Polycom 335 Cheat Sheet

Polycom 335/331 Cheat Sheet

PLACING A CALL

Using the Handset: Pick up the handset, and then dial the number. Or, dial the number first, and
then pick up the handset.
Using Speakerphone: Press the Speaker key, then dial the number. Or press the Line key and
dial the number. (there may be up to a 4 second delay before the phone starts the call)

ANSWERING A CALL

Using the Handset: Pick up the handset.
Using the Speakerphone: Press Speaker button or Line key, or the Answer soft key.
**Incoming calls may be muted by pressing the Ignore soft key during ringing. ** The call can still
be answered or will go to voicemail after 3 rings

ENDING A CALL

Depending on the call mode Press: Speaker or hang up the handset. Or, Press the EndCall soft
key.

CALL HOLD AND RESUME

During a call press the Hold button. To resume the call, press the Resume soft key, the Line key,
or the Hold button.

CALL TRANSFER

During a call press the Trnsfr soft key (the active call is placed on hold).
** Two transfer types are available: Normal and Blind **
Normal: Dial the extension of the party to which you want to transfer the call, press Dial or #.
After speaking with the second party press the Trnsfr soft key to complete the transfer.
Blind: Place a call to the party to which you want to transfer the call, press Dial or #, then hang
up
VoiceMail: press the Trnsfr key, press Blind, then dial *99 and the number you wish to transfer
the call to, followed by the # key.

LOCAL CONFERENCE CALLS

To create a three-way local conference call:
1. Connect to the first party.
2. Press the Conf soft key to create a new call (the active call is placed on hold).
3. Press Dial to place a call to the second party.
4. When the second party answers press the Conf soft key again to join all parties in the
conference.
Conference Behavior:
• Placing the conference call on hold will place the other conference parties on hold.
By pressing the End Call soft key or hanging up, the other parties will still be connected.
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