Diagnostic Screens - Polycom V500 Administrator's Manual

Diagnostic Screens

Call Status Tools
Diagnostic Tool
System Status screen
Displays system status information,
including auto-answer point to point,
remote control battery, time server, Global
Directories, IP network, gatekeeper,
UPnP, and ISDN BRI line.
Call Summary screen
Displays calling information, such as time
spent in calls, total number of IP and ISDN
calls, and percentage of time spent in IP
and ISDN calls.
© Polycom, Inc.
You can view network statistics and perform diagnostic tests from the
V500 system's Diagnostics screens.
To access the Diagnostics screens on the system:
>> Go to System > Diagnostics.
To access the Diagnostics screens from the V500 web interface:
1. On a PC, open a web browser.
2. In the browser address line, enter the system's IP address (for example,
http://255.255.255.255) to go to V500 web interface.
3. Enter your user name and the password, if a password has been established.
4. Go to System Setup > Diagnostics and select one of the tools from the
Diagnostics menu.
The following diagnostic screem amd tools are available:
In the system's user interface
On the Diagnostics screen, select
System Status.
1. On the Diagnostics screen,
select System Status.
2. Select
Summary screen.
For more information about this screen, see
page
Chapter 7 - Diagnostics and General Troubleshooting
to go to the Call
6-2.
In the V500 web interface
Select Diagnostics > System
Status.
Select Diagnostics > System
Status > Call Summary.
Call Summary on
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