Network-Related Problems; When Using Smb - Dell C5765dn User Manual

Network-related Problems

This section describes how to resolve network related problems.

When using SMB

When SMB is used, identify the symptom in the following table to perform the remedy.
When you cannot communicate with the machine
The computer and the
machine are using different
protocols.
The machine belongs to
different network (subnet).
The host name specified for
the machine is already in use.
When you cannot communicate with the machine or other SMB machines
If [Auto Master Mode] of SMB
is set to [On], the number of
machines whose information
can be stored is limited. The
number depends on the
network environment.
When you cannot print
The machine is processing a
print job from a different
computer.
(When [SMB (Spool)] is set to
[Off])
The connections to the
machine exceeded the
maximum number allowed.
Cause
Although you can find the
machine from [Start] >
[Search], [Network Computer]
does not display the machine.
Although you can find the
machine from [Start] >
[Search], [Network Computer]
does not display the machine.
Print out Configuration Report
to confirm whether "Repetitive
Host Name" is printed in the
SMB status information.
Cause
The machine or other SMB
machines cannot be searched
from the Network Computers
icon.
Cause
Confirm whether the machine
is processing a print job. (A
write error dialog is displayed to
indicate that there is no room
to store your print job.)
Confirm whether the machine
is processing simultaneous
requests (print requests, status
queries, etc.) from multiple
computers. (A write error
dialog is displayed to indicate
that no more remote
computers can be connected.)
Check point
Configure the machine and
each computer to use the same
SMB operational protocol.
If the machine and the
computers are set to different
networks, consult your network
administrator.
Use Dell Printer Configuration
Web Tool to change the host
name to a unique name, or
restore the machine settings to
the default settings.
Check point
Confirm the setting of [Auto
Master Mode] of SMB. If the
setting is enabled, change it to
[Off].
Check point
Wait until the machine
completes processing the print
job, or change the machine
setting to the [Spool] mode.
Wait for a while and try
printing again.
Network-related Problems
Remedy
Remedy
Remedy
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