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Troubleshooting; Network Connection Problems - Dell S5840cdn User Manual

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Troubleshooting

Troubleshooting

Network connection problems

Embedded Web Server does not open
Action
Step 1
Check if you are using a supported browser:
Windows Internet Explorer version 9 or later
Macintosh Safari version 8.0.3 or later
Google Chrome
Mozilla Firefox
Is your browser supported?
Step 2
Make sure that the printer IP address is correct.
View the printer IP address:
From the home screen
From the TCP/IP section in the Network/Ports menu
By printing a network setup page or menu settings page,
and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
Is the printer IP address correct?
Step 3
Check if the printer is on.
Is the printer on?
Step 4
Check if the network connection is working.
Is the network connection working?
Step 5
Make sure that the cable connections to the printer and print server
are secure.
For more information, see the setup documentation that came with
the printer.
Are the cable connections secure?
Yes
No
Go to step 2.
Install a supported
browser.
Go to step 3.
Type the correct
printer IP address in
the address field.
Note: Depending on
the network
settings, you may
need to type
"https://" instead
of "http://" before
the printer IP
address to access
the Embedded Web
Server.
Go to step 4.
Turn on the printer.
Go to step 5.
Contact your
administrator.
Go to step 6.
Tighten the cable
connections.
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