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Dell C1660w Color Laser Print User Manual

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Dell™ C1760nw/C1660w Color Printer
User's Guide
Regulatory Model: Dell C1760nw/Dell C1660w

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Table of Contents

Troubleshooting

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   Summary of Contents for Dell C1660w Color Laser Print

  • Page 1 Dell™ C1760nw/C1660w Color Printer User's Guide Regulatory Model: Dell C1760nw/Dell C1660w...
  • Page 3: Table Of Contents

    ......Ethernet Connection (Dell C1760nw Color Printer only) ... .
  • Page 4 ......Setting Initial Settings on the Operator Panel (Dell™ C1660w Color Printer Only) ......
  • Page 5 ........Setting Up the Dell Printer Configuration Web Tool .
  • Page 6 ....... . . Non-Dell Toner ....... . .
  • Page 7 Job History ........Error History ........Color Test Page .
  • Page 8 ......Loading Print Media in the Priority Sheet Inserter (PSI) (Dell C1760nw Color Printer only) .
  • Page 9 Status Monitor Widget ......19 Understanding Printer Messages ....20 Specifications .
  • Page 10 22 Clearing Jams ........Avoiding Jams ........Identifying the Location of Paper Jams .
  • Page 11 B Appendix ........229 Dell Technical Support Policy .
  • Page 12 Contents Template Last Updated - 2/7/2007...
  • Page 13: Before Beginning

    Before Beginning Notes, Cautions, and Warnings ............. 13 1 Dell™ C1760nw/C1660w Color Printer User's Guide ..... 15 2 Finding Information..............17 3 Product Features................. 19 4 About the Printer................. 21...
  • Page 15: A Notes, Cautions, And Warnings

    A WARNING indicates a potential for property damage, personal injury, or death. Information in this document is subject to change without notice. © 2012 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Dell DELL...
  • Page 16 Notes, Cautions, and Warnings...
  • Page 17: Dell™ C1760nw/c1660w Color Printer User's Guide

    Dell™ C1760nw/C1660w Color Printer User's Guide Click the links to the left for information on the features, options, and operation of your Dell C1760nw/C1660w Color Printer. For information on other documentation included with your Dell C1760nw/C1660w Color Printer, see "Finding Information" on page 17.
  • Page 18 Dell™ C1760nw/C1660w Color Printer User's Guide...
  • Page 19: Finding Information

    Finding Information NOTE: The images used in this manual are those of the Dell™ C1760nw Color Printer unless otherwise mentioned. What are you looking for? Find it here Software and Documentation • Drivers for my printer disc • My User's Guide...
  • Page 20 • Customer Care — Contact information, order status, warranty, and repair information • Downloads — Drivers • Manuals — Printer documentation and product specifications Go to support.dell.com. Select your region, and fill in the requested details to access help tools and information. Finding Information...
  • Page 21: Product Features

    This chapter describes the product features and indicates their links. 2-Sided Printing (Manual Duplex Print) Priority Sheet Inserter (PSI) (Dell C1760nw Color Printer only) Manual Duplex Print is to print two or more pages on the Print media loaded on the PSI are given precedence over those front and back side of a single sheet of paper manually.
  • Page 22 Product Features...
  • Page 23: About The Printer

    About the Printer This chapter provides an overview of your Dell™ C1760nw/C1660w Color Printer. NOTE: The images used in this manual are those of the Dell C1760nw Color Printer unless otherwise mentioned. Front View Operator Panel Output Tray Output Tray Extension...
  • Page 24: Rear View

    Rear View Power Connector Rear Cover Release Handle USB Port Ethernet Port (Dell C1760nw Color Printer only) Security Slot Rear Cover Transfer Roller Paper Chute Paper Feed Roller Transfer Belt Levers About the Printer...
  • Page 25: Space Requirements

    Space Requirements Place the printer at a location such that there is adequate space for using the printer feeder and covers. 218 mm/8.6 inches 225 mm/8.9 inches 295.5 mm/11.6 inches 100 mm/3.9 inches 394 mm/15.5 inches 300 mm/11.8 inches 329.5 mm/13 inches 307 mm/12.1 inches CAUTION: To avoid irregular screen image or malfunctioning of your printer, avoid placing the printer in direct sunlight with...
  • Page 26: Securing The Printer

    Securing the Printer To protect your printer from theft, you can use the optional Kensington lock. Attach the Kensington lock to the security slot on your printer. Security slot For details, see the operating instructions supplied with the Kensington lock. About the Printer...
  • Page 27: Ordering Supplies

    Ordering Supplies You can order consumables from Dell on the Internet when using a networked printer. Enter the IP address of your printer in your web browser, launch the Dell Printer Configuration Web Tool, and click the Order Supplies at: to order toner for your printer.
  • Page 28 About the Printer...
  • Page 29: Printer Setup

    Printer Setup 5 Connecting Your Printer ............. 29 6 Setting Up Your Printer............... 37 7 Setting the IP Address ............... 39 8 Loading Paper................43 ® 9 Installing Printer Drivers on Computers Running Windows ......................51 10 Installing Printer Drivers on Computers Running Macintosh ......................
  • Page 31: Connecting Your Printer

    IEEE 802.11b/802.11g/802.11n Ethernet 10 Base-T/100 Base-TX compatible (Dell C1760nw Color Printer only) NOTE: The images used in this manual are those of the Dell™ C1760nw Color Printer unless otherwise mentioned. USB Port Ethernet Port (Dell C1760nw Color Printer only) Connecting Printer to Computer or Network Direct Connection A local printer is a printer attached to your computer using a USB cable.
  • Page 32: Wireless Connection

    2 Connect the smaller USB connector into the USB port at the back of the printer. 3 Connect the other end of the cable into a USB port of your computer. CAUTION: Do not connect the printer USB cable to the USB port available on the keyboard. Wireless Connection The specifications of wireless setting function are described below: Item...
  • Page 33: Wps-pbc (wi-fi Wps Button)

    WPS-PBC (Wi-Fi | WPS Button) You can start WPS-PBC (Wi-Fi Protected Setup-Push Button Configuration) by pressing the (Wi-Fi | WPS) button. NOTE: WPS-PBC is available only when the wireless LAN access point (Registrar) or router supports WPS-PBC. NOTE: Before starting WPS-PBC with the (Wi-Fi | WPS) button, confirm the position of the WPS button (button name may vary) on the wireless LAN access point (Registrar) or router.
  • Page 34 WPS-PIN The PIN code of WPS-PIN can only be configured from the operator panel. NOTE: WPS-PIN is available only when the wireless LAN access point (Registrar) or router supports WPS-PIN. NOTE: A Password is required to enter when is set to .
  • Page 35 Manual SSID Setup NOTE: A Password is required to enter when is set to . In this case, enter Admin Menu Panel Lock Set Enable the password you specified, and press (Set) button. 1 Press the (Menu) button. 2 Press the button until Admin Menu appears, and then press the (Set) button.
  • Page 36: Ethernet Connection (dell C1760nw Color Printer Only)

    11 Turn off the printer, and turn it on again to apply the settings. Wireless LAN connection setting is complete. Ethernet Connection (Dell C1760nw Color Printer only) To connect the printer to a network: 1 Ensure that the printer, computer and any other connected devices have been turned off and all cables have been disconnected.
  • Page 37: Reconfiguring The Wireless Setting

    For details about how to check the IP address of the printer, see "Verifying the IP Settings" on page 41. 2 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser.
  • Page 38: Turning On The Printer

    Turning On the Printer WARNING: Do not use extension cords or power strips. WARNING: The printer should not be connected to an Uninterruptible Power Supply (UPS) system. 1 Connect the power cable to the power connector on the back of your printer (see "Rear View" on page 22). 2 Connect the other end of the cable to the power source.
  • Page 39: Setting Up Your Printer

    For more information on operator panel, see "Operator Panel" on page 77. NOTE: For more information on Dell Printer Configuration Web Tool, see "Dell™ Printer Configuration Web Tool" on page 81. 1 Ensure that Language appears. Press the button until the desired language appears, and then press the (Set) button.
  • Page 40: Printer Setup Using The Software And Documentation Disc

    Printer Setup Using the Software and Documentation Disc Software and Documentation 1 Insert the disc into your computer to start Dell Printer Setup. 2 Double-click the Dell C1760/C1660 Installer icon, and follow the on-screen instructions to connect the computer and the printer. NOTE: Software and Documentation If the disc does not automatically launch, try the following steps.
  • Page 41: Setting The Ip Address

    NOTE: When you assign an IP address manually in IPv6 Mode, use the Dell™ Printer Configuration Web Tool. To open the Dell Printer Configuration Web Tool, use the link local address. To check a link local address, see "Verifying the IP Settings" on page 41.
  • Page 42: The Tool Box

    The IP address is assigned to your printer. To verify the setting, open the web browser on any computer connected to the network and enter the IP address into the address bar on the browser. If the IP address is set up correctly, the Dell Printer Configuration Web Tool displays in your browser.
  • Page 43: Verifying The Ip Settings

    Verifying the IP Settings You can confirm the settings by using the operator panel, printing the printer settings report, or using the ping command. NOTE: A Password is required to enter when is set to . In this case, enter Admin Menu Panel Lock Set Enable...
  • Page 44 Setting the IP Address...
  • Page 45: Loading Paper

    The priority sheet inserter (PSI) is available for Dell™ C1760nw Color Printer only. NOTE: The images used in this manual are those of the Dell C1760nw Color Printer unless otherwise mentioned. NOTE: To avoid paper jams, do not remove the priority sheet inserter while a printing is in progress.
  • Page 46 3 Remove the instruction sheet attached to the PSI with adhesive tape. NOTE: Read the instruction sheet before you use the PSI. 4 Pull the length guide forward until it stops. 5 Pull the MPF extension forward until it stops. Loading Paper...
  • Page 47 6 Adjust the paper width guides to their maximum. 7 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. 8 Load print media on the MPF with the top edge first and with the recommended print side facing up. Loading Paper...
  • Page 48 9 Adjust the width guides until they rest lightly against the edges of the stack of print media. 10 Slide the length guide towards the printer until it touches the print media. NOTE: Depending on the size of print media, first slide the length guide backward until it stops, and then slide the MPF extension until it touches print media.
  • Page 49 11 Insert the PSI into the printer and then align the PSI to the marking on the paper tray. 12 Select the paper type from the printer driver if the loaded print media is not standard plain paper. If a user-specified print media is loaded in the MPF, you must specify the paper size setting by using the printer driver.
  • Page 50: Loading Print Media In The Priority Sheet Inserter (psi) (dell C1760nw Color Printer Only)

    Loading Print Media in the Priority Sheet Inserter (PSI) (Dell C1760nw Color Printer only) 1 Open the front cover. 2 Slide the PSI forward, and then align the PSI to the marking on the paper tray. 3 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface.
  • Page 51 4 Load print media on the PSI with the top edge first and with the recommended print side facing up. 5 Adjust the width guides until they rest lightly against the edges of the stack of print media. 6 Select the paper type from the printer driver if the loaded print media is not standard plain paper. If a user-specified print media is loaded in the PSI, you must specify the paper size setting by using the printer driver.
  • Page 52 Loading Paper...
  • Page 53: Installing Printer Drivers On Computers Running Windows

    Windows NOTE: The images used in this manual are those of the Dell™ C1760nw Color Printer unless otherwise mentioned. Identifying Printer Driver Pre-install Status Before installing the printer driver on your computer, check the IP address of your printer by performing one of the procedures in "Verifying the IP Settings"...
  • Page 54: For Installing Xml Paper Specification (xps) Printer Driver

    "Network Connection Setup" on page 54. For installing XML Paper Specification (XPS) printer driver NOTE: Download and install the XPS printer driver at support.dell.com. NOTE: The XPS driver is supported on the following operating systems: Windows Vista, Windows Vista 64-bit Edition, Windows 7, Windows 7 64-bit Edition, Windows 8, Windows 8 64-bit Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows Server 2008 R2, and Windows Server 2012.
  • Page 55 7 Click Browse, and then select the extracted folder in step 1. 8 Click OK. 9 Select your printer name and click Next. 10 To change the printer name, enter the printer name in the Printer name box. To use this printer as the default printer, select the Set as the default printer check box. Click Next. Installation starts.
  • Page 56: Network Connection Setup

    For installing host-based printer driver Software and Documentation 1 Insert the disc into your computer to start Dell Printer Setup. 2 Click Install Printer Driver and Software. 3 Select Network Installation, and then click Next. 4 Select Local Installation, and then click Next.
  • Page 57 7 Select the software and documentation you want to install, and then click Install. You can specify folders in which to install the Dell software and documentation. To change the folders, click Browse. 8 Click Finish to exit the wizard when the Ready to Print! screen appears. If necessary, click Print Test Page to print a test page.
  • Page 58 5 Select your printer or click The printer that I want isn't listed. When you select your printer, go to step 8. When you click The printer that I want isn't listed, go to step 6. 6 Select Add a printer using a TCP/IP address or hostname, and then click Next. 7 Select TCP/IP Device from Device type, and enter the IP address for Hostname or IP address, and then click Next.
  • Page 59 Windows 7 or Windows 7 64-bit Edition 1 Extract the zip file you downloaded to your desired location. 2 Click Start Devices and Printers. → 3 Click Add a printer. 4 Click Add a network, wireless or Bluetooth printer. 5 Select your printer or click The printer that I want isn't listed. When you select your printer, go to step 8.
  • Page 60: Network Printer Setup On A Remote Network

    To launch the Dell Printer Configuration Web Tool, type the printer's IP address in your web browser. The printer configuration appears on the screen. You can set up the Dell Printer Configuration Web Tool to send you an e-mail when the printer needs supplies or intervention.
  • Page 61 Share the Firewall File and Printer NOTE: This step is required for Windows XP, Windows XP 64-bit Edition, Windows Vista, Windows Vista 64-bit Edition, Windows 7, Windows 7 64-bit Edition, Windows 8, Windows 8 64-bit Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows Server 2008 R2, and Windows Server 2012.
  • Page 62 Start Remote Registry NOTE: This step is required for Windows Vista, Windows Vista 64-bit Edition, Windows 7, Windows 7 64-bit Edition, Windows 8, and Windows 8 64-bit Edition. 1 Click Start → Control Panel. 2 Select System and Maintenance (System and Security for Windows 7). 3 Click Administrative Tools.
  • Page 63 For Windows 7: 1 Click Start → Control Panel. 2 Select User Accounts and Family Safety. 3 Click User Accounts. 4 Click Change User Account Control Settings. 5 Move the slider to the bottom, and then click OK. 6 Click Yes in User Account Control dialog box. 7 Restart the computer.
  • Page 64: Setting Up For Web Services On Devices (wsd)

    Pro, and Windows Server 2012 is not supported. Software and Documentation 1 Insert the disc provided with the printer in your computer. The Dell Printer Setup file launches automatically. 2 Click Install Printer Driver and Software. The Choose an installation type screen appears.
  • Page 65: Wsd Printer Setup

    For Windows Server 2008 R2: 1 Click Start → Administrative Tools → Server Manager. 2 Select Add Roles from the Action menu. 3 Check the Print and Document Services check box on the Server Roles window in the Add Roles Wizard, and then click Next.
  • Page 66: Setting Up For Shared Printing

    NOTE: If no WSD printer is displayed in the list, enter the printer's IP address manually to create a WSD printer. To enter the printer's IP address manually, follow the instructions below. For Windows Server 2008 R2, to create a WSD printer, you must be a member of Administrators group.
  • Page 67 3 Click Change sharing options. 4 The "Windows needs your permission to continue" appears. 5 Click Continue. 6 Select the Share this printer check box, and then type a name in the Share name text box. 7 Select Additional Drivers and select the operating systems of all network clients using this printer. 8 Click OK.
  • Page 68: Point And Print

    Point and Print Point and Print is a Microsoft Windows technology that allows you to connect to a remote printer. This feature automatically downloads and installs the printer driver. For Windows XP, Windows XP 64-bit Edition, Windows Server 2003, Windows Server 2003 x64 Edition 1 On the Windows desktop of the client computer, double-click My Network Places.
  • Page 69 6 Print a test page to verify installation. Click Start → Control Panel → Hardware and Sound. Select Printers. Right-click the printer you just created and select Properties. On the General tab, click Print Test Page. When a test page is printed successfully, installation is complete. For Windows Server 2008, Windows Server 2008 64-bit Edition 1 Click Start →...
  • Page 70: Peer-to-peer

    6 Print a test page to verify installation. Right-click the bottom left corner of the screen, and then click Control Panel → Hardware and Sound (Hardware for Windows Server 2012) → Devices and Printers. Right-click the printer you just created and select Printer properties. On the General tab, click Print Test Page.
  • Page 71 3 Select Add a network, wireless or Bluetooth printer, and then click Next. If the printer is listed, select the printer and click Next, or select The printer that I want isn't listed and type in the path of the printer in the Select a shared printer by name text box and click Next.
  • Page 72 3 Select Add a network, wireless or Bluetooth printer. If the printer is listed, select the printer and click Next, or select The printer that I want isn't listed. Click Select a shared printer by name and type in the path of the printer in the text box, and then click Next.
  • Page 73: Installing Printer Drivers On Computers Running Macintosh

    Software and Documentation 1 Run the disc on the Macintosh computer. 2 Double-click the Dell C1760/C1660 Installer icon, and then click Continue. 3 Click Continue on the Introduction screen. 4 Click Continue on the Important Information screen. 5 Select a language for the Software License Agreement.
  • Page 74: Adding A Printer On Mac Os X 10.4.11

    When Using IP Printing 1 Turn on the printer. 2 Ensure that your Macintosh computer is connected to the network. If you use wired connection, connect the Ethernet cable between the printer and the network. If you use wireless connection, ensure that wireless connection is configured properly on your Macintosh computer and printer.
  • Page 75 When Using IP Printing 1 Turn on the printer. 2 Ensure that your Macintosh computer is connected to the network. If you use wired connection, connect the Ethernet cable between the printer and the network. If you use wireless connection, ensure that wireless connection is configured properly on your Macintosh computer and printer.
  • Page 76 Installing Printer Drivers on Computers Running Macintosh...
  • Page 77: Using Your Printer

    Using Your Printer 11 Operator Panel ................77 12 Dell™ Printer Configuration Web Tool........81 13 Understanding the Tool Box Menus........111 14 Understanding the Printer Menus.......... 125 15 Print Media Guidelines............. 143 16 Loading Print Media ..............151...
  • Page 79: Operator Panel

    Operator Panel Using the Operator Panel Buttons The operator panel has a liquid crystal display (LCD), seven buttons, and an indicator. 1 Ready/Error indicator • Lights up green when the printer is ready or sleeping and blinks when data is being received. •...
  • Page 80: Status Of Wi-fi | Wps Button Backlight

    Status of Wi-Fi | WPS Button Backlight This section describes when the backlight of the (Wi-Fi | WPS) button lights up or blinks. For more information, see "Wireless Problems" on page 224. Wi-Fi | WPS Button Printer Status Error Message Wireless LAN Backlight settings...
  • Page 81: Using The Operator Panel To Change Printer Settings

    Using the Operator Panel to Change Printer Settings You can select menu items and corresponding values from the operator panel. When you first enter the menus from the operator panel, you see an asterisk (*) next to a value in the menus. This asterisk indicates the factory default menu setting.
  • Page 82: Changing The Language

    (Set) button. The Tool Box 1 Click Start → All Programs → Dell Printers → Dell C1660w Color Printer or Dell C1760nw Color Printer → Tool Box. NOTE: For details about starting the Tool Box, see "Starting the Tool Box" on page 111.
  • Page 83: Dell™ Printer Configuration Web Tool

    This web tool is available only when the printer is connected to a network. One of the features of the Dell Printer Configuration Web Tool is the E-Mail Alert Setup, which sends an e-mail to you or the key operator when the printer needs supplies or intervention.
  • Page 84 Click Advanced, and then specify the IP address of your printer in the Do not use proxy server for addresses beginning with field under Exceptions. After setting the language and proxy, enter <http://nnn.nnn.nnn.nnn/> (the IP address of your printer) in the URL entry field of the browser to activate the Dell Printer Configuration Web Tool. ® For Firefox Setting Up the Display Language 1 Select Options from the Tools menu.
  • Page 85: Setting Up From Operator Panel

    Setting Up From Operator Panel You can launch the Dell Printer Configuration Web Tool only when EWS is set to Enable (the factory default) on the operator panel. Check the operator panel setting if you cannot launch the Dell Printer Configuration Web Tool.
  • Page 86 Set Password Use the Set Password menu to lock the Dell Printer Configuration Web Tool with a password so that other users do not inadvertently change the printer settings you selected.
  • Page 87: Page Display Format

    The layout of the page is divided into three sections. Top Frame The top frame is located on the top of all pages. When the Dell Printer Configuration Web Tool is activated, the current status and specifications of the printer are displayed in the top frame on every page.
  • Page 88: Left Frame

    Links to the Security menu. Online Help Links to the Dell Support website. Order Supplies at: Links to the Dell web page. Contact Dell Support at: Links to the Dell support page web address: support.dell.com Dell™ Printer Configuration Web Tool...
  • Page 89: Right Frame

    Receives the current printer configuration and updates the latest information in the right frame. Apply New Settings button Submits new settings made on the Dell Printer Configuration Web Tool to the printer. The new settings replace the old settings of the printer. Restore Settings button Restores the old settings.
  • Page 90: Changing The Settings Of The Menu Items

    Changing the Settings of the Menu Items Some menus allow you to change the printer settings access through the Dell Printer Configuration Web Tool. When you access these menus, the authentication window appears on the screen. Enter a user name and password of the administrator by following the prompts displayed in the dialog box.
  • Page 91: Printer Status

    Displays the percentage of toner remaining in each toner cartridge. Call or When a cartridge is empty, a message appears. The text Magenta Cartridge Level Order is linked to the Dell Printer Supplies website. Yellow Cartridge Level Black Cartridge Level Paper Trays Status Indicates that there is some paper in the tray but the quantity is unknown.
  • Page 92: Printer Jobs

    To display the system information of the printer. This page can also be displayed by clicking Printer Information in the left frame. Values: Dell Service Tag Number Displays Dell's service tag number. Express Service Code Displays the express service code of the printer. Asset Tag Number Displays the asset tag number of the printer.
  • Page 93: Printer Settings

    Displays whether to disable printing if the paper size set in the paper size printer driver and the paper size set in the tray of the printer does not match (the paper set in the tray is larger). Dell™ Printer Configuration Web Tool...
  • Page 94 Displays a link used for ordering consumables, which can be accessed from Order Supplies at: in the left frame. Regular Displays the regular web address (http://accessories.us.dell.com/sna) that can be linked to Order Supplies at: Premier Displays the premier web address (http://premier.dell.com) that can be linked to Order Supplies at: Auto-Off Timer feature is available only in certain regions.
  • Page 95 Auto-Off Timer feature is available only in certain regions. The default for mm/inch and Default Paper Size vary depending on country-specific factory default. Disable printing with larger paper size is available only in the Dell Printer Configuration Web Tool and the Tool Box. Dell™ Printer Configuration Web Tool...
  • Page 96 To restrict access to Admin Menu and Report/List with a password, and to set or change the password. NOTE: This menu sets a password to lock the operator panel. When you change the password for the Dell Printer Configuration Web Tool, click Set Password on the left frame and set the password.
  • Page 97 Sets the temperature settings for the fusing unit for envelopes within the range of -3 to 3. Recycled Sets the temperature settings for the fusing unit for recycled paper within the range of -3 to 3. Auto Registration Adjustment Purpose: To specify whether to automatically adjust color registration. Dell™ Printer Configuration Web Tool...
  • Page 98 Click Start to clean the toner in the cyan toner cartridge. Black Toner Refresh Click Start to clean the toner in the black toner cartridge. BTR Refresh Purpose: To specify whether to automatically execute counter measures for curling/separating discharge of the paper. Dell™ Printer Configuration Web Tool...
  • Page 99 Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Dell recommends only new Dell-brand toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.
  • Page 100: Print Server Settings

    Select Reorder URL Select Regular or Premier web address to be linked to Order Supplies at: Regular Displays the regular web address (http://accessories.us.dell.com/sna) that can be linked to Order Supplies at: Premier Displays the premier web address (http://premier.dell.com) that can be linked to...
  • Page 101 Displays the maximum number of notifications. Notification HTTP Port Status Displays the port status. Port Number Displays the port number. Simultaneous Connections Displays the number of connections received simultaneously by the client. Connection Time-Out Displays the connection time-out period. Dell™ Printer Configuration Web Tool...
  • Page 102 Displays the POP3 server address. POP3 Port Number Displays the POP3 port number. Reply Address Displays the reply e-mail address sent with each e-mail alert. SMTP Server Connection Displays the status of the SMTP server connection. Dell™ Printer Configuration Web Tool...
  • Page 103 EWS Settings Auto Refresh Automatically refreshes the contents of the status display pages. Auto Refresh Interval Sets the time interval for refreshing the contents of the status display pages automatically from 15 to 600 seconds. Dell™ Printer Configuration Web Tool...
  • Page 104 Specifies whether to enable the Bonjour (mDNS) feature. E-Mail Alert Specifies whether to enable the E-Mail Alert feature. SNMP Specifies whether to enable the SNMP . This item is available only when the printer is connected with a wired network. Dell™ Printer Configuration Web Tool...
  • Page 105 Sets the port number from 9000 to 9999. Connection Time-Out Sets the connection time-out period between 1 and 1000 seconds. IP Filter (IPv4) Click IP Filter (IPv4) to set the IP filter settings on the IP Filter (IPv4) page. Dell™ Printer Configuration Web Tool...
  • Page 106 Re-enter POP User Enter the POP3 account password again to confirm. Password* Reply Address Designates the reply e-mail address sent with each e-mail alert. SMTP Server Connection Displays the status of the SMTP server connection. Dell™ Printer Configuration Web Tool...
  • Page 107 31 alphanumeric characters. The original setting will remain valid if nothing is entered. Characters entered for community name in the previous settings will not be displayed on the screen. The default Read/Write Community is private. Dell™ Printer Configuration Web Tool...
  • Page 108 Enter the SNMP trap destination port number. Notify Specifies whether to notify trap occurrence. Authenticate Error Trap Specifies whether to notify Authenticate Error Trap. The default value can be changed by using Dell Printer Configuration Web Tool. Dell™ Printer Configuration Web Tool...
  • Page 109 Specifies the WPA-PSK TKIP to use through the wireless network. WPA-PSK AES/WPA2-PSK Specifies the WPA-PSK AES/WPA2- AES* PSK AES to use through the wireless network. Mixed Mode PSK Specifies the Mixed Mode PSK to use through the wireless network Dell™ Printer Configuration Web Tool...
  • Page 110 Values: Initialize NIC NVRAM Click Start to initialize NVM. Network settings will revert to the factory default settings and Memory and restart printer. reboot the network capability. Restart Printer Click Start to reboot the printer. Dell™ Printer Configuration Web Tool...
  • Page 111 Set Password Purpose: To set or change the password that is required to access the setup parameters of the printer from the Dell Printer Configuration Web Tool. This page can also be displayed by clicking Set Password in the left frame.
  • Page 112: Copy Printer Settings

    And you need to click Copy settings to the Host in the above list and reboot the machine of the Dell Printer Configuration Web Tool in the destination printer to verify if the settings were actually copied or not.
  • Page 113: Understanding The Tool Box Menus

    The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click Dell C1760nw Color Printer or Dell C1660w Color Printer listed in Printer Name, and then click OK. The Tool Box opens.
  • Page 114: Printer Settings Report

    Printer Information Purpose: To display the information of your printer. Values: Dell Service Tag Number Displays the service tag number of your printer. Express Service Code Displays the express service code of the printer. Printer Serial Number Displays the serial number of the printer.
  • Page 115 Adjustment Adjust Altitude Displays the altitude of the location where the printer is installed. Non-Dell Toner Displays whether to use toner cartridge of another manufacturer. BTR Refresh Mode Displays whether to execute counter measures for curling/separating discharge of the paper.
  • Page 116: Reports

    Displays the gateway address. Printer Maintenance The Printer Maintenance tab contains the System Settings, Paper Density, Adjust BTR, Adjust Fusing Unit, Color Registration Adjustment, Adjust Altitude, Reset Defaults, Non-Dell Toner, BTR Refresh Mode, TCP/IP Settings, and Network Settings pages. System Settings...
  • Page 117 Auto-Off Timer feature is available only in certain regions. Disable printing with larger paper size is available only in the Dell Printer Configuration Web Tool and the Tool Box. Understanding the Tool Box Menus...
  • Page 118: Paper Density

    Paper Density Purpose: To specify the paper density. Values: Plain Normal Specifies the paper density of plain paper. Light Label Normal Specifies the paper density of labels. Light Apply New Settings After you complete the settings, click Apply New Settings to apply the changes.
  • Page 119: Adjust Fusing Unit

    Adjust Fusing Unit Purpose: To specify the optimum temperature settings for printing for the fusing unit. To decrease the temperature, set negative values. To increase, set positive values. The default settings may not give the best output on all paper types. When the printed paper has curled, try to decrease the temperature.
  • Page 120: Adjust Altitude

    Registration Y(Yellow) Available Range: Specifies lateral (perpendicular to paper feed direction) Adjustments -5–+5 color adjustment values individually. M(Magenta) Available Range: -5–+5 C(Cyan) Available Range: -5–+5 LY(Left Yellow) Available Range: Specifies process (paper feed direction) color -5–+5 adjustment values individually. LM(Left Magenta) Available Range: -5–+5 LC(Left Cyan)
  • Page 121: Reset Defaults

    Using non-Dell™-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Dell recommends only new Dell-brand toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.
  • Page 122: Tcp/ip Settings

    Display Click to display the server settings for the Dell Printer Configuration Web Tool. Settings Display of Dell Turns off the display of the server settings for the Dell Printer Configuration Web Configuration Web Tool. Tool Turns on the display of the server settings for the Dell Printer Configuration Web Tool.
  • Page 123: Diagnosis

    Diagnosis The Diagnosis tab contains the Chart Print, Machine Check, Environment Sensor Info, Developer Stir Mode, and Refresh Mode pages. Chart Print Purpose: To print various charts that can be used for diagnosing your printer. Values: Paper Size Selects the paper size to print charts. Letter Ghost Configuration Chart Click to print a chart to check for ghost printing.
  • Page 124: Environment Sensor Info

    Environment Sensor Info Purpose: To display the internal environment sensor information of the printer to Result. Get Environment Sensor Info Click to confirm the internal environment sensor information of the printer such as temperature and humidity. Developer Stir Mode Purpose: To rotate the developer motor and stir the toner in the toner cartridge.
  • Page 125: Resetting Defaults

    • Login Error settings • USB Port settings 1 Click Start All Programs Dell Printers Dell C1760nw Color Printer or Dell C1660w Color Printer → → → → Tool Box. NOTE: For details about starting the Tool Box, see "Starting the Tool Box" on page 111.
  • Page 126 Understanding the Tool Box Menus...
  • Page 127: Understanding The Printer Menus

    Understanding the Printer Menus When your printer is configured as a network printer available to a number of users, the access to the Admin Menu menus can be limited. This prevents unauthorized users from using the operator panel to inadvertently change the default menu settings that has been set by the administrator.
  • Page 128: Printing A Report/list Using The Tool Box

    Printing a Report/List Using the Tool Box 1 Click Start → All Programs → Dell Printers → Dell C1760nw Color Printer or Dell C1660w Color Printer → Tool Box. NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click Dell C1760nw Color Printer or Dell C1660w Color Printer listed in Printer Name, and then click OK.
  • Page 129 Indicates marginal signal strength. Indicates insufficient signal strength. No Reception Indicates that no signal is received. NOTE: For Dell C1760nw Color Printer, this item is displayed when the Ethernet cable is disconnected and Wireless LAN set to Enable NOTE: For Dell C1660w Color Printer, this item is displayed only when...
  • Page 130 Specifies the transmit key from WEP Key 1 , WEP Key 2, WEP Key 3, and WEP Key 4. NOTE: For Dell C1760nw Color Printer, this item is displayed when the Ethernet cable is disconnected and Wireless LAN set to Enable...
  • Page 131 WPS 2.0 compliant. WPS 2.0 works on access points with the following encryption types: Mixed mode PSK, WPA-PSK AES, WPA2-PSK AES, WPA-PSK TKIP, Open (No Security) NOTE: For Dell C1760nw Color Printer, this item is displayed when the Ethernet cable is disconnected and Wireless LAN set to...
  • Page 132 Enables the E-mail Alert feature. Disable Disables the E-mail Alert feature. Enable* Enables an access to Dell™ Printer Configuration Web Tool embedded in the printer. Disable Disables an access to Dell Printer Configuration Web Tool embedded in the printer. Bonjour (mDNS) Enable* Enables the Bonjour (mDNS).
  • Page 133: Usb Settings

    USB Settings Use the USB Settings menu to change printer settings affecting a USB port. NOTE: Values marked by an asterisk (*) are the factory default menu settings. USB Port Purpose: To change the USB settings on your printer. The change takes effect after the printer is turned off and then on. Values: Enable* Enables the USB interface.
  • Page 134 Fault Time-Out Purpose: To specify the time taken by the printer before it cancels jobs that stop abnormally. The print job is cancelled if it times out. Values: 60 sec.* Specifies the time taken by the printer before it cancels jobs that stop abnormally. Available Range: 3–300 sec.
  • Page 135: Maintenance

    To specify whether to show the alert message when toner is low. Values: Shows the alert message when the toner is low. Does not show the alert message when the toner is low. Power On Wizard (Dell C1660w Color Printer only) Purpose: To perform initial setup for the printer. Values: Does not perform the initial setup for the printer.
  • Page 136 Paper Density Purpose: To specify the paper density. Values: Plain Normal* Light Label Normal* Light Adjust BTR Purpose: To specify the optimum voltage settings for printing for the transfer roller (BTR). To decrease the voltage, set negative values. To increase the voltage, set positive values. The default settings may not give the best output on all paper types.
  • Page 137 Adj. FusingUnit Purpose: To specify the optimum temperature settings for printing for the fusing unit. To decrease the temperature, set negative values. To increase the temperature, set positive values. The default settings may not give the best output on all paper types. When the printed paper has curled, try to decrease the temperature.
  • Page 138 Color Reg Adj Purpose: To specify whether to manually adjust color registration. Color registration adjustments need to be made during the initial setup of the printer or when the printer is moved to a different location. NOTE: feature can be configured when is set to Color Reg Adj Auto Reg Adj...
  • Page 139 Toner Refresh Purpose: To use up a toner cartridge when you need to replace it before the end of its life, or to stir the toner in a new toner cartridge. Values: Yellow Cleans the toner in the yellow toner cartridge. Magenta Cleans the toner in the magenta toner cartridge.
  • Page 140: Secure Settings

    Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Dell recommends only new Dell-brand toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.
  • Page 141 Re-enter Enters the new password again to confirm. Current Password Enter the current password to disable Panel Lock Set Current Password Enable Disable is displayed only when changing the setting from Change Password Purpose: To change a password to limit access to the menus. Values: Current Password Enter the current password to change the password.
  • Page 142: Panel Language

    Panel Language Purpose: To specify the language to be used on the operator panel. Values: English* Français Italiano Deutsch Español Dansk Nederlands Norsk Svenska Panel Lock Function This feature prevents unauthorized users from changing settings made by the administrator. However, you can select settings for individual print jobs using the printer driver.
  • Page 143: Resetting Defaults

    6 Ensure that Panel Lock Set appears, and then press the (Set) button. 7 Press the button until Disable appears, and then press the (Set) button. 8 Enter the current password, and then press the (Set) button. Resetting Defaults After executing this function and rebooting the printer, all the menu parameters are reset to their default values. The following menu parameters are exceptions and are not reset.
  • Page 144 Understanding the Printer Menus...
  • Page 145: Print Media Guidelines

    This section describes selecting print media, caring for print media, and loading the print media in Multipurpose Feeder (MPF) or Priority Sheet Inserter (PSI). NOTE: The images used in this manual are those of the Dell™ C1760nw Color Printer unless otherwise mentioned. NOTE: PSI is available only for Dell C1760nw Color Printer.
  • Page 146: Recommended Paper

    Fiber Content Most high-quality xerographic paper is made from 100% chemically pulped wood. Paper containing fibers such as cotton possess characteristics that can result in degraded paper handling. Recommended Paper To ensure the best print quality and feed reliability, use dry 75 g/m (20 lb) xerographic paper.
  • Page 147: Selecting Preprinted Media And Letterhead

    Selecting Preprinted Media and Letterhead When selecting preprinted media and letterhead paper for the printer: • Use grain long paper for best results. • Use only forms and letterhead printed using an offset lithographic or engraved printing process. • Select paper that absorb ink, but do not bleed. •...
  • Page 148: Selecting Pre-punched Paper

    See "Loading Print Media in the Multipurpose Feeder (MPF)" on page 151 or "Loading Print Media in the Priority Sheet Inserter (PSI) (Dell C1760nw Color Printer only)" on page 159 for instructions on loading an envelope.
  • Page 149: Labels

    – Have rough, cockle, or laid finishes Labels Your printer can print on many labels designed only for use with laser printers. When selecting labels: • Label adhesives, face sheet (printable stock), and topcoats must be able to withstand temperatures of 205°C (401°F) and pressure of 25 pounds per square inch (psi).
  • Page 150: Identifying Print Media And Specifications

    Identifying Print Media and Specifications This section provides information on supported paper sizes, types, and specification. Supported Paper Sizes Multipurpose Feeder (MPF) Priority Sheet Inserter (PSI) A4 (210x297 mm) B5 (182x257 mm) A5 (148x210 mm) C5 (162x229 mm) Monarch (3.875x7.5 in) Monarch LEF (7.5x3.875 in)* Envelope #10 (4.125x9.5 in) DL (110x220 mm)
  • Page 151: Supported Paper Types

    Supported Paper Types Media Multipurpose Feeder (MPF) Priority Sheet Inserter (PSI) Plain Plain Side 2 Plain Thick Plain Thick Side 2 Recycled Recycled Side 2 Label Covers Covers Side 2 Envelope Coated Coated Side 2 * Values marked by an asterisk (*) are the factory default menu settings. Paper Type Specifications Paper type Weight (gsm)
  • Page 152 Print Media Guidelines...
  • Page 153: Loading Print Media

    Before loading print media, identify the recommended print side of the print media. This information is usually on the print media package. NOTE: The images used in this manual are those of the Dell™ C1760nw Color Printer unless otherwise mentioned. NOTE: Priority Sheet Inserter (PSI) is available only for Dell C1760nw Color Printer.
  • Page 154 2 Pull the PSI out. 3 Pull the length guide forward until it stops. 4 Pull the MPF extension forward until it stops. Loading Print Media...
  • Page 155 5 Adjust the paper width guides to their maximum. 6 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. 7 Load print media on the MPF with the top edge first and with the recommended print side facing up. Loading Print Media...
  • Page 156 8 Adjust the width guides until they rest lightly against the edges of the stack of print media. 9 Slide the length guide towards the printer until it touches the print media. NOTE: Depending on the size of print media, first slide the length guide backward until it stops, and then slide the MPF extension until it touches print media.
  • Page 157 10 Insert the PSI into the printer and then align the PSI to the marking on the paper tray. Loading Print Media...
  • Page 158: Loading Envelopes In The Multipurpose Feeder (mpf)

    Loading Envelopes in the Multipurpose Feeder (MPF) NOTE: When you print on envelopes, be sure to specify the envelope setting on the printer driver. If not specified, the print image will be rotated 180 degrees. When Loading Envelope #10, DL, or Monarch Load envelopes with the side to be printed on facing up, the flap side facing down, and the flap turned to the right.
  • Page 159 When Loading C5 Load envelopes with the side to be printed on facing up, with the flap open. CAUTION: Never use envelopes with windows, or coated linings. These lead to paper jams and can cause damage to the printer. NOTE: If you do not load envelopes in the MPF right after they have been removed from the packaging, they may bulge.
  • Page 160: Loading Letterhead

    NOTE: If envelopes are still not fed correctly, add some bending to the flap of the envelopes as shown in the following illustration. The amount of the bending shall be 5 mm (0.20 inches) or less. NOTE: To confirm the correct orientation of each print media such as envelopes, see the instruction on the Envelope/Paper Setup Navigator on the printer driver.
  • Page 161: Loading Print Media In The Priority Sheet Inserter (psi) (dell C1760nw Color Printer Only)

    Loading Print Media in the Priority Sheet Inserter (PSI) (Dell C1760nw Color Printer only) NOTE: To avoid paper jams, do not remove the PSI while printing is in progress. NOTE: Use only laser print media. Do not use ink jet paper in this printer.
  • Page 162 4 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. 5 Load print media on the PSI with the top edge first and with the recommended print side facing up. 6 Adjust the width guides until they rest lightly against the edges of the stack of print media.
  • Page 163: Loading An Envelope In The Priority Sheet Inserter (psi)

    Loading an Envelope in the Priority Sheet Inserter (PSI) NOTE: Be sure to fully insert the envelope until it stops. Otherwise, print media that is loaded on the MPF will be fed. NOTE: When you print on envelopes, be sure to specify the envelope setting on the printer driver. If not specified, the print image will be rotated 180 degrees.
  • Page 164 When Loading C5 Load envelopes with the side to be printed on facing up, with the flap open. CAUTION: Never use envelopes with windows, or coated linings. These lead to paper jams and can cause damage to the printer. NOTE: If you do not load envelopes in the PSI right after they have been removed from the packaging, they may bulge.
  • Page 165: Loading Letterhead

    NOTE: If envelopes are still not fed correctly, add some bending to the flap of the envelopes as shown in the following illustration. The amount of the bending shall be 5 mm (0.20 inches) or less. NOTE: To confirm the correct orientation of each print media such as envelopes, see the instruction on the Envelope/Paper Setup Navigator on the printer driver.
  • Page 166: Loading Print Media When Manual Duplex Printing

    Loading Print Media When Manual Duplex Printing NOTE: When printing on curled paper, straighten the paper and then insert it into the feeder. When you start manual duplex printing, the instruction window appears. Note that the window cannot be reopened once it is closed.
  • Page 167 When Using the Priority Sheet Inserter (PSI) (Dell C1760nw Color Printer only) 1 First print the even pages (rear sides). For a six page document, rear sides are printed in the order of page 6, page 4, then page 2.
  • Page 168: Using The Output Tray Extension

    Using the Output Tray Extension The output tray extension is designed to prevent print media from falling from the printer after the print job is complete. Before printing a document, ensure that the output tray extension is fully extended. Loading Print Media...
  • Page 169: Printing

    Printing 17 Printing..................169...
  • Page 171: Printing

    • "Loading Print Media in the Multipurpose Feeder (MPF)" on page 151 • "Loading Print Media in the Priority Sheet Inserter (PSI) (Dell C1760nw Color Printer only)" on page 159 • "Avoiding Jams" on page 201 If you experience a jam, see "Jam" on page 223 for instructions.
  • Page 172: Canceling A Print Job

    Canceling a Print Job There are several methods for canceling a print job. Canceling From the Operator Panel To cancel a job after it has started printing: 1 Press the (Cancel) button. NOTE: Printing is canceled only for the current job. All the following jobs will continue to print. Canceling a Job From the Computer Running Windows Canceling a Job From the Taskbar When you send a job to print, a small printer icon appears in the right corner of the taskbar.
  • Page 173: Know Your Printer

    Know Your Printer 18 Understanding Your Printer Software ........173 19 Understanding Printer Messages .......... 177 20 Specifications................181...
  • Page 175: Understanding Your Printer Software

    Dell Supplies Management System You can launch the Dell Supplies Management System dialog box from the All Programs menu or the desktop icon. You can order consumables by phone or from the web. 1 Click Start → All Programs → Dell Printers → Additional Color Laser Software → Dell Supplies Management System.
  • Page 176: Quick Launch Utility

    Using the Quick Launch Utility window, you can open Status Window, Tool Box, and Troubleshooting. To use the Quick Launch Utility, select to install the Quick Launch Utility when you install the Dell software. To open the Quick Launch Utility window:...
  • Page 177 Status Monitor window appears. 1 Printer Status Message Area Displays a message of the current printer status. NOTE: The Status Monitor Widget automatically obtains the printer information at the updated interval that can be specified in Preferences. Also, the printer status is refreshed when Dashboard is launched or Preferences is closed. NOTE: If the Status Monitor Widget receives no response from the printer, Cannot get printer information is displayed.
  • Page 178 Dell printer supplies. Order By Phone Displays a list of available phone numbers that you can call to order Dell printer supplies. Dell and the Environment Click the hyperlink to access the web site about recycling.
  • Page 179: Understanding Printer Messages

    016-384 016-385 016-386 016-387 016-391 016-392 Turn off the printer, and then on again. If this does not solve the problem, contact Dell. See "Contacting Dell" on page 230. 016-393 016-394 016-700 Press the (Set) button to cancel the current print job. See "Canceling a Print Job" on page 170.
  • Page 180 (Set) button. Check the WEP key for the wireless LAN access point (Registrar) or router and execute the operation again according to the operation procedure. 024-360 Turn off the printer, and then on again. If this does not solve the problem, contact Dell. See "Contacting Dell" on page 230. 024-914 Load the specified paper.
  • Page 181 093-971 093-972 093-973 093-974 116-399 Turn off the printer, and then on again. If this does not solve the problem, contact Dell. See "Contacting Dell" on page 230. 124-333 191-310 193-700 This message indicates the printer is in the non-Dell toner mode.
  • Page 182 Understanding Printer Messages...
  • Page 183: Specifications

    Specifications NOTE: The images used in this manual are those of the Dell™ C1760nw Color Printer unless otherwise mentioned. Operating System Compatibility ® ® Your Dell C1760nw/C1660w Color Printer is compatible with Microsoft Windows XP , Windows XP 64-bit ®...
  • Page 184: Page Description Language (pdl)/emulation, Operating System, And Interface

    This information helps network administrators manage the network (analyze performance, traffic, errors, and so on). Dell C1760nw/C1660w Color Printer complies with standard industry MIB specifications, allowing the printer to be recognized and managed by various printer and network management software systems.
  • Page 185: Cables

    Cables Your interconnection cable must meet the following requirements: Connection type Connection specifications and symbols USB 2.0 Ethernet 10 Base-T/100 Base-TX (Dell C1760nw Color Printer only) Specifications...
  • Page 186 Specifications...
  • Page 187: Maintaining Your Printer

    Maintaining Your Printer 21 Maintaining Your Printer ............187 22 Clearing Jams................201...
  • Page 189: Maintaining Your Printer

    Determining the Status of Supplies If your printer is connected to the network, the Dell Printer Configuration Web Tool can provide instant feedback on remaining toner levels. Type the IP address of your printer in your web browser to view this information. To use the E-Mail Alert feature that notifies you when the printer requires new supplies, type your name or the name of the key operator in the e-mail list box.
  • Page 190: Storing Consumables

    To order by phone, see "Contacting Dell" on page 230. It is recommended that you use Dell toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.
  • Page 191 2 Pinch the cartridge firmly as shown in the illustration. WARNING: Always pull the cartridge out slowly so that you do not spill any toner. 3 Pull the toner cartridge out. Maintaining Your Printer...
  • Page 192: Installing A Toner Cartridge

    Installing a Toner Cartridge 1 Unpack a new toner cartridge of the desired color and shake it five to six times to distribute the toner evenly. NOTE: Ensure that the color of the new toner cartridge matches that on the handle before replacing it. NOTE: Handle the toner cartridge carefully to avoid spillage of the toner.
  • Page 193 3 Adjust the toner cartridge to the associated cartridge holder, and then insert it firmly by pressing near the center of the label until the cartridge clicks. 4 Close the toner access cover. Maintaining Your Printer...
  • Page 194: Cleaning Inside The Printer

    Cleaning Inside the Printer WARNING: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance. 1 Confirm that the printer is not in operation, and open the toner access cover. 2 Pinch the cartridge firmly as shown in the illustration.
  • Page 195 5 Pull the cleaning rod out. 6 Insert the cleaning rod fully into the hole beside the arrow on the printer until its tip reaches the interior of the printer as illustrated below, and then pull it out. 7 Repeat the same procedure for the other three holes. 8 Insert the cleaning rod back to its original location.
  • Page 196 9 Replace the black cartridge by adjusting it to the associated cartridge holder, and then insert it firmly by pressing near the center of the label until the cartridge clicks. 10 Replace the other three cartridges as well. 11 Close the toner access cover. Maintaining Your Printer...
  • Page 197: Cleaning The Color Toner Density (ctd) Sensor

    Cleaning the Color Toner Density (CTD) Sensor Clean the CTD sensor only when an alert for the CTD sensor is shown on the Status Monitor or operator panel. 1 Ensure that the printer is turned off. 2 Push the rear cover release handle and open the rear cover. 3 Clean the CTD sensor inside the printer with a clean dry cotton swab.
  • Page 198: Adjusting Color Registration

    The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click Dell C1760nw Color Printer or Dell C1660w Color Printer listed in Printer Name, and then click OK. The Tool Box opens.
  • Page 199: Determining Values

    The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click Dell C1760nw Color Printer or Dell C1660w Color Printer listed in Printer Name, and then click OK. The Tool Box opens.
  • Page 200: Entering Values

    The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click Dell C1760nw Color Printer or Dell C1660w Color Printer listed in Printer Name, and then click OK. The Tool Box opens.
  • Page 201 4 Clear the On check box for Auto Registration Adjustment. 5 Select the value with the straight line, and then click Apply New Settings. 6 Click Start next to Print Color Regi Chart. The color registration chart is printed with the new values. 7 Adjust the values for every color until the lines at 0 are the straightest.
  • Page 202 Maintaining Your Printer...
  • Page 203: Clearing Jams

    Careful selection of appropriate print media and proper loading allow you to avoid paper jams. See "Print Media Guidelines" on page 143 for more information. NOTE: The images used in this manual are those of the Dell™ C1760nw Color Printer unless otherwise mentioned. NOTE: Priority Sheet Inserter (PSI) is available only for Dell C1760nw Color Printer.
  • Page 204: Identifying The Location Of Paper Jams

    Identifying the Location of Paper Jams WARNING: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer. The following illustration shows where paper jams may occur along the print media path. Output Tray Fusing Unit Levers Rear Cover...
  • Page 205: Clearing Paper Jams From The Front Of The Printer

    Before performing any of the following procedures, read and follow the safety instructions in the Information NOTE: PSI is available only for Dell C1760nw Color Printer. NOTE: To resolve the error displayed on the operator panel, you must clear all print media from the print media path.
  • Page 206: Clearing Paper Jams From The Back Of The Printer

    4 Press the (Set) button. Clearing Paper Jams From the Back of the Printer WARNING: Important Before performing any of the following procedures, read and follow the safety instructions in the Information WARNING: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance.
  • Page 207 3 Remove any jammed paper from the back of the printer. 4 Lower the levers to their original position. 5 Close the rear cover. Clearing Jams...
  • Page 208: Clearing Paper Jams From The Output Tray

    Clearing Paper Jams From the Output Tray WARNING: Important Before performing any of the following procedures, read and follow the safety instructions in the Information WARNING: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance.
  • Page 209 3 Remove any jammed paper from the back of the printer. If no paper is found in the paper path, then remove any jammed paper out of the output tray. 4 Lower the levers to their original position. 5 Close the rear cover. 6 When you cannot remove the jammed paper even if performing the above steps, press and hold the (Cancel) button for 2 seconds.
  • Page 210 Clearing Jams...
  • Page 211: Troubleshooting

    Troubleshooting 23 Troubleshooting................. 211...
  • Page 213: Troubleshooting

    Ready to Print Verify that you are using the correct printer driver. Ensure that you are using the correct Ethernet cable (Dell C1760nw Color Printer only) or USB cable and that it is securely connected to the printer. Troubleshooting...
  • Page 214 Page breaks in unexpected places. Increase the setting for Time-Out in the Printer Settings menu in the Dell Printer Configuration Web Tool. Print media does not stack neatly in the Turn the print media stack over in the PSI and MPF.
  • Page 215: Print Quality Problems

    In this section, some procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see "Understanding the Printer Menus" on page 125 and "Dell™ Printer Configuration Web Tool" on page 81.
  • Page 216: Toner Smears Or Print Comes Off/stain On Back Side

    Is the problem recovered? Adjust the fusing unit temperature. The task is complete. Contact Dell. Launch the Tool Box, click Adjust Fusing Unit on the Printer Maintenance tab. Adjust the fixing temperature by turning up the value for your printing media.
  • Page 217: Random Spots/blurred Images

    The task is complete. Go to action 2. Toner Cartridge" on page 190. Is the problem recovered? If you use non-Dell brand toner cartridges, install Dell brand toner The task is complete. Go to action 3. cartridges. Is the problem recovered? Clean up the fusing unit.
  • Page 218: Pitched Color Dots

    Pitched color dots If this trouble comes out, contact Dell. Vertical blanks Action Clean inside the printer and performing test print. The task is complete. Contact Dell. Clean inside the printer by using the cleaning rod. See "Cleaning Inside the Printer" on page 192.
  • Page 219: Ghosting

    Click Apply New Settings. Click close box to exit Tool Box. Is the problem recovered? If you use non-recommended print media, use the print media The task is complete. Contact Dell. recommended for the printer. Is the problem recovered? Troubleshooting...
  • Page 220: Fog

    Action Is the whole page printed light? Contact Dell. Go to action 2. Start Developer Stir Mode. The task is complete. Contact Dell. Launch the Tool Box, click Developer Stir Mode on the Diagnosis tab. Click Start. Is the problem recovered?
  • Page 221: Auger Mark

    Is the problem recovered? If printing on print media other than envelopes, contact Dell. Check the crease. Is the crease within 30 mm of the four edges of the This type of crease is If the envelope is 220 envelope? considered normal.
  • Page 222: The Top Margins Is Incorrect

    Is the problem recovered? Load the envelope in the MPF with the flap open and facing up. For The task is complete. Contact Dell. details, see "When Loading C5" on page 157. Is the problem recovered? Use a different size envelope.
  • Page 223: Protrudent / Bumpy Paper

    Click Start next to Auto Correct. Is the problem recovered? Print the Color Registration Chart and manually correct the color The task is complete. Contact Dell. registration. Click Color Registration Adjustment on the Printer Maintenance tab. Clear the On check box for Auto Registration Adjustment.
  • Page 224: Noise

    In this section, some procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see "Understanding the Printer Menus" on page 125 and "Dell™ Printer Configuration Web Tool" on page 81.
  • Page 225: Jam

    In this section, some procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see "Understanding the Printer Menus" on page 125 and "Dell™ Printer Configuration Web Tool" on page 81.
  • Page 226: Multi-feed Jam

    Is the problem recovered? Wireless Problems Problem Action Cannot setup wireless connection. Ensure that the Ethernet cable (Dell C1760nw Color Printer only) and USB cable are disconnected from the printer. Ensure that is set to . See "Wireless LAN" on...
  • Page 227: Other Problems

    Other Problems Problem Action Condensation has occurred inside the This usually occurs within several hours after you heat the room in winter. This printer. also occurs when the printer is operating in a location where relative humidity reaches 85% or more. Adjust the humidity or relocate the printer to an appropriate environment.
  • Page 228 Troubleshooting...
  • Page 229: Appendix

    Appendix Appendix..................229 Index.................... 231...
  • Page 231: B Appendix

    Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support.
  • Page 232: Warranty And Return Policy

    For specific information on Dell's worldwide recycling programs, see www.dell.com/recyclingworldwide. Contacting Dell You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.
  • Page 233: Index

    Index Numerics Bonjour (mDNS), 100, 102, 105, 130 BTR Refresh, 92, 96, 137 100Base-TX Full-Duplex, 102 BTR Refresh Mode, 119 100Base-TX Half-Duplex, 102 10Base-T Full-Duplex, 102 10Base-T Half-Duplex, 102 C5, 148 Cable, 183 Cancel button, 77 A4, 148 Canceling a print job, 170 A5, 148 Carbonless copy paper, 144 About printer, 21...
  • Page 234 Ethernet Settings, 102 Def. Paper Size, 132 Event Panel, 85 Default Paper Size, 91, 93 EWS, 130 Dell Printer Configuration Web Tool, 81 EWS Settings, 101 Dell Service Tag Number, 90 Executive, 148 Dell Supplies Management System, 173 Express Code, 133...
  • Page 235 Host Name, 90-91, 100 LCD, 77 host-based printer driver, 51, 54 LCD Panel, 77 HTTP, 99, 104 Left frame, 86 Legal, 148 Length Guide, 21 Letter, 148 ID, 90-91 Levers, 22, 202 Identifying Print Media and Specifications, 148 Link Channel, 107 Important Information, 17 Link Quality, 107 Impression Number, 91...
  • Page 236 Network Type, 107 Paper Trays, 89 No carbon required, 144 Paper Type, 149 No. of Sheets, 91 Paper Used, 110 Non-Dell Toner, 92, 97, 119, 138 Paper Width Guides, 21 Parts name, 21 PDL, 182 OCR, 144 Peer-to-Peer, 68 Online Help, 84, 86...
  • Page 237 Power Saver Time - Deep Sleep, 91, 93 Printing Status Window, 173 Power Saver Time - Sleep, 91, 93 Priority Sheet Inserter (PSI), 21 Power supply, 181 Processor Speed, 90 Power Switch, 21 Product Features, 19 PowerSaver Time, 80, 131 Premier, 92 Print Head Cleaning Rod, 21 Quick Launch Utility, 174...
  • Page 238 Wi-Fi | WPS button, 31, 77 Backlight, 78 Storing Print Media, 147, 169, 187 Wireless Connection, 30 Support Contacting Dell, 230 Wireless LAN, 107, 127 System Settings, 91, 93, 101, 114, 131 Wireless Problems, 224 Wireless Settings, 98, 107 Wireless Setup, 127...
  • Page 239 WPS Setup, 129 WPS-PBC, 31 WPS-PIN, 32 WSD, 62, 99, 102, 104, 130 Appendix...
  • Page 240 Appendix...

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  • sandra smith Feb 13, 2016 09:52:
    I need mammal for my dell c1660w printer & a cd.