User Manuals: Promise Technology VTRAK M610p Disk Array

User Manuals: Promise Technology VTRAK M610p Disk Array

Manuals and User Guides for Promise Technology VTRAK M610p Disk Array. We have 1 Promise Technology VTRAK M610p Disk Array manual available for free PDF download: Product Manual

Promise Technology VTRAK M610p Product Manual

Promise Technology VTRAK M610p Product Manual (284 pages)

external disk array subsystem

Brand: Promise Technology | Category: Storage | Size: 3 MB

Table of Contents

Table of Contents
3
Chapter 1: Introduction to Vtrak

13
- About this Manual
  13
- Vtrak Overview
  14
- Architectural Description
  15
- Features and Benefits
  15
  - Highlights
    15
  - Subsystem and Controller Features
    16
  - Operational Features
    16
  - Management
    17
- Specifications
  17
  - Warranty and Support
    18
  - FCC Statement
    18
  - CE Statement
    18
Chapter 2: Vtrak Installation

19
- Unpacking the Vtrak
  19
- Mounting Vtrak in a Rack
  20
- Installing Disk Drives
  22
  - Drive Slot Numbering
    22
  - Installing Disk Drives
    23
- Making Management and Data Connections
  25
  - Configuring Direct Attached Storage
    25
- Making Serial Cable Connections
  27
- Connecting the Power
  28
Chapter 3: Vtrak Setup

31
Chapter 4: Management with Webpam Proe

45
- Logging into Webpam Proe
  46
- Selecting a Language
  48
- Perusing the Interface
  49
  - Using the Header
    50
  - Using Tree View
    51
  - Using Management View
    52
  - Viewing the Event Frame
    52
- Logging out of Webpam Proe
  53
- Working with the Storage Network
  54
- Working with Subsystems
  55
  - Viewing Subsystem Information
    55
  - Setting an Alias for the Subsystem
    55
  - Setting Subsystem Date and Time
    56
  - Viewing the Runtime Event Log
    56
  - Saving the Runtime Event Log
    57
  - Clearing the Runtime Event Log
    57
  - Viewing NVRAM Events
    57
  - Saving NVRAM Events
    58
  - Clearing NVRAM Events
    58
  - Viewing Current Background Activities
    58
  - Making Background Activity Settings
    59
  - Running Background Activities
    60
  - Running Media Patrol
    60
  - Running PDM
    60
  - Viewing Scheduled Activities
    61
  - Scheduling an Activity
    61
  - Deleting a Scheduled Activity
    62
  - Viewing Lock Status
    62
  - Setting the Lock
    63
  - Renewing the Lock
    63
  - Releasing the Lock
    63
- Managing Users
  65
- Chapter 4: Management with Webpam Proe, Continued
  67
  - Changing Another User's Password
    67
  - Changing Your Own Password
    67
  - Creating a User
    68
  - Deleting a User
    69
  - Viewing User Sessions
    69
  - Logging out Other Users
    69
  - Managing the Network Connection
    70
    
    Making Subsystem Management Port Settings
    70
  - Managing SCSI Connections
    71
    
    Viewing SCSI Channel Information
    71
    
    Enabling SCSI Targets
    71
    
    Setting SCSI Termination
    72
    
    Viewing SCSI Target Information
    72
  - Managing Storage Services
    73
    
    Viewing a LUN Map
    73
    
    Editing a LUN Map
    73
  - Managing Software Services
    75
    
    Making Email Settings
    75
    
    Making SLP Settings
    76
    
    Making Web Server Settings
    76
    
    Making Telnet Settings
    78
    
    Making SNMP Settings
    78
    
    Making CIM Settings
    80
    
    Making Netsend Settings
    81
  - Exporting the User Database
    83
  - Importing a User Database
    84
  - Updating the Firmware
    85
  - Restoring Factory Defaults
    86
  - Clearing Statistics
    87
  - Shutting down the Subsystem
    88
    
    Monitoring the Shutdown
    88
  - Restarting the Subsystem
    89
    
    Monitoring the Restart
    89
  - Managing Controllers
    90
    
    Viewing the Controller
    90
    
    Locating a Controller
    90
    
    Viewing Controller Information
    91
    
    Viewing Controller Statistics
    92
    
    Making Controller Settings
    92
- Chapter 4: Management with Webpam Proe, Continued
  93
  - Clearing an Orphan Watermark
    93
  - Managing Enclosures
    94
    
    Viewing the Enclosures
    94
    
    Locating an Enclosure
    94
    
    Viewing Enclosure Information
    95
    
    Making Enclosure Settings
    96
    
    Viewing FRU VPD Information
    96
    
    Checking the Batteries
    96
    
    Reconditioning a Battery
    97
    
    Making Buzzer Settings
    98
    
    Testing the Buzzer
    98
  - Managing Physical Drives
    99
    
    Viewing a List of Physical Drives
    99
    
    Identifying a Physical Drive
    99
    
    Making Global Physical Drive Settings
    99
    
    Viewing Physical Drive Information
    100
    
    Viewing Physical Drive Statistics
    101
    
    Making Physical Drive Settings
    101
    
    Clearing Stale and PFA Conditions
    101
    
    Forcing a Physical Drive Offline or Online
    102
  - Managing Disk Arrays
    104
    
    Viewing Disk Arrays
    104
    
    Creating a Disk Array
    104
    
    Creating a Disk Array - Automatic
    105
    
    Creating a Disk Array - Express
    105
    
    Creating a Disk Array - Advanced
    106
    
    Deleting a Disk Array
    108
    
    Viewing Disk Array Information
    109
    
    Making Disk Array Settings
    110
    
    Creating a Logical Drive
    110
    
    Deleting a Logical Drive
    111
    
    Migrating a Disk Array
    112
    
    Rebuilding a Disk Array
    113
    
    Running Media Patrol on a Disk Array
    114
    
    Running PDM on a Disk Array
    114
    
    Transitioning a Disk Array
    115
    
    Preparing a Disk Array for Transport
    115
  - Managing Logical Drives
    117
    
    Viewing Information for All Logical Drives
    117
- Chapter 4: Management with Webpam Proe, Continued
  117
  - Viewing Logical Drive Information
    118
  - Viewing Logical Drive Statistics
    119
  - Making Logical Drive Settings
    119
  - Initializing a Logical Drive
    119
  - Running Redundancy Check
    120
  - Viewing the Logical Drive Check Table
    121
  - Making Logical Drive LUN Settings
    122
  - Managing Spare Drives
    123
    
    Viewing a List of Spare Drives
    123
    
    Locating a Spare Drive
    123
    
    Creating a Spare Drive
    124
    
    Deleting Spare Drive
    125
    
    Making Spare Drive Settings
    125
    
    Running Spare Check
    126
  - Working with the Logical Drive Summary
    127
    
    Viewing a List of All Logical Drives
    127
    
    Viewing Individual Logical Drive Information
    127
Chapter 5: Management with the CLU

129
- Logging into the CLU
  130
  - Making a Serial Connection
    130
  - Making a Telnet Connection
    130
  - Accessing Online Help
    132
  - Logging out of the CLU
    132
- Running Quick Setup
  133
- Managing the Subsystem
  134
  - Setting an Alias for the Subsystem
    134
  - Running Media Patrol
    134
  - Locking or Unlocking the Subsystem
    134
  - Setting Subsystem Date and Time
    135
- Managing the Controllers
  136
  - Viewing Controller Information
    136
  - Clearing an Orphan Watermark
    136
  - Making Controller Settings
    136
  - Locating the Controller
    137
- Managing the Enclosure
  138
  - Viewing Enclosure Information
    138
  - Viewing Power Supply Status
    138
  - Locating a Power Supply
    138
- Chapter 5: Management with the CLU, Continued
  139
  - Viewing Blower Status
    139
  - Viewing Voltage Sensor Status
    139
  - Viewing Temperature Sensor Status
    139
  - Setting Temperature Thresholds
    139
  - Checking the Batteries
    140
  - Reconditioning a Battery
    140
  - Locating an Enclosure
    141
  - Managing Physical Drives
    142
    
    Making Global Physical Drive Settings
    142
    
    Setting an Alias
    142
    
    Viewing Advanced Information
    143
    
    Viewing Physical Drive Statistics
    143
    
    Clearing Stale and PFA Conditions
    143
    
    Forcing a Physical Drive Offline or Online
    143
    
    Locating a Physical Drive
    144
  - Managing Disk Arrays
    145
    
    Creating a Disk Array
    145
    
    Creating a Disk Array - Automatic
    146
    
    Creating a Disk Array - Express
    147
    
    Creating a Disk Array - Advanced
    148
    
    Deleting a Disk Array
    149
    
    Viewing Disk Array Information
    150
    
    Setting an Alias for a Disk Array
    150
    
    Accepting an Incomplete Array
    151
    
    Enabling Media Patrol on a Disk Array
    151
    
    Enabling PDM on a Disk Array
    151
    
    Preparing the Disk Array for Transport
    151
    
    Rebuilding a Disk Array
    152
    
    Migrating a Disk Array
    152
    
    Running PDM
    153
    
    Running Transition on a Disk Array
    153
    
    Locating a Disk Array
    154
    
    Creating a Logical Drive
    154
    
    Deleting a Logical Drive
    155
  - Managing Logical Drives
    156
    
    Viewing Logical Drive Information
    156
    
    Setting an Alias for a Logical Drive
    156
    
    Setting Write Cache Policy
    156
    
    Setting Read Cache Policy
    157
- Chapter 5: Management with the CLU, Continued
  157
  - Initializing a Logical Drive
    157
  - Running Redundancy Check
    158
  - Locating a Logical Drive
    158
  - Managing the Network Connection
    159
    
    Making Management Port Settings
    159
  - Managing SCSI Connections
    160
    
    Viewing Channel Information
    160
    
    Enabling SCSI Targets
    160
    
    Setting SCSI Termination
    161
    
    Viewing SCSI Target Information
    161
  - Managing Background Activity
    162
    
    Viewing Current Background Activities
    162
    
    Making Background Activity Settings
    162
  - Working with the Event Viewer
    164
    
    Viewing Runtime Events
    164
    
    Clearing Runtime Events
    164
    
    Viewing NVRAM Events
    164
    
    Clearing NVRAM Events
    165
  - Managing Spare Drives
    166
    
    Viewing a List of Spare Drives
    166
    
    Creating a Spare Drive
    166
    
    Making Spare Drive Settings
    167
    
    Running Spare Check
    167
    
    Deleting a Spare Drive
    168
  - Working with LUN Mapping
    169
    
    Viewing a LUN Map
    169
    
    Editing a LUN Map
    169
  - Managing Users
    170
    
    Viewing User Information
    170
    
    Creating a User
    170
    
    Changing a User's Password
    171
    
    Changing a User's Display Name and Email Address
    171
    
    Changing a User's Privilege and Status
    172
    
    Deleting a User
    172
  - Working with Software Management
    173
    
    Making Email Settings
    173
    
    Making SLP Settings
    174
    
    Making Webserver Settings
    174
    
    Making Telnet Settings
    175
- Chapter 5: Management with the CLU, Continued
  175
  - Making SNMP Settings
    175
  - Managing SNMP Trap Sinks
    176
  - Making CIM Settings
    177
  - Making Netsend Settings
    177
  - Managing Netsend Recipients
    178
  - Flashing through TFTP
    180
  - Clearing Statistics
    181
  - Restoring Factory Defaults
    182
  - Shutting down the Subsystem
    183
    
    Shutting down the Vtrak - Telnet Connection
    183
    
    Shutting down the Vtrak - Serial Connection
    183
  - Restarting the Subsystem
    185
    
    Restarting Vtrak - Telnet Connection
    185
    
    Restarting Vtrak - Serial Connection
    185
  - Making Buzzer Settings
    186
Chapter 6: Maintenance

187
- Updating the Firmware in Webpam Proe
  187
  - Downloading the Firmware Image File
    187
  - Updating Firmware from TFTP Server
    187
  - Updating Firmware from Your PC
    188
  - Restarting the Subsystem
    189
- Updating the Firmware in the CLU
  190
- Replacing a Power Supply
  192
  - Remove the Old Power Supply
    192
  - Install a New Power Supply
    192
- Replacing a Cooling Unit Fan
  193
  - Remove and Replace a Fan
    193
- Replacing a Cache Battery
  196
- Replacing a RAID Controller
  199
  - Removing the Old Controller
    199
  - Installing the New Controller
    199
Chapter 7: Technology Background

201
- Introduction to RAID
  201
  - RAID 0 - Stripe
    202
  - RAID 1 - Mirror
    203
  - RAID 1E - Enhanced Mirror
    204
  - RAID 5 - Block and Parity Stripe
    205
  - RAID 6 - Block and Double Parity Stripe
    206
  - RAID 10 - Mirror + Stripe
    207
  - RAID 50 - Striping of Distributed Parity
    208
- Choosing a RAID Level
  210
  - Raid 0
    210
  - Raid 1
    210
  - Raid 1E
    211
  - Raid 5
    211
  - Raid 6
    211
  - Raid 10
    212
  - Raid 50
    212
- Choosing Stripe Size
  213
- Choosing Sector Size
  213
  - TB Limitation
    214
- Cache Policy
  214
  - Read Cache Policy
    214
  - Write Cache Policy
    215
  - Adaptive Writeback Cache
    215
- Capacity Coercion
  216
- Initialization
  216
- Hot Spare Drive(S)
  217
- Partition and Format the Logical Drive
  217
- RAID Level Migration
  217
  - Ranges of Disk Array Expansion
    219
- Media Patrol
  220
- Predictive Data Migration (PDM)
  221
  - PDM Triggers
    221
- Transition
  222
  - Example
    223
Chapter 8: Troubleshooting

225
- Vtrak Is Beeping
  226
- Leds Display Amber or Red
  227
  - Front Panel
    227
  - Drive Status Indicators
    228
  - Back of Enclosure
    229
- CLU Reports a Problem
  232
  - Viewing Runtime Events
    232
  - Viewing NVRAM Events
    232
  - Checking a Reported Component
    233
- Webpam Proe Reports a Problem
  234
- Event Notification Response
  237
- Critical & Offline Disk Arrays
  251
  - When a Physical Drive Fails
    251
  - With a Hot Spare Drive
    251
  - Without a Hot Spare Drive
    252
  - Rebuild Operation
    252
- Incomplete Array
  254
- Physical Drive Problems
  255
  - Physical Drive Offline
    255
  - Physical Drive Failed
    255
- Enclosure Problems
  257
- Connection Problems
  260
  - Serial Connections
    260
  - Network Connections
    260
  - SCSI Connections
    261
- Browser Does Not Connect to Webpam Proe
  263
- Unsaved Data in the Controller Cache
  264
Chapter 9: Support

265
- Frequently Asked Questions
  265
- Contacting Technical Support
  267
- The Netherlands
  268
- Limited Warranty
  270
- Returning Product for Repair
  271
Appendix A: Useful Information

273
- SNMP MIB Files
  273
  - Load MIB Files
    273
Index

275

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