Hard Disk Drive Errors On The Cisco Webex Node Spa - Cisco ASR 1000 Series Hardware Installation Manual

Troubleshooting the Hardware

Hard Disk Drive Errors on the Cisco WebEx Node SPA

The Cisco WebEx Node SPA has a hard disk drive (HDD) used by the Cisco WebEx Node application.
It stores logs and provides a cache for meeting data.
Table 7-5
Series 1000 Routers can detect during a boot of the Cisco WebEx Node SPA.
Table 7-5 Possible HDD Problems and Solutions on the Cisco WebEx Node SPA
Possible Problem
File System Check Error
Cisco ASR 1000 Series Aggregation Services Routers SIP and SPA Hardware Installation Guide
7-8
describes the possible problems and solutions associated with the HDD that the Cisco ASR
Observations and Comments
The system routinely checks for
file system integrity during a
SPA boot, or when the system
detects a previous unclean
shutdown operation of SPA.
Most of the time errors in the file
system can be corrected
automatically during SPA
bootup, but there are cases that
manual intervention is required
to fix file system errors.
When this type of error occurs,
the following syslog message is
logged on IOS:
*Apr 14 22:42:17.415:
%SPA_SE1-3-DISK_CHECK_ERROR:
SIP0/1: SPA-WMA-K9[0/1]:
Disk file system check error
detected, manual execution
of disk checking operation
will be required to correct
this problem. The SPA will
continue operating with
reduced disk space.
Chapter 7
Solutions
Access the Cisco WebEx Node SPA system console
1.
using the hw-module subslot service-engine
session command, as shown in the following
example:
Router# hw-module subslot 0/1 service-engine
session
MontaVista(R) Linux(R) Carrier Grade Edition
5.0 (custom)
Linux/mips64
2.6.21_mvlcge500-octeon-mips64_octeon_v2_be
Vegas Shell -- CGE 5.0 Version
Copyright (c) 1985-2008 by Cisco Systems,
Inc.
All rights reserved.
From the SPA console, run the fsck disk VEGAS
2.
shell command, and respond to the prompts as
shown in the following example:
The fsck disk command supports an option
Timesaver
to respond "yes" to all prompts to allow you
to run the fsck disk automatically without
any manual response.
service-spa# fsck disk
Running file system check on /dev/sda2
partition ...
e2fsck 1.40 (29-Jun-2007)
APPLICATION contains a file system with
errors, check forced.
Pass 1: Checking inodes, blocks, and sizes
Inode 7 has illegal block(s).
Troubleshooting the Installation
Clear<y>? yes
OL-14126-15