Ascom d62 DECT Handset Introduction This document describes features and settings available for the d62 handset. The handset is a feature-rich handset with colour display, telephony, messaging, and bluetooth as optional. It is designed to be used in medium demanding environment such as hospital environment, but also office environment.
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User Manual TD 92477GB Ascom d62 DECT Handset Functions Acknowledge Multifunction button Push button alarm Acoustic Location Signal (ALS) Alarm with data Data with prefix Upgradable to Messenger Upgradable to Protector Centralized management Personalized menus Easy replaceable battery Easy replacement of handset...
Ascom d62 DECT Handset Safety Instructions Read this chapter before using the d62 handset. For safe and efficient operation of the handset, observe the guidelines given in this manual and all necessary safety precautions when using the handset. Follow the operating instructions and adhere to all warnings and safety precautions located on the product, the Quick Reference Guide and this User Manual.
User Manual TD 92477GB Ascom d62 DECT Handset 2.1.1 Frequency Range The handset is a radio transmitter and receiver. When it is on, it receives and sends out radio frequency (RF) energy. The handset operates on different frequency ranges depending on market and employs commonly used modulation techniques:...
0.036 W/Kg This device must not be co-located or operating in conjunction with any other antenna or transmitter. Use of non-Ascom approved accessories may violate the FCC RF exposure guidelines and should be avoided. Information to User This device complies with Part 15 of the FCC Rules. Operation is subject to the following...
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User Manual TD 92477GB Ascom d62 DECT Handset • Keep the handset away from excessive heat and moisture. • Avoid sudden temperature changes to prevent condensation in the handset. It is recommended to put the handset into an air tight plastic bag until the temperature is adjusted, for example, when entering or leaving a cold/heated building on a warm/cold day.
Figure 1. Description of the Handset d62. Top/Alarm button This button can be used as a short cut to functions; long or double press modes. In the d62 Protector, the button is used as a push button alarm only. Earpiece speaker Volume button (up)
The headset connector is for connecting a headset. The connector is protected against dust by using the headset connector cover. Indicates incoming call, messaging, low battery, and charging. The Ascom d62 DECT Handset IMPORTANT: The handset may retain small magnetic objects around the mouthcap or earcap region.
User Manual TD 92477GB Ascom d62 DECT Handset The battery is fully charged within four hours. See 14.1.2 Charge the Battery on page 69. The battery can be charged separately with a special battery charger. See 14.1.3 Charge Spare Batteries...
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User Manual TD 92477GB Ascom d62 DECT Handset The display normally displays date and time, the Owner ID and handset number. The Owner ID can manually be set by the user. Status bar 11:00 Header bar 05/12/2009 System A Active area...
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User Manual TD 92477GB Ascom d62 DECT Handset Icons “Signal strength” icon is visible in the upper left corner. The staples shown in display depends on the signal strength. “Full battery” icon is displayed in upper right corner. "Low battery warning” icon is shown when the battery has 10% or less remaining capacity left.
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User Manual TD 92477GB Ascom d62 DECT Handset "Read coloured message" icon indicates that a coloured text message(s) has been read. The messages can be labeled with different colours. "High prio" icon included with New message icon indicates high priority of a message.
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User Manual TD 92477GB Ascom d62 DECT Handset "Talker" icon indicates that the handset is a d62 Talker model. "Messenger" icon indicates that the handset has a d62 Messenger product license. "Protector" icon indicates that the handset has a d62 Protector product license.
User Manual TD 92477GB Ascom d62 DECT Handset Keys and Buttons 3.4.1 Off-hook key This key is used for connecting calls. One short press in standby mode opens the call list. 3.4.2 On-hook and On/Off Key This key is used for disconnecting calls and returning to main screen.
3.4.9 Multifunction Button Note: This feature is applicable for d62 Talker and d62 Messenger only. This button can be used as a short cut to functions; long or double press modes. It is by default not used, but can be defined by the user of the handset. If the button is defined, it can be used in standby mode only.
User Manual TD 92477GB Ascom d62 DECT Handset • Swivel-type clip The ordinary belt clip can be replaced with a special swivel-type belt clip adapted to firmly place your handset onto your belt. Note: It is also possible to use the handset without any clip on, see 14.5 Attach Cover for...
User Manual TD 92477GB Ascom d62 DECT Handset Menu Tree Calls > —> • Call 7891 01:30 • Call list —> 7827 03:35 —> > • More • Time of call 7682 05:26 Edit number > • • Back 7845 20-Oct-03 >...
User Manual TD 92477GB Ascom d62 DECT Handset Contacts • Call contact ——> • Search • From contact list > ——> • Add contact ——> • Name > • New • Work number > • From Call list > • Mobile number >...
* Visible if the number consists of minimum 3 digits. Services —> —> • Name • Phone call • Add new • Send data • Back • Send message 1.This menu is applicable for d62 Messenger and d62 Protector only. 2009-12-08/ Ver. C...
Call PTT group***> Messaging** Services *) For d62 Talker and d62 Messenger only Profiles **) For d62 Messenger and d62 Protector only Settings ***) Visible if defined in PDM/IMS2. For d62 Messenger and d62 Protector only Absence* Call services 2009-12-08/ Ver. C...
The menu tree can be customized by hiding some of the functions that are available but for example not in use. Which functions that should be hidden are defined in the PDM. See Configuration Manual, Ascom d62 DECT Handset, TD92639GB. 2009-12-08/ Ver. C...
The message and call lists are deleted when a user logs off a handset. Note: If configured in the PDM/IMS2, it is possible to call an emergency call from a handset that is logged off. See Configuration Manual, Ascom d62 DECT Handset, TD 92639GB.
Press "Yes". Note: When the keypad is Iocked, it is possible to press the volume buttons and the mute button during the call. If the d62 Protector is used, it is also possible to press the alarm button. Lock/Unlock the Handset Enter the “Settings”...
It is possible to turn on the tone sender in a pre-dialled number by making a long press on the *-key. 6.3.2 Dial Using a Pre-programmed Hot key, Soft key or Multifunction button Note: The Multifunction button is applicable for d62 Talker and d62 Messenger only. 2009-12-08/ Ver. C...
User Manual TD 92477GB Ascom d62 DECT Handset A Hot key, Soft key or Multifunction button can be programmed with a handset number. Press the pre-programmed Hot key, Soft key or Multifunction button to dial the number. The call will automatically be connected.
During a Call Note: Some of these functions are system dependent. The parameters are set up in the Portable Device Manager (PDM), see Configuration Manual, Ascom d62 DECT Handset, TD 92639GB, and Installation and Operational Manual, Portable Device Manager (PDM), Windows version, TD 92325GB.
Press "Yes". When the keypad is locked, it is possible to press the volume buttons and the mute button during the call. If the d62 Protector is used, it is also possible to press the alarm button. 6.4.5 Audio Transfer To transfer audio between the Bluetooth headset and the handset’s earpiece.
User Manual TD 92477GB Ascom d62 DECT Handset 6.4.9 Transfer a Call Prerequisite, a new call has been started during conversation, see 6.4.6 Start a New Call during Conversation on page 30. When a caller has two ongoing calls, he/she can transfer the first call with the second call.
See 9.3 Short Cuts on page 51. 1.Only visible if defined in the PDM/IMS2 2.The Multifunction button is applicable for d62 Talker and d62 Messenger only. 2009-12-08/ Ver. C...
Mini Messaging Note: This feature is applicable for d62 Talker only. The d62 Talker can receive text messages with a maximum of 12 characters. When a text message is received, the LED starts flashing and the message alert signal sounds. The message is displayed in a popup window.
User Manual TD 92477GB Ascom d62 DECT Handset 7.3.2 Reply to a Message To reply when receiving a message, do as follows: Press “Reply”. Enter message. Press "Send". If needed, edit the number to the receiver. Press "Send". 7.3.3 Delete Message(s) Enter “Messaging”...
User Manual TD 92477GB Ascom d62 DECT Handset 7.3.6 Call a Number Included in a Message If the sender has written a number in the message it is possible to call the number without dialling it. Select "View". Select "More".
Press "Send". Receive a Message with Request for Answer Note: This feature is applicable for d62 Messenger and d62 Protector only. In the status bar, a message with request for answer is indicated the same way as an ordinary message, see 7.3 Receive a Message...
Figure 6. Figure of how the queue and priority works Interactive Messaging Note: This system dependent feature is applicable for d62 Messenger and d62 Protector only. Interactive Messaging (IM) is a function that extends basic messaging. It makes it possible for a user of a handset to access information from a client application in the system.
Coloured Messaging Note: This is a system dependent feature for d62 Messenger and d62 Protector only. It is possible to send coloured messages to handsets. The sender of a message (that is, an application) determines the colour of the message. Coloured messaging can be useful for categorizing messages.
See Installation and Operation Manual, IMS2, TD 92586GB. Mobile Data Note: This is a system dependent feature for d62 Messenger and d62 Protector only. 7.8.1 Send Mobile Data It is possible to send user entered data from the handset by pressing a pre-programmed Hot key or Soft key, or selecting a Service.
"Voice mail number not defined" is displayed. Note: Some systems require that the mailbox extension number is downloaded to the handset, see Configuration Manual, Ascom d62 DECT Handset, TD 92639GB. 2009-12-08/ Ver. C...
Ascom d62 DECT Handset Alarm Operation Note: The following system dependent features are applicable for d62 Protector only, see Configuration Manual, Ascom d62 DECT Handset, TD 92639GB. IMPORTANT: If a shared phone is used, it must be logged in to the system to be able to send alarm.
User Manual TD 92477GB Ascom d62 DECT Handset Menu Operation 13:00 Messaging Calls Connections Short cuts Services Settings Profiles Contacts Select Back Figure 9. The main menu. Connections Enter the menu by pressing the “Menu” Soft key, or the confirmation button on the Navigation key.
User Manual TD 92477GB Ascom d62 DECT Handset Connect Bluetooth Barcode Reader This can only be done if Bluetooth connection is enabled and if the Bluetooth barcode reader is in pairing mode. See Enable Bluetooth Connection, user manual for the Bluetooth barcode reader, and 7.9 Send Data with Bluetooth Barcode Reader...
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User Manual TD 92477GB Ascom d62 DECT Handset Select "System" Select "Subscribe" Press "Next". Enter System name (optional). If no system name is entered, the default name will be used. That is System A, System B etc. depending on which system name that is free.
User Manual TD 92477GB Ascom d62 DECT Handset 9.1.4 In Charger Redirect Calls While Charging Calls can be redirected to another extension when the handset is placed in a charger. In addition, message absence is also enabled when calls are redirected. See...
User Manual TD 92477GB Ascom d62 DECT Handset Deactivate the Charging Mode Select “In charger”. Select “No action”. Press "Select" to save the setting. Calls Enter the menu by pressing the “Menu” Soft key, or the confirmation button on the Navigation key.
9.2.4 Push to Talk Note: This function is applicable for d62 Messenger and d62 Protector only. The push-to-talk (PTT) function can be described as a group/conference call. A PTT session can be triggered from the system, by an alarm, or by a user that sends an invitation to a PTT group from the handset.
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User Manual TD 92477GB Ascom d62 DECT Handset Press and hold the Mute button to open the microphone for transmitting. The microphone is muted again when the Mute button is released. Reject a PTT Invitation - Voice Style Press to reject the PTT invitation. The handset will return to the previously shown screen.
Call a PTT Group Note: PTT group(s) must be defined in the PDM and Messaging Group(s) in IMS2 to be able to use this function. See Configuration Manual, Ascom d62 DECT Handset, TD 92639GB and Installation and Operation Manual, IMS2, TD 92586GB.
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User Manual TD 92477GB Ascom d62 DECT Handset The handset sends an absence reason code to the system by establishing a call. The call will automatically be disconnected after a few seconds. Deactivate the Absence Setting Enter “Call service” in the menu.
User Manual TD 92477GB Ascom d62 DECT Handset The handset sends a diversion reason code to the system by establishing a call. The call will automatically be disconnected after a few seconds. To stop diversion select "Deactivate" and press the confirmation button or the Soft key "OK".
Mark a service by using the on the navigation key. Press "More" Select "Edit". Edit the service parameters. Press "Back" 9.4.3 Delete Services Mark a service by using the on the navigation key. 1.Multifunction button is applicable for d62 Talker/d62 Messenger only. 2009-12-08/ Ver. C...
User Manual TD 92477GB Ascom d62 DECT Handset Press "More". Mark "Delete" by using on the navigation key. Press "Select". Press "Yes" to delete the service. Messaging Enter the menu by pressing the “Menu” Soft key, or the confirmation button on the Navigation key.
User Manual TD 92477GB Ascom d62 DECT Handset Select "Call (No. in text)" Select number from the list. Select "Call" Save Number Select "View". Select "More". Select "Save number". Select "Work Number"/"Mobile number"/"Other number". Press "Add". Enter name for the contact.
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User Manual TD 92477GB Ascom d62 DECT Handset Select "Send". Delete Message Select "Delete". Select "Yes" to delete the message. Delete/Delete All Select "More". Select "Delete" or "Delete all". Select "Yes" if the unsent message shall be deleted. 2009-12-08/ Ver. C...
User Manual TD 92477GB Ascom d62 DECT Handset Profiles It is possible to set up an own profile for incoming calls, message alerts, vibrating alerts, key sound etc. This can be useful when there are many users on the same handset, and they want different sound profiles.
User Manual TD 92477GB Ascom d62 DECT Handset characters entered, and the messaging server will return a list of names and numbers that matches the search. Enter the menu by pressing the “Menu” Soft key, or the confirmation button on the Navigation key.
User Manual TD 92477GB Ascom d62 DECT Handset 9.7.4 Delete Contact Select "Delete contact". Select contact, and press "Delete". Press "Yes" to confirm. 9.7.5 Central Phonebook In the Central Phonebook it is possible to search by name or number. The last search result can be displayed.
Note: It is possible to answer/close an incoming call and/or press the alarm button while the keypad is locked. If configured in the PDM/IMS2, it is also possible to call an emergency call while the keypad is locked. See Configuration Manual, Ascom d62 DECT Handset, TD 92639GB.
User Manual TD 92477GB Ascom d62 DECT Handset Select “Locks”. Select “Auto phone lock”. Select “On”, or "On in charger". Enter PIN code Press "OK". If the PIN code is forgotten it can be removed by your distributor. Deactivate the Phone Lock Select “Locks”.
User Manual TD 92477GB Ascom d62 DECT Handset Press "Back" 9.8.4 Time & Date Settings Set Time Format Select "Time & Date" and press "Select". Select Time format. The actual time format will be displayed. Selectable time format: • 12:00 (AM/PM) •...
User Manual TD 92477GB Ascom d62 DECT Handset Select "Automatically" and/or "Loudspeaking". Press "Change" to change the setting. The check box will be marked. Press "Back" to save the setting.To remove the setting, press "Change". The check box will be unmarked.
This can be useful during administration of handsets for new users. See also Configuration Manual, Ascom d62 DECT Handset, TD 92639GB. 1.This is a licence dependent feature and is applicable for d62 Messenger and d62 Protector only. 2009-12-08/ Ver. C...
System Handling 11.1 Software Upgrade and Additional Features Software and parameters in the handset d62 can be upgraded by using the PDM or the IMS2. See Installation and Operation Manual, Portable Device Manager (PDM) Windows Version, TD92325GB, or Installation and Operation Manual IMS2, TD 92586GB.
User Manual TD 92477GB Ascom d62 DECT Handset Troubleshooting This section contains information on how to solve common operational problems, and warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact your system administrator.
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User Manual TD 92477GB Ascom d62 DECT Handset Error or Warning Messages Display shows Probable cause Action or comment No access The network is in range, but no Switch handset off and then access rights. switch it on again or contact system administrator.
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User Manual TD 92477GB Ascom d62 DECT Handset Could not encrypt The parameter "Encryption 1) Disable the "Encryption connection Required" is enabled in the Required" parameter in handset in combination with; handset; and/or, 1) Unencrypted base station(s); and/or, 2) Enable the encryption in the base station(s);...
User Manual TD 92477GB Ascom d62 DECT Handset Operation Notice 13.1 Accessibility and Voice Quality The base network is not always available. If you do not get in contact with your system, contact your system administrator. For best voice quality, avoid positioning near computer, radio or similar equipment.
User Manual TD 92477GB Ascom d62 DECT Handset Maintenance 14.1 Maintenance of Batteries 14.1.1 Battery Warnings The "Low battery" icon is displayed when the battery has 10% or less remaining capacity left. In addition; a warning signal sounds every minute, the LED flashing orange, and the dialog window "Battery low.
Make sure that the handset batteries are charged before starting the easy replacement procedure. Switch off the new handset by long pressing 1. A handset’s product license, for example d62 Messenger, and/or license dependent functions can be moved to another handset using PDM/IMS2. 2009-12-08/ Ver. C...
User Manual TD 92477GB Ascom d62 DECT Handset 14.2.2 Easy Replacement Procedure During the Easy Replacement procedure, the LEDs of the handset and the charger follow the same LED indications. This means that if the old handset has a broken display, the LED indications on the charger and on the handset can be used to follow the replacement procedure.
The handset is automatically restarted. LED Indications during Easy Replacement The following table shows the LED indications that are used for the d62 and the charger during the easy replacement procedure. LED indication...
User Manual TD 92477GB Ascom d62 DECT Handset 14.4 Attach the Swivel-type Clip Attach the swivel-type belt clip as described in the illustration below. Figure 2. Figure 15. Screw the swivel-type clip into position. 14.5 Attach Cover for No Clip Attach the enclosed cover as described in the illustration below when no clip is to be used.
User Manual TD 92477GB Ascom d62 DECT Handset Document History For details in the latest version, see change bars in the document. Version Date Description 2009-02-02 First released version 2009-03-18 WSM replaced with IMS2 2009-12-08 Chapter 9.2.4 Push to Talk on page 47 added.
User Manual TD 92477GB Ascom d62 DECT Handset Appendix A: Bluetooth Headset A.1 Introduction Bluetooth technology replaces the cord between the handset and the headset. This allows the user to move more freely and eliminates the risk of a headset cord getting stuck.
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A.4 Headsets A number of Bluetooth headsets for different work situations have been tested together with the handset. Refer to the Ascom Wireless Extranet Website for a list of verified Bluetooth headsets. Since the Bluetooth supports the Bluetooth 2.0 standard, other headsets may also work although not verified by Ascom.
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User Manual TD 92477GB Ascom d62 DECT Handset When a new headset has been selected any previous headset will automatically become disconnected. A.5.5 Remove a Headset To remove a Bluetooth Headset enter in the handset menu, select "Bluetooth" > "Headset". Step with the navigation key, to the headset to be removed and press the soft key "More".
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User Manual TD 92477GB Ascom d62 DECT Handset A.8 Messaging When a text message is received a beep sounds in the Bluetooth headset. A.9 Transfer a call A.9.1 Transfer a Call to the handset To transfer a call to the handset from the Bluetooth headset, press the soft key "More" on the handset during the call, and select “Audio transfer”.
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User Manual TD 92477GB Ascom d62 DECT Handset A.13 Environmental Requirements A.13.1 Bluetooth Headset Battery See the manual for the Bluetooth headset. 2009-12-08/ Ver. C...
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User Manual TD 92477GB Ascom d62 DECT Handset A.14 Troubleshooting Problem Reason Solution No headset found Headset is turned off Turn on headset Headset is out of battery Charge headset Headset is out of range Move headset closer to handset <...
Bluetooth Barcode Readers A number of Bluetooth barcode readers for different work situations have been tested together with the handset. Refer to the Ascom Wireless Extranet Website for a list of verified Bluetooth barcode readers. Since the Bluetooth supports the Bluetooth 2.0 standard, other Bluetooth barcode reader may also work although not verified by Ascom.
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User Manual TD 92477GB Ascom d62 DECT Handset The Bluetooth barcode reader is displayed in the handset menu “Barcode reader found”. Press the Softkey "Select" on the handset to select the Bluetooth barcode reader. The pairing starts. A PIN-code is requested for the Bluetooth barcode reader. Enter the PIN-code press "Select"...
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User Manual TD 92477GB Ascom d62 DECT Handset Barcode Reader Operation B.5.1 Using the Bluetooth Barcode Reader The procedure on how to use the Bluetooth barcode reader may vary depending on which type/model that is used. Refer to the manual for the Bluetooth barcode reader. The following instruction can be used as a guideline.
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User Manual TD 92477GB Ascom d62 DECT Handset Index On/Off button ..........14 Numerics Ongoing call ..........13 3rd party ............13 Operating Area..........68 Out of Coverage........... 68 Antenna............8 PIN code ............60 PTT Message Style ........33, 47 Battery ............
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