Network connection problems
Embedded Web Server does not open
Check if you are using a supported browser:
Windows Internet Explorer version 9 or later
Macintosh Safari version 8.0.3 or later
Is your browser supported?
Make sure that the printer IP address is correct.
View the printer IP address:
From the home screen
From the TCP/IP section in the Network/Ports menu
By printing a network setup page or menu settings page,
and then ﬁnding the TCP/IP section
Note: An IP address appears as four sets of numbers separated
by periods, such as 126.96.36.199.
Is the printer IP address correct?
Check if the printer is on.
Is the printer on?
Check if the network connection is working.
Is the network connection working?
Make sure that the cable connections to the printer and print server
For more information, see the setup documentation that came with
Are the cable connections secure?
Go to step 2.
Install a supported
Go to step 3.
Type the correct
printer IP address in
the address ﬁeld.
Note: Depending on
settings, you may
need to type
of "http://" before
the printer IP
address to access
the Embedded Web
Go to step 4.
Turn on the printer.
Go to step 5.
Go to step 6.
Tighten the cable