Interpreting Paper Feeder Error Messages; Installation Problems - Genicom LN28 User Giude

Interpreting Paper Feeder Error Messages

The printer control panel displays error messages when there is a problem with the printer or any of
the optional paper-handling components. The following table lists all of the error messages associ-
ated with the 500 sheet paper feeder, the possible cause of the error, and the action to take to correct
the problem. If the control panel shows an error message that concerns another part of the printer,
refer to Chapter 5: Troubleshooting for a complete list of all warning and error messages.
Error or Warning
Message Line 1
(Warning message, printer
continues operating and line
1 shows printer status.)
E1 JAM TRAY/REGI
E2-1 JAM MISFEED
LOAD PAPER TRAY2
(applies to first paper
feeder if installed)
LOAD PAPER TRAY3
(applies to second paper
feeder if installed)

Installation Problems

Simple oversights during installation may cause problems when you first use the paper feeder. If the
paper feeder is inoperative after you have installed it, use the following procedure to check several
possible causes.
Nov 00
GENICOM LN28 and microLaser 280 User Guide 7-17
Error or Warning Possible Cause
Message Line 2
Tray 2 Missing Tray 2 is not installed.
(applies to first paper
feeder if installed)
Tray 3 Missing Tray 3 is not installed.
(applies to second
paper feeder if
installed)
Paper Low Tray 2 Paper supply in tray 2
(applies to first paper is low.
feeder if installed)
Paper Low Tray 3 Paper supply in tray 3
(applies to second is low.
paper feeder if
installed)
Paper Out Tray 2 There is no paper in
(applies to first paper tray 2.
feeder if installed)
Paper Out Tray 3 There is no paper in
(applies to second tray 3.
paper feeder if
installed)
Remove paper There is a jam between
the source tray and the
registration sensor.
Remove paper There is a misfeed jam
near the source paper
tray.
Paper Size/ Tray 2 is empty.
Paper Type
Paper Size/ Tray 3 is empty.
Paper Type
Genicom
Solving 500 Sheet Feeder Problems
Action
Install the tray.
Install the tray.
Add paper to the tray.
Add paper to the tray.
Add paper to the tray.
Add paper to the tray.
Remove the jammed
paper from the source
tray.
Load paper into the tray.
Load paper into the tray.
Publication No. GEG-99018A