Polycom SoundPoint IP 200W User Manual page 54

Display Reads "Searching for Gateway"
Verify gateway is powered:
• Plug gateway into a power outlet
(preferably a continuous power
outlet).
Gateway I-NET Indicator is not Lit
Verify Ethernet cable is connected:
• Check that the Ethernet cable
between the WAN port on the
gateway and the LAN port on
your modem or router is con-
nected properly.
Verify the gateway can retrieve an IP
address:
• In Network settings, check that the IP
mode corresponds to the IP mode of
your Internet connection.
There is no Audio during IP calls
Verify the router is not blocking audio:
• Use port forwarding. Check your
router's user manual to see how to
configure port forwarding.
Analog Calls Cannot be Made
Verify the analog line cable is connected:
• Check that the analog cable between
the Line port on the gateway and the
telephone wall outlet is connected
properly.
Analog Calls Cannot be
Received
Verify the country setting is correct:
• Check that you have chosen the
country that you are in. Open the
System settings menu, choose Coun-
try selection, and then choose the
country that you are in.
Verify handset is in range of the
gateway:
• Move the handset closer to the
gateway.
Verify the modem or router is connected:
• Check that the batteries are inserted
with the plus and minus ends facing
the correct way. Press and hold
.
Verify the analog line is operational:
• Check with your analog line
provider
51