ASCOM d62 Configuration Manual
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ASCOM d62 Configuration Manual

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TD 92639EN
Configuration Manual
Ascom d62 DECT Handset
08 December 2012 / Ver. H

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Summary of Contents for ASCOM d62

  • Page 1 TD 92639EN Configuration Manual Ascom d62 DECT Handset 08 December 2012 / Ver. H...

  • Page 2: Table Of Contents

    2.3 Device Management in Multiple Systems ................7 3 Installation of Handsets ....................8 3.1 Preparing PDM or Device Manager for Handling of d62 ........... 8 3.2 Installing a New Handset ......................8 3.2.1 Handset Installation in IP-DECT System using Easy Registration ......9 3.2.2 Handset Installation in DECT System (Manually) ............
  • Page 3 Configuration Manual TD 92639EN Ascom d62 DECT Handset 5.1.4 Synchronizing a Handset with PDM ................19 5.2 Voice Mail ............................19 5.2.1 Wildcard Characters in Voice Mail Number ...............19 5.3 Central Phonebook ........................20 5.4 Company Phonebook ........................20 5.4.1 Create a Phonebook File ....................20 5.4.2 Upload a Phonebook File ....................20...
  • Page 4 Configuration Manual TD 92639EN Ascom d62 DECT Handset 5.23 Site Survey Tool ........................32 5.24 Common Alarm Settings .......................32 5.25 Push Button Alarm .........................33 5.25.1 Call Predefined Number without Sending Alarm ..........34 5.26 Messaging Settings ........................34 5.26.1 Configure Message Alerts with Beep Codes ............37 5.26.2 Example of TTR/TTP settings ..................38...
  • Page 5 Configuration Manual TD 92639EN Ascom d62 DECT Handset 9 Document History ......................59 Appendix A: Programming Custom Sound ..............60 08 December 2012 / Ver. H...

  • Page 6: Introduction

    This document is a guide for installing, configuring and maintaining functionality of the d62 handsets. The d62 can be used straight away in your system but it is highly recommended to install the Portable Device Manager (PDM) Windows Version or the Integrated Wireless Messaging and Services application (IMS3) or the Unite Connectivity Manager (Unite CM).
  • Page 7 Configuration Manual TD 92639EN Ascom d62 DECT Handset Talker Ascom d62 Standard product license Unite Generic term for messaging system that unites different systems, for example System 900, System 9d, and teleCARE M. Unite Unite module handling users, communication interfaces,...

  • Page 8: Functionality Matrix

    Configuration Manual TD 92639EN Ascom d62 DECT Handset Functionality Matrix The following matrix shows the functions that are available under the different product licenses Talker, Messenger, and Protector. Note that the availability of certain functions is dependent on the respective product license. Available functions require settings to be made using the PDM/Device Manager.
  • Page 9 Configuration Manual TD 92639EN Ascom d62 DECT Handset DTMF settings for On-hook/PTT Own line settings Bluetooth Data Profile Upgradable to Messenger Upgradable to Protector 08 December 2012 / Ver. H...

  • Page 10: Getting Started With Configuration Of The D62 Handset

    Getting Started with Configuration of the d62 handset It is possible to configure the d62 handset by inserting it into a desktop charger (DC4) or rack charger (CR3). The charger is connected via USB or ethernet to the PDM or the Device Manager.

  • Page 11: Via Chargers

    Configuration Manual TD 92639EN Ascom d62 DECT Handset 2.2.1 Via Chargers • Connect a desktop charger (DC4) or a rack charger (CR3) via the Ethernet port to the network. The charger is by default configured to connect to the network using DHCP. If DHCP is not used in the network, connect each charger via USB to a PDM Windows Version and configure a static IP address.

  • Page 12: Device Management In Multiple Systems

    Configuration Manual TD 92639EN Ascom d62 DECT Handset Device Management in Multiple Systems When using a handset in multiple systems, it is possible to determine in which system the handset shall be synchronized with the Device Manager in the Unite module. This means that software upgrade and configuration of the handset only will be applied when it is present in the system where the handset shall synchronize with the Device Manager.

  • Page 13: Installation Of Handsets

    For PDM, see Installation and Operation Manual, Portable Device Manager (PDM), Windows Version, TD 92325EN. Preparing PDM or Device Manager for Handling of d62 If the parameter definition file (.def file) for the handset is not present in the PDM or the Device Manager, it can be added by following the procedure below.

  • Page 14: Handset Installation In Ip-Dect System Using Easy Registration

    Configuration Manual TD 92639EN Ascom d62 DECT Handset 3.2.1 Handset Installation in IP-DECT System using Easy Registration A handset can subscribe to an IP-DECT system automatically if the following are fulfilled: • The IP-DECT system is configured for Easy Registration, see the Installation and Operational Manual for your IP-DECT system.

  • Page 15: Maintenance

    See also Installation and Operation Manual, Portable Device Manager (PDM), Windows Version, TD 92325EN. Tip: It is also possible to upgrade several handsets of the same device type (d62) simultaneously using the Baseline function in the Device Manager. See the Installation and Operation Manual for the Unite module being used.

  • Page 16: View Handset Licenses

    Configuration Manual TD 92639EN Ascom d62 DECT Handset View Handset Licenses The license(s) of a handset can be viewed as follows; • In idle mode, press *#34# and select "License", or • View the license(s) via the Admin menu in the handset, see 6.1 Admin Menu Tree...

  • Page 17: License Upgrade Using Import Or Export

    • Save the file on a computer with internet connection to access the License Web later on. Access the License Web by entering the address "https://ascom-ws.com/licenses" in a browser. The License Web is used for; • Importing the device information file •...

  • Page 18: Move License

    Shared Phone license can only be moved to a IP-DECT handset. An example of when to use the Move license command is when there is an unused d62 Talker and a d62 Protector with a broken display. Use the Move license command to move the Protector license to the d62 Talker which becomes a d62 Protector.

  • Page 19: Replacement Procedure Choice Guide

    • Bluetooth pairing list • Company phonebook • Downloaded Language • Licenses 1. A handset’s product license (for example, d62 Messenger) and feature license(s) can be moved using the Move license function in the Device Manager. 08 December 2012 / Ver. H...

  • Page 20: Handset Replacement With Device Manager In Dect System

    Replacement Transfer on page 14. Both the old handset and the new handset must be of the same device type (d62). The same extension number is assigned to the new handset. The new handset should not be subscribed towards the PBX yet.

  • Page 21: Dect Frequency Band Configuration

    Ascom d62 DECT Handset Subscribe the new handset with the same extension number as the old handset. The subscription procedure is described in User Manual, Ascom d62 DECT Handset, TD 92477GB. During the subscription procedure, the handset’s User ID will automatically be set to the same as the extension number.
  • Page 22 Configuration Manual TD 92639EN Ascom d62 DECT Handset When the frequency band is set to "Multifrequency", the handset will adopt to the applicable frequency band (EU, US or Brazil) used in the specific region after it has been restarted. NOTE: The handset will adopt to the frequency band configured in the DECT system.

  • Page 23: Handset Configuration

    Select the Templates tab and open the menu "Template > New...". The Create Template window is opened. Select the device d62 and parameter version that matches the software version installed on the handset. Give the template a descriptive name. The parameters that are not part of the template will be left unchanged on the handset.

  • Page 24: Save A Handset Configuration As A Template

    Configuration Manual TD 92639EN Ascom d62 DECT Handset 5.1.3 Save a Handset Configuration as a Template It is possible to save all settings of a handset as template. Please note that this does not include contacts and other personal data. The template will only contain configuration data.

  • Page 25: Central Phonebook

    Configuration Manual TD 92639EN Ascom d62 DECT Handset Central Phonebook If the system is equipped with a messaging server with a phonebook service, the Central Phonebook on that server can be accessed from the handset. The number to be used is set to default 999999.

  • Page 26: Create Local Phonebook File

    The menu is described in User Manual, Ascom d62 DECT Handset, TD 92477GB. Besides the default Call services functions, it is possible to define 10 extra system specific call services by codes.

  • Page 27: Call Diversion In Profiles

    Configuration Manual TD 92639EN Ascom d62 DECT Handset Tip: Beside the default call diversion menus, it is possible to define 10 extra system specific services codes, see 5.6 Call Services. Select Systems > System X (where X represents A - H).

  • Page 28: In Call Menu

    Soft Key to an In Call Function on page 24. The menu is described in User Manual, Ascom d62 DECT Handset, TD 92477GB. The programming of the menu is done with PDM. For instructions on how to work with PDM, see Installation and Operation Manual, Portable Device Manager (PDM), Windows Version, TD 92325EN.

  • Page 29: Create/Hide A Soft Key To An In Call Function

    Configuration Manual TD 92639EN Ascom d62 DECT Handset Tip: Your supplier may have a template example that will configure the In call functions menu for the PBX. 5.9.2 Create/Hide a Soft Key to an In Call Function It is possible to configure the left Soft key or right Soft key as a shortcut to a certain In call function, or hide the Soft keys.

  • Page 30: Configure Dtmf

    Version, TD 92325EN. Tip: It is also possible to upload a language on several handsets of the same device type (d62) simultaneously using the Baseline function in the Device Manager. See Installation and Operation Manual, IMS3, TD 92762EN. 08 December 2012 / Ver. H...

  • Page 31: Customize The Menu

    Configuration Manual TD 92639EN Ascom d62 DECT Handset 5.13 Customize the Menu It is possible to customize the handset’s menu by turning certain menues On or Off. This is done in the PDM/Device Manager by editing a template (or a Number setting) for the handset (or Number).

  • Page 32: Enable/Disable Call List

    • No action - no action will be performed when handset is placed in charger • Switch off - the handset will be switched off when placed in charger Redirect - the handset will redirects all calls and messages (d62 Messenger and d62 Protector only) when placed in charger....

  • Page 33: In Charger Action When In Call

    When the feature is enabled, it is not possible to register to a home base. Using the "Edit template" feature in the PDM, the parameter can be found at Systems > Home_Base_Subscription. 1.Applicable for d62 Messenger and d62 Protector only. 08 December 2012 / Ver. H...

  • Page 34: Require Encrypted Base Station

    • The encryption is enabled in the base station. See corresponding manual for the base station. • If Ascom´s base station is used, the software version must be 3.1.x or greater. • The handset software version must be 2.9.7 or greater.

  • Page 35: Dect Location

    Configuration Manual TD 92639EN Ascom d62 DECT Handset 5.20 DECT Location Note: This is a license dependent feature, see 4.4 Upgrade Handset by License on page 11. The parameter “DECT Location” for the Location Device must also be enabled. Contact the system administrator for more information.
  • Page 36 Configuration Manual TD 92639EN Ascom d62 DECT Handset See also figure Figure 4. - 60 dBm (Threshold value) - 50 dBm (Signal strength) DECT Location Device Handset Figure 4. A handset locates a valid DECT location ID. figure 4, a DECT location device has the threshold value -60 dBm and a handset is within range and measures the DECT location device’s signal strength to -50 dBm.

  • Page 37: Special Location

    5.23 Site Survey Tool See User Guide, Site Survey Tool, TD 92220GB. 5.24 Common Alarm Settings Note: This feature is applicable for d62 Protector only. In a template or Number in PDM/Device Manager, the parameters for activation are found Alarm > Common Parameters in the current version are: •...

  • Page 38: Push Button Alarm

    5.25 Push Button Alarm Note: This feature is applicable for d62 Protector only. It is possible to configure how alarms shall be handled in a system. An alarm can be activated by a user in two different ways: •...

  • Page 39: Call Predefined Number Without Sending Alarm

    5.20 DECT Location on page 30. 5.26 Messaging Settings NOTE: This feature is applicable for d62 Messenger and d62 Protector only. It is possible to configure how incoming messages shall be indicated and displayed in handset. The parameters can be found at: Settings >...
  • Page 40 Configuration Manual TD 92639EN Ascom d62 DECT Handset Configure Message Alerts with Beep Codes on page 37. • Message alert during call Determines if a message alert should be played when receiving a message during a call. • Message volume Determines the message volume for incoming messages.
  • Page 41 Configuration Manual TD 92639EN Ascom d62 DECT Handset • Call priority This parameter determines: - whether call information presented on the display during incoming, ongoing and outgoing call shall be suppressed when viewing a message - whether an ongoing call shall be disconnected when receiving a PTT invitation with Answer mode set to “Automatically”.

  • Page 42: Configure Message Alerts With Beep Codes

    Configuration Manual TD 92639EN Ascom d62 DECT Handset Settings > Display • Rotate display text Determines if incoming messages shall be displayed upside down. This can be useful if you wear the handset in a belt and want to read the message without rotating the handset.

  • Page 43: Example Of Ttr/Ttp Settings

    Configuration Manual TD 92639EN Ascom d62 DECT Handset In the Message alert drop-down list, select “Enhanced beeps according to beep code”. Custom sounds according to beep code Beep code sent from a system/application The handset plays: Beep code 0 No message alert is played...
  • Page 44 Configuration Manual TD 92639EN Ascom d62 DECT Handset New messages Prio 7 14:04 Prio 4 14:03 Prio 2 14:02 Prio 2 13:59 Prio 7 Prio 7 14:04 14:04 Prio 4 Prio 4 14:03 14:03 Prio 4 Prio 4 13:58 Prio 2...
  • Page 45 Configuration Manual TD 92639EN Ascom d62 DECT Handset After 20 seconds, TTP expires for the message with prio 1 and the message is placed in the queue. The message with priority 2 is shown again and its TTP continues. TTP expires after 10 seconds for the message with priority 2. In this case, all messages have been shown 20 seconds each, and the oldest shown message with the highest priority is displayed (in this case, the message with priority 1).

  • Page 46: Broadcast And Multicast Messaging

    Messaging Inbox. 5.26.3 Broadcast and Multicast Messaging This feature is supported by d62, but no parameter settings are required. 5.27 Name Presentation The name presentation function displays details of a caller identity in the active area of the display of the called party handset.

  • Page 47: Display Management Parameter

    Configuration Manual TD 92639EN Ascom d62 DECT Handset 5.27.1 Display Management Parameter In addition to the PBX configuration, the extent to which caller identification is shown may also be affected by the configuration of the parameter Display Management and Local Phonebook Name.

  • Page 48: Services

    For example, "Unknown Caller". 5.28 Services Note: This feature is applicable for d62 Messenger and d62 Protector only. From PDM/Device Manager, it is possible to configure up to 10 services that can be reached from the Services menu.

  • Page 49: Audio Adjustment

    Configuration Manual TD 92639EN Ascom d62 DECT Handset 5.31 Audio Adjustment It is possible to configure microphone gain and side tone to achieve optimal audio quality for each working environment. The following parameters can be found at: Audio > Normal >...

  • Page 50: Configuration Of Headset Button

    Note: See the User Manual for the Bluetooth headset for more information on how to connect it and use its answer button. This feature is not applicable for d62 Talker. In the Call with headset button drop-down list, select one of the following: •...

  • Page 51: Display Management Layout

    If wanted, select the profile to be activated in the handset by selecting User Profiles > Active Profile. Tip: It is also possible to configure profiles via the handset menu. See User Manual, Ascom d62 DECT Handset, TD 92477GB. 5.36.2 System Profiles Note: This feature is applicable for d62 Messenger and d62 Protector only.
  • Page 52 Configuration Manual TD 92639EN Ascom d62 DECT Handset It is possible to set up a system profile in order to force a handset to use certain settings and preventing that a user changes these settings. The system profile is set up in two steps: Create sub groups.
  • Page 53 Configuration Manual TD 92639EN Ascom d62 DECT Handset • Function - Determines the function to be connected to the soft key. • Value - Determines a value (for example, phone number) to a function. The value is only needed for some functions.

  • Page 54: Shortcuts

    Shortcuts are configured via parameters in the "Shortcuts" folder. Note: When programming Soft keys both name and function must be set. Tip: It is also possible to configure shortcuts via the handset menu. See User Manual, Ascom d62 DECT Handset, TD 92477GB.

  • Page 55: Push-To-Talk (Ptt) Group Call

    IP-DECT system. Renaming the handset in PDM will also make it easier to find and administrate the handset in PDM. See also the User Manual for Ascom d62 DECT Handset for information on how to log on a handset.
  • Page 56 Configuration Manual TD 92639EN Ascom d62 DECT Handset Note: If no number is defined, the data is transmitted as user data (that is, the data is sent to a system/application). Otherwise, the data is sent as a message (for example to another handset).

  • Page 57: Administration

    To activate the Admin Menu, enter the Call time screen and press > * < < * <. Figure 9 on page 53 shows the Admin menu tree for the d62 DECT handset. 1.Requires a functionality license and is applicable for d62 Messenger and d62 Protector only. 08 December 2012 / Ver. H...
  • Page 58 • Yes • No *) This is a license dependent feature and is applicable for d62 Messenger and d62 Messenger only. Figure 9. Admin Menu in d62. Other menues are described in User Manual, Ascom d62 DECT Handset, TD 92477GB.

  • Page 59: Quick Access To The Handset's Device Information

    For quick access to the handset’s menus for entering data, short codes can be used in idle mode. Menu Code Enter license key *#35# LED indications The following table shows the LED indications that are used for d62. LED indication Description None Switched off. Green, fixed Handset fully charged and in charger.

  • Page 60: Troubleshooting

    Configuration Manual TD 92639EN Ascom d62 DECT Handset Troubleshooting This section contains information on how to solve common operational problems, and information on warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact the system administrator.
  • Page 61 Configuration Manual TD 92639EN Ascom d62 DECT Handset No System. The handset is out of The beeps can be stopped The handset beeps once a coverage, with the mute button. Then minute with a low tone or faulty handset. go into range.

  • Page 62: Error Messages In Pdm

    1) Trying to downgrade the 1) The license(s) can be software of a handset that moved to an unlicensed has been upgraded with a handset (that is d62 Talker) product license and/or using IMS3/Unite CM. functionality license. 2) Use another software 2) The handset’s hardware...

  • Page 63: Related Documents

    Configuration Manual TD 92639EN Ascom d62 DECT Handset Related Documents User Manual, Ascom d62 DECT Handset TD 92477GB Quick Reference Guide, Ascom d62 TD 92584GB Function Description, Product Licensing Overview TD 92677GB Installation Guide 9dLD Location Device TD 92175GB Installation and Operation Manual, ...

  • Page 64: Document History

    Configuration Manual TD 92639EN Ascom d62 DECT Handset Document History For details in the latest version, see change bars in the document. Version Date Description 2009-02-10 First released version 2009-04-17 Updated for over-the-air connection. 2009-12-08 Chapter Easy Replacement moved to the User Manual 6.4 LED indications...
  • Page 65 Configuration Manual TD 92639EN Ascom d62 DECT Handset Appendix A: Programming Custom Sound Before starting programming custom sound, it is recommended to have basic knowledge about notes. The melody in a custom sound is represented by a text string consisting of several elements.:...
  • Page 66 Configuration Manual TD 92639EN Ascom d62 DECT Handset Element Subelement Values Vibration Vibeon Vibeoff Repeat @0 (repeat forever) @<number of repetitions>, for example: "@2" repeats the melody string 2 times. Example of a melody/text string: Figure 5. ( ( *6 *6vibeon...

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