Troubleshooting
HP FIRST Fax Retrieval Service
HP FIRST is an automated fax retrieval service that is available 24 hours a
day, seven days a week. HP FIRST provides information on the following
topics:
To access HP FIRST, dial one of the following phone numbers:
To receive a list of currently available documents, enter document number
19941. The information you requested will be sent to you by return fax.
HP Network Phone-In Support (NPS)
Call your HP Authorized Dealer or the nearest HP Sales and Support Office.
In addition, the HP Network Phone-In Support (NPS) service provides
expert technical assistance for U.S.A. customers through an NPS contract or
at an hourly rate (1-800-790-5544) Monday through Friday, 5 am to 6 pm, PST.
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Product information
Troubleshooting instructions
Technical reviews and articles
Configuration information
Location
U.S. and Canada Only
Outside the U.S. and
Canada
Phone Number
Dial 1-(800) 333-1917 with
your fax machine or
touch-tone phone and
press 1.
Dial 1-(208) 344-4809 from
your fax machine and
press 9.