Interpreting Paper Feeder Error Messages; Installation Problems - Genicom microLaser 210 User Giude

If the paper feeder is inoperative after installation, refer to "Installation Problems" on page
I
7-17 and complete the recommended procedure.
If the printer control panel displays an error message or an error code, refer to "Interpreting
I
Paper Feeder Error Messages" on page 7-17.
If you have a paper feeder problem but the printer control panel does not display an error
I
message or error code, refer to "Correcting Miscellaneous Paper Feeder Problems" on page
7-19 and follow the directions for correcting that problem.

Interpreting Paper Feeder Error Messages

The printer control panel displays error messages when there is a problem with the printer or any of
the optional paper-handling components. The following table lists all of the error messages associ-
ated with the 550 sheet paper feeder, the possible cause of the error, and the action to take to correct
the problem. If the control panel shows an error message that concerns another part of the printer,
refer to Chapter 5: Troubleshooting for a complete list of all warning and error messages.
Error or Warning
Message Line 1
(Warning message, printer
continues operating and line
1 shows printer status.)
TRAY 2 MISSING
(applies to first paper
feeder if installed)
TRAY 3 MISSING
(applies to second paper
feeder if installed)
E2-1 JAM MISFEED
LOAD PAPER TRAY2
(applies to first paper
feeder if installed)
LOAD PAPER TRAY3
(applies to second paper
feeder if installed)
OPTION TRAY FAIL
Call Service

Installation Problems

Simple oversights during installation may cause problems when you first use the paper feeder. If the
paper feeder is inoperative after you have installed it, use the following procedure to check several
possible causes.
Mar 00
Error or Warning Possible Cause
Message Line 2
Paper Out Tray 2 There is no paper in
(applies to first paper tray 2.
feeder if installed)
Paper Out Tray 3 There is no paper in
(applies to second tray 3.
paper feeder if
installed)
Insert Tray Tray 2 is not installed.
Insert Tray Tray 3 is not installed.
Remove paper There is a misfeed jam
near the source paper
tray.
Paper Size/ Tray 2 is empty.
Paper Type
Paper Size/ Tray 3 is empty.
Paper Type
Genicom
microLaser 210 User Guide 7-17
Solving 550 Sheet Feeder Problems
Action
Add paper to the tray.
Add paper to the tray.
Install the tray.
Install the tray.
Remove the jammed
paper from the source
tray.
Load paper into the tray.
Load paper into the tray.
Turn printer off then on. If
problem persists, call your
service provider.
Publication No. GEG-99054