Page 1: Laser Printer
Dell™ C3760n/C3760dn Color Laser Printer User's Guide Regulatory Model: C3760dn/C3760n...
Page 3: Table Of Contents
Before Beginning ......15 A Notes, Cautions, and Warnings ..... . 17 Dell™ C3760n/C3760dn Color Laser Printer User's Guide Conventions .
Page 4 Installing Optional Accessories ..... Installing the Optional Memory Module ..... . . Updating Your Driver to Detect Memory Module .
Page 5 Loading Paper ........® 10 Installing Printer Drivers on Windows Computers .
Page 6 ........Setting Up the Dell Printer Configuration Web Tool .
Page 7 ....... Contact Dell Support at: ......
Page 8 Chart Print ........Environment Sensor Info .
Page 9 Public Mail Box ....... . Proof Print ........USB Direct Print .
Page 10 ........Duplex Printing With Duplex Unit (Dell C3760dn Color Laser Printer Only)
Page 11 ..Using the Dell Printer Configuration Web Tool to Change the Printer Settings 256 Know Your Printer ......259 20 Understanding Your Printer Software .
Page 12 Specify Group Name ......Specify Job Owner ....... Job Owner Name .
Page 13 25 Specifications ....... . . Operating System Compatibility ......Power Supply .
Page 14 Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller ........Removing the Transfer Belt Unit .
Page 15 Troubleshooting ......369 29 Troubleshooting Guide ......Basic Printer Problems .
Page 16 B Appendix ........399 Dell™ Technical Support Policy .
Page 17: Before Beginning
Before Beginning Notes, Cautions, and Warnings ............. 17 1 Dell™ C3760n/C3760dn Color Laser Printer User's Guide ....19 2 Finding Information..............21 3 Product Features................. 25 4 About the Printer................. 27...
Page 19: A Notes, Cautions, And Warnings
A WARNING indicates a potential for property damage, personal injury, or death. Information in this document is subject to change without notice. © 2012 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Dell DELL...
Page 20 Notes, Cautions, and Warnings...
Page 21: Dell™ C3760N/C3760Dn Color Laser Printer User's Guide
Dell™ C3760n/C3760dn Color Laser Printer User's Guide Click the links to the left for information on the features, options, and operation of your Dell C3760n/C3760dn Color Laser Printer. For information on other documentation included with your Dell C3760n/C3760dn Color Laser Printer, see "Finding Information."...
Page 22 Dell™ C3760n/C3760dn Color Laser Printer User's Guide...
Page 23: Finding Information
Finding Information NOTE: The images used in this manual are those of the Dell™ C3760dn Color Laser Printer unless otherwise mentioned. What are you looking for? Find it here Software and Documentation • Drivers for my printer disc User's Guide •...
Page 24 Service Tag Express Service Code xxxxxxx 000 000 000 00 The Express Service Code and Service Tag are located inside the front cover of your printer. • Latest drivers for my printer Go to support.dell.com. • Documentation for my printer Finding Information...
Page 25 • Customer Care — Contact information, order status, warranty, and repair information • Downloads — Drivers • Manuals— Printer documentation and product specifications Go to support.dell.com. Select your region, and fill in the requested details to access help tools and information. Finding Information...
Page 26 Finding Information...
Page 27: Product Features
Product Features This chapter describes the product features and indicates their links. Duplex Printing (Duplex Print) Multiple Up in the Layout tab (N-up Print) You can print two or more pages on both sides of a sheet of The Multiple Up feature enables you to print documents as paper.
Page 28 Product Features...
Page 29: About The Printer
About the Printer This chapter provides an overview of your Dell™ C3760n/C3760dn Color Laser Printer. NOTE: The images used in this manual are those of the Dell C3760dn Color Laser Printer unless otherwise mentioned. Front and Rear View Front View...
Page 30: Rear View
Rear View Control Board Duplex Unit (C3760dn only) Left Side Cover 2nd Belt Transfer Roller (2nd BTR) Ethernet Port Fusing Unit Wireless Adapter Socket Power Connector USB Port Rear Cover About the Printer...
Page 31: Space Requirements
Space Requirements Provide enough room to open the printer trays, covers, and optional accessories, and for proper ventilation. 200 mm/7.87 inches 379 mm/14.92 inches 400 mm/15.75 inches 400 mm/15.75 inches 485 mm/19.09 inches 439 mm/17.28 inches 600 mm/23.62 inches 400 mm/15.75 inches Operator Panel For more information on the operator panel, see "About the Operator Panel."...
Page 32: Additional Components
Additional Components Optional Accessories The following optional accessories are available for the printer. NOTE: Each accessory can be purchased separately except for the wireless adapter and the hard disk, which can only be purchased together as a bundled kit. • Wireless adapter •...
Page 33: Ordering Supplies
Ordering Supplies You can order consumables from Dell online when using a networked printer. Enter the IP address of your printer in your web browser, launch the Dell Printer Configuration Web Tool, and click the web address under Order Supplies at: to order toner or supplies for your printer.
Page 34 About the Printer...
Page 35: Setting Up The Printer (Printer Setup)
Setting up the Printer (Printer Setup) 5 Preparing Printer Hardware............35 6 Installing Optional Accessories..........37 7 Connecting Your Printer ............. 65 8 Setting the IP Address ............... 71 9 Loading Paper................75 ® 10 Installing Printer Drivers on Windows Computers .....
Page 37: Preparing Printer Hardware
Preparing Printer Hardware Removing Tape 1 Remove tapes from the printer. Preparing Printer Hardware...
Page 38 Preparing Printer Hardware...
Page 39: Installing Optional Accessories
512 MB memory module, optional 550-sheet feeder (tray2), wireless adapter, and hard disk. NOTE: The images used in this manual are those of the Dell™ C3760dn Color Laser Printer unless otherwise mentioned. Installing the Optional Memory Module 1 Ensure that the printer is turned off.
Page 40 5 Hold the edge of the memory module and face its connector toward the slot with the notch on the connector positioned on left. notch 6 Align the connector of the memory module with the slot and insert the memory module into the slot. 7 Push the memory module firmly into the slot.
Page 41: Updating Your Driver To Detect Memory Module
® and Printers. Windows Server 2012 Right-click the printer icon of the Dell C3760n/C3760dn Color Laser Printer, and then select Printer properties. Click the Options tab, and then select Get Information from Printer. Click Apply, and then click OK. Close the Devices and Printers dialog box.
Page 42 Click Start → Devices and Printers. Windows 7/ 7 x64/ Right-click the printer icon of the Dell C3760n/C3760dn Color Laser Printer, and then Server 2008 R2 x64 select Printer properties. Click the Options tab, and then select Get Information from Printer.
Page 43 Click Start → Devices and Printers. Windows 7/ 7 x64/ Right-click the printer icon of the Dell C3760n/C3760dn Color Laser Printer, and then Server 2008 R2 x64 select Printer properties. Click the Configuration tab, and then select Bi-Directional Setup. Select Get Information from Printer and then click OK.
Page 44: Installing The Optional 550-Sheet Feeder
Mac OS X 10.3.x/10.4.x Select the printer from the Printer List screen in Print Center (or Printer Setup Utility). Click Printers on the Print Center (or Printer Setup Utility) menu bar, and select Show Info. Select Installable Options, and select the options that have been installed on the printer, and then click Apply Changes.
Page 45 6 Lift the printer and align the five guide pins of the optional 550-sheet feeder with the holes at the bottom of the printer. Gently lower the printer onto the optional 550-sheet feeder. WARNING: Two people are required to lift the printer. WARNING: Be careful not to pinch your fingers when lowering the printer onto the optional 550-sheet feeder.
Page 46: Updating Your Driver To Detect 550-Sheet Feeder
Windows 8 x64/ Windows Server 2012 and Printers. Right-click the printer icon of the Dell C3760n/C3760dn Color Laser Printer, and then select Printer properties. Click the Options tab, and then select Get Information from Printer. Click Apply, and then click OK.
Page 47 Click start → Printers and Faxes. Windows XP/XP x64/ Server 2003/ Right-click the printer icon of the Dell C3760n/C3760dn Color Laser Printer, and then Server 2003 x64 select Properties. Click the Options tab, and then select Get Information from Printer.
Page 48 Click Start → Printers and Faxes. Windows XP/XP x64/ Server 2003/ Right-click the printer icon of the Dell C3760n/C3760dn Color Laser Printer, and then Server 2003 x64 select Properties. Click the Configuration tab, and then select Bi-Directional Setup. Select Get Information from Printer and then click OK.
Page 49: Installing The Optional Wireless Adapter
Click Start → Control Panel → Hardware and Sound → Printers. Windows Vista/Vista x64 Right-click the printer icon of the Dell C3760n/C3760dn Color Laser Printer, and then select Properties. Click the Device Setting tab, and then select Available in Tray2 drop-down menu.
Page 50: Verifying The Contents Of The Box
NOTE: To complete wireless installation, you require the corresponding Software and Documentation disc that comes with your printer, which can also be downloaded from support.dell.com. Installing the Wireless Adapter Using Video Instructions (Recommended) To install the wireless adapter, perform the following method.
Page 51: Installing The Optional Wireless Adapter
3 Click Wireless adapter. The instruction video starts. Follow the on-screen instructions to configure wireless settings. Installing the Optional Wireless Adapter NOTE: You can also install the wireless adapter by following the instructions described in Installing the Optional Wireless Adapter provided with the wireless adapter. 1 Ensure that the printer is turned off.
Page 52: Determining The Wireless Network Settings
5 Confirm that the Network (Wireless) section exists. 6 Configure the wireless adapter to connect to a wireless network. For details, see "Configuring the Optional Wireless Adapter." Determining the Wireless Network Settings You need to know the settings for the wireless network to set up the wireless printer. For details of the settings, contact your network administrator.
Page 53: Configuring The Optional Wireless Adapter
Operator Panel Ethernet Cable Dell Printer Configuration Web Tool *1 WPS-PBC (Wi-Fi Protected Setup-Push Button Configuration) is a method to authenticate and register devices required for wireless configuration, by pressing the button provided on the access point via wireless routers, and then performing WPS-PBC setting on the operator panel.
Page 54 3 Click Connect Your Printer. 4 Click Wireless Connection. 5 Click Wizard. Follow the on-screen instructions to configure wireless settings. Installing Optional Accessories...
Page 55: Using Advanced Setup To Configure A Wireless Adapter
WPS-PIN • Operator Panel • Ethernet Cable • Dell Printer Configuration Web Tool 1 Insert the Software and Documentation disc provided with the printer in your computer. The Easy Setup Navigator file launches automatically. 2 Click Start Setup. 3 Click Connect Your Printer.
Page 56 Confirm the settings, and then click Apply. Complete configuration screen appears. Click Next. For WPS-PBC, WPS-PIN, Operator Panel, and Dell Printer Configuration Web Tool, follow the on-screen instructions to configure wireless settings. To configure wireless settings without using the video instructions, see the following instructions.
Page 57 WPS-PBC You can start Push Button Control only from the operator panel. NOTE: WPS-PBC (Wi-Fi Protected Setup-Push Button Configuration) is a method to authenticate and register devices required for wireless configuration by pressing the button provided on the access point via wireless routers, and then performing WPS- PBC setting on the operator panel.
Page 58 Manual SSID Setup 1 Press the (Menu) button. 2 Press the button until Admin Settings is highlighted, and then press the (Set) button. 3 Press the (Set) button. button until Network is highlighted, and then press the 4 Press the button until Wireless Setup is highlighted, and then press the (Set) button.
Page 59: Reconfiguring The Wireless Setting
For details about how to connect the Ethernet cable, see "Connecting Printer to Computer or Network." 3 Turn on the printer. 4 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser. 5 Click Print Server Settings.
Page 60: Installing The Optional Hard Disk
2 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser. 3 Click Print Server Settings. 4 Click Print Server Settings tab. 5 Click Wireless LAN. 6 Change the wireless setting of the printer.
Page 61 3 Slide the left side cover towards the back of the printer. 4 Open the left side cover completely. 5 Insert the two plastic pins on the hard disk into the metal casing holes. 6 Attach the plastic pin and the connector to the control board, and push the hard disk firmly into place. Installing Optional Accessories...
Page 62: Updating Your Driver To Detect Hard Disk
Windows 8 x64/ Windows Server 2012 and Printers. Right-click the printer icon of the Dell C3760n/C3760dn Color Laser Printer, and then select Printer properties. Click the Options tab, and then select Get Information from Printer. Click Apply, and then click OK.
Page 63 Click Start → Devices and Printers. Windows 7/ 7 x64/ Right-click the printer icon of the Dell C3760n/C3760dn Color Laser Printer, and then Server 2008 R2 x64 select Printer properties. Click the Options tab, and then select Get Information from Printer.
Page 64 Click Start → Devices and Printers. Windows 7/ 7 x64/ Right-click the printer icon of the Dell C3760n/C3760dn Color Laser Printer, and then Server 2008 R2 x64 select Printer properties. Click the Configuration tab, and then select Bi-Directional Setup. Select Get Information from Printer and then click OK.
Page 65 Mac OS X 10.3.x/10.4.x Select the printer from the Printer List screen in Print Center (or Printer Setup Utility). Click Printers on the Print Center (or Printer Setup Utility) menu bar, and select Show Info. Select Installable Options, and select the options that have been installed on the printer, and then click Apply Changes.
Page 66 Installing Optional Accessories...
Page 67: Connecting Your Printer
10 Base-T/100 Base-TX/1000 Base-T Wireless (optional) IEEE 802.11b/802.11g/802.11n USB 2.0 NOTE: The images used in this manual are those of the Dell C3760dn Color Laser Printer unless otherwise mentioned. 1 Ethernet port 2 Wireless adapter socket 3 USB port Connecting Your Printer...
Page 68: Connecting Printer To Computer Or Network
Connecting Printer to Computer or Network Direct Connection A local printer is a printer which is directly connected to your computer using the USB cable. If your printer is connected to a network instead of your computer, skip this section and go to "Network Connection." To connect the printer to a computer: 1 Connect the smaller USB connector into the USB port at the back of the printer.
Page 69: Network Connection
Network Connection To connect the printer to a network: 1 Connect the Ethernet cable. 1 Ethernet port To connect the printer to the network, connect one end of an Ethernet cable into the Ethernet port on the rear of the printer, and the other end to a LAN drop or hub. To setup a wireless connection, insert the wireless adapter into the wireless adapter socket on the back of the printer.
Page 70: Turning On The Printer
For more information on operator panel, see "Operator Panel." For more information on Dell Printer Configuration Web Tool, see "Dell™ Printer Configuration Web Tool." 1 The Please Select Language appears. Press the button until the desired language is highlighted, and then press the (Set) button.
Page 71 2 The Please Select Time Zone appears. Press the button until the desired time zone is highlighted, and then press the (Set) button. UTC -12:00 UTC -11:00 Midway Island, Niue, Samoa UTC -10:00 Adak, Hawaii, Tahiti, Cook Islands UTC -09:00 Alaska, Gambier Islands UTC -08:00 Pacific Time (US &...
Page 72 3 Please Enter Date appears. Specify the date, and then press the (Set) button. 4 Please Enter Time appears. Specify the time, and then press the (Set) button. The printer automatically restarts after selecting the (Set) button. Connecting Your Printer...
Page 73: Setting The Ip Address
NOTE: When you assign an IP address manually in IPv6 mode, use the Dell™ Printer Configuration Web Tool. To display the Dell Printer Configuration Web Tool, use the link-local address. To confirm the link-local address, print a printer settings report and check the Link-Local Address under Network (Wired) or Network (Wireless).
Page 74: When Using The Tool Box
17 Repeat steps 11 and 12 to set the Gateway Address. 18 Turn off the printer and then turn it on again. When Using the Tool Box 1 Click Start All Programs Dell Printers Dell C3760 Color Laser Printer Tool Box. → → → →...
Page 75: Verifying The Ip Settings
Verifying the IP Settings You can confirm the settings by using the operator panel, printing the printer settings report, or using the ping command. Verifying the Settings Using Operator Panel 1 Press the (Menu) button. 2 Press the button until Admin Settings is highlighted, and then press the (Set) button.
Page 76 Setting the IP Address...
Page 77: Loading Paper
Loading Paper NOTE: The images used in this manual are those of the Dell™ C3760dn Color Laser Printer unless otherwise mentioned. NOTE: To avoid paper jams, do not remove the tray while printing is in progress. 1 Pull the tray out of the printer about 200 mm.
Page 78 4 Before loading the print media, flex the sheets and fan them. Straighten the edges of the stack on a level surface. 5 Load the print media into the tray with the recommended print side facing up. NOTE: Do not exceed the maximum fill line in the tray. Overfilling the tray may cause paper jams. 6 Align the width guides against the edges of the paper.
Page 79 8 On the operator panel, press the button until the desired paper size is highlighted, and then press the (Set) button. 9 Press the button until the desired paper type is highlighted, and then press the (Set) button. Loading Paper...
Page 80 Loading Paper...
Page 81: Installing Printer Drivers On Windows ® Computers
Before installing the printer driver on your computer, check the IP address of your printer by performing one of the procedures in "Verifying the IP Settings." Changing the firewall settings before installing your printer If you are running one of the following operating systems, you must change the firewall settings before installing the Dell printer software: ® • Microsoft Windows XP ®...
Page 82: Direct Connection Setup
For Windows 8 and Windows Server 2012 Point to the top or bottom right corner of the screen, and then click Search → Type in the search box, click Apps, and then click Run → Type D:\setup_assist.exe (where D is the drive letter of the optical drive), and then click Direct Connection Setup For installing PCL and PS printer driver 1 In the Easy Setup Navigator window, click Installing Driver and Software to launch the installation software.
Page 83 NOTE: If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 11 As the driver installation is completed, click Print a test page to print a test page. 12 Click Finish. Windows Server 2008 or Windows Server 2008 64-bit Edition NOTE: You must log in as an administrator.
Page 84: Network Connection Setup
10 To change the printer name, enter the printer name in the Printer name box, and then click Next. To use this printer as the default printer, select the Set as the default printer check box, and then click Next. 11 If you do not share your printer, select Do not share this printer.
Page 85 If you want to set the printer as the default printer, select the Set this printer as default check box. If you want to restrict color printing, select the appropriate Dell™ ColorTrack option. Enter the password when Color-Password Enabled is selected for Dell ColorTrack.
Page 86 14 Click Finish. Windows Server 2008 or Windows Server 2008 64-bit Edition NOTE: You must log in as an administrator. 1 Extract the following zip file to your desired location. D:\Drivers\XPS\Win_7Vista\XPS_3760.zip (where D is the drive letter of the optical drive) 2 Click Start→...
Page 87 NOTE: If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 6 Click Have Disk to display the Install From Disk dialog box. 7 Click Browse, and then select the extracted folder in step 1. 8 Click OK.
Page 88: Network Printer Setup On A Remote Network
To launch the Dell Printer Configuration Web Tool, type the printer's IP address in your web browser. The printer configuration appears on the screen. You can set up the Dell Printer Configuration Web Tool to send you an e-mail when the printer needs supplies or intervention.
Page 89 1 Open the Run dialog box. For Windows XP, Windows Server 2003, Windows Server 2008, click start→ All Programs → Accessories → Run. For Windows Vista, click Start→ Run. 2 Type gpedit.msc, and then click OK. 3 Click Computer Configuration→ Administrative Templates→ Printers. 4 Right-click Allow Print Spooler to accept client connections and select Properties.
Page 90 2 Select System and Security. 3 Click Windows Firewall. 4 Click Allow a program or feature through Windows Firewall. 5 If the check boxes under Allowed programs and features: are dimmed, click Change settings. 6 Select the File and Printer Sharing check box. Home/Work (Private) or Public check box is automatically selected according to your settings.
Page 91 2 Select User Accounts. 3 Click Change User Account Control Settings. 4 Move the slider to the bottom, and then click OK. 5 Restart the computer. For Windows 7: 1 Click Start→ Control Panel. 2 Select User Accounts and Family Safety. 3 Click User Accounts.
Page 92 To launch the Dell Printer Configuration Web Tool, type the printer's IP address in your web browser. The printer configuration appears on the screen. You can set up the Dell Printer Configuration Web Tool to send you an e-mail when the printer needs supplies or intervention.
Page 93: Setting Up For Shared Printing
Setting Up for Shared Printing Software and Documentation You can share your new printer on the network using the disc that comes with your ® printer, or using Microsoft point-and-print or peer-to-peer method. However, if you use one of the Microsoft Software and methods, some features, such as the status monitor and other printer utilities, installed with the Documentation...
Page 94: Point And Print
4 Click Additional Drivers and select the operating systems of all network clients that print to the printer. 5 Click Apply, and then click OK. Windows 8, Windows 8 64-bit Edition, or Windows Server 2012 1 Under Desktop mode, right-click the bottom left corner of the screen, and then click Control Panel → Hardware and Sound (Hardware for Windows Server 2012) →...
Page 95 3 Right-click the shared printer name, and then click Connect. Wait for the driver information to be copied from the server computer to the client computer, and for a new printer object to be added to the Printers and Faxes folder. The copy time varies, based on network traffic and other factors.
Page 96 Windows Server 2008 or Windows Server 2008 64-bit Edition 1 On the Windows desktop of the client computer, click Start→ Network. 2 Locate the host name of the server computer, and then double-click the host name. 3 Right-click the shared printer name, and then click Connect. 4 Click Install driver.
Page 97: Peer-To-Peer
On the General tab, click Print Test Page. When a test page is printed successfully, installation is complete. Peer-to-Peer If you use the peer-to-peer method, the printer driver is fully installed on each client computer. Network clients retain control of driver modifications. The client computer handles the print job processing. Windows XP, Windows XP 64-bit Edition, Windows Server 2003, or Windows Server 2003 x64 Edition 1 Click start→...
Page 98 Windows Vista or Windows Vista 64-bit Edition 1 Click Start→ Control Panel→ Hardware and Sound→ Printers. 2 Click Add a Printer to launch the Add Printer wizard. 3 Select Add a network, wireless or Bluetooth printer, and then click Next. If the printer is listed, select the printer and click Next, or select The printer that I want isn't listed and type in the path of the printer in the Select a shared printer by name text box and click Next.
Page 99 Windows 7, Windows 7 64-bit Edition, or Windows Server 2008 R2 1 Click Start → Devices and Printers. 2 Click Add a Printer. 3 Select Add a network, wireless or Bluetooth printer. If the printer is listed, select the printer and click Next, or select The printer that I want isn't listed.
Page 100 ® Installing Printer Drivers on Windows Computers...
Page 101: Installing Printer Drivers On Macintosh Computers
1 Run the Software and Documentation disc on the Macintosh computer. 2 Double-click the Dell C3760 Installer icon, and then click Continue. 3 When the popup dialog box prompts you for confirming the program included in the installation package, click Continue.
Page 102: Adding A Printer On Mac Os X 10.4.11
8 Click Add. 9 Specify the options that have been installed on the printer, and then click Continue. 10 Confirm that the printer is displayed in the Print & Fax (Print & Scan for Mac OS X 10.7 and Mac OS X 10.8) dialog box.
Page 103: Adding A Printer On Mac Os X 10.3.9
6 Select Line Printer Daemon - LPD for Protocol. 7 Type the IP address for the printer in the Address area. 8 Select Dell C3760dn Color Laser for Print Using. NOTE: When printing is set up using IP printing, the queue name is displayed as blank. You do not need to specify it.
Page 104 6 Select LPD/LPR for Printer Type. 7 Type the IP address for the printer in the Address area. 8 Select Dell for Printer Model, and select Dell C3760dn Color Laser. NOTE: When printing is set up using IP printing, the queue name is displayed as blank. You do not need to specify it.
Page 105: Configuring Settings
Configuring Settings All the optional accessories are verified as installed. Mac OS X 10.5, 10.6, 10.7, or 10.8 1 Open the System Preferences, and click Print & Fax (Print & Scan for Mac OS X 10.7 and Mac OS X 10.8). 2 Select the printer in the Printer Name list, and click Options &...
Page 106 Installing Printer Drivers on Macintosh Computers...
Page 107: Operation On Red Hat Enterprise Linux 5/6 Desktop
1 Select Applications→ System Tools (Accessories for Red Hat Enterprise Linux 5 Desktop)→ Terminal. 2 Type the following command in the terminal window. (Type the administrator password) rpm -ivh (Type the file path)/Dell-C3760-Color- Laser-x.x-x.noarch.rpm The printer driver is installed. Setting Up the Queue To execute printing, you must set up the print queue on your workstation.
Page 108: Setting The Default Queue
Select Dell C3760dn Color Laser USB #1, Dell C3760dn Color Laser, Dell C3760n Color Laser USB #1, or Dell C3760n Color Laser from the Device menu, and click Continue. 4 Select Dell C3760dn Color Laser PS vx.x (en) or Dell C3760n Color Laser PS vx.x (en) from the Model menu, and click Add Printer.
Page 109: Specifying The Printing Options
3 Repeat the command above for all queues for the same model. 4 Type the following command in the terminal window. (Type the administrator password) rpm -e Dell-C3760-Color-Laser The printer driver is uninstalled. Installing Printer Drivers on Linux Computers (CUPS)
Page 110: Operation On Suse Linux Enterprise Desktop 10
Printer Description and Printer Location do not have to be specified. Select the Do Local Filtering check box, and click Next. Select DELL as Manufacturer. Select C3760dn Color Laser or C3760n Color Laser as Model, and click Next. Confirm the settings in Configuration, and click OK.
Page 111: Setting The Default Queue
Printer Description and Printer Location do not have to be specified. Select the Do Local Filtering check box, and click Next. Select DELL as Manufacturer. Select C3760dn Color Laser or C3760n Color Laser as Model, and click Next. Confirm the settings in Configuration, and click OK.
Page 112: Setting The Password For Authority As The Printer Administrator
3 Repeat the command above for all queues for the same model. 4 Type the following command in the terminal window. (Type the administrator password) rpm -e Dell-C3760-Color-Laser The printer driver is uninstalled. Operation on SUSE Linux Enterprise Desktop 11...
Page 113: Installing The Printer Driver
Select Dell in the Select the printer manufacturer: drop-down menu. Click OK. The Add New Printer Configuration dialog box appears. Select Dell C3760dn Color Laser PS vx.x [Dell/Dell_C3760dn_Color_Laser.ppd.gz] or Dell C3760n Color Laser PS vx.x [Dell/Dell_C3760n_Color_Laser.ppd.gz] from the Assign Driver list. NOTE: You can specify the printer name in Set Name:.
Page 114: Setting The Default Queue
Printing From the Applications When you have finished setting up the queue you can print jobs from the applications. Start the print job from the application, and specify the queue in the print dialog box. However, sometimes you can print only from the default queue depending on the application (for example Mozilla). In these cases, before you start printing, set queue you want to print to as the default queue.
Page 115: Uninstalling The Printer Driver
3 Repeat the command above for all queues for the same model. 4 Type the following command in the terminal window. (Type the administrator password) rpm -e Dell-C3760-Color-Laser The printer driver is uninstalled. Installing Printer Drivers on Linux Computers (CUPS)
Page 116 Installing Printer Drivers on Linux Computers (CUPS)
Page 117: Using Your Printer
Using Your Printer 13 Operator Panel ................117 14 Dell™ Printer Configuration Web Tool........121 15 Understanding the Tool Box Menus........171 16 Understanding the Printer Menus.......... 187 17 Print Media Guidelines............. 229 18 Loading Print Media ..............235...
Page 119: About The Operator Panel
Operator Panel About the Operator Panel The operator panel has a 4-line LCD panel, a status LED, control buttons, and a number pad, which allows you to control the printer. 1 Status LED (Ready / Error) • Shows a green light when the printer is ready and a blinking green light when data is being received. •...
Page 120: Using The Number Pad
(Back) button • Returns to the previous screen. (Menu) button • Moves to the top level of the menu. (Set) button • Confirms the entry of values. NOTE: Moving to a different menu or returning to a previous screen cancels the current entry or setting. Make sure to press the (Set) button to save the current entry or setting.
Page 121: Printing A Panel Settings Report
3 Press the button until the desired language is highlighted, and then press the (Set) button. When Using the Tool Box 1 Click Start All Programs Dell Printers Dell C3760 Color Laser Printer Tool Box. → → → → NOTE: For details about starting the Tool Box, see "Starting the Tool Box."...
Page 122 Operator Panel...
Page 123: Dell™ Printer Configuration Web Tool
The images used in this manual are those of the Dell C3760dn Color Laser Printer unless otherwise mentioned. One of the features of the Dell Printer Configuration Web Tool is E-Mail Alert Setup, which sends e-mail to you or the key operator when the printer needs supplies or intervention.
Page 124: Setting Up The Dell Printer Configuration Web Tool
Dell Printer Configuration Web Tool. NOTE: The Dell Printer Configuration Web Tool pages may be displayed unreadable if the pages were configured by the language different from the language of your web browser.
Page 125: Setting Up From Operator Panel
Setting Up From Operator Panel You can launch the Dell Printer Configuration Web Tool only when EWS is set to Enable (the factory default) on the operator panel. Confirm the operator panel setting if you cannot launch the Dell Printer Configuration Web Tool.
Page 126: Starting The Dell Printer Configuration Web Tool
Starting the Dell Printer Configuration Web Tool To launch the Dell Printer Configuration Web Tool, enter the IP address of your printer in your web browser. If you do not know the IP address of your printer, print the printer settings report or display the TCP/IP Settings page, which lists the IP address.
Page 127: Copy Printer Settings
Set Password Use the Set Password menu to lock the Dell Printer Configuration Web Tool with a password so that other users do not inadvertently change the printer settings that you have selected.
Page 128: Page Display Format
Right Frame Top Frame The top frame is located at the top of all pages. When the Dell Printer Configuration Web Tool is activated, the current status and specifications of the printer are displayed in the top frame on every page.
Page 129: Left Frame
Links to the Security menu. Online Help Links to the Dell Support website. Order Supplies at: Links to the Dell web page. Contact Dell Support at: Links to the Dell support page web address: http://support.dell.com Dell™ Printer Configuration Web Tool...
Page 130: Right Frame
Changing the Settings of the Menu Items Some menus allow you to change the printer settings through the Dell Printer Configuration Web Tool. When you access these menus, the authentication window appears on the screen. Type a user name and password for the printer administrator by following the prompts displayed in the dialog box.
Page 131 "Print Server Reports" "Print Server Setup Page" "E-Mail Alert Setup Page" "Print Server Settings" "Basic Information" "Port Settings" "TCP/IP" "SMB" "E-Mail Alert" "Bonjour (mDNS)" "SNMP" "SNTP" "Wireless LAN" "AirPrint" "Google Cloud Print" "Proxy Server" "Reset Print Server" Dell™ Printer Configuration Web Tool...
Page 132: Printer Status
Indicates that there is some paper in the tray but the quantity is unknown. Add Paper Indicates that there is no paper in the tray. Capacity Displays the maximum capacity of the paper tray. Size Displays the size of paper in the tray. Dell™ Printer Configuration Web Tool...
Page 133: Printer Jobs
To verify the printer details such as the hardware configuration and software version. This page can also be displayed by clicking on the Printer Information tab in the left frame. Values: Dell Service Tag Number Displays Dell service tag number. Express Service Code Displays Dell express service code. Asset Tag Number Displays the asset tag number of the printer.
Page 134: Printer Settings
Displays the measurement unit that is used on the LCD panel. Control Panel Tone Displays the volume of the tone that is emitted when the operator panel input is correct. Off indicates that the tone is disabled. Dell™ Printer Configuration Web Tool...
Page 135 Displays whether to print A4 size jobs on Letter size paper if A4 is not available in the paper trays and vice versa (Letter size job on A4 size paper). Report 2 Sided Print Displays whether to print reports on both sides a sheet of paper. Dell™ Printer Configuration Web Tool...
Page 136 Displays whether to encrypt the data. Hard Disk Over Write Displays whether to overwrite the hard disk drive. Login Error Displays how many times an administrator can attempt to log in to Panel Lock and Function Enabled. Dell™ Printer Configuration Web Tool...
Page 137 Displays the voltage setting of the transfer roller (-5 to 10) for labels. Envelope Displays the voltage setting of the transfer roller (-5 to 10) for envelopes. Recycled Displays the voltage setting of the transfer roller (-5 to 10) for recycled paper. Dell™ Printer Configuration Web Tool...
Page 138 Order Supplies at: in the left frame. Regular Displays the regular URL (http://accessories.us.dell.com/sna) that can be linked to Order Supplies at:. Premier Displays the premier URL (http://premier.dell.com) that can be linked to Order Supplies at:. Dell ColorTrack ColorTrack Mode Displays whether to enable the ColorTrack.
Page 139 This item is available only when the optional 512MB memory module is installed and the optional hard disk is not installed. This item is available only for Dell C3760dn Color Laser Printer. This item is available only when the optional hard disk is installed.
Page 140 Sets the volume of the tone that is emitted when the toner is low, or disables the tone. Auto Clear Alert Tone Sets the volume of the tone that is emitted 5 seconds before the printer performs auto clear, or disables the tone. Dell™ Printer Configuration Web Tool...
Page 141 Auto-Off Timer feature is available only in certain regions. This item is available only when the optional 512MB memory module is installed and the optional hard disk is not installed. This item is available only for Dell C3760dn Color Laser Printer. Network Settings Purpose: To Specify the PostScript communication protocol for this printer.
Page 142 Ignore Form Feed Sets whether to ignore blank pages that only contain Form Feed control codes. This item is available only for Dell C3760dn Color Laser Printer. PostScript Settings Purpose: To change printer settings that only affect jobs using the PostScript emulation printer language.
Page 143 Confirms the set password. Some setting items in the Secure Settings are displayed only when this setting item is enabled. NOTE: You can set the password for the Dell Printer Configuration Web Tool from Set Password in Print Server Settings. Function Enabled Purpose: To specify whether to lock the USB Direct Print function with a password, and to set or change the password.
Page 144 To specify the date and time to delete the files stored as Secure Print in the optional 512MB memory module or the optional hard disk drive. Values: Expiration Mode Allows you to set the date to delete the files stored as Secure Print in the optional 512MB memory module or the optional hard disk drive. Dell™ Printer Configuration Web Tool...
Page 145 The Printer Maintenance tab includes the Paper Density, Adjust Transfer Belt Unit, Adjust 2nd BTR, Adjust Fusing Unit, Auto Registration Adjustment, Color Registration Adjustments, Reset Defaults, Initialize PrintMeter, Storage, Non-Dell Toner, Adjust Altitude, Clock Settings, and Web Link Customization pages. Paper Density Purpose: To specify the paper density.
Page 146 Sets the temperature settings for the fusing unit for envelopes within the range of -3 to 3. Recycled Sets the temperature settings for the fusing unit for recycled paper within the range of -3 to 3. Auto Registration Adjustment Purpose: To specify whether to automatically perform color registration adjustment. Dell™ Printer Configuration Web Tool...
Page 147 Print, and Public Mail Box Print in the optional 512MB memory module or the optional hard disk. Stored Document Click Start to clear all files stored in the optional 512MB memory module or the optional hard disk. Dell™ Printer Configuration Web Tool...
Page 148: Print Server Settings
Non-Dell Toner Purpose: To use toner cartridge of another manufacturer. WARNING: Using a non-Dell toner cartridge may severely damage your printer. The warranty does not cover damages caused by using non-Dell toner cartridges. Adjust Altitude Purpose: To specify the altitude of the location where the printer is installed.
Page 149 Stateless Address 1-3 Displays the stateless addresses. Stateful Address 1-3 Displays the stateful addresses. Link Local Address Displays the link local address. Manual Gateway Displays the gateway address. Address Auto Configure Gateway Displays the gateway address. Address Dell™ Printer Configuration Web Tool...
Page 150 Displays the notification time-out period. Maximum Number of Displays the maximum number of TTLs. Maximum Number of Displays the maximum number of notifications. Notification Port Status Displays the port status. Connection Time-Out Displays the connection time-out period. Dell™ Printer Configuration Web Tool...
Page 151 Displays the status of proxy server. Address to Bypass Proxy Displays the address of the bypass proxy server. Server Server Name Displays the server name. Port Number Displays the port number. Authentication Displays the status of authentication feature. Dell™ Printer Configuration Web Tool...
Page 152 POP3 Port Number Displays the POP3 port number. Reply Address Displays the IP address of servers connected with SMTP protocol when data is incoming. SMTP Server Displays the status of the SMTP server connection. Connection Dell™ Printer Configuration Web Tool...
Page 153 The Auto Refresh feature is effective for the contents of the top frame, Printer Status page, Job List page, and Completed Jobs page. Port Settings Purpose: To enable or disable printing ports and management protocol features. Dell™ Printer Configuration Web Tool...
Page 154 The settings in the Port Settings page will be valid only when the printer is rebooted. When you change or configure the settings, click the Apply New Settings button to apply the new settings. TCP/IP Purpose: To configure the IP address, subnet mask, and gateway address of the printer. Dell™ Printer Configuration Web Tool...
Page 155 Manual Address Sets the IP address. To specify an IPv6 address, enter the address followed by a slash (/) and then "64". For details, consult your system administrator. Manual Gateway Sets the gateway address. Address Dell™ Printer Configuration Web Tool...
Page 156 Sets the connection time-out period from 1 to 1,000 seconds. Port Number Displays the port number for receiving requests from the client. Maximum Sessions Displays the maximum number of connections received simultaneously by the client. Dell™ Printer Configuration Web Tool...
Page 157 3 Select Reject. 4 Click the first column of the Access List row 2. 5 Enter "0.0.0.0" in the Address field and "0.0.0.0" in the Address Mask field. 6 Select Accept. 7 Click Apply New Settings. Dell™ Printer Configuration Web Tool...
Page 158 Primary SMTP Gateway Sets the primary SMTP gateway. SMTP Port Number Sets the SMTP port number. This must be 25, 587 or between 5,000 and 65,535. E-Mail Send Sets the authentication method for outgoing e-mail. Authentication Dell™ Printer Configuration Web Tool...
Page 159 Service Call Select the check box to receive an E-Mail Alert for Service Calls. This item is available only when POP before SMTP (Plain) or POP before SMTP (APOP) for E-Mail Send Authentication is selected. Dell™ Printer Configuration Web Tool...
Page 160 You can click this item only when SSL communication is enabled. SNMP v1/v2c Purpose: To edit the detailed settings of SNMP v1/v2 protocol. To enter this page, click Edit SNMP v1/v2 Properties in the SNMP page. Dell™ Printer Configuration Web Tool...
Page 161 "xxxx" is a hexadecimal variable value between 0 and ffff. IP socket mmmmm is a variable value between 0 and 65,535. Authenticate Error Trap Select the check box to notify Authenticate Error Trap. The default value can be changed by using Dell Printer Configuration Web Tool. SNMP v3 Purpose: To edit the detailed settings of SNMP v3 protocol.
Page 162 Link Channel Displays the channel number of the wireless connection for the printer. Link Quality Displays the quality of the wireless network connection for the printer. Security Settings Encryption Select the encryption type from the list. Dell™ Printer Configuration Web Tool...
Page 163 EAP-Identity Sets the EAP-Identity for the authentication. Authentication Method Shows the authentication method. Login Name Sets the login name for the authentication. Password Sets the password. Re-enter Password Enters the password again to confirm it. Dell™ Printer Configuration Web Tool...
Page 164 Register This Device to Click to register the printer to Google Cloud Print. Google Cloud Print Google Cloud Print can only be used when the machine is using IPv4. Proxy Server Purpose: To configure the Proxy Server settings. Dell™ Printer Configuration Web Tool...
Page 165 Set Password Purpose: To set or change the password that is required to access the setup parameters of the printer from the Dell Printer Configuration Web Tool. This page can also be displayed by clicking Set Password in the left frame.
Page 166 Authentication Method Shows the authentication method. (for ColorTrack PRO) Use Added Text String Select whether to use the added text string from the list. Text String Added to Enter the added text string. User Name Dell™ Printer Configuration Web Tool...
Page 167 Issued To column is selected. Certificate Details Category Displays the device to certificate selected at the Certificate Management page or SSL/TLS page. Issued To Displays the device to certificate. Dell™ Printer Configuration Web Tool...
Page 168 This item is effective only when the optional hard disk is installed and is set to On for encryption. NOTE: If IPsec is enabled with incorrect settings, you must disable it using the IPsec menu on the operator panel. Dell™ Printer Configuration Web Tool...
Page 169: Copy Printer Settings
And you need to check the Copy the settings to the Host in the above list and reboot the printer menu of the Dell Printer Configuration Web Tool in the destination printer to verify if the settings were actually copied or not.
Page 170: Print Volume
NOTE: The history is cleared by turning off the printer. Print Volume The Printer Volume menu includes the Print Volume and Dell ColorTrack pages. Print Volume Purpose: To verify the number of printed pages. This page can also be displayed by clicking Print Volume in the left frame.
Page 171: Tray Settings
Tray 2 Paper Size Sets the size of paper loaded in the optional 550-sheet feeder. Tray 2 Paper Type Sets the type of paper loaded in the optional 550-sheet feeder. Dell™ Printer Configuration Web Tool...
Page 172 Sets the paper source to be used as the third priority. This item is available only when Panel Specified in MPF Mode is selected. This item is available only when the optional 550-sheet feeder is installed. Dell™ Printer Configuration Web Tool...
Page 173: Understanding The Tool Box Menus
In this case, input the password that you have already specified, and click OK to apply the settings. Starting the Tool Box 1 Click Start All Programs Dell Printers Dell C3760 Color Laser Printer Tool Box. → → →...
Page 174: Menu Settings
Menu Settings Purpose: To display the menu settings of the printer. Values: System Settings Power Saver Timer - Sleep Displays the amount of transition time to the Sleep mode after the printer finishes a job. Power Saver Timer - Deep Sleep Displays the amount of transition time between the Sleep mode and the Deep Sleep mode.
Page 175: Reports
Auto-Off Timer feature is available only in certain regions. This item is available only for Dell™ C3760dn Color Laser Printer. This item is available only when the optional 512MB memory module is installed, and also when the optional hard disk is not installed.
Page 176: Tcp/Ip Settings
PS Fonts List Click this button to print a list of the PS fonts. PDF Fonts List Click this button to print a list of the PDF fonts. Job History Click this button to print the Completed Jobs history of the printer. Error History Click this button to print the error history of the printer.
Page 177: Panel Language
Displays whether to print on both sides of a sheet of paper. Multiple-Up Displays the default paper layout when Multiple-Up is selected. Collation Displays whether to sort the print job. This item is available only for Dell C3760dn Color Laser Printer. Understanding the Tool Box Menus...
Page 178: Printer Maintenance
Printer Maintenance The Printer Maintenance tab includes the System Settings, Maintenance, Tray Settings, Panel Language, TCP/IP Settings, Network Settings, and USB Direct Print Defaults pages. System Settings Purpose: To configure the power management of the printer, auto clear time, alarm tones, time-out time, date and time, mm/inch setting, job log auto print, Print ID, setting of the additional memory, and setting of the substitute tray.
Page 179 Alert Tone Does not emit a tone when a problem occurs. Emits a tone when a problem occurs. Out of Paper Alert Does not emit a tone when the printer runs out of paper. Tone Emits a tone when the printer runs out of paper. Low Toner Alert Does not emit a tone when the toner is low.
Page 180 (Power Saver) button on the operator panel. Auto-Off Timer feature is available only in certain regions. This item is available only for Dell C3760dn Color Laser Printer. This item is available only when the optional 550-sheet feeder is installed. This item is available only when the optional 512MB memory module is installed, and also when the optional hard disk is not installed.
Page 181: Maintenance
Maintenance CAUTION: Using a non-Dell toner cartridge may severely damage your printer. The warranty does not cover damages caused by using non-Dell toner cartridges. Purpose: To configure the paper density, the color registration adjustments, the initialization of the printer, and other settings.
Page 182: Tray Settings
Restart printer to apply new settings Click this button to apply the changes. Tray Settings Purpose: To specify the paper types and sizes, and the tray priority for the MPF, tray1, and the optional 550-sheet feeder respectively. Values: Tray Settings MPF Mode Panel Specified Sets whether the paper size and paper type for the MPF are specified from the printer driver or the...
Page 183 Plain - Side 2 Color - Side 2 Plain Thick - Side 2 Recycled - Side 2 Tray 1 Display Displays a popup message that prompts the user to Popup set Paper Type and Paper Size when the paper is loaded in tray1.
Page 184 Tray 2 Paper Type Plain Sets the type of paper loaded in the optional 550- sheet feeder. Plain Thick Covers(106–163g/m Covers Thick(164–216g/m Coated(106–163g/m Coated Thick(164–216g/m Recycled Letterhead Preprinted Prepunched Color Plain - Side 2 Color - Side 2 Plain Thick - Side 2 Recycled - Side 2 Tray Priority MPF->Tray1...
Page 185: Panel Language
Panel Language Purpose: To determine the language of the text on the LCD panel. Values: Panel Language English Sets the language to be used on the LCD panel. French Italian German Spanish Danish Dutch Norwegian Swedish Apply New Settings After you change the settings, click this button to apply the changes. Restart printer to apply new settings Click this button to apply the changes.
Page 186: Network Settings
After you change the settings, click this button to apply the changes. Restart printer to apply new settings Click this button to restart the printer and apply the changes. This item is available only when Display of Dell Configuration Web Tool is set to On. USB Direct Print Defaults Purpose: To create your own settings for USB Direct Print Defaults.
Page 187: Diagnosis
Diagnosis The Diagnosis tab includes the Chart Print and Environment Sensor Info pages. Chart Print Purpose: To print various charts that can be used for diagnosis of the printer. The chart is printed to A4 or letter size paper. Values: Pitch Configuration Chart Prints full halftone pages for yellow, magenta, cyan, and black.
Page 188: When Using The Tool Box
When Using the Tool Box 1 Click Start All Programs Dell Printers Dell C3760 Color Laser Printer Tool Box. → → → → NOTE: For details about starting the Tool Box, see "Starting the Tool Box." The Tool Box opens.
Page 189: Understanding The Printer Menus
Understanding the Printer Menus When your printer is connected to a network and available to a number of users, the access to the Admin Settings can be limited. This prevents other users from using the operator panel to inadvertently change a user default that has been set by the administrator.
Page 190: Error History
The selected report or list is printed. Printing a Report/List Using the Tool Box 1 Click Start→ All Programs→ Dell Printers→ Dell C3760 Color Laser Printer→ Tool Box. NOTE: For details about starting the Tool Box, see "Starting the Tool Box."...
Page 191 Paper Tray Purpose: To specify the default paper tray. Values: Auto Tray1 Tray2 This item is available only when the optional 550-sheet feeder is installed. Paper Size Purpose: To specify the default paper size. Values: mm series Letter Executive Folio Legal Envelope #10 Monarch...
Page 192 Prints text and graphics parallel to the long edge of the paper. 2 Sided NOTE: 2 Sided feature is available only for Dell C3760dn Color Laser Printer. Purpose: To specify whether to print on both sides of a sheet of paper.
Page 193 AntiqueOlv Times New ITCBookmanDm It AntiqueOlv It Times New It HelveticaNr AntiqueOlv Bd Times New Bd HelveticaNr Ob CG Omega Times New BdIt HelveticaNr Bd CG Omega It Symbol HelveticaNrBdOb CG Omega Bd Wingdings N C Schbk Roman CG Omega BdIt Line Printer N C Schbk It GaramondAntiqua...
Page 194 NOTE: menu is only displayed for typographic fonts. Font Size See also: "Pitch and Point Size" Font Pitch Purpose: To specify the font pitch for scalable mono spaced fonts. Values: 10.00 Sets the value in increments of 0.01. Available Range: 6.00–24.00 Font pitch refers to the number of fixed-space characters in a horizontal inch of type.
Page 195 Values: Sets the value in increments of 1. Available Range: 1–999 Image Enhance Purpose: To specify whether to enable the Image Enhance feature, which makes the boundary line between black and white smoother to decrease jagged edges and enhance the visual appearance. Values: Disables the Image Enhance feature.
Page 196 Sets the value in increments of 1. Available Range: 1–999 2 Sided Print NOTE: 2 Sided Print feature is available only for Dell C3760dn Color Laser Printer. Purpose: To specify whether to print on both sides of a sheet of paper. Value: 1 Sided Prints on one side of a sheet of paper.
Page 197 Value: Normal For documents with normal sized characters. High Quality For documents with small characters or thin lines, or documents printed using a dot-matrix printer. High Speed Prints with the higher speed than the Normal mode, but the quality is less. PDF Password Purpose: To specify the password to print the secure PDF.
Page 198: Postscript
Default Color Purpose: To specify the output color. Value: Color (Auto) Black PostScript Use the PostScript menu to change printer settings that only affect jobs using the PostScript emulation printer language. NOTE: Values marked by an asterisk (*) are the factory default menu settings. PS Error Report Purpose: To specify whether the printer outputs error contents for a PostScript error.
Page 199: Network
Default Color Purpose: To specify the color mode to Color or Black. This setting is used for a print job which does not specify a print mode. Values: Color Prints in the color mode. Black Prints in the black and white mode. Network Use the Network menu to change the printer settings affecting jobs sent to the printer through the wired or wireless network.
Page 200 Values: Select access Select the access point from the list. WEP Key Entry When you select an access point using WEP as the security method, enter the WEP key. For 64bit keys, up to 10 hexadecimal characters can be entered. For 128bit keys, up to 26 hexadecimal characters can be entered.
Page 201 WPS Setup NOTE: WPS Setup is available only when the printer is connected using the wireless network. Purpose: To configure the wireless network using WPS. Values: Push Button Control Cancel Cancels the wireless setting with the encryption type of WPS-PBC. Start Configures the wireless setting with the encryption type of WPS-PBC.
Page 202 Ipsec Disable Disables Ipsec. Ipsec feature is available only when IPsec is enabled on the Dell Printer Configuration Web Tool. Protocols Purpose: To enable or disable each protocol. The change becomes effective after the printer is turned off and then on again.
Page 203: Usb Settings
HTTP-SSL/TLS feature is available only when a digital certificate is set from the Dell Printer Configuration Web Tool. IP Filter NOTE: Port9100 IP Filter feature is available only for Purpose: To block data received from certain IP addresses through the wired or wireless network. You can set up to five IP addresses.
Page 204: System Settings
Purpose: To specify whether to enable the USB port. The change becomes effective after the printer is turned off and then on again. Values: Disable Disables the USB interface. Enable Enables the USB interface. Adobe Protocol Purpose: To specify PostScript communication protocol for a parallel interface, you can configure the Adobe Protocol settings for the wired network.
Page 205 Select a high value if your printer is in constant use. In most circumstances, this keeps the printer ready to operate with minimum warm-up time. Select a value between 1 and 60 minutes for power saver mode if you want a balance between energy consumption and a shorter warm-up period.
Page 206 Date & Time Purpose: To specify the date and time formats. Values: Set Date & Time Time Zone Sets the time zone. Date Sets the date depending on the Date Format settings. Time Sets the time. Date Format Sets the date format. Time Format Sets the time in 12-hour format.
Page 207 Values: Millimeters (mm) Selects millimeter as the default measurement unit. Inches (") Selects inch as the default measurement unit. NOTE: The default for varies depending on other settings, such as mm/inch Country Document Size Default Paper Size Purpose: To specify the default paper size. Values: mm series Letter...
Page 208 Report 2 Sided Print NOTE: Report 2 Sided Print feature is available only for Dell C3760dn Color Laser Printer. Purpose: To specify to print reports on both sides a sheet of paper. Values: 1 Sided Prints reports on one side of a sheet of paper.
Page 209 This item is available only when the optional 550-sheet feeder is installed. RAM Disk NOTE: RAM Disk feature is available only when the optional 512 MB memory module is installed on the printer. NOTE: RAM Disk feature is not available when the optional hard disk is installed. Purpose: To allocate memory to the RAM disk file system for the Secure Print, Private Mail Box Print, Public Mail Box Print, and Proof Print features.
Page 210 To specify whether to permit the printing of data without authentication information. Values: Does not permit non-account user to print the data. Permits non-account user to print the data. Set Non Account User Password using the Dell Printer Configuration Web Tool. Understanding the Printer Menus...
Page 211 Prints the error report when printing with ColorTrack results in an error. Letterhead 2 Sided NOTE: Letterhead 2 Sided Mode feature is available only for Dell C3760dn Color Laser Printer. Purpose: To specify whether to print on both sides when using letterhead.
Page 212: Maintenance
Use Another Tray Purpose: To change to another paper tray when a paper size runs out in the specified paper tray. Values: Does not print on other paper sizes in other paper trays if the paper size specified in the job runs out. Shows a message to select another tray when the specified paper runs out in the paper tray.
Page 213 Adjust Transfer Belt Unit Purpose: To adjust the transfer bias when ghosting occur. (The ghost image may be the image of the previous page, or a part of the page currently printing) Values: K Offset If faint black colored ghosts appear, try to decrease the value. Available Range: -5 to +5 YMC Offset If faint ghosts in color (yellow, magenta, or cyan) appear, try to decrease...
Page 214 Adjust Fusing Unit NOTE: The print quality changes depending on the setting values you select for this item. Purpose: To adjust the temperature setting of the fusing unit for each paper type. Values: Plain Sets the fusing unit temperature in increments of 1. The default settings may not give the best output on all paper types.
Page 215 Color Reg Adjust Purpose: To manually perform color registration adjustment. Manual Color Registration Adjustments are required when the printer is initially installed and after the printer is moved. NOTE: feature can be configured when is set to Color Reg Adjust Auto Reg Adjust Values: Auto Correct...
Page 216 Purpose: To use toner cartridge of another manufacturer. CAUTION: Using a non-Dell toner cartridge may severely damage your printer. The warranty does not cover damages caused by using non-Dell toner cartridges. Values: Does not use toner cartridge of another manufacturer.
Page 217: Secure Settings
Secure Settings Use the Secure Settings menu to set a password to limit access to the menus. This prevents items from being changed accidentally. NOTE: Values marked by an asterisk (*) are the factory default menu settings. See also: "Panel Lock" Panel Lock Purpose: To set a limited access to Admin Settings with a password, and to set or change the password.
Page 218: Defaults Settings
Hard Disk Over write NOTE: Hard Disk Over write feature is available only when the optional hard disk is installed. NOTE: Overwrite of the hard disk may take several hours. When overwriting the hard disk, all functions of the printer are inoperable.
Page 219 Letter Executive Folio Legal Envelope #10 Monarch Custom Size inch series Use Driver Settings Letter Executive Folio Legal Envelope #10 Monarch Custom Size Paper Type Plain Plain Thick Covers Covers Thick Coated Coated Thick Label Envelope Recycled Letterhead Preprinted Prepunched Color Plain S2 Color S2...
Page 220: Tray
Display Popup Does not display a popup message that prompts to set Paper Type when paper is loaded in the MPF. Paper Size Displays a popup message that prompts to set Paper Type Paper Size when paper is loaded in the MPF. This item is available only when MPF Mode is set to...
Page 221: Tray
Display Popup Does not display a popup message that prompts to set when Paper Type Paper Size paper is loaded in tray1. Displays a popup message that prompts to set when paper Paper Type Paper Size is loaded in tray1. Denotes country-specific factory default value.
Page 222: Tray Priority
Tray Priority Purpose: To set the priority order of the paper trays for automatic tray selection. If paper trays loaded with the same paper size and type exists, the paper tray is selected according to this priority order. Values: 1st Priority Sets the MPF as the first priority.
Page 223: Print Menu
Print Menu Use the Print Menu to print a job using the Secure Print, Private Mail Box Print, Public Mail Box Print, and Proof Print features. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Secure Print NOTE: Secure Print feature is available only when RAM disk is set to or the optional hard disk is installed.
Page 224: Public Mail Box
Input Number of Sets the number of copies. Copies Print and Delete Deletes all documents from print memory after printing them. Input Number of Sets the number of copies. Copies Delete Deletes all documents from print memory. This item is available only when the multiple print jobs are stored. The document name is displayed.
Page 225: Proof Print
Proof Print NOTE: Proof Print feature is available only when RAM disk is set to Enable. Purpose: To specify whether and how to print the job stored in the Proof Print. When the print job is sent from the printer driver on the computer, a single copy is printed for you to check the print result.
Page 226 Output Color Purpose: To specify whether to print in black and white or in color. Values: Full Color Prints in color. Black & White Prints in black and white. Select Tray Purpose: To specify the input tray. Values: Tray 1 Tray 2 This item is available only when the optional 550-sheet feeder is installed.
Page 227 Letterhead Prepunched Color 2 Sided Printing NOTE: 2 Sided Printing feature is available only for Dell C3760dn Color Laser Printer. Purpose: To print on both sides of a sheet of paper. Values: 1 -> 1Sided Prints on one side of a sheet of paper.
Page 228: Panel Lock
Uncollated Does not sort a job. PDF Password Purpose: To enter the password when you print a PDF file secured with a document open password (password to open the PDF file). Values: Enter PDF Password Enter the document open password to print the secure PDF job. Panel Lock This feature prevents unauthorized personnel from changing the settings made by the administrator.
Page 229: Resetting Defaults
Resetting Defaults After executing this function and rebooting the printer, all the menu parameters are reset to their default values. The following menu parameters are exceptions and are not reset. • Network settings • Panel Lock settings and password • Function Enabled settings and passwords •...
Page 230 Understanding the Printer Menus...
Page 231: Print Media Guidelines
Print Media Guidelines Print media refers to paper, labels, envelopes, and coated paper among others. Your printer provides high-quality printing on a variety of print media. Selecting the appropriate print media for your printer helps avoid printing troubles. This section describes selecting and caring for print media. NOTE: Use only laser print media.
Page 232: Recommended Paper
Fiber Content Most high-quality xerographic paper is made from 100 % chemically pulped wood. Paper containing fibers such as cotton may lead to degraded paper handling. Recommended Paper To ensure the best print quality and feed reliability, use 75 g/m (20 lb) xerographic paper.
Page 233: Selecting Pre-Printed Media And Letterheads
Selecting Pre-Printed Media and Letterheads When selecting pre-printed and letterhead paper for the printer: • Use grain long paper for best results. • Use only forms and letterheads printed using an offset lithographic or engraved printing process. • Select paper that absorb ink, but does not bleed. •...
Page 234: Labels
• Adjust the guide to fit the width of the envelopes. • To load an envelope into the MPF, insert the envelope with the flaps closed or open and the short-edge of the envelope facing into the printer. The print side must be facing up. •...
Page 235: Storing Print Media
• Do not use label sheets that have adhesive to the edge of the sheet. It is recommended that zone coating of the adhesive is done at least 1 mm (0.04 inches) away from edges. Adhesive material contaminates your printer and could void your warranty.
Page 236: Supported Paper Types
For Plain and Label paper, you can set the paper density by selecting the Paper Density (Light or Normal) under Maintenance from the operator panel, Tool Box, or Dell™ Printer Configuration Web Tool. Once you set the Paper Density settings, the printer uses the settings for Plain and Label paper.
Page 237: Loading Print Media
The pre-printed paper such as letterhead and pre-punched paper must be inserted top edge first with the print side facing up for Dell C3760n Color Laser Printer. As for Dell C3760dn Color Laser Printer, the pre-printed paper such as letterhead and pre-punched paper must be inserted bottom edge first with the print side facing down as shown below.
Page 238 Page orientation Tray1 and optional 550-sheet Dell C3760n Color Laser Printer Letterhead enters the printer feeder first Face up Dell C3760dn Color Laser Printer Letterhead enters the printer last Face down Dell C3760n Color Laser Printer Letterhead enters the printer first...
Page 239: Loading Print Media In The Mpf
Print media source Print side Page orientation Dell C3760dn Color Laser Printer Letterhead enters the printer last Face down Loading Print Media in the MPF 1 Gently pull open the MPF cover. 2 Extend the extension tray as necessary. Loading Print Media...
Page 240 3 Slide the width guides to the edge of the tray. The width guides should be fully extended. 4 Insert all media facing up and top edge first into the MPF. NOTE: Do not force the print media into the MPF. 5 Slide both width guides until they rest lightly against the edge of the print media stack.
Page 241: Loading An Envelope In The Mpf
Loading an Envelope in the MPF Use the following guidelines when loading envelopes in the MPF: CAUTION: Never use envelopes with windows, coated linings, or self-stick adhesives. These lead to paper jams and can cause damage to the printer. NOTE: If you do not load envelopes in the MPF right after they have been removed from the packaging, they may bulge.
Page 242: Using The Mpf
Load the envelopes short edge feed with the flaps open or closed and the print side up. Ensure that the flaps come at the bottom with the flaps open or at the top with the flaps closed when you face towards the printer.
Page 243: Printing
Printing 19 Printing..................243...
Page 245: Tips For Successful Printing
This chapter covers tips for printing, how to print certain information from your printer, and how to cancel a job. NOTE: The images used in this manual are those of the Dell™ C3760dn Color Laser Printer unless otherwise mentioned. Tips for Successful Printing Tips on Storing Print Media Store your print media properly.
Page 246: Canceling A Print Job
Canceling a Print Job There are several methods for canceling a job. • Canceling a Job From the Operator Panel • Canceling a Job From a Computer Running Windows Canceling a Job From the Operator Panel To cancel a job after it has started printing: 1 Press the (Cancel) button.
Page 247: Duplex Printing
Duplex printing (or two-sided printing) allows you to print on both sides of a sheet of paper. For sizes that are acceptable for duplex printing, see "Supported Paper Sizes." Duplex Printing With Duplex Unit (Dell C3760dn Color Laser Printer Only) 1 Click Start→ Devices and Printers.
Page 248: Using Booklet Print (Dell C3760N And Dell C3760Dn Models)
When the XPS or PS driver is used, booklet print is not available. NOTE: When using the Booklet Print feature on the Dell C3760n Color Laser Printer, Auto in Paper Source is not available. NOTE: You must select Flip on Long Edge in the Duplex when using the Booklet Print feature.
Page 249: Using The Stored Print Feature
Flip on Long Edge Assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation). The following illustration shows long-edge binding for portrait and landscape pages: Portrait Landscape Flip on Short Edge Assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation).
Page 250: Overview
• Hard Disk is set to Available in the printer driver. Overview The stored printing feature includes the following job types. Secure Print You can temporarily store print jobs secured with a password in the memory or hard disk. Users with the password can print them from the operator panel.
Page 251: Procedures For Printing Stored Print
Proof Print The collated print job is stored in the memory or hard disk, but a single copy is printed automatically so you can check the print result. If you do not have problems with the print result, you can choose to print more copies. This prevents large number of misprinted copies from being printed at one time.
Page 252: Printing From Usb Memory
4 Press the button until the desired user ID is highlighted, and then press the (Set) button. NOTE: Secure Print and Private Mail Box Print require specifying a password for confidentiality. If you select Public Mail Box Print or Proof Print, proceed to step 6. 5 Enter the password using the number pad, and then press the (Set) button.
Page 253: Supported File Formats
A plug type Supported File Formats Files in the following file formats can be printed directly from a USB memory. • • TIFF • JPEG Inserting and Removing a USB Memory You can insert the USB memory before printing. Before removing the USB memory, ensure that the printer is not accessing the USB memory. CAUTION: If you remove the USB memory while the printer is accessing, the data in the USB memory or the USB memory device itself may be destroyed.
Page 254: Printing With Web Services On Devices (Wsd)
3 Press the button until the desired file is highlighted, and then press the (Set) button. NOTE: Only the following characters are displayed on the LCD panel: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 6 7 8 9 $ % ’ ‘ - @ {} ~ ! # ( ) & _ ^ 4 Specify print options such as Output Color, Select Tray, 2 Sided Printing, Multiple-Up, Collation, and PDF Password.
Page 255: Printer Setup
Printer Setup Software and Documentation You can install your new printer on the network using the disc that shipped with your printer, or using Microsoft Windows’ Add Printer wizard. Installing a Printer Driver Using the Add Printer Wizard 1 Click Start→ Devices and Printers (Start→ Control Panel→ Hardware and Sound→ Printers for Windows Vista and Windows Server 2008).
Page 256: Printing With Airprint
1 Ensure that the printer is connected to the network. 2 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser. For more information, see "Setting Up the Dell Printer Configuration Web Tool" and "Starting the Dell Printer Configuration Web Tool."...
Page 257: Registering The Printer To Your Google Account
"Setting Up the Dell Printer Configuration Web Tool" and "Starting the Dell Printer Configuration Web Tool." 2 When the Dell Printer Configuration Web Tool opens, go to the pages in the Print Server Settings tab. Click Port Settings. In Port Status, select the On check box for Google Cloud Print.
Page 258: Printing A Report
If you cannot change a setting from the application, use the operator panel, Tool Box or the Dell Printer Configuration Web Tool. Changing a system setting from the operator panel, Tool Box or from the Dell Printer Configuration Web Tool makes that setting the user default.
Page 259 To change the paper type and size, choose Tray Settings from the topics list. To change the ColorTrack settings, choose Print Volume from the topics list, and then select the Dell ColorTrack tab. To copy your system settings to another printer on the network, choose Copy Printer Settings from the topics list, and then type the other printer's IP address.
Page 260 Printing...
Page 261: Know Your Printer
Know Your Printer 20 Understanding Your Printer Software ........261 21 Printing Using ColorTrack (External Authentication) ..273 22 Using Digital Certificates ............281 23 Understanding Fonts ..............293 24 Understanding Printer Messages .......... 301 25 Specifications................307...
Page 263: Understanding Your Printer Software
NOTE: The images used in this manual are those of the Dell™ C3760dn Color Laser Printer unless otherwise mentioned. Printer Status Window The Printer Status window alerts you when there is a warning or when an error occurs, for example, when a paper jam occurs or toner is running low.
Page 264: Printer Utility Software
Quick Launch Utility is only supported on Microsoft Windows To use the Quick Launch Utility, select to install the Quick Launch Utility when you install the Dell software. To install the Dell software, follow the instructions below. Software and Documentation 1 Insert the disc into your computer and click setup_assist.exe to start Easy Setup...
Page 265: Updater
Macintosh and the printer. Status Monitor Widget Feature • Monitoring Dell Printers Allows you to check the status of Dell printers currently connected to your Macintosh • Receiving Alerts Alerts you to problems, such as paper jams or low toner •...
Page 266: Opening And Closing The Status Monitor Widget
Opening and Closing the Status Monitor Widget Opening the Status Monitor Widget 1 Click the Dashboard icon in the Dock to launch Dashboard. 2 Click the Plus (+) sign to display the Widget Bar. 3 Click the icon of Status Monitor in the Widget Bar. The Printer Status window appears. NOTE: If the message Select a printer is displayed, select your printer in Preferences.
Page 267: Order Window
Printer Status Image Area Displays the image of printer condition. • Estimated Toner Level image Displays the estimated toner level of each color if the printer is functioning properly. NOTE: If the utility does not receive a response from the printer, the Unknown toner image is displayed. •...
Page 268: Preferences
Order Online Visit Dell printer supplies ordering web site hyperlink • Click the Visit Dell printer supplies ordering web site hyperlink to access the web site for ordering Dell printer supplies. • URL list Displays a list of available URLs where you can order Dell printer supplies.
Page 269: Status Monitor Console For Linux
Linux and the printer. Status Monitor Console Feature • Monitoring Dell Printers Allows you to check the status of Dell printers currently connected to your Linux. • Receiving Alerts Alerts you to problems, such as paper jams or low toner.
Page 270: Starting The Status Monitor Console
Click this button to open the Settings window. Details button Click this button to open the Printer Status window. If a non-supported printer is selected, it opens the Dell Printer Configuration Web Tool. For details on the Dell Printer Configuration Web Tool, see "Dell™ Printer Configuration Web Tool."...
Page 271: Printer Status Window
Order Online • Order Supplies Online button Click this button to access the web site for ordering Dell printer supplies. This button appears when the amount of toners becomes less than 30%. Refresh button Click this button to update the status of the printer.
Page 272: Dell Supplies Management System Window
Click this button to open the procurement and support web site. • Select Reorder URL Displays a list of available URLs where you can order Dell printer supplies. Select a URL address to use when the Order Supplies Online button is clicked. •...
Page 273: Service Tag Window
Dell and the Environment Click the hyperlink to access the web site about recycling. Close button Click this button to close the Dell Supplies Management System window. Service Tag Window 1 Enter the Dell printer service tag. NOTE: For information on the service tag, see "Express Service Code and Service Tag."...
Page 274 Enter the Community name of SNMP in the Community Name text box. Order URL • Select Reorder URL The selected URL address is set as default web site for the Select Reorder URL in the Dell Supplies Management System window. Understanding Your Printer Software...
Page 275: Colortrack Settings
. All print jobs Auto Color To Mono Print are printed in black and white even when color is specified. For details, see "Auto Color To Mono Print." ColorTrack Settings To print using Dell™ ColorTrack, configure the following settings. • "Dell ColorTrack" •...
Page 276 When Using the Operator Panel You can specify only the settings of ColorTrack Mode, Non Registered User, and ColorTrack Error Report using the operator Panel. 1 Press the (Menu) button. 2 Press the button until Admin Settings is highlighted, and then press the (Set) button.
Page 277: Authentication System
Authentication System Specify the server authentication type, the server response time-out, or the search time-out. When Using the Dell Printer Configuration Web Tool 1 Launch Dell Printer Configuration Web Tool. Open the web browser. Enter the IP address of your printer in the web browser.
Page 278: Ldap Server
When using LDAPS or certificate verification, you must set the LDAP server or import an external certificate. For more information, see "Using Digital Certificates." When Using the Dell Printer Configuration Web Tool 1 Launch Dell Printer Configuration Web Tool. Open the web browser.
Page 279 • Specify the time-out period for Search Time-Out. 5 Click Apply New settings. 6 Turn off the printer, and turn it on again to apply the settings. Server Information (for ColorTrack PRO) IP Address / Host Name & Port Specify the IP address or the host name, and the port address. The change becomes effective after the printer is turned off and then on again.
Page 280: Ldap Authentication
LDAP Authentication Specify the LDAP server authentication method. When Using the Dell Printer Configuration Web Tool 1 Launch Dell Printer Configuration Web Tool. Open the web browser. Enter the IP address of your printer in the web browser. See "Dell™ Printer Configuration Web Tool.
Page 281: Dell Colortrack Mode
Dell ColorTrack Mode Specify whether to allow general users to change settings related to authentication or whether general users must use the settings configured by the Administrator. Specify Group Name Specify the name of the belonging group to use when authenticating. If you specify a group that does not belong, authentication fails and the data is not printed.
Page 282 Printing Using ColorTrack (External Authentication)
Page 283: Using Digital Certificates
Using Digital Certificates The authentication feature using digital certificates upgrades security when sending print data or setting data. This chapter describes how to manage digital certificates. NOTE: For information about digital certificate error, see "Understanding Printer Messages" and "Digital Certificate Problem." The following is a typical setup flow for using digital certificates.
Page 284 (Set) button. When you want to quit changing the encryption setting, press the (Back) button. When Using the Dell™ Printer Configuration Web Tool 1 Launch Dell Printer Configuration Web Tool. Open the web browser. Enter the IP address of your printer in the web browser.
Page 285: Importing A Digital Certificate
When Using the Dell Printer Configuration Web Tool 1 Launch Dell Printer Configuration Web Tool. Open the web browser. Enter the IP address of your printer in the web browser. See "Dell™ Printer Configuration Web Tool. " 2 Select Print Server Settings.
Page 286: Setting A Digital Certificate
To manage digital certificates, you must first set encryption of the optional hard disk to On, and then set up HTTPS communication. For details, see "Preparing to Manage Certificates." 1 Launch Dell Printer Configuration Web Tool. Open the web browser.
Page 287: Deleting A Digital Certificate
To manage digital certificates, you must first set encryption of the optional hard disk to On, and then set up HTTPS communication. For details, see "Preparing to Manage Certificates." 1 Launch Dell Printer Configuration Web Tool. Open the web browser.
Page 288: Setting The Features
5 Click Certificate Management to display the Certificate Management page. NOTE: The Certificate Management button is displayed only when the optional hard disk is installed and is set to On for encryption. 6 Select the category from the Category list. 7 Select the purpose of use from the Certificate Purpose list.
Page 289: Setting The Ssl-Use Server Certificate (Http/Ipp)
Setting the SSL-use Server Certificate (HTTP/IPP) NOTE: To manage digital certificates, you must first set encryption of the optional hard disk to On, and then set up HTTPS communication. For details, see "Preparing to Manage Certificates." 1 Import the certificate to be used with the SSL-use server. For more information, see "Importing a Digital Certificate."...
Page 290: Setting Client Certificate For Ldap-Ssl/Tls Communication
1 Import the certificate to be used with Wireless LAN (server or root certificate). For details, see "Importing a Digital Certificate." 2 Set the digital certificate for wireless LAN (server or root certificate). Launch Dell Printer Configuration Web Tool. Select Print Server Settings. Click the Security tab.
Page 291: Setting For Wireless Lan Wpa-Enterprise (Peapv0-Ms-Chapv2, Eap-Ttls Pap Eap-Ttls Chap)
Confirm the content, and click Use This Certificate at the upper-right corner. 6 Confirm whether the certificate is set correctly. For details, see "Confirming the Settings of a Digital Certificate." 7 Set WPA-Enterprise for EAP-TLS. Launch Dell Printer Configuration Web Tool. Click the Print Server Settings tab. Select Wireless LAN.
Page 292 Click Certificate Details to display the Certificate Details page. Confirm the content, and click Use This Certificate at the upper-right corner. 3 Confirm whether the certificate is set correctly. Launch Dell Printer Configuration Web Tool. Select Print Server Settings. Click the Security tab.
Page 293: Setting Client Certificate For Ieee 802.1X (Eap-Tls)
Setting Client Certificate for IEEE 802.1x (EAP-TLS) NOTE: To manage digital certificates, you must first set encryption of the optional hard disk to On, and then set up HTTPS communication. For details, see "Preparing to Manage Certificates." NOTE: This feature is enabled only when Enable is set for IEEE 802.1x (EAP-TLS). 1 Import a certificate to be used with SSL Client.
Page 294 Using Digital Certificates...
Page 295: Understanding Fonts
Understanding Fonts Typefaces and Fonts typeface A font is a set of characters and symbols created with a distinct design. The distinct design is called a . The typefaces you select add personality to a document. Well-chosen typefaces make a document easier to read. The printer has numerous resident fonts in PCL 5/PCL 6 and PostScript 3.
Page 296: Bitmapped And Scalable Fonts
proportional typographic ) fonts, every character can have a different width. Since proportional fonts have Point size characters with different widths, the font size is specified in point size, not pitch. refers to the height of point the characters in the font. A is defined as 1/72 inch.
Page 297: Resident Fonts
These temporary bitmapped fonts are deleted when you turn off or reset the printer. Scalable fonts provide the flexibility of printing in many different point sizes. Your printer uses different scalable font formats for downloading fonts to the printer. PCL 5/PCL 6 uses Intellifont and TrueType scalable fonts.
Page 298 Resident bitmapped and scalable fonts PCL 5/PCL 6 PostScript 3 CG Omega Bodoni Italic CG Omega It Bodoni Bold CG Omega Bd Bodoni Bold Italic CG Omega BdIt Bodoni Poster Bodoni Poster Compressed Garamond Antiqua ITC Bookman Light Garamond Krsv ITC Bookman Light Italic Garamond Hlb ITC Bookman Demi...
Page 299 Resident bitmapped and scalable fonts PCL 5/PCL 6 PostScript 3 Wingdings Goudy Bold Italic Goudy Extra Bold Line Printer Helvetica Helvetica Oblique Times Roman Helvetica Bold Times It Helvetica Bold Oblique Times Bd Helvetica Narrow Times BdIt Helvetica Narrow Oblique Helvetica Narrow Bold Helvetica Helvetica Narrow Bold Oblique...
Page 300 Resident bitmapped and scalable fonts PCL 5/PCL 6 PostScript 3 Optima Italic ITC A G Go Bk Optima Bold ITC A G Go BkOb Optima Bold Italic ITC A G Go Dm Oxford ITC A G Go DmOb Palatino Roman Palatino Italic ZapfC MdIt Palatino Bold...
Page 301: Symbol Sets
Symbol Sets A symbol set is the collection of alphabetic and numeric characters, punctuation, and special characters available in the font you select. Symbol sets support the requirements for different languages or specific applications, such as math symbols used for scientific text. In PCL 5/PCL 6, a symbol set also defines which character will print for each key on the keyboard (or more code point specifically, for each...
Page 302 Understanding Fonts...
Page 303: Error Codes
Understanding Printer Messages The LCD panel displays error messages describing the current state of the printer and indicates possible printer problems you must resolve. This chapter provides a list of error codes and informs you what you can do to clear error messages.
Page 304 IPsec certificate error. (Certificate error of the printer.) The certificate of the printer is invalid. Contact your system administrator. Reset the certificate from other connectable clients with Dell™ Printer Configuration Web Tool. If no device can be connected, disconnect Ethernet cable, turn off the IPsec, and then reset the certificate with Dell Printer Configuration Web Tool.
Page 305 Error-Code What you can do 016-799 Press the (Set) button to clear the message and cancel the current print job. Confirm the configuration of the printer on the printer driver. 016-930 The device is not supported. Remove it from the front USB port. 016-931 The USB hub is not supported.
Page 306 Error-Code What you can do 091-943 Reinsert the yellow drum cartridge. If the message remains, replace the cartridge. For more information about replacing the drum cartridge, see "Replacing the Drum Cartridges." 091-944 Reinsert the magenta drum cartridge. If the message remains, replace the cartridge. For more information about replacing the drum cartridge, see "Replacing the Drum Cartridges."...
Page 307 "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller." 193-700 When genuine toner cartridges are installed, change the Non-Dell Toner setting to disable using the Dell Printer Configuration Web Tool or the Tool Box. Understanding Printer Messages...
Page 308 Understanding Printer Messages...
Page 309: Specifications
Specifications Operating System Compatibility ® ® Your Dell™ C3760n/C3760dn Color Laser Printer is compatible with Microsoft Windows XP , Windows XP 64-bit ® Edition, Windows Server 2003, Windows Server 2003 x64 Edition, Windows Server 2008, Windows Server 2008 ® 64-bit Edition, Windows Server 2008 R2 64-bit Edition, Windows Vista , Windows Vista 64-bit Edition, Windows 7, Windows 7 64-bit Edition, Windows 8, Windows 8 64-bit Edition, Windows Server 2012, Mac OS X 10.3.9,...
Page 310: Mib Compatibility
This information helps network administrators manage the network (analyze performance, traffic, errors, and so on). Dell C3760n/C3760dn Color Laser Printer complies with standard industry MIB specifications, allowing the printer to be recognized and managed by various printer and network management software systems.
Page 311: Cables
Cables Your interconnection cable must meet the following requirements: Connection type Connection specifications and symbols Ethernet 10Base-T/100Base-TX/ 1000Base-T Wireless adapter socket IEEE 802.11b/802.11g/802.11n USB 2.0 Optional Wireless Adapter Item Description Connectivity technology Wireless Compliant standards IEEE 802.11b, 802.11g, and 802.11n Bandwidth 2.4 GHz Data transfer rate...
Page 312 Specifications...
Page 313: Maintaining Your Printer
Maintaining Your Printer 26 Maintaining Your Printer ............313 27 Removing Options ..............347 28 Clearing Jams................355...
Page 315: Determining The Status Of Supplies
You need to complete certain tasks to maintain optimum print quality. NOTE: The images used in this manual are those of the Dell™ C3760dn Color Laser Printer unless otherwise mentioned. Determining the Status of Supplies If your printer is connected to the network, the Dell Printer Configuration Web Tool can provide instant feedback on remaining toner levels.
Page 316: Storing Consumables
Storing Print Media To avoid potential paper feeding problems and uneven print quality, there are several things you can do: • To achieve the best possible print quality, store print media in an environment where the temperature is approximately 21 °C (70 °F) and the relative humidity is 40 %. •...
Page 317: Replacing The Toner Cartridges
To order by phone, see "Contacting Dell." It is recommended to use Dell toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.
Page 318: Installing A Toner Cartridge
Installing a Toner Cartridge 1 Unpack a new toner cartridge of the desired color. 2 Shake the new toner cartridge five or six times to distribute the toner evenly. 3 Insert the toner cartridge into the associated cartridge slot, and then push until it stops. 4 Close the front cover.
Page 319: Replacing The Drum Cartridges
Replacing the Drum Cartridges You need to replace all drum cartridges (yellow, magenta, cyan, and black) at a time. WARNING: Product Before performing any of the following procedures, read and follow the safety instructions in the Information Guide CAUTION: Protect the drum cartridges against bright light. If the right side cover remains open for more than three minutes, print quality may deteriorate.
Page 320 3 Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out. CAUTION: Take care not to drop the waste toner box while you are removing it. CAUTION: After removing the waste toner box, do not touch the parts shown in the illustration.
Page 321: Installing A Drum Cartridge
5 Slightly pressing down the tab on the drum cartridge that you want to replace, pull it out halfway with one hand. 6 Support the drum cartridge with the other hand from underneath, and then pull it out completely. 7 Repeat the steps 5 and 6 to remove the other three cartridges. Installing a Drum Cartridge 1 Unpack a new drum cartridge of the desired color.
Page 322 5 Remove the cleaning rod from inside the printer. 6 Remove the cleaning pad by pressing the white tabs between your thumb and index finger. 7 Unpack a new cleaning pad. 8 Attach the new cleaning pad to the cleaning rod. Maintaining Your Printer...
Page 323 9 Insert the cleaning rod fully into one of the four holes until it clicks into the interior of the printer as illustrated below, and then pull it out. 10 Repeat step 9 also on the other three holes. One time insertion is enough for each hole. 11 Return the cleaning rod to its original location.
Page 324: Replacing The Fusing Unit
13 Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. 14 Close the right side cover. Replacing the Fusing Unit WARNING: Product Before performing any of the following procedures, read and follow the safety instructions in the Information Guide Removing the Fusing Unit 1 Turn off the printer and wait for 30 minutes.
Page 325: Installing A Fusing Unit
3 Grasp the grips on both sides of the fusing unit squeezing the lever under the left side grip, and then pull out the unit. Installing a Fusing Unit 1 Unpack a new fusing unit. 2 Make sure that the two tabs of the fusing unit align with the grooves on the printer, and then insert it into the printer until it clicks.
Page 326: Roller
Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller You need to replace all three parts (transfer belt unit, 2nd BTR, and retard roller) at a time. Both the 2nd BTR and the retard roller for replacement come with a new transfer belt unit. WARNING: Product Before performing any of the following procedures, read and follow the safety instructions in the...
Page 327 4 Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out. CAUTION: Take care not to drop the waste toner box while you are removing it. CAUTION: After removing the waste toner box, do not touch the parts shown in the illustration.
Page 328 6 Open the top cover. 7 Put your fingers through the loops on both sides of the transfer belt unit, and then pull it out. CAUTION: If you cannot pull out the unit from the printer, make sure that all of the above procedures are performed properly.
Page 329: Installing A Transfer Belt Unit
Installing a Transfer Belt Unit 1 Unpack a new transfer belt unit. 2 Remove the two orange packing materials first, and then the protective sheet from the transfer belt unit. CAUTION: Ensure nothing touches or scratches the surface (black-colored film) of the transfer belt unit. Scratches, dirt, or oil from your hands on the film of the transfer belt unit may reduce print quality.
Page 330 5 Reinsert the removed waste toner box. CAUTION: If the waste toner box does not fit into place properly, make sure that the transfer belt unit is fully inserted. 6 Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. 7 Close the right side cover.
Page 331: Removing The 2Nd Btr
Removing the 2nd BTR 1 Pinching the tabs on both sides of the 2nd BTR, lift it out of the printer. Installing a 2nd BTR 1 Unpack a new 2nd BTR. 2 Hold the 2nd BTR by both its ends. 3 Make sure that the arrow marks on the 2nd BTR and the printer face each other, and then press down the 2nd BTR until it clicks.
Page 332: Removing The Retard Roller In Tray1
Removing the Retard Roller in Tray1 1 Pull tray1 out of the printer about 200 mm. 2 Hold tray1 with both hands, and remove it from the printer. NOTE: Ensure that you remove all the paper from tray1 before removing the retard roller. 3 Slightly pressing down the lock lever on tray1 to the right with one hand, raise the retard roller with the other hand.
Page 333: Installing A Retard Roller In Tray1
4 Slide the retard roller to the left to remove it from tray1. Installing a Retard Roller in Tray1 1 Slide the two axles of the retard roller into the holes on tray1. 2 Press down the retard roller until it snaps. 3 Load paper in tray1, and then insert the tray into the printer and push until it stops.
Page 334: Replacing The Waste Toner Box
Replacing the Waste Toner Box WARNING: Product Before performing any of the following procedures, read and follow the safety instructions in the Information Guide Removing the Waste Toner Box 1 Open the right side cover. 2 Turn the waste toner box lock lever 90-degrees counterclockwise to unlock the waste toner box. 3 Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out.
Page 335: Installing A Waste Toner Box
4 Insert the used waste toner box into the plastic bag that came with the new waste toner box and seal the bag. Installing a Waste Toner Box 1 Unpack a new waste toner box. 2 Insert the waste toner box. 3 Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box.
Page 336: Cleaning Inside The Printer
Cleaning Inside the Printer Cleaning the CTD Sensor Clean the Color Toner Density (CTD) sensor only when an alert for the CTD sensor is shown on the Status Monitor or LCD panel screen. 1 Ensure that the printer is turned off. 2 Push down the latch to open the rear cover.
Page 337 5 Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out. CAUTION: Take care not to drop the waste toner box while you are removing it. CAUTION: After removing the waste toner box, do not touch the parts shown in the illustration.
Page 338 7 Open the top cover. 8 Put your fingers through the loops on both sides of the transfer belt unit, and then pull it out. 9 Clean the CTD sensor (as shown) with a clean, dry cotton swab. Maintaining Your Printer...
Page 339 10 Make sure that the arrow marks on the transfer belt unit and the printer face each other, and then insert the unit into the printer until it clicks. 11 Close the top cover. 12 Reinsert the removed waste toner box. CAUTION: If the waste toner box does not fit into place properly, make sure that the transfer belt unit is fully inserted.
Page 340: Cleaning The Raster Optical Scanner (Ros) Window
13 Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. 14 Close the right side cover. 15 Close the rear cover. Cleaning the Raster Optical Scanner (ROS) Window To prevent deterioration of printing quality due to stains inside the printer, clean inside the printer regularly by using the cleaning rod whenever you replace drum cartridges.
Page 341 2 Turn the waste toner box lock lever 90-degrees counterclockwise to unlock the waste toner box. 3 Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out.
Page 342 5 Remove the cleaning rod from inside the printer. 6 Insert the cleaning rod fully into one of the four holes until it clicks into the interior of the printer as illustrated below, and then pull it out. 7 Repeat step 6 also on the other three holes. One time insertion is enough for each hole. Maintaining Your Printer...
Page 343 8 Return the cleaning rod to its original location. 9 Reinsert the removed waste toner box. 10 Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. 11 Close the right side cover. Maintaining Your Printer...
Page 344: Adjusting Color Registration
Yes is highlighted, and then press the (Set) button. The color registration chart is printed. When Using the Tool Box 1 Click Start All Programs Dell Printers Dell C3760 Color Laser Printer Tool Box. → → → → NOTE: For details about starting the Tool Box, see "Starting the Tool Box."...
Page 345 Chart 1 (fast scan) Chart 2 (slow scan) The Chart 1 is used to adjust the color registration for the fast scan direction, which is vertical to paper feed direction. The Chart 2 is used to adjust the color registration for the slow scan direction, which is horizontal to paper feed direction.
Page 346: Entering Values
NOTE: If it is difficult to choose only one value, as in the case that there seem to be two values closest to a straight line, take the value between the two. For example, in the figure above, -6 and -8 are the values closest to a straight line, so you would enter the value -7.
Page 347 When Using the Tool Box Using the Tool Box, enter the values that you found in the color registration chart to make adjustments. 1 Click Start All Programs Dell Printers Dell C3760 Color Laser Printer Tool Box. → → →...
Page 348 Maintaining Your Printer...
Page 349: Removing Options
For shipping, pack the printer and print media handling options securely to avoid damage. NOTE: The images used in this manual are those of the Dell™ C3760dn Color Laser Printer unless otherwise mentioned. Removing the Optional Memory Module WARNING: When you remove the optional memory module, be sure to turn off the printer, unplug the power cable, and disconnect all cables from the back of the printer before starting these tasks.
Page 350 5 Push the clips on both sides of the slot outward to raise the memory module up. 6 Hold the memory module and pull it straight out. 7 Close the left side cover, and then slide it towards the front of the printer. 8 Turn the screw clockwise.
Page 351: Removing The Optional 550-Sheet Feeder
Removing the Optional 550-Sheet Feeder WARNING: When you remove the optional 550-sheet feeder (Tray2), be sure to turn off the printer, unplug the power cable, and disconnect all cables from the back of the printer before starting these tasks. 1 Ensure that the printer is turned off, and then disconnect all cables from the back of the printer. 2 Pull the tray1 out of the printer about 200 mm.
Page 352 5 Gently lift the printer off the optional 550-sheet feeder, and place it on a level surface. WARNING: Two people are required to lift the printer. 6 Insert the tray1 into the printer, and push until it stops. CAUTION: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. 7 Re-connect all cables into the back of the printer and turn on the printer.
Page 353: Removing The Optional Wireless Adapter
Removing the Optional Wireless Adapter WARNING: When you remove the optional wireless adapter, be sure to turn off the printer, unplug the power cable, and disconnect all cables from the back of the printer before starting these tasks. 1 Ensure that the printer is turned off. 2 Turn the screw on the left side cover counterclockwise to remove it.
Page 354 5 Remove the wireless adapter from the printer by releasing the adapter's hook while pushing the wireless adapter towards the front of the printer. 6 Close the left side cover, and then slide it towards the front of the printer. 7 Turn the screw clockwise.
Page 355: Removing The Optional Hard Disk
Removing the Optional Hard Disk WARNING: When you remove the optional wireless adapter, be sure to turn off the printer, unplug the power cable, and disconnect all cables from the back of the printer before starting these tasks. 1 Ensure that the printer is turned off. 2 Turn the screw on the control board counterclockwise 3 Slide the left side cover towards the back of the printer.
Page 356 5 Remove the hard disk from the printer by releasing the hook of hard disk. 6 Close the left side cover, and then slide it towards the front of the printer. 7 Turn the screw clockwise. 8 Turn on the printer. Removing Options...
Page 357: Clearing Jams
Guidelines" for more information. NOTE: The images used in this manual are those of the Dell™ C3760dn Color Laser Printer unless otherwise mentioned. NOTE: Before buying large quantities of any print media, it is recommended to try a sample first.
Page 358: Clearing Paper Jams From The Mpf
Identifying the Location of Paper Jams WARNING: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer. The following illustration shows where paper jams may occur along the print media path. Fusing Unit Tray1 Optional 550-Sheet Feeder Clearing Paper Jams From the MPF...
Page 359 2 Grasp both sides of the MPF, and then pull it out of the printer. 3 Pull tray1 out of the printer about 200 mm. 4 Hold tray1 with both hands, and remove it from the printer. Clearing Jams...
Page 360: If Error Code: 050-129 Appears
5 Remove the jammed paper. 6 Insert tray1 into the printer, and push until it stops. 7 Insert the MPF into the printer. If error code: 050-129 appears: Follow the instructions in "If error code: 050-129 appears:" to clear paper jams. Clearing Jams...
Page 361: Clearing Paper Jams From Tray1
Clearing Paper Jams From Tray1 NOTE: To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. 1 Pull tray1 out of the printer about 200 mm. 2 Hold tray1 with both hands, and remove it from the printer. 3 Remove the jammed paper.
Page 362: Clearing Paper Jams From The Fusing Unit
4 Insert tray1 into the printer, and push until it stops. 5 Press the (Set) button. Clearing Paper Jams From the Fusing Unit NOTE: To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. If error code: 050-111 appears: 1 Push down the latch to open the rear cover.
Page 363 3 Hold and lower the tab to open the inner part. 4 Remove the jammed paper. 5 Replace the inner part. 6 Press down the levers on both sides of the fusing unit, and then close the rear cover. Clearing Jams...
Page 364: If Error Code: 050-129 Appears
If error code: 050-129 appears: 1 Remove any paper loaded on the MPF 2 Grasp both sides of the MPF, and then pull it out of the printer. 3 Pull tray1 out of the printer about 200 mm. Clearing Jams...
Page 365 4 Hold tray1 with both hands, and remove it from the printer. If you can see the jammed paper: Remove the jammed paper. Reinsert tray1 and the MPF into the printer. If you cannot see the jammed paper: Go to the next step. Clearing Jams...
Page 366 5 Push down the latch to open the rear cover. 6 Lift the levers on both sides of the fusing unit. 7 Hold and lower the tab to open the inner part. Clearing Jams...
Page 367 8 Remove the jammed paper. 9 Replace the inner part. 10 Press down the levers on both sides of the fusing unit, and then close the rear cover. 11 Insert tray1 into the printer, and push until it stops. Clearing Jams...
Page 368: Clearing Paper Jams From The Optional 550-Sheet Feeder
12 Insert the MPF into the printer. Clearing Paper Jams From the Optional 550-Sheet Feeder NOTE: To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. 1 Pull the optional 550-sheet feeder out of the printer about 200 mm. 2 Hold the optional 550-sheet feeder with both hands, and remove it from the printer.
Page 369 3 Remove the jammed paper. 4 Insert the optional 550-sheet feeder into the printer, and push until it stops. Clearing Jams...
Page 370 Clearing Jams...
Page 371: Troubleshooting
Troubleshooting 29 Troubleshooting Guide ............. 371...
Page 373: Troubleshooting Guide
Troubleshooting Guide Basic Printer Problems Some printer problems can be easily resolved. If a problem occurs with your printer, check each of the following: • The power cable is plugged into the printer and a properly grounded electrical outlet. • The printer is turned on.
Page 374: Print Quality Problems
NOTE: Some of the following procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see "Understanding the Printer Menus"...
Page 375: The Output Is Too Light
Check the toner level in the Status tab in the Status Monitor. Replace the toner cartridges as necessary. Does this solve your problem? If you are using non-Dell brand toner cartridges, enable the Non-Dell The task is complete. Go to action 3.
Page 376: Toner Smears Or Print Comes Off
The Pitch Configuration Chart is printed. Does this solve your problem? Replace the drum cartridges. The task is complete. Contact Dell. Replace the drum cartridges. See "Replacing the Drum Cartridges." After you replace the drum cartridges, click Chart Print on the Diagnosis tab.
Page 377: Random Spots/Blurred Images
Does this solve your problem? Replace the transfer belt unit, the 2nd Belt Transfer Roller (2nd BTR), The task is complete. Contact Dell. and the retard roller. Replace the transfer belt unit, the 2nd BTR, and the retard roller. See "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd...
Page 378: The Entire Output Is Blank
Check the toner level in the Status tab in the Status Monitor. Replace the toner cartridges as necessary. Does this solve your problem? If you are using non-Dell brand toner cartridges, enable the Non-Dell The task is complete. Go to action 3.
Page 379: Streaks Appear On The Output
Check the toner level in the Status tab in the Status Monitor. Replace the toner cartridges as necessary. Does this solve your problem? If you are using non-Dell brand toner cartridges, enable the Non-Dell The task is complete. Go to action 3.
Page 380: Part Or The Entire Output Is Black
On the Graphics tab, ensure that Output Color is set to Color. Does this solve your problem? Replace the drum cartridges. The task is complete. Contact Dell. Replace the drum cartridges. See "Replacing the Drum Cartridges." After you replace the drum cartridges, click Chart Print on the Diagnosis tab.
Page 381: Vertical Blanks
Action Replace the drum cartridges. The task is complete. Contact Dell. Replace the drum cartridges. See "Replacing the Drum Cartridges." After you replace the drum cartridges, click Chart Print on the Diagnosis tab. Click Pitch Configuration Chart. The Pitch Configuration Chart is printed.
Page 382: Ghosting
The Pitch Configuration Chart is printed. Does this solve your problem? Replace the drum cartridges. The task is complete. Contact Dell. Replace the drum cartridges. See "Replacing the Drum Cartridges." After you replace the drum cartridges, click Chart Print on the Diagnosis tab.
Page 383: Light-Induced Fatigue
Action Adjust the transfer bias. The task is complete. Contact Dell. On the operator panel, press the (Menu) button and select → Maintenance→ Adjust Transfer Admin Settings Belt Unit. Select K Offset YMC Offset , and then decrease the value.
Page 384: Bead-Carry-Out (Bco)
Action Replace the drum cartridges. The task is complete. Contact Dell. Replace the drum cartridges. See "Replacing the Drum Cartridges." After you replace the drum cartridges, click Chart Print on the Diagnosis tab. Click 4 Colors Configuration Chart. The 4 Colors Configuration Chart is printed.
Page 385: Jagged Characters
On the Others tab, set Print Page Mode under Items: to On. Does this solve your problem? If using a downloaded font, ensure that the font is recommended for the The task is complete. Contact Dell. printer, operating system, and the application being used. Does this solve your problem? Banding Action Locate the cause of the problem using the Pitch Configuration Chart.
Page 386: Auger Mark
Action Replace the drum cartridges. The task is complete. Contact Dell. Replace the drum cartridges. See "Replacing the Drum Cartridges." After you replace the drum cartridges, click Chart Print on the Diagnosis tab. Click Pitch Configuration Chart. The Pitch Configuration Chart is printed.
Page 387: Wrinkled/Stained Paper
Does this solve your problem? If printing on print media other than envelopes, contact Dell. Check the wrinkle. Is the wrinkle within 30 mm of the four edges of the This type of wrinkle is Go to action 3.
Page 388: Jam/Alignment Problems
NOTE: Some of the following procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see "Understanding the Printer Menus"...
Page 389: Images Are Skewed
Go to action 4a. Go to action 4b. Replace the drum cartridges. The task is complete. Contact Dell. Replace the drum cartridges. See "Replacing the Drum Cartridges." Launch the Tool Box, and click Maintenance on the Printer Maintenance tab. Click Start under Print Color Regi Chart in Color Registration Adjustments.
Page 390: Tray1/Optional 550-Sheet Feeder Misfeed Jam
Action Install the transfer belt unit according to an appropriate procedure. See The task is complete. Contact Dell. "Installing a Transfer Belt Unit." Does this solve your problem? Tray1/Optional 550-Sheet Feeder Misfeed Jam Action Ensure that tray1 or the optional 550-sheet feeder is properly inserted.
Page 391: Mpf Misfeed Jam
Does this solve your problem? Use print media that is not damp. The task is complete. Go to action 3a. Does this solve your problem? Replace the drum cartridges. The task is complete. Contact Dell. Does this solve your problem? Troubleshooting Guide...
Page 392: Regi Jam (Exit Sensor On Jam)
Replace the transfer belt unit, the 2nd BTR, and the retard roller. The task is complete. Contact Dell. Replace the transfer belt unit, the 2nd BTR, and the retard roller. See "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller."...
Page 393: Tray1/Optional 550-Sheet Feeder Multi-Feed Jam
Does this solve your problem? Wipe the retard roller in tray1 or the optional 550-sheet feeder where the The task is complete. Contact Dell. multi-feed occurred with a cloth moistened with water. Does this solve your problem? MPF Multi-feed Jam Ensure the media type you are using.
Page 394 Replace the transfer belt unit, the 2nd BTR, and the retard roller. The task is complete. Go to action 3. Replace the transfer belt unit, the 2nd BTR, and the retard roller. See "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller."...
Page 395: Digital Certificate Problem
Data Upload Signed Certificate button Encryption is enabled from the operator panel or are not displayed. Dell Printer Configuration Web Tool. The certificate import button is SSL communication is disabled. Create a self-signed certificate and enable SSL.
Page 396 Symptom Cause Action A certificate cannot be set with The validity period is invalid. The validity period of the certificate is invalid. "Certificate Details". Confirm whether the time setting of the machine is correct, and whether the validity period of the certificate has expired.
Page 397: Problems With Installed Optional Accessories
Problems With Installed Optional Accessories If an option does not operate correctly following installation or stops working: • Turn off the printer, wait for 10 seconds, and then turn on the printer. If this does not fix the problem, unplug the printer, and check the connection between the option and the printer.
Page 398 Troubleshooting Guide...
Page 399: Appendix
Appendix Appendix..................397 Index.................... 401...
Page 401: Dell™ Technical Support Policy
Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support.
Page 402: Warranty And Return Policy
For specific information on Dell’s worldwide recycling programs, see www.dell.com/recyclingworldwide. Contacting Dell You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.
Page 403: Index
Index Symbols AirPrint, 149, 162, 254 Alert Tone, 133, 138, 173, 177 (Back) button, 118 Alignment Chart, 185 (Cancel) button, 117 All Tones, 133, 139 (Menu) button, 118 Altitude, 308 (Power Saver) button, 117 Appendix, 399 (Set) button, 118 Apply New Settings, 128 Asset Tag Number, 121, 131 Numerics Assigning IP address, 71...
Page 404 Connecting local printer, 66 Dimensions, 307 Connecting printer, 65 DIMM size, 307 Connecting to the network, 67 Direct connection setup, 80 Connection specification, 65, 309 Disabling Panel Lock, 226 Connection Time-Out, 154 Display of Dell Configuration Web Tool, 184 Appendix...
Page 405 Display problems, 371 Fault Time-out, 133, 139, 172, 176 DL, 233 Fault Tone, 133, 138, 173, 176 DNS, 148, 154 Finding information, 21 Draft Mode, 134, 140, 193 Firmware Version, 131 Driver, 21 Flip on Long Edge, 247 Drum cartridge, 27, 317 Flip on Short Edge, 247 Duplex unit, 28 Folio, 233...
Page 406 HTTP, 149, 155 Job Time-out, 133, 139, 172, 176, 203 HTTP-SSL/TLS Communication, 283 Kerberos Server, 275 ID, 131-132 Identifying print media, 233 Image Enhance, 134, 140 Label, 135-136, 144, 173, 179, 211-212, 232 Impression Number, 132 Landscape, 190 Infrastructure, 160 Layout, 134 Initialize NIC NVRAM Memory and restart LCD panel, 117...
Page 407 Maintenance, 313 Non Registered User, 136, 274 Manual Address, 174 Non-Dell Toner, 136, 173, 179, 214 Maximum memory, 307 Number pad, 117-118 Memory, 307 Memory Capacity, 131 Memory connector, 307 OCR, 230 Memory module, 37, 347 Online Help, 125, 127...
Page 408 Characteristics, 229 Power supply, 307 Curl, 229 Power switch, 27 Fiber content, 230 Premier, 136 Grain direction, 229 Print Color Regi Chart, 179 Moisture content, 229 Smoothness, 229 Print Drivers / Remote Client Account, 160 Weight, 229 Print ID, 133, 139, 172, 177, 206 Paper Density, 135, 143, 173, 179, 210 Print media, 229, 313 Paper jam location, 356...
Page 409 Private Mail Box Print, 221, 248-249 Reports, 137, 188 Problems with Optional Accessories, 395 Reset Defaults, 179 Processor Speed, 131 Reset Defaults and restart printer, 145 Product Information Guide, 22 Reset Print Server, 163 Proof Print, 223, 249 Resident fonts, 295 Proxy Server, 149, 162 Resident scalable fonts, 295 PS Fonts List, 138, 174...
Page 410 SMB, 149, 152 Time Zone, 136, 173, 176 SNMP, 149, 152 Toner cartridge, 27, 315 SNMP Configuration, 158 Toner cartridge level, 130 SNMP UDP, 200 Tool Box, 171, 262 Software and Documentation disc, 21 Top cover, 27 Software update, 262 Top frame, 126 SSID, 160 Transfer belt unit, 27, 324...
Page 411 USB printing, 80 Use Another Tray, 172, 178 Use Manual Address, 174 User Setup Disk Creating Tool, 261 Using Dell Printer Configuration Web Tool, 124 Verifying IP settings, 73 Warranty, 400 Warranty information, 22 Waste toner box, 27, 332 Web Link Customization, 136, 146...
Page 412 Appendix...

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C3760n

Dell C3760dn Color Laser Printer User Manual

Table of Contents

Setting up the Printer (Printer Setup)

Know Your Printer

Quick Links

Laser Printer

Chapters

Troubleshooting

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Summary of Contents for Dell C3760dn Color Laser Printer