Answering A Second Call - Mitel 3600 User Reference Manual

Hosted key system
Table of Contents

Advertisement

Switching from speakerphone to handset
To switch from the speakerphone to the handset during a call, pick up the handset.
To end the call while using the handset, choose one of the following:
Press the END softkey.
Replace the handset.

Answering a second call

A second incoming call causes three things to happen: (1) the phone rings once, (2) a line
appearance flashes, and (3) the LCD displays the number and name of the caller, if known. If
the name of the caller is unknown, either the phone number or "Unknown Caller" is displayed.
))321: Robin Jones
To answer a second call, choose one of the following:
Press the flashing Line Appearance key. This puts the active call on hold and answers the
second call.
End the first call by replacing the handset. The phone will start ringing. Pick up the handset
again to answer the second call.
To switch between two active calls, press the flashing Line Appearance key. This puts the
active call on hold, and activates the other call.
Note: If the display shows )) prior to the number calling, this indicates that it is a second
call.
Answering a call group call
When an incoming call to a call group is received on a phone, the second line of the phone
LCD displays the name of the group that was called. The first line continues to display the
number and name of the caller, if known.
321: Robin Jones
For: Sales Group
To answer an incoming call group call, use the handset or speakerphone.
Using the phone system
31

Advertisement

Table of Contents
loading

Table of Contents