Mitel MiVoice 6930 User Manual
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Mitel MiVoice 6930 User Manual

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MiVoice 6930 IP Phone
User Guide for MiCloud Connect
58015771 REV00

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Summary of Contents for Mitel MiVoice 6930

  • Page 1 MiVoice 6930 IP Phone User Guide for MiCloud Connect 58015771 REV00...
  • Page 2 ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.

  • Page 3: Table Of Contents

    Table of Contents About this guide ..............1 Documentation.
  • Page 4 Table of Contents Using The Intercom Through The Call History......... . 26 Deleting A Call From The Call History .
  • Page 5 Mitel Wireless LAN Adapter ........
  • Page 6 Mitel M695 Programmable Key Module (Button Box) ........

  • Page 7: About This Guide

    About this guide About this guide This guide explains how to use the basic features of your Mitel MiVoice 6930 IP Phone in MiCloud Connect. Documentation • Mitel MiVoice 6930 IP Phone Quick Reference Guide – Contains call handling instructions, an overview of the user interface (UI) and details on UI navigation, as well as information about other important features.

  • Page 8: Installation And Setting Up

    Mitel 6930 IP Phone User Guide for MiCloud Connect Installation And Setting up Please refer to the Mitel 6930 IP Phone Installation Guide included with your phone for basic installation and physical setup information. Tips For Your Comfort And Safety...

  • Page 9: Overview Of The 6930 Ip Phone

    Overview Of The 6930 IP Phone Overview Of The 6930 IP Phone Welcome to your IP phone! Figure 1 provides an overview of the Mitel MiVoice 6930 IP Phone components. Figure 2 on page 4 shows the ports on the back of the phone.

  • Page 10: Keys On The Phone

    PC Port Figure 2: Ports on the Back of the 6930 IP Phone Keys On The Phone The following table describes the keys on the Mitel MiVoice 6930 IP Phone. Description Directory key - Displays a list of your contacts.

  • Page 11: Plugging In And Starting The Phone

    Plugging In And Starting The Phone Description Hold key - Places an active call on hold. To retrieve a held call, press the applicable Line key. For more information, see Placing A Call On Hold Or Off Hold on page 27. Mute key - Mutes the microphone so that your caller cannot hear you.
  • Page 12 Mitel 6930 IP Phone User Guide for MiCloud Connect The phone displays the following startup screens. The 6930 IP Phone then checks the settings and looks for new configuration and firmware updates from a configuration server. It may take a few moments while the phone downloads the latest updates.
  • Page 13 Plugging In And Starting The Phone If language packs were loaded to your phone, the following screen is displayed during startup. When the configuration update is complete, the phone displays the following screens before it displays the Home screen. Network Connected/Network Disconnected If your phone successfully connects to the network, the phone displays the Home screen.

  • Page 14: Your Phone's Display

    Network Disconnected prompt is removed from the screen. However, if changes have been made to your phone’s network settings, you may need to restart your phone. Check with your Mitel administrator or network administrator for assistance.

  • Page 15: Call Appearance Keys And Programmable Keys

    Call Appearance Keys And Programmable Keys Your phone features 12 call appearance keys that show incoming, active, or held calls. For information about functions that the Mitel administrator can configure for these programmable keys, Understanding Availability States on page 32.

  • Page 16: Setting Up Your Phone

    10 to assign your extension to your phone. With the appropriate permissions (set by your Mitel administrator or authorized contact), you can log in to any Mitel 6900-Series IP phone in the system to assign your extension or phone number to that phone.

  • Page 17: Registering A Phone In A Micloud Connect System

    After a few seconds, the phone registers with the system and displays “Available”. Logging In To The Voicemail System If you are a new user in the Mitel system, you need to log in to the voicemail system to record your name and personal greeting. For details, see Logging In To The Voicemail System on page 66.

  • Page 18: Placing Calls

    Mitel 6930 IP Phone User Guide for MiCloud Connect • Auto Answer • Sending an incoming call to voicemail • Adjusting the ring and listening volume • Turning off the phone’s ringer • Muting a call • MobileLink Placing Calls To place a call, you can use the handset, the speakerphone, or a headset.
  • Page 19 To answer a call, you can use the handset, the speakerphone, or a headset. Depending on how you set your automatic off-hook preference or how your Mitel administrator set this option, you can also answer a call through your speakerphone or headset using either of the following methods: •...

  • Page 20: Auto-Answer/Play Warning Tone

    Warning Tone is also enabled, the phone plays a tone to alert you before answering the intercom call. Note: Your Mitel administrator can set a time period delay before the phone automatically answers. Contact your Mitel administrator for more information.
  • Page 21 Move a mobile call audio between the 6930 IP phone and your mobile phone.. Mobile Note: The Mobile softkey needs to be configured by your Mitel administrator in the Connect Portal. The Mobile Line key icon changes to reflect the status of the line as follows:...
  • Page 22 Mitel 6930 IP Phone User Guide for MiCloud Connect 1. Ensure that you have paired your mobile phone with your 6930 IP phone. See Pairing A Bluetooth Device on page 42. 2. Press 3. Navigate to the Mobile Contacts folder.
  • Page 23 MobileLink Answering An Incoming Mobile Call Using Your 6930 IP Phone When your mobile phone is paired and connected to your 6930 IP phone, incoming calls on your mobile phone are displayed on your 6930 IP phone as well. To answer the incoming mobile call using your 6930 IP phone, lift the handset for handset operation, press , blinking Mobile softkey, or Answer softkey for handsfree operation.
  • Page 24 Mitel phones and can lead to unhandled states on Mitel phones. To prevent this, when a mobile phone call is active on a Mitel desktop phone, use the mute/hold call feature only on the Mitel desktop phone. When a mobile phone call is active on a mobile phone, use...

  • Page 25: Guide To The Icons Displayed On Your Phone

    Guide to the Icons Displayed on Your Phone Guide to the Icons Displayed on Your Phone Your 6930 IP Phone displays icons for phone status and features. These icons are described in the following tables: • Table 1 describes the title bar icons on the main screen of the phone. •...
  • Page 26 Mitel 6930 IP Phone User Guide for MiCloud Connect Table 2: Call Appearance Icons and Blink Patterns Icon Blink Icon Blink Description Do not disturb Idle or no call Dialing or off hook Connected call Blinking Incoming call Red, steady...
  • Page 27 Guide to the Icons Displayed on Your Phone Table 2: Call Appearance Icons and Blink Patterns Icon Blink Icon Blink Description The monitored extension has unheard voicemail messages and a “do not disturb” availability state active. The monitored extension is in a conference call.
  • Page 28 Mitel 6930 IP Phone User Guide for MiCloud Connect Table 3: Call History Icons Icon Description Missed call Redirected Call All calls Icons displayed in the Directory indicate the presence or status of the person you want to call. These presence icons are shown in Table 4.

  • Page 29: Using The Voicemail

    In addition, if your Mitel administrator has added detailed contact information to the system, you can see information such as a person’s email address, alternate phone numbers, and alternate contacts in the directory.

  • Page 30: Finding Detailed Contact Information

    The phone calls the voice mailbox of the contact you selected. Sending A Whisper Page Through Directory If your Mitel administrator has given you the necessary permissions, you can break in to an active call to speak with someone on an internal extension without the remote caller hearing the interruption.

  • Page 31: Help

    Help 4. Press the Whisper softkey. The phone sends a whisper page to the person you selected. Help The help option lets you immediately contact a member of the MiCloud Connect support team. 1. Press 2. Press the Help softkey. A confirmation window is displayed.

  • Page 32: Viewing A List Of All Calls Placed, Received, Or Missed

    Mitel 6930 IP Phone User Guide for MiCloud Connect Viewing A List Of All Calls Placed, Received, Or Missed 1. Press Note: To close the call history, press or press the Quit softkey. 2. Use the up and down navigation keys to scroll through the following list: •...

  • Page 33: Deleting A Call From The Call History

    Deleting A Call From The Call History Deleting A Call From The Call History 1. Press Note: To close the call history, press or press the Quit softkey. 2. Use the up and down navigation keys to scroll through the history list and navigate to the contact to be deleted.

  • Page 34: Diverting An Incoming Call To Voicemail

    To cancel the transfer, press the Drop softkey. Parking And Unparking Calls With the appropriate permissions (set by your Mitel administrator), you can park a connected call on another extension and you can unpark that call and return it to your extension.

  • Page 35: Picking Up An Incoming Call For Another Extension

    The parked call is returned to your extension. Picking Up An Incoming Call For Another Extension With the appropriate permissions (set by your Mitel administrator), you can pick up a call that is ringing on another extension. 1. If you want to answer a call coming in to another phone, press the Pickup softkey.

  • Page 36: Customizing Your Phone

    Mitel 6930 IP Phone User Guide for MiCloud Connect Customizing Your Phone There are two ways to customize specific settings on your phone: • Using the (Settings hardkey) on the IP phone. • Using the Connect Portal in an Internet browser window from your PC.
  • Page 37 Phone Settings Via IP Phone UI Note: For more information about Advanced settings, contact your Mitel administrator. The following phone settings can be configured through the Settings menu: Icon Option Availability Time and Date Settings Time Zone Directory Settings External Sources...

  • Page 38: Phone Settings Via Connect Portal

    Option Note: All Advanced settings are administrator-level functions, and are not accessible by the user. These settings should be set up and changed only by your Mitel administrator. Phone Settings Via Connect Portal In addition to using your phone's interface to change options, you can customize settings on the IP phone using the Connect Portal.

  • Page 39: Changing Your Active Availability State

    Changing Your Active Availability State Changing Your Active Availability State 1. Press the State softkey. The active state is indicated. 2. Press the left or right navigation key to scroll to the preferred Availability. 3. Press the Save softkey. The availability state for your phone changes to the selected state. Specifying Settings For Availability States 1.

  • Page 40: Settings

    Mitel 6930 IP Phone User Guide for MiCloud Connect • Settings: Time Format Daylight Savings Date Format • Time Zone Settings Configuring The Time Format, Daylight Savings, And Date Format 1. Press 2. Enter your voicemail password, and press the Enter softkey.

  • Page 41: Time Zone

    Time Zone 8. Use the up and down navigation keys to choose the preferred daylight savings setting. Valid values are: • • 30 min summertime • 1h summertime • Automatic (default) 9. Press the left navigation key to move to back to the settings column and press the down navi- gation key to highlight Date Format.

  • Page 42: Directory

    Mitel 6930 IP Phone User Guide for MiCloud Connect 2. Enter your voicemail password, and press the Enter softkey. The User Settings menu opens. 3. Navigate to the Time and Date > Time Zone option and press the select button or press the Select softkey.

  • Page 43: Settings

    Settings Settings Configuring Directory Display and Sorting Settings 1. Press 2. Enter your voicemail password, and press the Enter softkey. The User Settings menu opens. 3. Navigate to the Directory > Settings option and press the select button or press the Select softkey.

  • Page 44: External Sources

    Mitel 6930 IP Phone User Guide for MiCloud Connect External Sources Note: Menu available only if external Directory sources have been configured by your Mitel administrator. Enabling/Disabling Directories And Renaming Labels 1. Press 2. Enter your voicemail password, and press the Enter softkey.
  • Page 45 Status • Firmware Info: Information about the phone’s firmware version of phone, boot version, and platform. • Network: General information regarding your phone’s network settings such as IP address, MAC address, and port information. • Error Messages: Error messages for the phone. If there are no error messages, No Error Messages is displayed. Note: Press the Copyright softkey to view copyright information.

  • Page 46: Cloud Domain

    4. Edit the Cloud Domain address.Possible values are: • U.S. and Canada: sky.shoretel.com • U.K./Europe: sky.shoretel.eu • Australia: sky.shoretel.com.au 5. Press the Save softkey. Note: Mitel does not recommend changing the cloud domain address after the phone is successfully registered.

  • Page 47: Bluetooth

    Bluetooth Bluetooth The 6930 IP phone supports MobileLink, a feature that provides seamless mobile integration using Bluetooth wireless technology. Note: For more information about how to use the MobileLink features, see MobileLink on page The phone also supports the use of a Bluetooth headset as an alternate audio device and a cordless handset as an optional accessory.

  • Page 48: Pairing A Bluetooth Device

    Mitel 6930 IP Phone User Guide for MiCloud Connect 3. Navigate to the Bluetooth setting and press the select button or press the Select softkey. 4. Press the Turn On softkey to enable Bluetooth functionality. When Bluetooth functionality is enabled, a Bluetooth enabled icon appears in the status bar on the Home screen.
  • Page 49 Refer to the respective Bluetooth device documentation for discovery and pairing procedures that must be performed on your Bluetooth device. • When attempting to pair a Mitel cordless Bluetooth handset with the 6930 IP phone, the device name will appear in the available devices list as “Cordless Handset” followed by the last six digits of the handset’s MAC address.

  • Page 50: Forgetting A Bluetooth Device

    Mitel 6930 IP Phone User Guide for MiCloud Connect 8. The phone attempts to pair the Bluetooth device and, if successful, automatically attempts to connect to the Bluetooth device. Notes: • If pairing or connecting fails, a failed error message appears on screen. Press Retry to attempt to pair or connect again, or Cancel to cancel the attempt.

  • Page 51: Disconnecting A Connected Bluetooth Device

    Disconnecting A Connected Bluetooth Device 2. Enter your voicemail password, and press the Enter softkey. The User Settings menu opens. 3. Navigate to the Bluetooth setting and press the select button or press the Select softkey. 4. Confirm that Bluetooth functionality is enabled. If it is not enabled, press the Turn On softkey to enable Bluetooth functionality.

  • Page 52: Renaming A Paired Bluetooth Device

    Mitel 6930 IP Phone User Guide for MiCloud Connect 7. Press the OK button to acknowledge the successful disconnection. Renaming A Paired Bluetooth Device 1. Press 2. Enter your voicemail password, and press the Enter softkey. The User Settings menu opens.

  • Page 53: Diagnostics

    Diagnostics 6. Using the up and down navigation keys, highlight the Bluetooth device you want to connect to and press the Connect softkey. The phone attempts to connect to the device. Notes: • If connecting fails, an error message appears on screen. Press Retry to attempt to connect again, or Cancel to cancel the attempt.

  • Page 54: Traceroute

    Mitel 6930 IP Phone User Guide for MiCloud Connect 3. Navigate to the Diagnostics > Ping using the navigation keys and press the select button or press the Select softkey. 4. In the input field, enter the host name or IP address of the network endpoint you want to ping using the dialpad keys.

  • Page 55: Capture

    Capture 4. Enter an IP address. 5. Press the Traceroute softkey. Capture The Capture option allows you to capture TCP network packets for up to 1440 minutes (24 hours) as well as various logs that can in turn be used to help debug and troubleshoot various issues. Capturing TCP network packets 1.

  • Page 56: Audio Diagnostics

    Mitel 6930 IP Phone User Guide for MiCloud Connect 3. Navigate to the Diagnostics > Log upload setting and press the select button or press the Select softkey. 4. Press the Upload softkey to upload the log. 5. Press Close softkey to go back to the Diagnostics menu.

  • Page 57: Audio

    Audio 5. Press Start softkey. The IP phone displays “Capturing” and when the timeout elapses, “Collecting Logs” is displayed. When all the logs have been collected, a “Complete” message is displayed. Notes: • Press the Stop softkey at any time to stop capturing the audio diagnostic logs. •...

  • Page 58: Headset

    Mitel 6930 IP Phone User Guide for MiCloud Connect 3. Navigate to the Audio > Audio Mode option and press the select button or press the Select softkey. 4. Use the up and down navigation keys to highlight the preferred audio mode.

  • Page 59: Changing The Ringtone

    Changing the Ringtone • • Medium (default) • High 6. Press the left navigation key to move to back to the options column and press the down navigation key to highlight DHSG. 7. With DHSG highlighted press the right navigation key to move to selection column. 8.

  • Page 60: Display

    Mitel 6930 IP Phone User Guide for MiCloud Connect Display The Display option allows you to set the following on settings your phone: • Home Screen Settings: Screen Saver Timer • Brightness Settings: Brightness Level Brightness Timer • Push Notification...

  • Page 61: Push Notifications

    You may also need to restart your phone if you have been asked to do so by your Mitel administrator or should you experience any unexpected behavior.
  • Page 62 Mitel 6930 IP Phone User Guide for MiCloud Connect 3. Navigate to the Restart option and press the select button or press the Select softkey. 4. When the Restart Phone? prompt appears, navigate to Yes and press the select button.

  • Page 63: Making A Conference Call

    A conference call involves more than two parties connected in a call. The number of people you can conference together in a call using your Conference softkey depends on your system configuration. Contact your Mitel administrator for the details about your system’s conference capabilities. You can set up a conference call using either of the following approaches: •...

  • Page 64: Using The Intercom

    The Intercom function allows you to connect with another party without ringing the party through a call line. To use this feature, you and the other party must use Mitel IP phones and have the necessary permissions enabled by your Mitel administrator.
  • Page 65 Other Advanced Features Table 1 describes these advanced features. These features are available only if your Mitel administrator has configured your user profile with the necessary permissions. Table 1: Advanced Features Feature Name Star Code Description Barge In Dial *16 plus the extension that is You can join an in-progress call (“barge...
  • Page 66 Mitel 6930 IP Phone User Guide for MiCloud Connect Table 1: Advanced Features Feature Name Star Code Description Whisper Page Dial *19 plus the extension of the You can enter a call on another person you want to speak to.

  • Page 67: Voicemail Overview

    Voicemail Overview The 6930 IP phone provides a hardkey to access the voicemail. Note: Voicemail functionality must be configured by your Mitel administrator. When voicemail functionality is enabled, the LED on the 6930 IP phone flashes red and the (Voicemail) icon appears on the status bar indicating that voicemail messages are available. You can access your voicemail service by pressing (Voicemail hardkey).

  • Page 68: Interacting With Messages In Visual Voicemail

    Mitel 6930 IP Phone User Guide for MiCloud Connect Table 1 describes the icons displayed in visual voicemail. Table 1: Voicemail Icons Icon Description Voicemail message Urgent voicemail message (applies to any type of voicemail message) Broadcast voicemail message Broadcast voicemail message with...

  • Page 69: Replying To Messages In Visual Voicemail

    Replying To Messages In Visual Voicemail • If you want to listen to your messages through the speakerphone, you do not have to do anything. By default, messages are played over the speakerphone. 5. Choose one of the following actions: •...

  • Page 70: Forwarding Messages In Visual Voicemail

    Mitel 6930 IP Phone User Guide for MiCloud Connect • When you are done press the Back softkey. 7. If you want to mark the voicemail message as Urgent, press the down navigation key to scroll to the Urgent menu item, and press the select button on the navigation keypad.

  • Page 71: Viewing Saved Messages In Visual Voicemail

    Viewing Saved Messages In Visual Voicemail • When you are done, press the Back softkey. 8. If you want to mark the voicemail message as Urgent, press the down navigation key to scroll to the Urgent menu item, and press the select button on the navigation keypad. 9.

  • Page 72: Using The Voicemail System

    # before entering your extension. 3. Enter your password, and then press #. Logging In To Voicemail From An External Phone 1. Dial the voicemail access number provided by your Mitel administrator.

  • Page 73: Interacting With New Messages In The Voicemail System

    Interacting With New Messages In The Voicemail System 2. At the prompt, press # and then dial your extension. 3. Enter your password, and then press #. Interacting With New Messages In The Voicemail System This section describes shortcuts and common tasks for handling messages in the voicemail system. Using Shortcut Keys You can press the following keys while listening to messages: •...

  • Page 74: Listening To Saved Messages

    Mitel 6930 IP Phone User Guide for MiCloud Connect 3. After listening to the message you want to reply to, press 5. 4. Choose one of the following options: • To reply with a voice message, press 1. • To reply with a call back, press 2.

  • Page 75: Using Mailbox Options

    Using Mailbox Options • To bypass the greeting and leave a message, press #. • To transfer to an assistant, press 0. • To return to the auto-attendant, press 9. • To forward your call to the recipient’s Find Me destination (an optional number where calls can be forwarded), press 1.
  • Page 76 To cancel the new password, press *. Assigning Your Extension To A Phone With the appropriate permissions (set by your Mitel administrator), you can assign your extension to any system phone. This feature is helpful if you are using someone else’s office and phone...
  • Page 77 • For Do Not Disturb, press 6. • For enabling calling additional phones (configured by your Mitel administrator), press 7. • To cancel, press *. The availability state stays in effect until you change it. However, if Outlook automated call handling is active, Outlook modifies your availability state based on your status.
  • Page 78 Mitel 6930 IP Phone User Guide for MiCloud Connect 3. Press 5 to toggle between disabling and enabling envelope information. Listening To Your Deleted Messages As a safeguard against accidental deletion of messages, the voicemail system retains deleted messages for a few hours.
  • Page 79 However, you have the option to enable or disable Find Me forwarding only if it is configured in one of the following ways: • Your Mitel administrator enabled the Find Me option for you, and you configured a Find Me destination in the Connect client. •...

  • Page 80: Accessory Support

    • Dual band IEEE 802.11a/b/g/n support: The Mitel Wireless LAN Adapter is designed to communicate in the 2.4 GHz and the 5 GHz bands. Radio interference encountered in the commonly used 2.4 GHz band can be avoided by utilizing the 5 GHz band.

  • Page 81: Mitel M695 Programmable Key Module (Button Box)

    Mitel M695 Programmable Key Module (Button Box) Mitel M695 Programmable Key Module (Button Box) The 6930 IP phone supports up to three Mitel M695 expansion modules that attach to the right side of the phone to provide additional programmable keys.

  • Page 82: Analog, Dhsg/Ehs, And Usb Headsets

    If you have a USB headset, insert the USB plug in to the USB port. b. If you have a headset with an RJ9 4-pin connector, insert the headset cord in to the jack until it clicks in to place. Note: See the Mitel MiVoice 6930 IP Phone Installation Guide for more information.

  • Page 83: Mitel Integrated Dect Headset

    6930 IP phone. Notes: • Before connecting the Mitel Integrated Headset to the 6930 IP phone, ensure to that you have disconnected (unpaired) all other headsets. • Use a IEEE 802.3at compliant PoE L2 Switch, IEEE 802.2at Inline Power Injector, or an AC to DC Adapter to power the 6930 IP phone when connecting the Mitel Integrated DECT Headset to a Mitel M695 Programmable Key Module.
  • Page 84 Mitel 6930 IP Phone User Guide for MiCloud Connect Using The Headset Answer/end button Speaker volume up Mute Speaker volume down LED indicator Charging The Headset To charge the headset, dock the headset in the base. When docked correctly, the headset battery begins charging.
  • Page 85 Active audio between headset and base Searching for headset (flashing) Note: For information about how to install the Mitel DECT Headset with your 6930 IP phone or to the Mitel M695 Programmable Key Module, see the Mitel Integrated DECT Headset Installation Guide.

  • Page 86: Mitel S720 Bluetooth Speakerphone

    6930 IP phone, you can receive calls on the Mitel S720 Bluetooth Speakerphone. The Mitel S720 Bluetooth Speakerphone can be placed (on its base or upright using a table stand) on your desk or in a small-to-medium conference room.
  • Page 87 Mitel S720 Bluetooth Speakerphone Hardware Features Mute Bluetooth Button Battery Status Volume Up Volume Down Smart Button Link Button Answer Call End Call Power On/Off Icon Button Description Power On/Off Turns on or off. Answer Call Answers a call. End Call Ends or rejects a call.

  • Page 88: Mitel Cordless Bluetooth Handset

    Turns on or off the voice assistant application on your smart-phone. Notes: • To pair the Mitel S720 Bluetooth Speakerphone with the 6930 IP phone, power on the speak- erphone and follow the procedures detailed in Pairing A Bluetooth Device on page device name will appear in the available devices list as “S720 Bluetooth Speakerphone”.
  • Page 89 The device name will appear in the available devices list as “Cordless Handset” followed by the last six digits of the handset’s MAC address. • For information about how to set up your Bluetooth handset, see the Mitel Cordless Bluetooth Handset Installation Guide.
  • Page 90 Mitel 6930 IP Phone User Guide for MiCloud Connect Feature Description Mute key Mutes the handset microphone so that your caller cannot hear you. Volume controls Adjusts the volume for the handset. Press the key above the Mute key to increase the volume, and press the key below the mute key to decrease the volume.
  • Page 91 Mitel Cordless Bluetooth Handset To power off the Bluetooth cordless handset, press the Hookswitch key for approximately six seconds until the LED indicator turns blue and then turns completely off.

  • Page 92: Problems And Solutions

    Your phone’s display shows “No Your phone is temporarily inoperable. Service.” Contact your Mitel administrator or authorized contact. You hear no dial tone when you The handset cable must be plugged take the handset off hook, but...
  • Page 93 © Copyright 2018, Mitel Networks Corporation. All Rights Reserved. The Mitel word and logo are trademarks of Mitel Networks Corporation, including itself and subsidiaries and authorized entities. Any reference to third party trademarks are for reference only and Mitel mitel.com...

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