Answering A Call - Mitel 3600 User Reference Manual

Hosted key system
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Mitel IP Phone User Reference Guide

Answering a call

When an incoming call is received on a phone, several things happen: (1) the phone rings, (2)
a Line Appearance flashes, and (3) the LCD displays the phone number of the caller and, if
known, the name of the caller.
You can answer an incoming call by picking up the handset, pressing the ANSWER softkey,
or by pressing the Speaker key on the 5020/5220 IP phone or the
phone.
321: Robin Jones
ANSWER
You can pull back a call that has been answered by a twinned target phone by pressing the
corresponding Line Appearance key. See "Twinned calls" on page 50.
Using the handset
To answer your phone using the handset, follow these steps:
1. Lift the handset.
You have now answered the call. The LCD displays the caller's number and name (if known).
321: Robin Jones
TRANS
Note: If you choose to ignore the incoming call and select a different line appearance,
the line appearance continues to flash but the phone stops ringing.
2. To end the call while using the handset, choose one of the following:
Press the END softkey.
Replace the handset.
Using the speakerphone
To switch from the handset to the speakerphone during a call, follow these steps:
1. Press the Speaker key on the 5020/5220 IP phone or the
2. Replace the handset.
To end a call while using the speakerphone, choose one of the following:
Press the END softkey.
Press the Speaker key on the 5020/5220 IP phone or the
phone.
30
CONF
END
key on the 5224 IP
key on the 5224 IP phone.
key on the 5224 IP

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