Polycom V500 Administrator's Manual page 7

Setting Up SNMP .................................................................................................................................. 5 - 8
Downloading MIBs ....................................................................................................................... 5 - 8
Configuring for SNMP Management ......................................................................................... 5 - 9
Chapter 6 - System Usage and Statistics
Call Summary ........................................................................................................................................ 6 - 2
Call Statistics .......................................................................................................................................... 6 - 3
Call Status .............................................................................................................................................. 6 - 4
Recent Calls ............................................................................................................................................ 6 - 5
Call Detail Report ................................................................................................................................. 6 - 6
Information in the Call Detail Report .........................................................................................6 - 6
Call Detail Report Archives ......................................................................................................... 6 - 9
Chapter 7 - Diagnostics and General Troubleshooting
Sending a Message ................................................................................................................................ 7 - 2
System Screens Quick Reference ........................................................................................................ 7 - 2
Diagnostic Screens ................................................................................................................................ 7 - 3
Indicators ............................................................................................................................................... 7 - 7
System Lights ................................................................................................................................. 7 - 7
Network Interface Lights .............................................................................................................. 7 - 7
General Troubleshooting ..................................................................................................................... 7 - 8
Critical Problems ........................................................................................................................... 7 - 8
Severe Problems ............................................................................................................................. 7 - 9
Moderate Issues ........................................................................................................................... 7 - 11
Minor Issues ................................................................................................................................. 7 - 13
Normal System Behaviors .......................................................................................................... 7 - 16
How to Contact Technical Support .................................................................................................. 7 - 17
By Telephone ................................................................................................................................ 7 - 17
By Internet .................................................................................................................................... 7 - 17
Appendix
Cable Descriptions................................................................................................................. Appendix - 1
Cable Drawings ..................................................................................................................... Appendix - 2
LAN Cable ...................................................................................................................... Appendix - 2
Composite Video Cable ................................................................................................ Appendix - 3
Q.850 Cause Codes ............................................................................................................... Appendix - 4
Safety and Legal Notices
Index
© Polycom, Inc. vii