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Mitel IP Phone User Reference Guide
If you choose not to complete the transfer, press the QUIT softkey, then press the flashing Line
Appearance key to retrieve the original call.
Note: You can use the
Transfer to voice mail from the 5340 phone
If your administrator has configured an auto attendant for voice mail deposit, you can transfer
a caller directly to a co-worker's voice mail box.
To transfer a call to voice mail, follow these steps:
1. While on an active call, press the
the call on hold, and the Information Area Display prompts you with the "Transfer To:"
message.
2. Enter the extension of the auto attendant that your administrator has created for voice mail
deposit.
3. Select the auto attendant voice mail deposit option and enter the extension of the co-worker
to whom you are transferring.
4. Press the TRANSFER softkey (or the
tion Area Display shows the message "Transfer Complete" for approximately five seconds
before returning to an idle state.
Twinned calls on the 5340 phone
If you have configured your phone to be twinned to another external phone (the twinning target),
then incoming calls will simultaneously ring the other phone as well.
If you answer the call on your desk phone, the twinning target phone will stop ringing.
If you answer the call on your twinning target phone, the Line Appearance key on your desk
phone will remain lit. To pull back the call to your desk phone, simply press the corresponding
Line Appearance key. The call will be disconnected from the twinning target phone and you
will be connected on your desk phone.
Note that if neither your desk phone nor the twinning target phone answer an incoming call,
your call coverage setting will determine what happens to the call (see "Call Coverage" on
page 100). If the other phone has a voice message service associated with it, then your twinning
target phone's voice message service may answer the call first. If you want to avoid this
situation, then you should ensure that your call coverage is configured to answer calls before
the twinning target phone's voice message service.
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key instead of the TRANS or TRANSFER softkey.
key or the TRANS softkey. The system places
key) to complete the transfer. The Informa-
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