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Mitel IP Phone User Reference Guide
Switch from speakerphone to handset on the 5340 phone
To switch from the speakerphone to the handset during a call, pick up the handset.
To end the call while using the handset, choose one of the following:
•
Press the END softkey.
•
Replace the handset.
Answering a second call on the 5340 phone
A second incoming call causes three things to happen: (1) the phone rings once, (2) a line
appearance flashes, and (3) the Information Area Display shows the number and name of the
caller, if known. If the name of the caller is unknown, either the phone number or "Unknown
Caller" is displayed.
To answer a second call, choose one of the following:
•
Press the flashing Line Appearance key. This puts the active call on hold and answers the
second call.
•
End the first call by replacing the handset. The phone will start ringing. Pick up the handset
again to answer the second call.
To switch between two active calls, press the flashing Line Appearance key. This puts the active
call on hold, and activates the other call.
Note: If the display shows )) prior to the number calling, this indicates that it is a second
call.
Answering a call group call on the 5340 phone
When an incoming call to a call group is received on a phone, the second line of the Information
Display Area shows the name of the group that was called. The first line continues to display
the number and name of the caller, if known.
321: Robin Jones
For: Sales Group
You can answer an incoming call group call by using the handset or the speakerphone.
Making a call on the 5340 phone
To make a call, follow these steps:
1. Lift the handset. This will select the next available Line Appearance. You can also start
dialing the number without lifting the handset. This will automatically select the next avail-
able Line Appearance and operate in speakerphone mode.
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