Qvis iBox nvr User Manual page 160

10. Time display is not correct.
These are the following possibilities:

Setup is not correct.

Battery contact is not correct or voltage is too low.

Crystal is broken.
11. Device cannot control PTZ.
These are the following possibilities:

Front panel PTZ error.

PTZ decoder setup, connection or installations are not correct.

Cable connection is not correct.

PTZ setup is not correct.

PTZ decoder and device protocols are not compatible.

PTZ decoder and device addresses are not compatible.

When there are several decoders, please add 120 Ohm between the PTZ decoder A/B
cables furthest end to delete the reverberation or impedance matching. Otherwise the
PTZ control will not be stable.

The distance is too far.
12. Motion detection function does not work.
These are the following possibilities:

Period setup is not correct.

Motion detection zone setup is not correct.

Sensitivity is too low.

For some versions, there is hardware limit.
13. I cannot log in client-end or web.
These are the following possibilities:

Please make sure you have at least Windows XP installed on to your system. The
system is compatible with Vista and Windows 7 also, but only 32-bit versions.

ActiveX control has been disabled.

No DirectX 8.1 or higher. Please upgrade display card driver.

Network connection error.

Network setup error.

Password or user name is invalid.

Client-end is not compatible with device program.
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