2.2.2 Over-the-air via IP-DECT ................4 3 Installation of handsets ..................5 3.1 Preparing PDM Windows Version or IMS2 for handling of d62 ......5 3.2 Installation of a new handset ................5 3.2.1 Handset installation, Scenario 1 (Recommended) ........6 3.2.2 Handset installation, Scenario 2 ..............
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Configuration Manual TD 92639GB Ascom d62 DECT Handset 5.1.3 Save a handset configuration as a template ..........16 5.1.4 Synchronizing a handset with PDM ............16 5.2 Voice Mail ......................17 5.3 Central Phonebook ..................17 5.4 Company Phonebook ..................17 5.4.1 Create a phonebook file ................
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Configuration Manual TD 92639GB Ascom d62 DECT Handset 6.4 LED indications ....................31 7 Troubleshooting ....................32 7.1 Fault Symptoms ....................32 7.2 Display Information in Handset ................ 32 7.3 Error Messages in PDM ..................34 8 Related Documents ....................35 9 Document History ....................
This document is a guide for installing, configuring and maintaining functionality of the d62 handsets. The d62 can be used straight away in your system but it is highly recommended to install the Portable Device Manager (PDM) Windows Version or the Integrated Wireless Messaging and Services application (IMS2).
Configuration Manual TD 92639GB Ascom d62 DECT Handset Functionality matrix The following matrix shows which functionality that can be used by the different product licenses (Talker, Messenger, and Protector) and requires settings via PDM. Talker Messenger Protector Company Phonebook Central Phonebook...
Getting started with Configuration of the d62 handset It is possible to configure the d62 handset by inserting it into a desktop charger (DC4) or rack charger (CR3). The charger is connected via USB or ethernet to the PDM Windows Version or the IMS2.
Configuration Manual TD 92639GB Ascom d62 DECT Handset 2.2.1 Via Chargers • Connect a desktop charger (DC4) or a rack charger (CR3) via the Ethernet port to the network. The charger is by default configured to connect to the network using DHCP. If DHCP is not used in the network, connect each charger via USB to a PDM Windows Version and configure a static IP address.
For PDM, see Installation and Operation Manual, Portable Device Manager (PDM), Windows Version, TD 92325GB or Installation and Operation Manual, IMS2, TD 92586GB. Preparing PDM Windows Version or IMS2 for handling of d62 If the parameter definition file (.def file) for the handset is not present in the PDM Windows Version or IMS2, it can be added by following the procedure below.
DECT system. Subscribe the handset towards the DECT system. The subscription procedure is described in User Manual, Ascom d62 DECT Handset, TD 92477GB. During the subscription procedure, the Number in PDM/IMS2 will automatically be set to be the same as the extension number.
Ascom d62 DECT Handset Subscribe the handset towards the DECT system. The subscription procedure is described in User Manual, Ascom d62 DECT Handset, TD 92477GB. In order to easily identify the handset, both the IPDI and the User ID are shown in the handset when initiating the subscription procedure.
See also Installation and Operation Manual, Portable Device Manager (PDM), Windows Version, TD 92325GB. Note: It is also possible to upgrade several handsets of the same device type (d62) simultaneously using the Baseline function in the IMS2. See Installation and Operation Manual, IMS2, TD 92586GB.
• Save the file on a computer with internet connection to access the License Web later on. Access the License Web by entering the address "https://ascom-ws.com/licenses" in a browser. The License Web is used for; • Importing the device information file •...
Shared Phone license can only be moved to a IP-DECT handset. An example of when to use the Move license command is when there is an unused d62 Talker and a d62 Protector with a broken display. Use the Move license command to move the Protector license to the d62 Talker which becomes a d62 Protector.
13. Replacement of handset with the IMS2 Both the old handset and the new handset must be of the same device type (d62 or d41). The same extension number is assigned to the new handset. Make sure that the old handset is saved in the IMS2. Start the Device Manager in the IMS2 and navigate to the "Numbers"...
The synchronization will take a while if the Contacts in the original handset contains a large number of contacts. 1. A handset’s product license (for example, d62 Messenger) and feature license(s) can be moved using the Move license function in the IMS2.
12. Both the old handset and the new handset must be of the same device type (d62 or d41). The same extension number is assigned to the new handset. The new handset should not be subscribed towards the PBX yet.
Configuration Manual TD 92639GB Ascom d62 DECT Handset A dialog window appears, asking the user to decide whether to use the Number settings in PDM or the Number settings in the device. Select PDM. The handset will automatically be synchronized and all data and parameter settings will be transferred to the new handset.
Select the Templates tab and open the menu "Template > New...". The Create Template window is opened. Select the device d62 and parameter version that matches the software version installed on the handset. Give the template a descriptive name. The parameters that are not part of the template will be left unchanged on the handset.
Note: It is also possible to apply a template on several handsets of the same device type (d62) simultaneously using the Baseline function in the IMS2. See Installation and Operation Manual, IMS2, TD 92586GB 5.1.3...
Configuration Manual TD 92639GB Ascom d62 DECT Handset Voice Mail In some systems it is needed to assign the handset number of the Voice Mail service. The parameter can be set specifically for each PBX subscription on the handset and is accessed from Systems >...
The menu is described in User Manual, Ascom d62 DECT Handset, TD 92477GB. Besides the default Call services functions, it is possible to define 10 extra system specific call services by codes.
Version, TD 92325GB. Note: It is also possible to upload a language on several handsets of the same device type (d62) simultaneously using the Baseline function in the IMS2. See Installation and Operation Manual, IMS2, TD 92586GB. Customize the Menu It is possible to customize the handset’s menu by turning certain menues On or Off.
• The encryption is enabled in the base station. See corresponding manual for the base station. • If Ascom´s base station is used, the software version must be 3.1.x or greater. • The handset software version must be 2.9.7 or greater.
Configuration Manual TD 92639GB Ascom d62 DECT Handset 5.13 Base station positioning An approximate location of the handset is possible to sent along with an alarm. The handset evaluates the field strength ratio of the individual radio Base Stations and sends the best-rated Base Station ID to indicate an approximate location of the handset.
Configuration Manual TD 92639GB Ascom d62 DECT Handset L1- L4 shows the four last valid location IDs. The location ID with highest difference between the measured signal strength and threshold value is regarded as the current location (L1). This means that only one current location may exist, even if several valid locations have been received.
See User Guide, Site Survey Tool, TD 92220GB. 5.18 Push Button Alarm Note: This feature is applicable for d62 Protector only. It is possible to configure how alarms shall be handled in a system. An alarm can be activated by a user in two different ways: •...
5.14 DECT Location on page 21. 5.19 Interactive Messaging and IM parameters This feature only works in d62 Messenger and Protector, not in Talker. IM parameter settings can be set, and for the current version of parameter definitions, they are found at: Settings >...
Configuration Manual TD 92639GB Ascom d62 DECT Handset parameter is found at: Systems > System X > Registration data. 5.23 Emergency Call Number This is a phone number for emergency calls. It is always possible to call this number, regardless of whether phone-lock or key-lock are active or not. The Parameter is found in a template/Number in PDM/IMS2 in the "Settings"...
Settings > Owner ID Note: It is also possible to configure the Owner ID via the handset menu. See User Manual, Ascom d62 DECT Handset, TD 92477GB. 5.27 Profiles It is possible to set up an own profile for incoming calls, message alerts, vibrating alerts, key sound etc.
IP-DECT system. Renaming the handset in PDM will also make it easier to find and administrate the handset in PDM. See also User Manual, Ascom d62 DECT Handset, TD 92477GB for information on how to log on a handset.
The handset can be configured to receive data from a bluetooth barcode reader and then send the data to another destination. See also User Manual, Ascom d62 DECT Handset, TD 92477GB for information on how to connect a bluetooth barcode reader.
To activate the Admin Menu, enter the Call time screen and press > * < < * <. Figure 4 on page 30 shows the Admin menu tree for the d62 DECT handset. 1.Requires a functionality license and is applicable for d62 Messenger and d62 Protector only. 2009-12-08/ Ver. C...
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• Yes • No *) This is a license dependent feature and is applicable for d62 Messenger and d62 Messenger only. Figure 4. Admin Menu in d62. Other menues are described in User Manual, Ascom d62 DECT Handset, TD 92477GB.
For quick access to the handset’s menus for entering data, short codes can be used in idle mode. Menu Code Enter license key *#35# LED indications The following table shows the LED indications that are used for d62. LED indication Description None Switched off. Green, fixed Handset fully charged and in charger.
Configuration Manual TD 92639GB Ascom d62 DECT Handset Troubleshooting This section contains information on how to solve common operational problems, and information on warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact the system administrator.
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Configuration Manual TD 92639GB Ascom d62 DECT Handset SERVICE NEEDED Easy replacement procedure Send the handset for service. Invalid IPDI not followed correctly or failure during easy Note: This display message is replacement procedure. only shown in English. Enter PIN code Phone lock is activated.
1) Trying to downgrade the 1) The license(s) can be software of a handset that moved to an unlicensed has been upgraded with a handset (that is d62 Talker) product license and/or using IMS2. functionality license. 2) Use another software 2) The handset’s hardware...
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