Issues And Workarounds - HP X1600 - StorageWorks Network Storage System 5.4TB SAS Model NAS Server Release Notes

Issues and workarounds

Server Manager
This section describes issues related to using Server Manager.
Issue: The pie chart under Server Manager > Storage Management may indicate a larger amount of disk
space than actually exists
This issue may occur if both of the following are true:
• A hard quota is set and enabled on the root folder of one or more volumes.
• A volume with a hard quota on the root folder also has Single Instance Storage (SIS) enabled.
This is due to an interoperability issue between directory quotas and SIS.
Workaround: Disable the hard quota on the root folder of the volume, or change the hard quota to be a soft
quota.
Issue: The storage system and Microsoft MMC quota plug-in fail when creating a new quota
When creating a new quota using the Server Manager, the creation may fail with the event log message: A
File Server Resource Manager configuration file or import-export file is
corrupted. If the corrupt file is a configuration file, it is required that the
system or volume be restored from backup. If the file is an import-export file,
export the items again and retry the operation without editing the file contents.
Workaround: If the volume has existing quotas, recover the volume from backup. If the volume does not have
existing quotas, use an Administrator login to rename the <Drive Letter>:\System Volume
Information\SRM\quota.xml file and try to create the quotas again. Recover from backup if the creation
continues to fail.
Issue: Creating quotas on a newly-installed cluster might cause File Server Resource Manger to fail with an
unexpected error
After creating a cluster, if you try to create a quota using the Server Manager (Storage Management > Share
and Storage Management > File Server Resource Manager > Quota Management > Quotas), the Quota
Creation window might not open, the File Server Resource Manager will fail with the message An unexpected
error occurred, and an entry will be added to the event logs.
Workaround:
1. Close the Server Manager.
2. Restart the File Server Resource Manager service.
3. Reopen the Server Manager.
HP StorageWorks X1000 and X3000 Network Storage System 5