Dell C5765dn User Manual page 515

Symptom
Documents are Are suitable types of
often jammed. documents being used?
Are you trying to use irregular
shaped documents, business
cards, transparencies, or thin
documents?
Are you trying to use
documents with sticky tags,
paper clips or adhesive tape?
Are the document guides set
in the correct positions?
Is a piece of torn paper
remaining in the document
feeder?
Is the [Mixed Size Originals]
setting set to [Off] when you
copy originals of different
sizes?
Is an A5 document loaded in
landscape orientation (
the document feeder when
[Mixed Size Originals] is set
to [On]?
An edge of the Is the document curled?
document is
folded.
Cannot copy in Is [Output Color] set to
color. [Black & White]?
Is a message displayed on the
touch screen prompting you
to replace the toner cartridge?
Is a message displayed on the
touch screen prompting you
to replace the drum cartridge?
Cannot staple Is staple jam occurred in the
properly staple cartridge?
Is the print driver set
correctly?
Cause
Correctly load documents suitable for the
document feeder.
Refer to "Copying Procedure" (P.50).
Remove sticky tags, paper clips or adhesive
tape from the document before copying.
Adjust the document guide positions.
Refer to "Copying Procedure" (P.50).
Open the document feeder cover and check
inside.
Refer to "Document Jams" (P.624).
Set [Mixed Size Originals] to [On].
Refer to "Mixed Size Originals (Scanning
Different Size Documents Simultaneously)"
(P.89).
Load the A5 document in portrait orientation
) on
( ).
Flatten the curl and load the document again.
Set [Output Color] to [Color].
Refer to "Output Color (Selecting the Color
for Copying)" (P.70).
Replace the toner cartridge of the color
indicated in the message.
Refer to "Replacing Toner Cartridges"
(P.219).
Replace the drum cartridge indicated in the
message.
Refer to "Replacing Drum Cartridges C, M,
Y, or K" (P.223).
Remove the staple jammed in the cartridge.
Refer to "Stapler Faults" (P.626).
Check the [Staple] setting in [Print Setup] in
the print driver when you send a print job
from the computer.
Machine Trouble
Remedy
515