Requesting Technical Support From The Gm S Administrator - Polycom V500 Administrator's Manual

Requesting Technical Support from the GM S Administrator

You see the following message:
Tech Support has been alerted. You can also call
this number for assistance.
The message displays the telephone number you
entered for Tech Support on the My Information screen.
The V500 system displays the message from GMS:
Your request for help has been acknowledged.
© Polycom, Inc.
1. From the Place A Call screen, press
2. Select Support and press
You see the following message:
Tech Support will be alerted to phone you at the
following number. Continue?
Enter your contact telephone number.
The V500 system sends your information to
the Global Management System.
Chapter 5 - Managing the System Remotely
on the remote.
on the remote.
The GMS administrator opens the
alert message containing your
telephone number.
GMS sends a message to your
V500 system.
The GMS administrator calls you.
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