Ascom d62 DECT Handset Introduction This document describes features and settings available for the d62 handset. The handset is a feature-rich handset with colour display, telephony, messaging, and Bluetooth as optional. It is designed to be used in medium demanding environment such as hospital environment, but also office environment.
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User Manual TD 92477EN Ascom d62 DECT Handset Functions Easy registration Acknowledge Multifunction button 3 Programmable Soft keys 9 Programmable Hot keys Programmable Navigation key Push button alarm Acoustic Location Signal (ALS) Alarm with data Data with prefix Upgradable to Messenger...
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User Manual TD 92477EN Ascom d62 DECT Handset Accessories Headset with microphone on boom Headset with microphone on cable Bluetooth headset (optional) 15 June 2012 / Ver. G...
Ascom d62 DECT Handset Safety Instructions Read this chapter before using the d62 DECT handset. For safe and efficient operation of the handset, observe the guidelines given in this manual and all necessary safety precautions when using the handset. Follow the operating instructions and adhere to all warnings and safety precautions located on the product, the Quick Reference Guide and this User Manual.
User Manual TD 92477EN Ascom d62 DECT Handset Acetone can be damaging to the plastic casing of the handset and should not be used. Environmental Requirements DECT Handset • Only use the handset in temperatures between 0 C to +40...
0.036 0.029 This device must not be co-located or operating in conjunction with any other antenna or transmitter. Use of non-Ascom approved accessories may violate the FCC RF exposure guidelines and should be avoided. 15 June 2012 / Ver. G...
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User Manual TD 92477EN Ascom d62 DECT Handset Information to User This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions: this device may not cause harmful interference, and this device must accept any interference received, including interference that may cause undesired operation.
Figure 1. Description of the Handset d62. Multifunction/Alarm button This button can be used as a short cut to functions; long or double press modes. In the d62 Protector, the button is used as a push button alarm only. Earpiece speaker Volume button (up)
The headset connector is for connecting a headset. The connector is protected against dust by using the headset connector cover. Indicates incoming call, messaging, low battery, and charging. The Ascom d62 DECT Handset IMPORTANT: The handset may retain small metal objects around the mouthcap or earcap region.
User Manual TD 92477EN Ascom d62 DECT Handset The battery is fully charged within four hours. See 16.1.2 Charge the Battery on page 78. The battery can be charged separately with a special battery charger. See 16.1.3 Charge Spare Batteries...
User Manual TD 92477EN Ascom d62 DECT Handset Icons and Text in the Display All functions and settings available to the user are shown as icons and text in the display. The icons and text in the display indicate functions and settings to which you have access.
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User Manual TD 92477EN Ascom d62 DECT Handset Icons “Signal strength” icon is visible in the upper left corner. The staples shown in display depends on the signal strength. “Full battery” icon is displayed in upper right corner. "Low battery warning” icon is shown when the battery has 10% or less remaining capacity left.
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User Manual TD 92477EN Ascom d62 DECT Handset "Read colored message" icon indicates that a coloured text message(s) has been read. The messages can be labelled with different colors. "High prio" icon included with New message icon indicates high priority of a message.
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User Manual TD 92477EN Ascom d62 DECT Handset "Talker" icon indicates that the handset is a d62 Talker model. "Messenger" icon indicates that the handset has a d62 Messenger product license. "Protector" icon indicates that the handset has a d62 Protector product license.
User Manual TD 92477EN Ascom d62 DECT Handset Keys and Buttons 3.4.1 Off-hook key This key is used for connecting calls. One short press in standby mode opens the call list. 3.4.2 On-hook and On/Off Key This key is used for disconnecting calls and returning to main screen.
3.4.9 Multifunction Button Note: This feature is applicable for d62 Talker and d62 Messenger only. This button can be used as a short cut to functions; long or double press modes. It is by default not used, but can be defined by the user of the handset. If the button is defined, it can be used in standby mode only.
User Manual TD 92477EN Ascom d62 DECT Handset • A long press on the * - key changes the tone sender on. Tone sender on is indicated by a "T" in the display. In text input mode • A short press on a key 0-9, displays the first available character on that specific key. The marked character is selected after a timeout, or when another key is pressed.
User Manual TD 92477EN Ascom d62 DECT Handset Menu Tree Calls > —> 7891 01:30 • Call • Call list —> 7827 03:35 —> > • More • Time of call 7682 05:26 Edit number > • • Back 7845 20-Oct-03 >...
User Manual TD 92477EN Ascom d62 DECT Handset Contacts • Call contact ——> • Search • From contact list > ——> • Add contact ——> • Name > • New • Work number > • From Call list > • Mobile number >...
Enter number field that allows the user to enter additional numerical character(s) before calling the number. See 10 Procedure Call on page 69 for more information. 1.This menu is applicable for d62 Messenger and d62 Protector only. 15 June 2012 / Ver. G...
*) For d62 Talker and d62 Messenger only Call PTT group***> Messaging** **) For d62 Messenger and d62 Protector only Services ***) Visible if defined in PDM/IMS3. For d62 Messenger and d62 Protector only Profiles Settings Absence* Call services Tip: When configuring the Phone call function, it is possible to add a variable/character U in the Enter number field that allows the user to enter additional numerical character(s) before calling the number.
*Language ---> English, etc. > Owner ID Alarm** --> ---> Edit alarm data *) This menu is applicable for d62 Messenger and d62 Protector only. **) This menu is applicable for d62 Protector only. 15 June 2012 / Ver. G...
Additional In Call Functions Besides the default In Call functions, it is possible to define 10 extra system specific codes/ general purposes. See Configuration Manual, Ascom d62 DECT Handset, TD 92639EN. 4.10 Customizing the Menu Tree The menu tree can be customized by hiding some of the functions that are available but for example not in use.
NOTE: If configured in the PDM/IMS3, it is possible to call an emergency call from a handset that is logged off. See Configuration Manual, Ascom d62 DECT Handset, TD 92639GB. Log on a Handset Prerequisite, the handset is switched on.
Press "Yes". Note: When the keypad is Iocked, it is possible to press the volume buttons and the mute button during the call. If the d62 Protector is used, it is also possible to press the alarm button. Lock/Unlock the Handset The handset can be protected for unauthorized use.
In addition, it is possible to configure the headset button with a specific function, such as post-dial, dial last called number, or dial a predefined number. See Configuration Manual, Ascom d62 DECT Handset, TD 92639EN for more information. Other answering methods can also be set in the Settings menu, see 4.8 Settings...
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6.3.3 Dial Using a Pre-programmed Navigation/Hot/Soft Key, Multifunction button, or Headset Button Note: The Multifunction button is applicable for d62 Talker and d62 Messenger only. A Navigation key , Hot key , Soft key , Multifunction button...
During a Call Note: Some of these functions are system dependent. The parameters are set up in the Portable Device Manager (PDM), see Configuration Manual, Ascom d62 DECT Handset, TD 92639GB, and Installation and Operational Manual, Portable Device Manager (PDM), Windows version, TD 92325GB.
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Press "Yes". When the keypad is locked, it is possible to press the volume buttons and the mute button during the call. If the d62 Protector is used, it is also possible to press the alarm button. 6.4.5 Audio Transfer To transfer audio between the Bluetooth headset and the handset’s earpiece.
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User Manual TD 92477EN Ascom d62 DECT Handset 6.4.7 Switch between Calls Prerequisite, a new call has been started during conversation, see 6.4.6 Start a New Call during Conversation on page 30. Press the soft key "More". Select "Switch" Press "Select". This will switch between the calls.
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User Manual TD 92477EN Ascom d62 DECT Handset 6.4.11 Conference Call Prerequisite, a new call has been started during conversation, see 6.4.6 Start a New Call during Conversation on page 30. By initiate a conference call, an conversation can be made between several participants simultaneously.
. See the handset’s Configuration Manual. This is not applicable for d62 Talker. 6.4.16 DECT Info This option is only visible if the Admin menu is activated. See Configuration Manual, Ascom d62 DECT Handset, TD92639GB for more information. Loudspeaking Function There are five options to activate the loudspeaking function: •...
Mini Messaging NOTE: This feature is applicable for d62 Talker only. The d62 Talker can receive text messages with a maximum of 12 characters. When a text message is received, the LED starts flashing and the message alert signal sounds. The message is displayed in a popup window.
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User Manual TD 92477EN Ascom d62 DECT Handset Press "Send". If needed, edit the number to the receiver. Press "Send". 7.3.3 Delete Message(s) Enter “Messaging” in the menu, see 4.4 Messaging on page 20. Select "Inbox". Select message to delete.
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User Manual TD 92477EN Ascom d62 DECT Handset 7.3.6 Call a Number Included in a Message If the sender has written a number in the message it is possible to call the number without dialling it. Select "View". Do one of the following: •...
Press "Send". Receive a Message with Request for Answer Note: This feature is applicable for d62 Messenger and d62 Protector only. In the status bar, a message with request for answer is indicated the same way as an ordinary message, see 7.3 Receive a Message...
Message Priority and Call Priority Note: This feature requires settings in the PDM, see Configuration Manual, Ascom d62 DECT Handset, TD 92639EN. This feature is applicable for d62 Messenger and d62 Protector only. The default setting is that the call information dialog always shall be visible in front of a message at incoming calls.
Colored Messaging NOTE: This is a system dependent feature for d62 Messenger and d62 Protector only. It is possible to send coloured messages to handsets. The sender of a message (that is, an application) determines the colour of the message. Coloured messaging can be useful for categorizing messages.
Operation Manual, IMS3, TD 92586GB. 7.10 Mobile Data NOTE: This is a system dependent feature for d62 Messenger and d62 Protector only. 7.10.1 Send Mobile Data It is possible to send user entered data from the handset by pressing a pre-programmed Hot key or Soft key, or selecting a Service.
"Voice mail number not defined" is displayed. Note: Some systems require that the mailbox extension number is downloaded to the handset, see Configuration Manual, Ascom d62 DECT Handset, TD 92639GB. 15 June 2012 / Ver. G...
Data) or, • An approximately location given by the closest Base Station (see Configuration Manual, Ascom d62 DECT Handset, TD 92639GB) or, • A precise location given by DECT location devices (see Configuration Manual, Ascom d62 DECT Handset, TD 92639GB) 8.4.1 Alarm with Data The data must manually be defined and stored by the user.
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User Manual TD 92477EN Ascom d62 DECT Handset • Normal mode See Configuration Manual, Ascom d62 DECT Handset, TD 92639GB for more information. 15 June 2012 / Ver. G...
User Manual TD 92477EN Ascom d62 DECT Handset Menu Operation 13:00 Messaging Calls Connections Short cuts Services Settings Profiles Contacts Select Back Figure 8. The main menu. Connections Enter the menu by pressing the “Menu” Soft key, or the confirmation button on the Navigation key.
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Tip: It is possible to configure the headset button with a specific function, such as post-dial, dial last called number, or dial a predefined number. See Configuration Manual, Ascom d62 DECT Handset, TD 92639EN for more information. Pair/Connect Bluetooth Barcode Reader In order to use a Bluetooth barcode reader, it must first be paired with the handset.
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User Manual TD 92477EN Ascom d62 DECT Handset Change System Select “Automatic” or a specific system. If the handset is set to “Automatic” it selects a system according to the priority list, see Priority on page 47. Subscribe IP-DECT System (Release 4.0 and higher) A handset can subscribe to an IP-DECT system automatically if the following are fulfiled: •...
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User Manual TD 92477EN Ascom d62 DECT Handset An information text "Protection on?" is displayed. Select "Yes" if the new system is to be protected. It is not possible to delete a protected subscription from the System meny Press "OK". A searching mode starts.
It is possible to determine actions to be performed when a handset is not in call and placed in charger. Note: Additional In charger actions can also be configured, see Configuration Manual, Ascom d62 DECT Handset, TD 92639EN. Select “In charger”.
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Missed Calls A missed call is by default indicated by a Missed call window and the icon 1.IIt is possible to hide the Missed call window, see Configuration Manual, Ascom d62 DECT Handset, TD 92639EN. 15 June 2012 / Ver. G...
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9.2.4 Push to Talk Note: This function is applicable for d62 Messenger and d62 Protector only. The push-to-talk (PTT) function can be described as a group/conference call to a predefined group of members. If one of the group members wants to get in contact with the others, he/ she simply presses and holds to open the microphone.
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User Manual TD 92477EN Ascom d62 DECT Handset 9.2.5 Accept an Invitation Accept Invitation Received as Incoming Call A PTT invitation received as an incoming call is indicated by the icon. In the dialogue window, a message containing maximum 24 characters can also be shown. See...
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User Manual TD 92477EN Ascom d62 DECT Handset 12:34 Fire alert in building A... Accept Reject Figure 10. Incoming Invitation Received as a Message Press "Accept". The handset may accept the invitation automatically, start in inverted mute and loudspeaking mode, depending on the configuration of the received invitation.
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Call a PTT Group Note: PTT group(s) must be defined in the PDM and Messaging Group(s) in IMS3 to be able to use this function. See Configuration Manual, Ascom d62 DECT Handset, TD 92639EN and Installation and Operation Manual IMS3, TD 92762EN.
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User Manual TD 92477EN Ascom d62 DECT Handset Absence Handling The reason for being absent and the return time can be specified here. Select "Call services". Select "Absence". Select the applicable absence reason in the list. The number of absence reasons (for example “Lunch”, “Meeting”, “Trip”...
User Manual TD 92477EN Ascom d62 DECT Handset Divert Calls When Busy Select "When busy". Select "Activate". Enter number (maximum 24 digits) to divert to, or press the soft key to open the phonebook. Press "OK" The handset sends a diversion reason code to the system by establishing a call.
Press "Select", or the confirmation button. If necessary enter values in the fields (only applicable for some of the functions) Press "Back". 1.Multifunction button is applicable for d62 Talker/d62 Messenger only. 15 June 2012 / Ver. G...
User Manual TD 92477EN Ascom d62 DECT Handset 9.4.2 Edit Services Mark a service by using the on the navigation key. Press "More" Select "Edit". Edit the service parameters. Press "Back" 9.4.3 Delete Services Mark a service by using the on the navigation key.
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User Manual TD 92477EN Ascom d62 DECT Handset Forward Message Select "More". Select "Forward". Enter additional text if needed. Select "Send" Enter number. Select "Send" to forward the message. Call Sender Select "View". Select "More". Select "Call Sender". Call number in text Select "View".
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User Manual TD 92477EN Ascom d62 DECT Handset Select message to edit/send. Select "Edit", edit text and/or just select "Send". Delete/Delete All Select "More". Select "Delete" or "Delete all". Select "Yes" if the unsent message shall be deleted. 9.5.4 Sent Messages Select "Sent"...
Activate Profile Enter the menu by pressing the “Menu” Soft key, or the confirmation button on the Navigation key. 1.This feature is applicable for d62 Messenger and d62 Protector only. 15 June 2012 / Ver. G...
User Manual TD 92477EN Ascom d62 DECT Handset Select in the menu. Select profile from list. When a profile is activated, the icon and the name of the profile are displayed in idle mode. Delete Profile Enter the menu by pressing the “Menu” Soft key, or the confirmation button on the Navigation key.
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User Manual TD 92477EN Ascom d62 DECT Handset Enter the menu by pressing the “Menu” Soft key, or the confirmation button on the Navigation key. Select in the menu, see 4.2 Contacts on page 19. 9.7.1 Call Contact Select "Call contact".
Press Back to save the setting. Note: If the parameter Disable permanent mute is enabled, it is not possible to set the ring volume to "Silent". See Configuration Manual, Ascom d62 DECT Handset, TD 92639EN. 15 June 2012 / Ver. G...
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Instead, send a message to the handset to listen to the sound. Press "Back". TIP: By default, the message volume follows the ring volume setting, but it is possible to set another message volume in the handset, see Configuration Manual, Ascom d62 DECT Handset, TD 92639EN. Turn the Vibrator on/off If the vibrator is activated, it will vibrate at incoming call and message.
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Note: It is possible to answer/close an incoming call and/or press the alarm button while the keypad is locked. If configured in the PDM/IMS3, it is also possible to call an emergency call while the keypad is locked. See Configuration Manual, Ascom d62 DECT Handset, TD 92639GB.
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User Manual TD 92477EN Ascom d62 DECT Handset Select “Information”, or “Black”. Time and status information will be displayed when "Information" is selected, and the display will turn off when the handset is not used. Press "Back". NOTE: When charging the handset and the screen saver is shown, no missed calls/incoming messages will be indicated in the display.
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User Manual TD 92477EN Ascom d62 DECT Handset • DD-MM-YYYY, for example, 17-09-2009 Press "Select" to save the setting. 9.8.5 Answering The default setting for the handset is to use the Off-hook key when answering a call. The answering behaviour can be configured to answer the call automatically, i.e. without pressing a key, or/and in loudspeaking mode.
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User Manual TD 92477EN Ascom d62 DECT Handset Enter identity. Press "Save". 15 June 2012 / Ver. G...
*21*123 will be dialled. Note that no call is established before the user presses "OK", that is, post-dial. Figure 2. 13:00 Services Enter number: Back Figure 12. Enter number dialog. 1.Configuration of this function requires PDM/IMS3. 2.Service is only applicable for d62 Messenger and d62 Protector. 15 June 2012 / Ver. G...
PDM or IMS3, see Configuration Manual, Ascom d62 DECT Handset, TD 92639EN. When the system profile is activated, its settings is not displayed in the handset’s menu. It is possible to indicate when a system profile is activated in the handset by showing its profile name in idle mode.
See also Configuration Manual, Ascom d62 DECT Handset, TD 92639GB. 1.This is a licence dependent feature and is applicable for d62 Messenger and d62 Protector only. 2.This option is removed when the frequency band has been selected.
System Handling 13.1 Software Upgrade and Additional Features Software and parameters in the handset d62 can be upgraded by using the PDM or the IMS3. See Installation and Operation Manual, Portable Device Manager (PDM) Windows Version, TD92325GB, or Installation and Operation Manual IMS3, TD 92586GB.
User Manual TD 92477EN Ascom d62 DECT Handset Troubleshooting This section contains information on how to solve common operational problems, and warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact your system administrator.
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User Manual TD 92477EN Ascom d62 DECT Handset Fault Probable cause Action or comment Not possible to 1) The handset does not support 1) Make sure that the subscribe the Easy Registration feature. handset’s software is of handset using Easy version 3.2.x or higher.
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User Manual TD 92477EN Ascom d62 DECT Handset Error or Warning Messages Display shows Probable cause Action or comment No access The network is in range, but no Switch handset off and then access rights. switch it on again or contact system administrator.
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User Manual TD 92477EN Ascom d62 DECT Handset Could not encrypt The parameter "Encryption 1) Disable the "Encryption connection Required" is enabled in the Required" parameter in handset in combination with; handset; and/or, 1) Unencrypted base station(s); and/or, 2) Enable the encryption in the base station(s);...
User Manual TD 92477EN Ascom d62 DECT Handset Operation Notice 15.1 Accessibility and Voice Quality The base network is not always available. If you do not get in contact with your system, contact your system administrator. For best voice quality, avoid positioning near computer, radio or similar equipment.
User Manual TD 92477EN Ascom d62 DECT Handset Maintenance 16.1 Maintenance of Batteries 16.1.1 Battery Warnings The "Low battery" icon is displayed when the battery has 10% or less remaining capacity left. In addition; a warning signal sounds every minute, the LED flashing orange, and the dialog window "Battery low.
Make sure that the handset batteries are charged before starting the easy replacement procedure. Switch off the new handset by long pressing 1. A handset’s product license, for example d62 Messenger, and/or license dependent functions can be moved to another handset using PDM/IMS3. 15 June 2012 / Ver. G...
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User Manual TD 92477EN Ascom d62 DECT Handset 16.2.2 Easy Replacement Procedure During the Easy Replacement procedure, the LEDs of the handset and the charger follow the same LED indications. This means that if the old handset has a broken display, the LED indications on the charger and on the handset can be used to follow the replacement procedure.
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The handset is automatically restarted. LED Indications during Easy Replacement The following table shows the LED indications that are used for the d62 and the charger during the easy replacement procedure. LED indication...
User Manual TD 92477EN Ascom d62 DECT Handset 16.3 Attach the Hinge-type Clip Attach the hinge-type belt clip as described in the illustration below. Figure 16. Screw the hinge-type clip into position. 16.4 Attach the Swivel-type Clip Attach the swivel-type belt clip as described in the illustration below.
User Manual TD 92477EN Ascom d62 DECT Handset 16.5 Attach Cover for No Clip Attach the enclosed cover as described in the illustration below when no clip is to be used. Figure 18. Screw the cover into position. 15 June 2012 / Ver. G...
User Manual TD 92477EN Ascom d62 DECT Handset Document History Version Date Description 02 February 2009 First released version 18 Mars 2009 WSM replaced with IMS2 08 December 2009 Chapter 9.2.4 Push to Talk on page 50 added. Chapter Contrast on page 66 added.
User Manual TD 92477EN Ascom d62 DECT Handset Appendix A: Bluetooth Headset Introduction Bluetooth technology replaces the cord between the handset and the headset. This allows the user to move more freely and eliminates the risk of a headset cord getting stuck.
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Headsets A number of Bluetooth headsets for different work situations have been tested together with the handset. Refer to the Ascom Wireless Extranet Website for a list of verified Bluetooth headsets. Since the Bluetooth supports the Bluetooth 2.0 standard, other headsets may also work although not verified by Ascom.
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User Manual TD 92477EN Ascom d62 DECT Handset When a new headset has been selected any previous headset will automatically become disconnected. A.5.5 Remove a Headset To remove a Bluetooth Headset enter in the handset menu, select "Bluetooth" > "Headset". Step with the navigation key, to the headset to be removed and press the soft key "More".
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User Manual TD 92477EN Ascom d62 DECT Handset Messaging When a text message is received a beep sounds in the Bluetooth headset. Transfer a call A.9.1 Transfer a Call to the handset To transfer a call to the handset from the Bluetooth headset, press the soft key "More" on the handset during the call, and select “Audio transfer”.
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User Manual TD 92477EN Ascom d62 DECT Handset A.13 Environmental Requirements A.13.1 Bluetooth Headset Battery See the manual for the Bluetooth headset. 15 June 2012 / Ver. G...
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User Manual TD 92477EN Ascom d62 DECT Handset A.14 Troubleshooting Problem Reason Solution No headset found Headset is turned off Turn on headset Headset is out of battery Charge headset Headset is out of range Move headset closer to handset <...
Bluetooth Barcode Readers A number of Bluetooth barcode readers for different work situations have been tested together with the handset. Refer to the Ascom Wireless Extranet Website for a list of verified Bluetooth barcode readers. Since the Bluetooth supports the Bluetooth 2.0 standard, other Bluetooth barcode reader may also work although not verified by Ascom.
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User Manual TD 92477EN Ascom d62 DECT Handset When barcode reader is found, press "Pair". If needed, enter PIN code, see user manual for the Bluetooth barcode reader. Press "OK". The dialog Successful pairing appears if the pairing process was successful. The...
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