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Mitel 3300 5020 User Manual

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User Guide for
Mitel 3300
5020 IP Phone
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Summary of Contents for Mitel 3300 5020

  • Page 1 User Guide for Mitel 3300 5020 IP Phone...
  • Page 2 On-screen menu keys Fixed keys Fixed keys Open/user Open/user Programmable Programmable keys keys Do Not Disturb Pick Up Rollover Voicemail Prime line...

  • Page 3: To Answer An Incoming Call

    5020 IP Phone Use: TO ANSWER AN INCOMING CALL Lift handset of ringing telephone Press flashing line button TO PLACE AN OUTGOING CALL Dial outside access code [9] Dial number you wish to call TO PLACE AN INTERNAL CALL Dial extension number TO PLACE A CALL ON HOLD With a call on the line, press HOLD To reconnect with caller:...

  • Page 4: Using Speakerphone

    TO PLACE A CONFERENCE CALL With a call on the line, press TRANS/CONF Dial second party (internal or external) Press CONFERENCE to bring all parties together USING SPEAKERPHONE If you initiate a call with the handset down, you will automatically be on the speakerphone.

  • Page 5: Call Forwarding

    Superkey Options The Superkey accesses ten features through an onscreen menu of yes and no questions. To access a specific feature, press the Superkey, then press NO until your chosen option is onscreen and then press YES. PHONEBOOK Using the phone book you can look up internal numbers. Select Phonebook and enter a few letter of the person’s name, then press Look-up.

  • Page 6: Timed Reminder

    TO PROGRAM SPEED DIAL Press SUPERKEY Press NO until you get to PERSONAL KEY (twice) Press YES Select KEY to PROGRAM Press CHANGE Press YES for Speed Call Dial [9] and the telephone number Dial extension number Press SAVE Press another key to program, or press Cancel to exit. TIMED REMINDER Allows you to program your phone to ring and remind you of an event.
  • Page 7 Voicemail Setting Up Your Voicemail Box: Press the Voicemail key and follow the system prompts. Your default password is 9999. After entering your password the system will explain the setting up your mailbox process, which consists of; changing your password, recording your name, and recording a greeting.
  • Page 8 If you press P to play your messages; You will have the following options after the message has played: Press P to repeat the message just played Press A to answer the message you just heard, send a response Press G to give the message to another mailbox, you will be given the opportunity to send an introduction with the message or send as is Press K to keep the message and play the next message...
  • Page 9 Press U to mark message as Urgent, which makes your message be heard first Press C to mark your message as Confidential. This will prevent the receiver from forwarding your message to any other mailbox Press R for a Receipt. The voicemail will send you a message telling you when your message has been heard.

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