Fujitsu SPARC Enterprise T5140 Product Notes page 115

Sun Explorer may fail to collect the ILOM data (Tx000).
If failed, it may take more than 30 minutes to return an error.
Workaround: You can collect the ILOM data (Tx000) in another way.
1. Specify the option as follows.
# /opt/SUNWexplo/bin/explorer -w !Tx000
2. Confirm the version of ILOM.
Depending on the version of ILOM, the data collection method varies.
How to check the version
■
[Using ILOM command mode]
-> version
SP firmware 3.0.3.20.c
~ <-- ILOM3.0
SP firmware build number: 45383
SP firmware date: Tue Jun
SP filesystem version: 0.1.22
->
[Using ALOM CMT compatible shell]
sc> showsc version
SP firmware version: 3.0.3.20.c
sc>
3. Collect the ILOM data (Tx000).
In ILOM 3.0 or later
■
In the Integrated Lights Out Manager (ILOM) 3.0 Concepts Guide, refer to the "Collect
SP Data to Diagnose System Problems" section to collect the SP data information.
In ILOM 2.x or earlier
■
Collect the ILOM and ALOM data and supply it to service engineers along with the Sun
Explorer output.
a. Collect the following data on ILOM.
show /SP/users
show /SP/users/admin
show /HOST
b. Create an ALOM compatible user and collect the following data on ALOM.
2 15:38:58 PDT 2009
~ <-- ILOM3.0
Appendix A Fixed Issues 105