Mitel 3600 User Reference Manual page 104

Mitel IP Phone User Reference Guide
Feature Description
Monitor Call Assign the Monitor Call option to a memory
(LED) key to monitor and answer calls occurring on
another user's phone. For 5020/5220/5224
phones, see "Monitor call" on page 46. For
the 5212 phone, see "Monitor Call on 5212
IP phone" on page 66. For the Telematrix
3000, see "Monitor Call on the Telematrix
3000" on page 80. Note that a Monitor Call
Silent option is also available.
Note: Program the same number of Monitor
Call keys as the number of simultaneous
calls that you want to monitor on the other
user's phone. The maximum number of
simultaneous calls that can be monitored
equals the number of Line Appearances the
other user has programmed on their phone.
When you program multiple Monitor Call
keys for the same Monitor group, they are
ordered bottom to top, right to left. The first
Monitor Call key will monitor the first call
placed or received by the other user (not
necessarily the first Line Appearance) and so
on.
Example: Number of Line Appearances pro-
grammed on the "monitored" user's phone: 4
Monitor Call keys programmed: 2
1. The "monitored" user selects his fourth
Line Appearance to make a call when none
of his other Line Appearances are in use.
The first Monitor Call key is used to monitor
this call.
2. An incoming call is received on the "moni-
tored" user's first Line Appearance while the
fourth Line Appearance is still in use. The
second Monitor Call key is used to monitor
this call.
3. A second incoming call is received on the
"monitored" user's second Line Appearance
while first and fourth Line Appearances still in
use. This call is not monitored as there are
only two Monitor Call keys programmed and
they are both in use.
98
Default
Details
Label
Monitor Call Select the name of the user this
*** (extension key will be monitoring.
number of Note: The Monitor call option is
user moni- not displayed if you are not a
tored) member of a monitor group.
Status
N/A
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