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1. Select one of the following options:
•
My Voice Mail
•
Auto Attendant, and select an Auto Attendant from the drop-down list
•
My Co-worker, and select a Co-worker from the drop-down list
•
Another Phone Number, and enter a phone number (including 9 if it is an outside call).
2. Select how many times you want the phone to ring before going to the coverage option.
3. Select the Save button to save the information.
4. To disable Call Coverage, select the No Call Coverage checkbox and then select the Save
button to save the information.
Note: If you log out of your phone, the call coverage option that you last set up will applly
unless you had call forwarding turned on.
If the Call Coverage option of your choice no longer exists (an Auto Attendant or
Co-worker), your call coverage will default to No Call Coverage.
If you cannot select My Voice Mail, it is because your phone has not been configured for
voice mail. See the system administrator.
If you configure your call coverage to an external phone number you must have
permission to make that external call and Redirect Inbound Call to External Number
permission.
Twinning
If the option is allowed by your administrator, you can configure twinning which allows you to
ring another phone (such as your cell phone) simultaneously with your desk phone. To view
your Twinning options, select the My Call Coverage option in the Navigation pane.
Follow these steps to set your twinning parameters:
1. Select the Activate Twinning checkbox
2. In the Twinning Target field, enter the phone number of the phone you want to ring in
addition to your desk phone. Enter the number as you would normally dial it from your
desk phone, including prefix digits.
3. Enter the maximum number of simultaneous calls you want sent to your twinning target in
the Maximum # of simultaneous calls to Target field. Note that your desk phone can
receive as many simultaneous calls as its number of Line Appearance keys.
WARNING: Do not configure your Twinning Target to be your own company phone
number.
Personalizing phone usage via the web
101
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