Drive...”. Select the Drive and Folder you want. Type your user name and password, and click the OK button. The uploaded web page appears in the drive folder.
Page 302: Smartnavi
SmartStor NS4600 Product Manual SmartNAVI By mapping the network shares (WWW) on the NAS server to a drive folder in SmartNAVI and you may refer to the step-by-step guide below. Go to the Main Window. Click the Share Folder icon.
Page 303 Chapter 5: PASM...
Page 304: Ftp Upload
SmartStor NS4600 Product Manual FTP Upload Connect to the WWW share via any FTP client of your choice and type in the username and password when prompted. Click the folder you want to transmit. The web page appears in the drive folder.
Page 305: Squeeze Center
Chapter 5: PASM Squeeze Center The Squeeze Center is not installed by default. Please download the software by users and refer to the “Adding Application Plug-ins” on page 144 for further information. Please refer to the Logitech Website for all the functions and settings about the Squeeze Center.
Page 306 SmartStor NS4600 Product Manual...
Page 307: Chapter 6: Technology Background
Chapter 6: Technology Background • Introduction to RAID (below) • Choosing a RAID Level (page 300) • Spare Drive (page 301) • Automatic Rebuilding (page 302) • Partition and Format (page 302) • RAID Volume Migration (page 303) Introduction to RAID RAID (Redundant Array of Independent Disks) allows multiple disk drives to be combined together into a RAID Volume.
Page 308: Raid 0 - Stripe
SmartStor NS4600 Product Manual RAID 0 – Stripe When a RAID Volume is striped, the read and write blocks of data are interleaved between the sectors of multiple disk drives. Performance is increased, since the workload is balanced between drives or “members” that form the RAID Volume.
Page 309: Raid 1 - Mirror
Chapter 6: Technology Background RAID 1 – Mirror When a RAID Volume is mirrored, identical data is written to a pair of disk drives, while reads are performed in parallel. The reads are performed using elevator seek and load balancing techniques where the workload is distributed in the most efficient manner.
Page 310: Raid 5 - Block Striping With Distributed Parity
SmartStor NS4600 Product Manual RAID 5 – Block Striping with Distributed Parity RAID 5 organizes block data and parity data across the disk drives. Generally, RAID level 5 tends to exhibit lower random write performance due to the heavy workload of parity recalculation for each I/O. RAID 5 works well for file, database, application and web servers.
Page 311: Raid 10 - Mirror / Stripe
Chapter 6: Technology Background RAID 10 – Mirror / Stripe Mirror/Stripe combines both of the RAID 0 and RAID 1 types. RAID 10 can increase performance by reading and writing data in parallel while protecting data with duplication. At least four disk drives are needed for RAID 10 to be installed. With a four-disk-drive RAID Volume, one drive pair is mirrored together then striped over a second drive pair.
Page 312: Choosing A Raid Level
SmartStor NS4600 Product Manual Choosing a RAID Level There are several issues to consider when choosing the RAID level for your Volume. The following discussion summarizes some advantages, disadvantages and applications for each choice. RAID 0 Advantages Disadvantages Implements a striped disk RAID...
Page 313: Raid 5
Chapter 6: Technology Background RAID 5 Advantages Disadvantages High Read data transaction rate Disk failure has a medium impact on throughput Medium Write data transaction rate Good aggregate transfer rate Most versatile RAID level Recommended applications for RAID 5: • File and Application servers •...
Page 314: Automatic Rebuilding
SmartStor NS4600 Product Manual You must designate a disk drive as a Spare. By default, and unassigned disk drive is Free. Use PASM to designate the Free disk drive as a Spare. See Maintaining a spare drive is a good precaution to protect your RAID Volume integrity in the event of disk drive failure.
Page 315: Raid Volume Migration
Chapter 6: Technology Background RAID Volume Migration Migration is the process of: • Changing the RAID level • Adding disk drives but keeping the same RAID level In the migration process, the existing RAID Volume is called the Source. The proposed RAID Volume is called the Target.
Page 316: Raid 5
SmartStor NS4600 Product Manual RAID 5 A RAID 5 source Volume can only add a drive. Target Requirements RAID 5 Add a disk drive. RAID 10 A RAID 10 source Volume cannot migrate or add more disk drives.
Page 317: Chapter 7: Troubleshooting
Chapter 7: Troubleshooting • Responding to an Audible Alarm (page 305) • Checking the System Status LED (page 306) • Checking Disk Status LEDs (page 306) • Replacing a Failed Disk Drive (page 307) • Checking RAID Volume Status in PASM (page 308) •...
Page 318: Checking The System Status Led
SmartStor NS4600 Product Manual Checking the System Status LED The SmartStor system status LED (see Figure 1.) reports the condition of the Enclosure fan and power supply: • Blue – Normal Enclosure function • Amber – There is a problem with the fan or power supply •...
Page 319: Replacing A Failed Disk Drive
Chapter 7: Troubleshooting Figure 1. SmartStor Disk and System Status LEDs Disk Status Disk Activity System Status Replacing a Failed Disk Drive If a disk drive fails, the Disk Status LED is red. See Figure 1. If the disk drive belongs to a RAID Volume, the Volume goes Critical or Offline.
Page 320: Checking Raid Volume Status In Pasm
SmartStor NS4600 Product Manual Checking RAID Volume Status in PASM To view RAID Volume status: Start PASM. See “PASM in your Browser” on page 193. Or see “PASM in SmartNAVI” on page 194. Or see “PASM in Bonjour” on page 196.
Page 321: Responding To An Invalid Raid Volume
Chapter 7: Troubleshooting • When you replace the failed disk drive with a new disk drive, the new disk drive becomes a Free Drive. Responding to an Invalid RAID Volume The SmartStor considers a RAID Volume invalid when the RAID Volume was created by a different SmartStor.
Page 322: Checking File System Status In Pasm
SmartStor NS4600 Product Manual Important Running the Recover function might erase some or all of your SmartStor settings. If that condition happens, run the NAS Setup Wizard. See “Setting up the SmartStor” on page 15. Checking File System Status in PASM Typically the first indication of a problem with the SmartStor’s file system is when...
Page 323: Checking The Event Log In Pasm
Chapter 7: Troubleshooting Click the Check File System button. In the confirmation box, type yes into the field provided, then click the OK button. During the File System Check or Rebuild, the System Status LED blinks amber and the Disk Activity LEDs blink blue. See page 307, Figure 1. The time needed to check and rebuild the File System depends on the amount of data on the SmartStor.
Page 324: Responding To Events
SmartStor NS4600 Product Manual Figure 4. The PASM Event Log Check the Event Log for reports of disk drive failure or other problems. Responding to Events All events are reported in the Event Log. Most events are simply reports that the SmartStor is responding to your commands.
Page 325 Chapter 7: Troubleshooting Reported Event Corrective Action File system capacity Reduce the number or size of the files or expand the usage of volume X is over volume size. See “Migrating a RAID Volume” on 90%. page 234. File system capacity usage of volume X is 100%.
Page 326 SmartStor NS4600 Product Manual Reported Event Corrective Action System was shut down The SmartStor shut down incorrectly the last time. abnormally. See “Shutting Down the SmartStor” on page 271. CPU temperature is Allow the SmartStor to cool for several minutes. Then higher than 58°C/138°F.
Page 327: Checking Enclosure Status In Pasm
Chapter 7: Troubleshooting Reported Event Corrective Action Migration or Rebuilding RAID Volume Migration or Rebuild was paused on array X paused at Y%. temporarily by user action. Migration or Rebuilding RAID Volume Migration or Rebuild was paused and on array X resumed at then resumed by user action.
Page 328: Solving Network Connection Problems
SmartStor NS4600 Product Manual Figure 5. The Enclosure Information tab with malfunctions shown The corrective action you take depends on the nature of the problem: • If CPU temperature is above specification: • Be sure there is adequate air flow around the SmartStor.
Page 329 Chapter 7: Troubleshooting Switches and hubs have LEDs that light when there is a connection and flash when there is activity. Network service connections generally do not have LEDs to verify whether they actually are connected to the network. See your Network Administrator for assistance.
Page 330: Verifying Connections With Smartnavi
SmartStor NS4600 Product Manual If the Ethernet Activity LED is dark, see “Solving Network Connection Problems” on page 316. • Be sure that SmartNAVI is looking on the same network where you connected the SmartStor. • If you are running a personal firewall on your Windows PC, the firewall might prevent you from accessing folders on the SmartStor.
Page 331: Smartstor Lockup
Chapter 7: Troubleshooting If your SmartStor does not appear in the SmartNAVI Main window, SmartNAVI does not detect the SmartStor on your network. If you have verified all other functions, then you might have SmartNAVI and SmartStor on different networks. SmartStor Lockup On rare occasions, SmartNAVI or PASM become unresponsive to your inputs.
Page 332 SmartStor NS4600 Product Manual During a proper shutdown, the System Status LED turns RED, then goes dark. If the System Status LED stays BLUE, the SmartStor is locked up. See Figure 8. Figure 8. SmartStor front and back views Disk Activity LED...
Page 333: Checking Your Email Inbox
Chapter 7: Troubleshooting The SmartStor automatically runs a File System Check due to the abnormal shutdown. During the File System Check, the System Status LED blinks amber and the Disk Activity LEDs blink blue. See page 310 for more information. Checking Your Email Inbox If you enabled Mail Alert in PASM, the SmartStor will send you an email message when a problem arises.
Page 334: Resolving A Windows Firewall Issue
SmartStor NS4600 Product Manual Figure 10.Reset button and System Status LED Reset button System Status LED Resolving a Windows Firewall Issue If you a running a personal firewall on your Windows PC, the firewall might prevent the you from accessing the SmartStor over your network.
Page 335 Chapter 7: Troubleshooting Click the Settings button. The Windows Firewall dialog box opens. Click the Advanced tab. Under Network Connection Setting, click the Settings button. The Advanced Settings dialog box opens. Click the Add button. The Service Settings dialog box opens. In the Description of service field, type Promise NAS utility.
Page 336 SmartStor NS4600 Product Manual...
Page 337: Chapter 8: Support
Chapter 8: Support • Frequently Asked Questions (below) • Contacting Technical Support (page 329) • Limited Warranty (page 332) • Returning Product For Repair (page 334) Frequently Asked Questions Also see “Chapter 7: Troubleshooting” on page 305. The SmartStor worked OK until I turned it off. When I turned it on again, my Windows network drive connection no longer works.
Page 338 SmartStor NS4600 Product Manual I tried to connect my SmartStor as a network drive using SmartSYNC, but Windows displayed an error message. There might be an IP address conflict between the SmartStor and another device on your network. See your Network Administrator for assistance.
Page 339 Chapter 8: Support Can I do a One Touch Backup or a regular Backup on a protected folder or file on my Windows PC? No. Windows does not allow SmartSYNC to access protected folders and files. If you want to perform a backup, you must first disable protection on your folders and files.
Page 340 SmartStor NS4600 Product Manual I created a share folder and gave it the same name as a local user. This action caused a conflict. The system does not check share folder names against user names, therefore it is possible to create two folders with the same name. If this happens, delete the share folder, so that only the user’s home folder...
Page 341: Contacting Technical Support
(technical documents, drivers, utilities, etc.) United States E-mail Support e-Support On-Line Fax Support (408) 228-1100 Attn: Technical Support Phone Support (408) 228-1400 option 4 If you wish to write us for Promise Technology, Inc. support: 580 Cottonwood Drive Milpitas, CA 95035, USA...
Page 342: The Netherlands
SmartStor NS4600 Product Manual The Netherlands E-mail Support e-Support On-Line Fax Support +31 (0) 40 256 9463 Attn: Technical Support Phone Support +31 (0) 40 235 2600 If you wish to write us for Promise Technology Europe B.V. support: Science Park Eindhoven 5542...
Page 343: Taiwan
+86 10 8857 8015 Attn: Technical Support Phone Support +86 10 8857 8085 or 8095 If you wish to write us for Promise Technology China – Beijing support: Room 1205, Tower C Webok Time Center, No.17 South Zhong Guan Cun Street Hai Dian District, Beijing 100081, China China –...
Page 344: Limited Warranty
SmartStor NS4600 Product Manual Limited Warranty Promise Technology, Inc. (“Promise”) warrants that this product, from the time of the delivery of the product to the original end user: all components for a period of two (2) years; will conform to Promise’s specifications;...
Page 345: Your Responsibilities
Chapter 8: Support No other document, statement or representation may be relied on to vary the terms of this limited warranty. Promise’s sole responsibility with respect to any product is to do one of the following: replace the product with a conforming unit of the same or superior product;...
Page 346: Returning Product For Repair
SmartStor NS4600 Product Manual Returning Product For Repair If you suspect a product is not working properly, or if you have any questions about your product, contact our Technical Support Staff through one of our Technical Services, making sure to provide the following information: •...
Page 347 Chapter 8: Support You are responsible for the cost of insurance and shipment of the product to Promise. Note that damage incurred due to improper transport or packaging is not covered under the Limited Warranty. When repairing returned product(s), Promise may replace defective parts with new or reconditioned parts, or replace the entire unit with a new or reconditioned unit.
Page 348 SmartStor NS4600 Product Manual...
Page 349: Appendix A: Maintenance
Appendix A: Maintenance • Upgrading the Firmware (below) • Connection Problems After Restart (page 340) • Replacing the Power Supply (page 340) • Replacing the Cooling Fan (page 342) • Replacing the Battery (page 344) Upgrading the Firmware Follow this procedure to upgrade the firmware on your SmartStor. Downloading the Firmware Upgrade File To download the upgrade file: Point your browser to http://www.promise.com/support/support_eng.asp.
Page 350: Error During Upgrade
SmartStor NS4600 Product Manual When the installation is done, the SmartStor reboots automatically. When the SmartStor beeps once, it is ready for use. Error During Upgrade If an error occurs during the firmware upgrade, the SmartStor cannot reboot in mormal mode. You must boot the SmartStor in Safe Mode and repeat the firmware installation.
Page 351 Appendix A: Maintenance It takes about a minute to boot the SmartStor. When fully booted: • The System Status LED turns blue. • The buzzer beeps one time. Verify that the SmartStor now appears in SmartNAVI Main window. The SmartStor automatically runs a File System Check due to the abnormal shutdown.
Page 352: Connection Problems After Restart
Replacing the Power Supply Important If your SmartStor is still under warranty, contact Technical Support for repair under RMA. See page 329. The SmartStor NS4600 uses the following power supply. • Make and model: Edac EA11003E • Input: 100 to 240 V, 2.5 A , 50-60 Hz •...
Page 353: Installing The Power Supply
Appendix A: Maintenance Unplug the power cord. Turn the SmartStor enclosure upside down. Press the two latches on the underside of the enclosure, release and remove the cover. Latches Feet (4) Bottom of enclosure Press the power supply retainer back, slide the power supply forward and lift the power supply out of its cradle.
Page 354: Replacing The Cooling Fan
Important If your SmartStor is still under warranty, contact Technical Support for repair under RMA. See page 329. The SmartStor NS4600 uses the following cooling fan. • Make and model: NMB-MAT 3106KL-04W-B39-C50 • Dimensions: 80 x 80 x 15mm •...
Page 355: Installing The Cooling Fan
Appendix A: Maintenance Remove the four screws from the back cover and remove the back cover. Screw Screw Screw Screw Unplug the three-wire fan power connector at the motherboard. Gently press outward on the two retainer clips to release the fan. Fan power connector Cooling Fan...
Page 356: Replacing The Battery
Important If your SmartStor is still under warranty, contact Technical Support for repair under RMA. See page 329. The SmartStor NS4600 uses CR2032 3V battery. Removing the Battery To remove the old battery: Shut down the SmartStor.
Page 357 Appendix A: Maintenance Slide the side cover forward approximately 10 mm (3/8 inch) and lift the cover off the enclosure. Side of enclosure Side cover Side cover lock screw Latches Bottom of enclosure Press the two latches on the underside of the enclosure, release and remove the bottom cover.
Page 358: Installing The Battery
SmartStor NS4600 Product Manual Turn the enclosure on its side and remove the four screws holding the motherboard in place. Screw Screw PCI slot (other side) Motherboard Enclosure Screw Screw 10. Carefully lift the motherboard out of the enclosure and lay the motherboard on a static-free surface.
Page 359 Appendix A: Maintenance Be sure you install the battery with the writing side up. Place the motherboard back into the enclosure. Carefully align the PCI slot with the daughterboard and gently press the two boards together. Install the four screws that hold the motherboard in place. Attach the three-wire fan power connector at the motherboard.
Page 360 SmartStor NS4600 Product Manual...
Page 361: Appendix B: Important Information
Appendix B: Important Information GNU General Public License This product includes copyrighted third-party software licensed under the terms of the GNU General Public License. Please see the GNU General Public License (“GPL”) for the exact terms and conditions of this license at www.gnu.org. The GPL source code incorporated into the product is available for free download at our web site www.promise.com/support/download/download_eng.asp.
Page 362 SmartStor NS4600 Product Manual...
Page 363 Index reset buzzer about this manual alarm action status, RAID Volume enable/disable 214, 326 AD domain 10, 236, 271, 272 one beep three beeps email alert recipient two beeps, repeated folder group group member plug-ins cable, network RAID Volume 4, 11 client OS support spare drive close...
Page 364 SmartStor DS4600 Product Manual email alert recipient ESD warning folder Ethernet activity LED group Ethernet hub or switch group member events RAID Volume disk drive user enclosure DHCP server file system dimensions log, view disconnect USB drive NAS replication disk drive RAID Volume events response to...
Page 365 Index music names finding picture SmartStor UNIX/Linux sharing SmartStor, finding view SmartStor, setting Windows sharing SMTP server 38, 217, 229 formatting UNIX/Linux PC memory stick iTunes plug-in RAID Volume iTunes, installing and configuring USB drive free disks frozen SmartStor 253, 327 jumbo frames access setup client encoding...
Page 366 SmartStor DS4600 Product Manual setup sharing Network Servers, on Linux desktop mail alerts Main Window, open Network Time Protocol (NTP) 37, 216, 326 Map Network Drive NIS domain maximum transmission unit (MTU) non-ASCII characters in folder name Media Center not enough free disk space error on SmartStor message memory stick...
Page 367 Index delete group member user list delete RAID Volume view enclosure information delete user view folders disk drives, power down view plug-in list email recipients view quota enable/disable plug-ins view system information event log, view Windows access, setup folder, add password folder, delete change Administrator’s...
Page 368 SmartStor DS4600 Product Manual 18, 22, 34, 38 Public folder delete recover 309, 327 RAID volume snapshot backup quota 214, 328 Recycle Bin replace a disk drive view RJ45 connector RAID level safe mode change schedule 231, 233, 300 choosing snapshot backup 296, 300 RAID 0...
Page 369 Index close enclosure icon file system information power 231, 308 installer icon RAID Volume installing SmartStor 16, 65 language setting snapshot RAID setup system setting up SmartStor 296, 300 user name and password stripe RAID 252, 253 verify network connections subnet mask SmartStor switch, network...
Page 370 SmartStor DS4600 Product Manual RAID Volume on setup access view setup network drive Windows shortcuts setup sharing USB printer, connecting workgroup 55, 57, 237 USBDISK user delete view user name 29, 197 PASM SmartNAVI 40, 43, 47, 51, 53 SmartStor view disk drive email alert list...

Promise Technology SmartStor NS4600 Product Manual

Contents

Chapter 1: Introduction to Smartstor

Chapter 2: Installation and Setup

Chapter 3: Connecting to the Smartstor

Chapter 4: Smartnavi

Chapter 5: PASM

Quick Links

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Summary of Contents for Promise Technology SmartStor NS4600