Resolving The Configtool Error Message - Dialogic Brooktrout Digital Board Installation And Configuration Manual

Resolving the Configtool Error Message

March 2013
When you launch the Brooktrout Configuration Tool and the tool
displays the Configtool Error screen, use the following instructions to
eliminate this licensing conflict.
This error message displays when you have licenses from other
vendors installed in a generic location and not in a vendor specific
location. This conflict is possible with other products that use
Macrovision licensing, and occurs when a Macrovision-protected
application uses the LM_LICENSE_FILE environment variable
rather than a vendor-specific name.
The Macrovision FlexNET licensing module queries for SR140
licenses. The query fails for the licenses that are installed in the
generic location due to absence of the necessary vendor information.
This error message can only occur when a Brooktrout SR140
Software license is not installed.
Running the Dialogic® Brooktrout® Configuration Tool
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