Inoperative Printer; No Ready Message; Noise, Smoke, Or Smell - Genicom LN28 User Giude

Inoperative Printer

If you have problems turning on the printer, check the possible causes listed in the table below. If
the printer will not start after checking these items, turn the printer off, disconnect the power cord
from the AC outlet, and contact your dealer or an authorized service provider.
Description
There is no power.
Power is frequently
interrupted.

No Ready Message

After warming up, the printer control panel displays the text "Ready", indicating that the printer is
ready to print. If the printer does not show this message, but shows an error message instead, refer
to "Warning Messages and Error Messages" on page 5-39 to determine the appropriate action for
the specific error message that is shown. If the printer does not display either the "Ready" message
or an error message, contact your retailer or sales representative.

Noise, Smoke, or Smell

If you notice unusual noise, smoke, or smell after turning the printer on, turn the printer off imme-
diately and disconnect it from the AC wall outlet. Use the following procedure to determine the cause
of and alleviate the problem:
Nov 00
GENICOM LN28 and microLaser 280 User Guide 5-3
Possible Cause
The power switch is not set to
[ I ] (on).
The power cord is not
properly plugged into an AC
outlet or into the AC
connector on the rear of the
printer.
Voltage of the AC power is not
correct.
The fuse on the power cord is
not functioning. (UK only)
The AC wall outlet is not
functioning.
There is interference from
other electrical devices on the
same circuit.
Thermal sensors may have
shut down the printer.
The printer is malfunctioning.
Genicom
Installation Problems
Action
Check the power switch.
See "Step 7: Connecting the Power Cord and
Turning the Printer On" on page 2-15.
Installation Guide.
Set the power switch to [ O ] (off) and then
connect the power cord firmly to the AC
connector and to the AC outlet.
See "Step 7: Connecting the Power Cord and
Turning the Printer On" on page 2-15.
Installation Guide.
Verify that the AC outlet is rated for the
voltage of your printer. See "Electrical
Requirements" on page 2-5. of this guide.
Verify that the fuse on the power cord is
intact. (UK only)
Verify that voltage is present at the AC wall
outlet by connecting another electrical device
to the outlet. If power does not flow to the
other device, check the AC wall outlet circuit
breakers for a tripped breaker.
Unplug all electrical devices from the AC wall
outlet circuit, and then reconnect only the
printer. Turn printer power on.
Turn the printer off and wait 20 minutes, then
turn the printer back on.
Turn the printer off and disconnect the power
cord from the AC outlet. Contact your dealer
or an authorized service provider.
Publication No. GEG-99018A
of the
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