Dell C5765dn User Manual page 574

22 Problem Solving
Status Code
018-560
[Cause]
[Remedy] Check the followings:
018-561
[Cause]
[Remedy] Check the followings:
018-562
[Cause]
[Remedy] Check the followings:
018-563
[Cause]
[Remedy] Check the followings:
018-564
[Cause]
[Remedy] Check the followings:
018-565
[Cause]
[Remedy] Check the followings:
018-566
[Cause]
[Remedy] Check the followings:
018-567
[Cause]
[Remedy] Check whether the destination HTTP server for the scanned document is accessible by
574
A user authentication error occurred. (Received HTTP Status 401).
• The destination HTTP server for the scanned document is accessible by PC.
• Login name
• Login password
• The HTTP server name
• The HTTP server path name
The hostname or the script storage location is not correct. (Received HTTP Status 404).
• The destination HTTP server for the scanned document is accessible by PC.
• The HTTP server name
• The HTTP server path name
A client-side error occurred. (Received HTTP Status 4xx other than 401 and 404).
• The destination HTTP server for the scanned document is accessible by PC.
• The server settings
A server-side error occurred. (Received HTTP Status 5xx).
• The destination HTTP server for the scanned document is accessible by PC.
• The server settings
DNS resolution for the specified hostname failed.
• The destination HTTP server for the scanned document is registered on the DNS
server.
• The machine is connected to the DNS server.
• The address of the DNS server is set on the machine.
DNS resolution for the proxy server name set on the machine failed.
• The proxy server name set on the machine is registered on the DNS server.
• The machine is connected to the DNS server.
• The address of the DNS server is set on the machine.
Unable to connect to the HTTP server.
• The network cable connection on the machine
• The destination HTTP server for the scanned document is accessible by PC.
The followings may be the cause:
• The communication is disconnected while reading or writing due to some reason.
• Close process of the file failed due to some reason
PC.
Cause and Remedy