Dell C5765dn User Manual page 597

Color laser multifunction printer
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Status Code
027-762
[Cause]
[Remedy] Execute the print job again. If the error still is not resolved, contact customer support.
027-763
[Cause]
[Remedy] Take one of the following measures:
027-770
[Cause]
[Remedy] Submit the print job again.
027-771
[Cause]
[Remedy] Delete unnecessary data from the server.
027-772
[Cause]
[Remedy] Use ASCII characters to modify the host name that has been specified under [Tools] >
027-773
[Cause]
[Remedy] Wait for a while, and then execute the operation again.
027-774
[Cause]
[Remedy] Specify the e-mail address using only ASCII characters.
027-775
[Cause]
[Remedy] Reduce the number of destination addresses. If the error still is not resolved, confirm
027-776
[Cause]
[Remedy] Use ASCII characters to modify the host name that has been specified under [Tools] >
027-777
[Cause]
[Remedy] Set [E-mail Send Authentication] to [Off] under [Tools] > [System Settings] >
027-778
[Cause]
[Remedy] Confirm the authentication type supported by the SMTP server with your network
An on-demand print job is sent to the machine using the Web Applications feature,
however, the specified job ticket is invalid because of one of the following causes:
• Abnormal change to the job ticket because of the machine software failure
• Abnormal change to the job ticket because of a bug on the sender's remote server
• Abnormal change to the job ticket because of network trouble
• Intentional alteration to the job ticket
The machine failed to verify the user information against the remote accounting server.
• Check whether the remote accounting server is operating properly.
• Check whether there is no network failure.
• Connect the network cable securely.
• Confirm the settings on the machine.
The print job has a problem.
The hard disk of the server connected to the machine is full.
An error occurred during communication with the SMTP server.
[System Settings] > [Connectivity & Network Setup] > [Machine's E-mail Address /
Host Name]. If the error still is not resolved, confirm with your network administrator
whether the SMTP server supports the HELO command.
An error occurred during communication with the SMTP server.
The specified e-mail address contains unsupported characters.
Too many destination addresses have been specified.
with your network administrator whether the SMTP server supports the EHLO
command.
An error occurred during communication with the SMTP server.
[System Settings] > [Connectivity & Network Setup] > [Machine's E-mail Address /
Host Name]. If the error still is not resolved, confirm with your network administrator
whether the SMTP server supports the EHLO command.
The destination SMTP server does not support SMTP-AUTH.
[Connectivity & Network Setup] > [Outgoing / Incoming E-mail Settings] > [SMTP
Server Settings].
The destination SMTP server does not support the SMTP-AUTH system set on the
machine.
administrator. The machine supports the following authentication types: PLAIN (plain
text) authentication, LOGIN (BASE64) authentication, and CRAM-MD5
(challengeresponse).
Cause and Remedy
Status Code
597

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