ASCOM d62 Talker Configuration Manual
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Summary of Contents for ASCOM d62 Talker
- Page 1 TD 92639EN Configuration Manual Ascom d62 DECT Handset 31 October 2013 / Ver. J...
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Page 2: Table Of Contents
2.3 Device Management in Multiple Systems ................7 3 Handset Maintenance....................... 8 3.1 Preparing PDM or Device Manager for Handling of d62 ........... 8 3.2 Installing a New Handset ......................8 3.2.1 Handset Installation in IP-DECT System using Easy Registration ......9 3.2.2 Manual Handset Installation in DECT System ............ - Page 3 Configuration Manual TD 92639EN Ascom d62 DECT Handset 5.1.4 Synchronizing a Handset with PDM ................19 5.2 Voice Mail ............................19 5.2.1 Wildcard Characters in Voice Mail Number ...............19 5.3 Central Phonebook ........................20 5.4 Company Phonebook ........................20 5.4.1 Create a Phonebook File ....................20 5.4.2 Upload a Phonebook File ....................20...
- Page 4 Configuration Manual TD 92639EN Ascom d62 DECT Handset 5.17 Require Encrypted Base Station ..................31 5.18 Early Encryption ........................31 5.19 Base Station Positioning .......................31 5.20 DECT Location ..........................32 5.20.1 Handset Users ........................32 5.20.2 System Administrators and Installers ..............32 5.21 Special Location ........................33 5.22 Poll Location ..........................34...
- Page 5 Configuration Manual TD 92639EN Ascom d62 DECT Handset 5.40.1 Restricting Access to Shortcuts ................52 5.41 Shared Phone ...........................53 5.41.1 Shared Phone Takeover ....................54 5.42 Push-to-Talk (PTT) Group Call ....................54 5.43 Bluetooth Data Profile ......................55 5.44 Handset Locks ..........................55 6 Administration ........................ 57 6.1 Admin Menu Tree ........................57...
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Page 6: Introduction
Introduction This document is a guide for installing, configuring and maintaining d62 handsets. Although the d62 can be used immediately it is highly recommended to install the Portable Device Manager (PDM) Windows Version or the Integrated Wireless Messaging and Services application (IMS3) or the Unite Connectivity Manager (Unite CM). - Page 7 Configuration Manual TD 92639EN Ascom d62 DECT Handset Talker Ascom d62 Standard product license Unite Generic term for messaging system that unites different systems, for example System 900, System 9d, and teleCARE M. Unite Unite module handling users, communication interfaces,...
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Page 8: Functionality Matrix
Configuration Manual TD 92639EN Ascom d62 DECT Handset Functionality Matrix The following matrix shows the functions that are available under the product licenses Talker, Messenger, and Protector. Note that the availability of certain functions is dependent on the respective product license. Available functions require settings to be made using the PDM/Device Manager. - Page 9 Configuration Manual TD 92639EN Ascom d62 DECT Handset PBX date format for absence handling DTMF settings for On-hook/PTT Own line settings Bluetooth Data Profile Upgradable to Messenger Upgradable to Protector 31 October 2013 / Ver. J...
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Page 10: Getting Started With Configuration Of The D62 Handset
Getting Started with Configuration of the d62 Handset The d62 handset can be configured by inserting it into a DC4 desktop charger or CR3 rack charger. The charger is connected via USB or ethernet to the PDM or the Device Manager. -
Page 11: Via Chargers
Configuration Manual TD 92639EN Ascom d62 DECT Handset 2.2.1 Via Chargers • Connect a DC4 desktop charger or a CR3 rack charger via the Ethernet port to the network. The charger is by default configured to connect to the network using DHCP. If DHCP is not used in the network, connect each charger via USB to PDM and configure a static IP address. -
Page 12: Device Management In Multiple Systems
Configuration Manual TD 92639EN Ascom d62 DECT Handset Device Management in Multiple Systems When using a handset in multiple systems, the system that the handset is to be synchronized with can be determined by the Device Manager in the Unite module. This means that a software upgrade and handset configuration can only be applied in the system where the handset synchronizes with the Device Manager. -
Page 13: Handset Maintenance
For PDM, see Installation and Operation Manual, Portable Device Manager (PDM), Windows Version, TD 92325EN. Preparing PDM or Device Manager for Handling of d62 If the parameter definition file (.def file) for the handset is not present in the PDM or the Device Manager, it can be added by following the procedure below. -
Page 14: Handset Installation In Ip-Dect System Using Easy Registration
Configuration Manual TD 92639EN Ascom d62 DECT Handset 3.2.1 Handset Installation in IP-DECT System using Easy Registration A handset can subscribe to an IP-DECT system automatically if the following are fulfilled: • The IP-DECT system is configured for Easy Registration, see the Installation and Operational Manual for your IP-DECT system. -
Page 15: Maintenance
See also Installation and Operation Manual, Portable Device Manager (PDM), Windows Version, TD 92325EN. Tip: Several handsets of the same device type can be updated (d62) simultaneously using the Baseline function in the Device Manager. See the Installation and Operation Manual for the Unite module being used. -
Page 16: View Handset Licenses
Configuration Manual TD 92639EN Ascom d62 DECT Handset View Handset Licenses A handset licenses can be viewed as follows: • In idle mode, press *#34# and select "License", or • View licenses via the Admin menu in the handset, see 6.1 Admin Menu Tree... -
Page 17: License Upgrade Using Import Or Export
• Save the file on a computer with internet connection to access the License Web later on. Access the License Web by entering the address "https://ascom-ws.com/licenses" in a browser. The License Web is used for: • Importing the device information file •... -
Page 18: Move License
Shared Phone license can only be moved to a IP-DECT handset. An example of when to use the Move license command is when there is an unused d62 Talker and a d62 Protector with a broken display. Use the Move license command to move the Protector license to the d62 Talker which becomes a d62 Protector. -
Page 19: Replacement Procedure Choice Guide
• Bluetooth pairing list • Company phonebook • Downloaded Language • Licenses 1. A handset product license (for example, d62 Messenger) and feature license(s) can be moved using the Move license function in the Device Manager. 31 October 2013 / Ver. J... -
Page 20: Handset Replacement With Device Manager In Dect System
Replacement Transfer on page 14. Both the old handset and the new handset must be of the same device type (d62). The same extension number is assigned to the new handset. The new handset should not be subscribed to the PBX yet. -
Page 21: Dect Frequency Band Configuration
Ascom d62 DECT Handset Subscribe the new handset with the same extension number as the old handset. The subscription procedure is described in User Manual, Ascom d62 DECT Handset, TD 92477GB. During the subscription procedure, the handset User ID is automatically set to the same as the extension number. - Page 22 Configuration Manual TD 92639EN Ascom d62 DECT Handset When the frequency band is set to "Multifrequency", the handset uses the applicable frequency band (EU, US or Brazil) of the specific region after it has been restarted. NOTE: The handset adopts the frequency band configured in the DECT system.
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Page 23: Handset Configuration
When looking at a handset under the Numbers tab, the column "Last run template" shows the name of the most recently applied template. Tip: A template can be applied to several handsets of the same d62 device type simultaneously using the Baseline function in the Device Manager. See Installation and Operation Manual, IMS3, TD 92762EN 31 October 2013 / Ver. -
Page 24: Save A Handset Configuration As A Template
Configuration Manual TD 92639EN Ascom d62 DECT Handset 5.1.3 Save a Handset Configuration as a Template Handset settings can be saved as template. Note that this does not include contacts and other personal data. The template only contains configuration data. -
Page 25: Central Phonebook
Configuration Manual TD 92639EN Ascom d62 DECT Handset Central Phonebook If the system is equipped with a messaging server with a phonebook service, the Central Phonebook on that server can be accessed from the handset. The number to be used is set to default 999999. -
Page 26: Create Local Phonebook File
The menu is described in User Manual, Ascom d62 DECT Handset, TD 92477GB. In addition to the default Call services functions, up to 10 extra system specific call services can be defined by codes. -
Page 27: Call Diversion
Configuration Manual TD 92639EN Ascom d62 DECT Handset Call Diversion User friendly call diversion menus can be configured in the handset using PDM/Device Manager. These menus can then be selected in the handset by selecting Calls > Call services > Divert calls. -
Page 28: In Call Menu
Configuration Manual TD 92639EN Ascom d62 DECT Handset Select "Common codes", enter the following: • Activation prefix - the system specific activation prefix code required to activate the absence (for example *23*) • Activation suffix - the system specific activation suffix code required to activate the absence (for example #) •... -
Page 29: Advanced Functions
Configuration Manual TD 92639EN Ascom d62 DECT Handset PDM/Device Manager or by opening and editing the template file from the PDM "Templates" tab Parameter Description New call Start a new call during a conversation. End current call End a call. -
Page 30: Configuring Own In Call Functions
Configuration Manual TD 92639EN Ascom d62 DECT Handset 5.9.4 Configuring Own In Call Functions Up to 10 extra system specific call services by codes can be defined. The codes can be programmed as follows: • With digits 0-9 • The characters # and * •... -
Page 31: Own Line Settings
Some legacy systems and PBXs require that the handset sends DTMF tones when pressing or releasing the PTT button or when pressing the On-hook key to end a call. NOTE: This is only applicable for d62 Messenger and d62 Protector. 5.11.1 Send DTMF Tone when Pressing On-Hook key Select Settings >... -
Page 32: Customize The Menu
See also Installation and Operation Manual, Portable Device Manager (PDM), Windows Version, TD 92325EN. Tip: A language can be uploaded on several handsets of the same device type (d62) simultaneously using the Baseline function in the Device Manager. See Installation and Operation Manual, IMS3, TD 92762EN. -
Page 33: Enable Or Disable Switch Off Function
Configuration Manual TD 92639EN Ascom d62 DECT Handset In the Turn off sound drop-down list, select one of the following: • No - The user cannot mute the handset or set the ring volume to silent. • Yes - The mute restriction is disabled. -
Page 34: Allow Or Disallow Incoming Messages
• No action - no action is performed when handset is placed in charger • Switch off - the handset is switched off when placed in charger Redirect - the handset redirects all calls and messages (d62 Messenger and d62 Protector only) when placed in charger.... -
Page 35: In Charger Action When In Call
• Missed calls Using the PDM "Edit template" feature, the parameter is found at Connections > In_Charger > Clear_Lists_In_Charger in a template or parameter definition file (.def). 1.Applicable for d62 Messenger and d62 Protector only. 31 October 2013 / Ver. J... -
Page 36: Disable Homebase Gap Registration
• The encryption is enabled in the base station. See corresponding manual for the base station. • If Ascom´s base station is used, the software version must be 3.1.x or greater. • The handset software version must be 2.9.7 or greater. -
Page 37: Dect Location
Configuration Manual TD 92639EN Ascom d62 DECT Handset In addition, a system can also request the Base Station ID regardless if an alarm is sent or not. See 5.22 Poll Location on page 34. In a template or Number in PDM/Device Manager, the parameter for activation is found at: Location >... -
Page 38: Special Location
Configuration Manual TD 92639EN Ascom d62 DECT Handset Select "DECT Location info". DECT information is displayed in the handset display as shown in figure Figure 4. 12:34 DECT Location info LR: 87D6, LV: 002A SS: -50, T: -60 L1: 0555, t1: 02118 s... -
Page 39: Poll Location
5.23 Site Survey Tool See User Guide, Site Survey Tool, TD 92220GB. 5.24 Common Alarm Settings Note: This feature is applicable for d62 Protector only. In a template or Number in PDM/Device Manager, the parameters for activation are found Alarm > Common Parameters in the current version are: •... -
Page 40: Push Button Alarm
TD 92639EN Ascom d62 DECT Handset 5.25 Push Button Alarm Note: This feature is applicable for d62 Protector only. The way in which alarms are managed in a system can be configured. A user can activate an alarm by: • A single long press •... -
Page 41: Use Multifunction Button As Ptt Button
Set the value of the parameter to "On". 5.27 Messaging Settings NOTE: This feature is applicable for d62 Messenger and d62 Protector only. The way incoming messages are indicated and displayed in handset can be configured. The parameters can be found at: Settings >... - Page 42 Configuration Manual TD 92639EN Ascom d62 DECT Handset information on how to configure sounds with beep codes, see 5.27.1 Configure Message Alerts with Beep Codes on page 39. • Message alert during call Determines if a message alert should be played when receiving a message during a call.
- Page 43 Configuration Manual TD 92639EN Ascom d62 DECT Handset • Call priority This parameter determines: - whether call information presented on the display during incoming, ongoing and outgoing call shall be suppressed when viewing a message - whether an ongoing call shall be disconnected when receiving a PTT invitation with Answer mode set to “Automatically”.
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Page 44: Configure Message Alerts With Beep Codes
Configuration Manual TD 92639EN Ascom d62 DECT Handset Table 2. Call priority vs Message priority Settings > Display • Rotate display text Determines if incoming messages shall be displayed upside down. This can be useful if you wear the handset in a belt and want to read the message without rotating the handset. -
Page 45: Example Of Ttr And Ttp Settings
Configuration Manual TD 92639EN Ascom d62 DECT Handset Select Settings > Sound and Alert. In the Message alert drop-down list, select “Enhanced beeps according to beep code”. Custom sounds according to beep code Beep code sent from a system or application... - Page 46 Configuration Manual TD 92639EN Ascom d62 DECT Handset New messages Prio 7 14:04 Prio 4 14:03 Prio 2 14:02 Prio 2 13:59 Prio 7 Prio 7 14:04 14:04 Prio 4 Prio 4 14:03 14:03 Prio 4 Prio 4 13:58 Prio 2...
- Page 47 Configuration Manual TD 92639EN Ascom d62 DECT Handset After 20 seconds, TTP expires for the message with priority 1 and the message is placed in the queue. The message with priority 2 is shown again and its TTP continues. TTP expires after 10 seconds for the message with priority 2. In this case, all messages have been shown 20 seconds each, and the oldest shown message with the highest priority is displayed (in this case, the message with priority 1).
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Page 48: Broadcast And Multicast Messaging
(priority 1) in the queue. When closing the message (priority 2) it is indicated as a read message in the Messaging Inbox. 5.27.3 Broadcast and Multicast Messaging This feature is supported by d62, but no parameter settings are required. 5.28 Message Templates Handsets can be configured with predefined messages using the message template function. -
Page 49: Configure The Handset For Message Templates
Configuration Manual TD 92639EN Ascom d62 DECT Handset 5.28.1 Configure the Handset for Message Templates To activate the message template function in the handset so that a user can decline a call with a predefined message, perform the following steps using the PDM/Device Manager: Open the "Edit parameters"... -
Page 50: Display Management Parameter
5.30 Services Note: This feature is applicable for d62 Messenger and d62 Protector only. From PDM/Device Manager, up to 10 services can be configured that can be accessed from the Services menu. Soft keys can also be configured to access services quickly. A list of predefined functions are available such as Phone call, Send message and Send data. -
Page 51: Protect Registration From User Deletion
Configuration Manual TD 92639EN Ascom d62 DECT Handset 5.31 Protect Registration from User Deletion A registration can be protected from deletion via the handset menu by altering the parameter “Protected flag”. In a template or from the Number tab in PDM/Device Manager, the parameter is found at:... -
Page 52: Selection Of Corded Headset Type
Configure a Bluetooth headset button Note: See the User Manual for the Bluetooth headset for more information on how to connect it and use its answer button. This feature is not applicable for d62 Talker. 31 October 2013 / Ver. J... -
Page 53: Display New Messages And Call Information Upside Down
Note: The Owner ID might not be displayed depending on the setting in 5.36 Display Management Layout. Tip: The Owner ID can also be configured via the handset menu. See User Manual, Ascom d62 DECT Handset, TD 92477GB. 31 October 2013 / Ver. J... -
Page 54: Screen Saver
If required, select the profile to be activated in the handset by selecting User Profiles > Active Profile. Tip: Profiles can also be configured via the handset menu. See User Manual, Ascom d62 DECT Handset, TD 92477GB. 5.39.2 System Profiles Note: This feature is applicable for d62 Messenger and d62 Protector only. - Page 55 Configuration Manual TD 92639EN Ascom d62 DECT Handset Configure Alarm Settings Group (sub group) Select System Profiles > System Profiles Sub Groups > Alarm settings group > Alarm settings X. In the Name of group field, enter a descriptive name.
- Page 56 Configuration Manual TD 92639EN Ascom d62 DECT Handset Message alert: Indicate an incoming message by a melody, beeps or a customized sound. Message volume: For an incoming message, set the alert to the same volume level as for Ring volume or set a higher or lower volume.
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Page 57: Shortcuts
Note: When programming Soft keys both name and function must be set. Note: A hot key configured to the Data Send service is also available during the call. Tip: Shortcuts can also be configured via the handset menu. See User Manual, Ascom d62 DECT Handset, TD 92477GB. -
Page 58: Shared Phone
Configuration Manual TD 92639EN Ascom d62 DECT Handset Select the "Read Only" attribute for the selected parameter and from the drop-down menu select: • False - Retain the default, that is, the selected shortcut remains configurable from the Handset Shortcuts menu •... -
Page 59: Shared Phone Takeover
IP-DECT system. Renaming the handset in PDM also makes it easier to find and manage the handset in PDM. See also the User Manual for Ascom d62 DECT Handset for information on how to log on a handset. -
Page 60: Bluetooth Data Profile
The handset can be configured to receive data from a bluetooth barcode reader and then send the data to another destination. See also the User Manual for the Ascom d62 DECT Handset for information on how to connect a bluetooth barcode reader. - Page 61 Configuration Manual TD 92639EN Ascom d62 DECT Handset Configuring the Phone Lock The handset can be protected for unauthorized use by activating the phone lock. If this function is activated a PIN code has to be entered at power on, or when the handset is removed from the charger.
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Page 62: Administration
The Admin menu is displayed. Figure 9 on page 58 shows the Admin menu tree for the d62 DECT handset. 1.Requires a functionality license and is applicable for d62 Messenger and d62 Protector only. 31 October 2013 / Ver. J... - Page 63 • Yes • No *) This is a license dependent feature and is applicable for d62 Messenger and d62 Messenger only. Figure 9. Admin Menu in d62. Other menues are described in User Manual, Ascom d62 DECT Handset, TD 92477GB.
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Page 64: Quick Access To The Handset Device Information
For quick access to the handset menus for entering data, short codes can be used in idle mode. Menu Code Enter license key *#35# LED Indications The following table shows the LED indications that are used for d62. LED indication Description None Switched off. Green, fixed Handset fully charged and in charger. -
Page 65: Troubleshooting
Configuration Manual TD 92639EN Ascom d62 DECT Handset Troubleshooting This section contains information on how to solve common operational problems, and information on warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact the system administrator. - Page 66 Configuration Manual TD 92639EN Ascom d62 DECT Handset No System. The handset is out of The beeps can be stopped The handset beeps once a coverage, with the mute button. Then minute with a low tone or faulty handset. go into range.
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Page 67: Error Messages In Pdm
1) Trying to downgrade the 1) The licenses can be moved software of a handset that to an unlicensed handset has been upgraded with a (that is d62 Talker) using product license and/or IMS3/Unite CM. functionality license. 2) Use another software 2) The handset hardware version. -
Page 68: Related Documents
Configuration Manual TD 92639EN Ascom d62 DECT Handset Related Documents User Manual, Ascom d62 DECT Handset TD 92477GB Quick Reference Guide, Ascom d62 TD 92584GB Function Description, Product Licensing Overview TD 92677GB Installation Guide 9dLD Location Device TD 92175GB Installation and Operation Manual, ... -
Page 69: Document History
Configuration Manual TD 92639EN Ascom d62 DECT Handset Document History For details in the latest version, see change bars in the document. Version Date Description 2009-02-10 First released version 2009-04-17 Updated for over-the-air connection. 2009-12-08 Chapter Easy Replacement moved to the User Manual 6.4 LED Indications... - Page 70 Configuration Manual TD 92639EN Ascom d62 DECT Handset Version Date Description 30 April 2013 Added the section 5.28 Message Templates page 43. Updated the section 5.44 Handset Locks on page 55 with new information where required and the sections have been restructured to clearly...
- Page 71 Configuration Manual TD 92639EN Ascom d62 DECT Handset Version Date Description 31 October 2013 The section 5.32 Emergency Call Numbers page 46 updated to reflect five emergency call numbers. Added section 5.38 Screen Saver on page 49 to describe screen saver configuration.
- Page 72 Configuration Manual TD 92639EN Ascom d62 DECT Handset Version Date Description Added a note to 5.28.2 Create Message Template Texts on page 44 warning about type conversion errors. Added the "Vibrator for call waiting" parameter 5.27 Messaging Settings on page 36.
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Page 73: Appendix A: Programming Custom Sound
Configuration Manual TD 92639EN Ascom d62 DECT Handset Appendix A: Programming Custom Sound Before starting programming custom sound, it is recommended to have basic knowledge about notes. The melody in a custom sound is represented by a text string consisting of several elements.:... - Page 74 Configuration Manual TD 92639EN Ascom d62 DECT Handset Element Sub element Values Vibration Vibeon Vibeoff Repeat @0 (repeat forever) @<number of repetitions>, for example: "@2" repeats the melody string 2 times. Example of a melody or text string: Figure 5.
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Page 75: Appendix B: Handset Message Handling Capacity
Configuration Manual TD 92639EN Ascom d62 DECT Handset Enhanced beeps: Definition (default): Enhanced beep 1: *6e2r2r1 Enhanced beep 2: *6e3r3e3r3r1 Enhanced beep 3: *6e4r4e4r4e4r4r1 Enhanced beep 4: *6c2r5:d2r5:e2r5r1 Enhanced beep 5: *6e4r4e4r4e4r3.e4r4e4r2e4r4e4r4e4r3.e4r4e4r4r1 Enhanced beep 6: Beat 500, *5#f3g3#g3a3#a3b3*6c3#c3d3#d3e3r3 Enhanced beep 7:... - Page 76 Configuration Manual TD 92639EN Ascom d62 DECT Handset Index Own Line Settings ............. 26 Owner identification ..........48 Actions in charger PDM................. 1 Log off shared phone ........30 Procedure call ..........21, 25, 45 Admin menu............... 57 Profiles ................. 49 Audio adjustment .............