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TD 93119EN User Manual Ascom d63 DECT Handset 28 June 2016 / Ver. PA5...
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User Manual TD 93119EN Ascom d63 DECT Handset About this document Safety Precautions IMPORTANT: Read the Safety Precautions in Appendix B.Safety Precautions before using the handset. Save this manual. It includes important Safety Precautions and operating instructions. Save all instructions for future reference.
User Manual TD 93119EN Ascom d63 DECT Handset Contents 1 Introduction........................1 1.1 Abbreviations and Glossary ...................... 1 1.2 Functions and Accessories ......................2 2 Descriptions ........................4 2.1 The DECT Handset ........................5 2.2 Chargers ............................6 2.2.1 DC3 Desktop Charger and DP1 Desktop Programmer ..........6 2.2.2 CR3 Charging Rack ......................
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User Manual TD 93119EN Ascom d63 DECT Handset 3.10 Customizing the Menu Tree ....................21 4 Basic Operation ....................... 22 4.1 Switch the Handset On and Off .....................22 4.2 Log a Shared Phone On and Off .....................22 4.3 Turn the Audible Signal On or Off ..................23 4.4 Lock and Unlock the Keypad ....................23...
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User Manual TD 93119EN Ascom d63 DECT Handset 5.4.16 DTMF ..........................32 5.4.17 DECT Info .........................33 5.4.18 Send Data ........................33 5.5 Loudspeaking Function ......................33 5.6 Call Diversion ..........................33 5.7 Emergency Calls .........................34 6 Messaging ........................35 6.1 Mini Messaging ..........................35 6.2 Message List ..........................35 6.3 Receive a Message ........................35...
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User Manual TD 93119EN Ascom d63 DECT Handset 6.14.3 One Key Voicemail Access ...................45 7 Alarm Operation......................46 7.1 Push-button Alarm ........................46 7.2 Acoustic Location Signal ......................46 7.3 Test Alarm ...........................46 7.4 Alarm with Location Information ..................46 7.4.1 Alarm with Data .......................46 7.5 Automatic Call after Alarm .....................47...
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User Manual TD 93119EN Ascom d63 DECT Handset 8.7 Contacts ............................65 8.7.1 Call Contact ........................66 8.7.2 Add Contact ........................66 8.7.3 Edit Contact ........................67 8.7.4 Set Ring Signal for a Contact ..................67 8.7.5 Delete Contact ........................67 8.7.6 Central Phonebook ......................67 8.8 Settings ............................68 8.8.1 Sound and Alert Settings ....................68...
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User Manual TD 93119EN Ascom d63 DECT Handset 15.4 Attach the Swivel-type Clip ....................88 15.5 Attach Cover for No Clip ......................88 16. Energy Efficiency......................90 17 Related Documents....................... 91 18 Document History ......................92 Appendix A. Bluetooth Headset..................93 Appendix B. Safety Precautions..................99...
Ascom d63 DECT Handset Introduction This document describes features and settings available for the d63 handset. The handset is a feature-rich handset with color display, telephony, messaging, and Bluetooth. It is designed to be used in medium demanding environment such as hospital environment, but also office environment.
User Manual TD 93119EN Ascom d63 DECT Handset Functions and Accessories NOTE: Some functions are license/system dependent, or require configuration in handset via WinPDM/Device Manager. Functions General Easy registration Enhanced DECT Security Vibrator Headset connector Loudspeaking function 3 Programmable Soft keys...
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User Manual TD 93119EN Ascom d63 DECT Handset Functions Colored messaging Interactive messaging Patient ECG Waveform Monitoring Data with prefix Alarm Push button alarm Acoustic Location Signal (ALS) Alarm with data Location IR Location Location, base stations Accessories Desktop charger...
User Manual TD 93119EN Ascom d63 DECT Handset Descriptions PQRS WXYZ Figure 1. Description of the handset. Multifunction/Alarm button This button can be used as a shortcut to functions; long or double press modes. Depending on what model of handset that is used, the button can be used as a push button alarm or the button may be configured as a PTT button.
User Manual TD 93119EN Ascom d63 DECT Handset Voicemail access A quick access to the handset’s Voicemail. This is a system dependent feature. Key lock and Upper/Lower case Combined key lock and Upper/Lower Case Microphone Space To add space between text...
User Manual TD 93119EN Ascom d63 DECT Handset Battery The battery is a rechargeable Li-pol battery, placed under a battery cover. See 15.1.4 Replace the Battery on page 84. The battery is fully charged within four hours. See 15.1.2 Charge the Battery on page 84.
User Manual TD 93119EN Ascom d63 DECT Handset Icons and Text in the Display All functions and settings available to the user are shown as icons and text in the display. The icons and text in the display indicate functions and settings to which you have access.
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User Manual TD 93119EN Ascom d63 DECT Handset Icons “Signal strength” icon is visible in the upper left corner. The staples shown in display depends on the signal strength. “Full battery” icon is displayed in upper right corner. "Low battery warning” icon is shown when the battery has 10% or less remaining capacity left.
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"WinPDM/Device Manager communication" icon is visible when handset is communicating with WinPDM/Device Manager via advanced charger. "Profile active" icon "Talker" icon indicates that the handset is a d63 Talker model. "Messenger" icon indicates that the handset has a d63 Messenger product license.
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User Manual TD 93119EN Ascom d63 DECT Handset Menu icons The ”Contacts” menu contains all names/numbers in the Contacts list. In addition, a company phonebook* with up to 1000 entries can be downloaded to the handset via the WinPDM. A central phonebook* can also be accessed from the "Contact"...
User Manual TD 93119EN Ascom d63 DECT Handset Keys and Buttons 2.4.1 Off-hook key This key is used for connecting calls. One short press in standby mode opens the call list. 2.4.2 On-hook and On/Off Key This key is used for disconnecting calls and returning to main screen.
User Manual TD 93119EN Ascom d63 DECT Handset 2.4.7 Soft Keys soft keys Figure 4. Soft Keys. The three Soft keys are located just beneath the display and the functions of each Soft key is indicated by text in the display just above the keys.
User Manual TD 93119EN Ascom d63 DECT Handset Accessories 2.6.1 Belt Clips Two belt clip options are available: • Hinge-type clip The clip on the back of the handset is used to fasten the handset to a belt or similar. The clip can also be changed to a swivel-type.
User Manual TD 93119EN Ascom d63 DECT Handset Menu Tree Calls > —> • Call 7891 01:30 • Call list —> 7827 03:35 —> > • More • Time of call 7682 05:26 Edit number > • • Back 7845 20-Oct-03 >...
User Manual TD 93119EN Ascom d63 DECT Handset Contacts • Call contact ——> • Search • From contact list > ——> • Add contact ——> • Name > • New • Work number > • From Call list > • Mobile number >...
> Calls Multi press ---> Services > Connections Edit alarm data > Contacts *) Not applicable for d63 Advanced. Call PTT group** > Messaging **) Visible if defined in WinPDM/Device Manager. Services Profiles Settings Absence* Call services Tip: When configuring the Phone call function, a variable or character U can be added to the Enter number field that allows the user to enter additional numerical character(s) before calling the number.
User Manual TD 93119EN Ascom d63 DECT Handset Connections —> • Enable / Disable • Bluetooth • Add new > • Headset —> • Headset —> • Mic on boom • Mic on cable • Hearing Protection • System —>...
User Manual TD 93119EN Ascom d63 DECT Handset In Call The In Call menu displays a list of functions that can be accessed during a call. To see the available functions, press the "More" soft key. Some functions are always provided and others may be made available by the administrator via the WinPDM/Device manager.
User Manual TD 93119EN Ascom d63 DECT Handset Basic Operation Switch the Handset On and Off Switch on the Handset Press and hold . When pressing , the handset vibrates and the display lights up. Switch off the Handset Prerequisite: The handset is in idle mode: Tip: While in a menu, press to return to idle mode.
Turn the Audible Signal On or Off Note: If handset restrictions are enabled, you might not be able to turn off the audible signal. See Configuration Manual, Ascom d63 DECT Handset, TD 93151EN. A long press on the in idle mode, changes between ring signal on/off.
User Manual TD 93119EN Ascom d63 DECT Handset Lock and Unlock the Handset The handset can be locked to prevent unauthorized use. If this function is activated, a PIN code has to be entered for example to switch on the handset, to answer an incoming call etc.
In addition, the headset button can be configured with a specific function, such as post-dial, dial last called number, or dial a predefined number. See Configuration Manual, Ascom d63 DECT Handset, TD 93151EN for more information. Other answering methods can also be set in the Settings menu, see 3.8 Settings...
User Manual TD 93119EN Ascom d63 DECT Handset Outgoing Call 5.3.1 Pre-Dial Enter the number and press to get the line. The number is displayed while dialling. The Soft key "Clear" can be pressed to erase the number if required. The navigation key can be used to step, add or delete digits from the middle of a number.
User Manual TD 93119EN Ascom d63 DECT Handset 5.3.6 Dial the Sender of a Message You can call the sender of a message stored in the message list, from the Messaging menu. Open the menu by pressing the confirmation button, or the soft key "Menu".
User Manual TD 93119EN Ascom d63 DECT Handset During a Call NOTE: Some of these functions are system dependent. The parameters are set up in the WinPDM/Device Manager, see the Configuration Manual for the handset (TD number: See Related Documents on page 91).
User Manual TD 93119EN Ascom d63 DECT Handset 5.4.5 Lock and Unlock the Keypad during a Call To prevent accidentally pressing keys, the keys can be locked during a call. This can be useful when a headset is used and the handset is attached to a pocket or belt.
User Manual TD 93119EN Ascom d63 DECT Handset 5.4.9 End a Call Prerequisite, a new call has been started during conversation, see 5.4.7 Start a New Call during Conversation on page 29. NOTE: This option is only visible if configured in the handset. For more information, see the...
User Manual TD 93119EN Ascom d63 DECT Handset 5.4.12 Conference Call Prerequisite, a new call has been started during conversation, see 5.4.7 Start a New Call during Conversation on page 29. NOTE: This option is only visible if configured in the handset. For more information, see the...
User Manual TD 93119EN Ascom d63 DECT Handset 5.4.15 Answering Call Waiting Depending on system setup and configuration, this feature might be handled in one of two different ways: Method 1 During an ongoing conversation and a short tone for another incoming call appears, do as follows: Press the soft key "More"...
User Manual TD 93119EN Ascom d63 DECT Handset 5.4.17 DECT Info DECT info is an advanced function intended for an administrator using the handset to measure RF link and system parameters as part of a troubleshooting or site surveying procedure. This option is only visible if the Admin menu is activated as described in section 11.1 Admin Menu...
User Manual TD 93119EN Ascom d63 DECT Handset Emergency Calls If configured in the WinPDM/Device Manager, any one of up to five predefined emergency numbers can be called, even if the handset or keypad has been locked. For additional information, see sections 8.8.2 Keypad Lock Settings...
User Manual TD 93119EN Ascom d63 DECT Handset Messaging Mini Messaging NOTE: The support for this feature is dependent on what model of handset that is used. For more information, see 1.2 Functions and Accessories on page 2. Depending of what model of handset that is used, it can receive text messages with a maximum of 12 characters.
User Manual TD 93119EN Ascom d63 DECT Handset 6.3.1 Read a Stored Message Enter “Messaging” in the menu, see 3.4 Messaging on page 17. Select “Inbox”. Select stored message from the list. Press "View" to read the message. 6.3.2 Reply to a Message To reply when receiving a message, do as follows: Press “Reply”.
User Manual TD 93119EN Ascom d63 DECT Handset Select "Call sender". 6.3.6 Call a Number Included in a Message If the sender has written a number in the message, the number can be called without dialling. This option is only visible if the number consists of minimum 3 digits.
User Manual TD 93119EN Ascom d63 DECT Handset • When the user is writing a message using the handset Messaging function without having to type a completely new message. See 6.3.9 Write and Send a Message on page The Templates Menu...
User Manual TD 93119EN Ascom d63 DECT Handset Select message. Press "View" to read the message. 6.3.11 Send to Another Destination Enter “Messaging” menu, see 3.4 Messaging on page 17. Select “Inbox” or "Sent". Select message. Press "More". Select "Forward".
They are shown as unread in the message list and are not shown as read until they have been closed. See Configuration Manual, Ascom d63 DECT Handset, TD 93151EN for more information how to set the parameters.
User Manual TD 93119EN Ascom d63 DECT Handset Figure 6. Example of an interactive message Mobile data from the handset can initiate the application to send the interactive message, 6.13 Mobile Data on page 44. For more information, see the Function Description, Interactive Messaging (TD number: See 17 Related Documents on page 91).
User Manual TD 93119EN Ascom d63 DECT Handset messages. In figure 7 on page 42, there are two colored messages, a new message and a read message, in the message inbox (left in the figure). The messages are indicated by a gradient color bar behind the envelopes.
User Manual TD 93119EN Ascom d63 DECT Handset 6.12 Calling while Reading a Text Message A user can make a call while reading a text message to review and discuss the message with the called party. The called party may be either: •...
User Manual TD 93119EN Ascom d63 DECT Handset Redisplay the Message and Terminate the Call Press . The call is terminated and the ongoing call summary details are replaced by the redisplayed text message. 6.13 Mobile Data NOTE: The support for this system dependent feature is dependent on what model of handset that is used.
User Manual TD 93119EN Ascom d63 DECT Handset Press "Call". Voicemail is displayed with one entry in the message list regardless of the number of voicemail received. 6.14.3 One Key Voicemail Access A long press on digit key “1” in standby mode calls voicemail. If the extension number is not available a dialog window "Voicemail number not defined"...
User Manual TD 93119EN Ascom d63 DECT Handset Alarm Operation NOTE: The support for the following system dependent features are dependent on what model of handset that is used. For more information, see 1.2 Functions and Accessories page 2. See also the Configuration Manual for the handset (TD number: See...
User Manual TD 93119EN Ascom d63 DECT Handset Automatic Call after Alarm A handset can be setup to call a predefined number after an alarm has been sent. The number can also be dialled without sending an alarm by pressing a push-button that is not configured with alarm functionality.
User Manual TD 93119EN Ascom d63 DECT Handset Menu Operation 12:19 Messaging Calls Connections Shortcuts Messaging Services Settings Profiles Contacts Select Back Figure 8. The main menu. Connections Enter the menu by pressing the “Menu” Soft key, or the confirmation button on the Navigation key.
User Manual TD 93119EN Ascom d63 DECT Handset If needed, enter PIN code, see user manual for the Bluetooth headset. Press "OK". The dialog Successful pairing appears if the pairing process was successful. The Bluetooth headset is also connected indicated by a colored square in front of the headset.
User Manual TD 93119EN Ascom d63 DECT Handset 8.1.3 System The handset can subscribe up to eight different systems. Change System Select “Automatic” or a specific system. If the handset is set to “Automatic” it selects a system according to the priority list, see Priority on page 51.
User Manual TD 93119EN Ascom d63 DECT Handset Press "Next". An information text "Protection on?" is displayed. Select "Yes" if the new system is to be protected. NOTE: A protected system cannot be unsubscribed via the System menu. The unsubscribtion must be made via the Admin menu or the DECT system.
User Manual TD 93119EN Ascom d63 DECT Handset 8.1.5 In Charger Action when not in Call The behaviour of the handset placed in charger when not in call can be set in one of the following ways: Select “In charger”.
User Manual TD 93119EN Ascom d63 DECT Handset 8.2.1 Call List The 25 last received, dialled or missed calls are stored in a call list. If a number occurs more than once the last time stamp, together with the total number of occurrences, is shown.
User Manual TD 93119EN Ascom d63 DECT Handset 8.2.2 Missed Calls NOTE: The dialog window that appears for a missed call can be turned off. The handset can also be prevented from storing calls in the call list. The latter feature can for example be used to ensure privacy for users sharing the same handset.
User Manual TD 93119EN Ascom d63 DECT Handset 8.2.5 Accept an Invitation Accept Invitation Received as Incoming Call (PTT Basic) A PTT invitation received as an incoming call is indicated by the icon. In the dialogue window, a message containing maximum 24 characters can also be shown. See figure Figure 9.
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User Manual TD 93119EN Ascom d63 DECT Handset Figure 10. Incoming Invitation Received as a Message Press "Accept". The handset may accept the invitation automatically, start in inverted mute and loudspeaking mode, depending on the configuration of the received invitation.
User Manual TD 93119EN Ascom d63 DECT Handset NOTE: Depending on the priority of the invitation, the ongoing call might be disconnected immediately or after 10 seconds. If the user rejects the invitation, it can be re-joined later on, see 8.2.8 Re-join a Group...
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User Manual TD 93119EN Ascom d63 DECT Handset Absence Handling The reason for being absent and the return time can be specified here. Select "Call services". Select "Absence". Select the applicable absence reason in the list. The number of absence reasons (for example “Lunch”, “Meeting”, “Trip”...
User Manual TD 93119EN Ascom d63 DECT Handset The handset sends a diversion reason code to the system by establishing a call. The code is defined when configuring the diversion reason in the handset. For more information, see the Configuration Manual for the handset (TD number: See 17 Related Documents on page 91).
User Manual TD 93119EN Ascom d63 DECT Handset 8.3.2 Define Hot Keys Select "Hot keys". Select "0", "2" to "9". Select "Function", and press "Select" to select function for the Hot key. Select function from list, and press "Back". Select "Value" (only for some of the functions), and press "Select". Enter a value for example a handset number.
User Manual TD 93119EN Ascom d63 DECT Handset Select in the menu, and press the confirmation button or the Soft key "Select". 8.4.1 Add Services Select "Add new" from the "Services" menu. Choose an appropriate name for the service and enter the name in the "Name" field.
User Manual TD 93119EN Ascom d63 DECT Handset 8.5.1 Inbox Select "Inbox" to view the message list. Select a message by pressing up and down on the navigation key. Reply to Sender Select "View". Select "Reply". Enter text. Select "Send".
User Manual TD 93119EN Ascom d63 DECT Handset Enter name for the contact. Press "OK". Press "Save". The number is saved in the contact list. 8.5.2 Write New Messages Select "Write new message". Enter text, and press "Send". See also 6 Messaging on page 35....
User Manual TD 93119EN Ascom d63 DECT Handset Profiles An own profile can be set up for incoming calls, message alerts, message volume, vibrating alerts, key sound etc. This can be useful when there are many users on the same handset who require different sound profiles.
User Manual TD 93119EN Ascom d63 DECT Handset Activate Profile Enter the menu by pressing the “Menu” Soft key, or the confirmation button on the Navigation key. Select in the menu. Select profile from list. When a profile is activated, the icon and the name of the profile are displayed in idle mode.
User Manual TD 93119EN Ascom d63 DECT Handset Enter the menu by pressing the “Menu” Soft key, or the confirmation button on the Navigation key. Select in the menu, see 3.2 Contacts on page 16. 8.7.1 Call Contact Select "Call contact".
User Manual TD 93119EN Ascom d63 DECT Handset 8.7.3 Edit Contact Select "Edit contact". Select contact, and press "Edit" twice. Enter new name/number, and press "OK". Tip: A variable or the character U can be added to the Work/Mobile/Other number field to allow the user to enter additional numerical characters before calling the number.
User Manual TD 93119EN Ascom d63 DECT Handset View Last Search Result Select "Last result". Only the last result is displayed. Settings Enter the menu by pressing the “Menu” Soft key, or the confirmation button on the Navigation key. Select in the menu, see 3.8 Settings...
User Manual TD 93119EN Ascom d63 DECT Handset Turn the Vibrator On or Off If the vibrator is activated, it vibrates on incoming calls and messages. In addition, the vibrator can also be activated when receiving a message during a call. For more information,...
User Manual TD 93119EN Ascom d63 DECT Handset Activate the Automatic Key Lock The user activates the automatic key lock and sets the Auto lock time from the handset "Settings" menu in the following way: Select “Locks”. The "Locks" menu is displayed.
User Manual TD 93119EN Ascom d63 DECT Handset Enter PIN code. Press "OK". Press the "Back" soft key twice to return to the "Locks". Select "Auto lock time". Select the required lock time. If the PIN code has been forgotten, it can be removed by the handset distributor.
User Manual TD 93119EN Ascom d63 DECT Handset • MMM DD YYYY, for example, Sep 17 2016 • DD MMM YY, for example, 17 Sep 16 • DD.MM.YYYY, for example, 17.09.2016 • DD-MM-YYYY, for example, 17-09-2016 Press "Select" to save the setting.
User Manual TD 93119EN Ascom d63 DECT Handset 8.8.9 Change Owner ID The Owner ID is set to identify the handset. Select "Owner ID". Enter identity. Press "Save". 28 June 2016 / Ver. PA5...
User Manual TD 93119EN Ascom d63 DECT Handset Procedure Call When configuring the functions Call services, In Call menu, Contacts, or a shortcut or service to the Phone call function, the data added in these functions is static. When entering the...
User Manual TD 93119EN Ascom d63 DECT Handset System Profiles NOTE: The support for this feature is dependent on what model of handset that is used. For more information, see 1.2 Functions and Accessories on page 2. A system profile can be used when certain settings in a handset are required that the user is not allowed to change.
User Manual TD 93119EN Ascom d63 DECT Handset associated with the activation and deactivation of a system profile, refer to the system administrator. Advanced Functions 11.1 Admin Menu The handset has a hidden menu for system administrators. See the Configuration Manual...
User Manual TD 93119EN Ascom d63 DECT Handset System Handling 12.1 Software Upgrade and Additional Features Software and parameters in the handset can be upgraded by using the WinPDM or the Device Manager. See the Installation and Operation Manual for the Portable Device Manager (WinPDM) Windows Version, or the Installation and Operation Manual for the Device Manager.
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User Manual TD 93119EN Ascom d63 DECT Handset When the update is complete, a "Handset is updated" message is displayed to indicate that the handset is available for use, as shown in figure 15. Select the "OK" soft key to close the message.
User Manual TD 93119EN Ascom d63 DECT Handset Troubleshooting This section contains information on how to solve common operational problems, and warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact your system administrator.
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User Manual TD 93119EN Ascom d63 DECT Handset Fault Probable cause Action or comment 2) The IP-DECT system is not 2) Subscribe the handset configured for Easy Registration. manually, see Subscribe Handset in DECT System Manually on page 50, configure the system to...
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User Manual TD 93119EN Ascom d63 DECT Handset SERVICE NEEDED Easy replacement procedure not Send the handset for service. Invalid IPDI followed correctly or failure during easy replacement procedure. Note: This display message is only shown in English. Enter PIN code The handset’s lock is activated.
User Manual TD 93119EN Ascom d63 DECT Handset Operation Notice 14.1 Accessibility and Voice Quality The base network is not always available. If you do not get in contact with your system, contact your system administrator. For best voice quality, avoid positioning near computer, radio or similar equipment.
User Manual TD 93119EN Ascom d63 DECT Handset Maintenance 15.1 Maintenance of Batteries 15.1.1 Battery Warnings The "Low battery" icon is displayed when the battery has 10% or less remaining capacity left. In addition; a warning signal sounds every minute and the dialog window "Battery low.
15.2.1 Before Starting Easy Replacement Procedure Check that both the old handset to be replaced and the new replacement handset are of the same device type (d63). NOTE: The Easy Replacement procedure can be used if the old and new handsets have different product licenses, that is, Talker, Messenger, and Protector.
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